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Warranty
EW-18
SIX (6) MONTHS YEAR LIMITED WARRANTY
Six (6) months from the date of purchase on all structural frame components; including platform, seat post, and
frame.
SIX (6) MONTHS LIMITED WARRANTY
Six (6) months from the date of purchase, if any part or electronic component of the Scooter is found upon
examination to be defective in material and/or workmanship, it will be repaired or replaced, at E-Wheels, LLC's option,
without charge. Labor charges are NOT included. The purchaser is responsible for the delivery to the authorized
repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For
warranty service, please contact the dealer/company from whom you purchased your E-Wheels product.
SHIPPING - DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will
be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore
and/or international location will be the responsibility of the purchaser. International and offshore end-users must
contact the dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS
Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (An increase
in operational noise level usually occurs due to abusive and excessive strain on the scooter).
The batteries are warranted by E-Wheels for 6 months after the purchase of the Unit.
Service: Warranty service can be performed by E-Wheels, LLC or by an authorized E-Wheels, LLC service facility. Do
not return faulty parts to E-Wheels, LLC without prior consent. A request for a Return Authorization is
required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or
parts for repair or replacement are the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
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Electric Wheels LLC-888-571-2845 (Toll Free)- 15855 N Greenway Hayden Loop -Suite 190, Scottsdale, AZ 85260
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