9
Problem
Communication:
data transferred to the host
are incorrect, corrupted or
incomplete.
Configuration:
cannot access environment
parameters
in
(Device>Settings>Settings
menu item is grey)
How do I obtain my reader
Serial Number?
How do I obtain my reader
Order Number?
152
TROUBLESHOOTING GUIDE
Suggestion
Are the host serial port settings the same as the reader
serial port settings?
In the DL.CODEData Formatting step check the
settings of Header and Terminator String parameters.
In the DL.CODEData Formatting step, check the
various Message Field parameter settings.
Are you using the Installer - Expert User level? If not
change it in the Options>Change User menu.
DL.CODE
The reader Serial Number consists of 9 characters: one
letter, 2 numbers, another letter followed by 5 numbers.
The reader Serial Number is printed on a label that is
affixed on the bottom case near the reading window.
The Serial Number is also visible from the DL.CODE
Device List Area.
The reader Order Number consists of 9 numbers.
The reader Order Number can be obtained by
comparing the Device Model (in DL.CODE Device
Menu > Settings > Settings > About Device) with the
product models page on the Datalogic website.
MATRIX 300N™ REFERENCE MANUAL