Warranty - E-Wheels EW-36 Owner's Manual

Warranty

Three Year Limited Warranty
Three (3) years from the date of purchase on all structural frame components; Seat post and
frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is
found upon examination to be defective in material and/or workmanship, it will be replaced at E-
Wheels' discretion.
The batteries are warranted by E-Wheels for 2 months after the purchase of the Unit.
Labor and service calls are NOT included: The purchaser is responsible for the delivery to the
authorized repair facility. Satisfactory proof of purchase is always required for warranty service.
Please contact the dealer/company from whom you purchased your E-Wheels product.
SHIPPING - DOMESTIC: Parts will be provided under warranty at no charge. All warranty items
will be shipped via UPS Ground. Shipping fees will be at the expense of the purchaser.
SHIPPING - INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping
to any offshore and/or international location will be the responsibility of the purchaser.
International and offshore end-users must contact E-Wheels directly to initiate the warranty
process.
ONE-YEAR WARRANTY EXCEPTIONS
MOTOR: In cases where there is an increase in the operational noise level, the warranty does not
apply.
(An increase in operational noise level usually occurs due to excessive strain on the scooter).
SERVICE: Warranty service can be performed by E-Wheels or by an authorized service facility.
Do not return faulty parts to E-Wheels without prior consent. A request for a Return Authorization
is required prior to returning items. All transportation costs and shipping damage incurred while
submitting units and/or parts for repair or replacement are the responsibility of the original
purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
Battery Charger: The charger carries a 30 day warranty.
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