Epson TM-T20II Software User Manual
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Epson TM-T20II Software User Manual

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Software User's Manual
M00068500 EN

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Summary of Contents for Epson TM-T20II

  • Page 1 Software User's Manual M00068500 EN...

  • Page 2: Cautions

    ❏ Neither is any liability assumed for damages resulting from the use of the information contained herein. ❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 3: For Safety

    Aim of the Manual This manual provides information on how to use TM-T20II Software & Documents Disc for the product users or development engineers who use the software.

  • Page 4: Table Of Contents

    Displaying the Select Software Screen..22 the TM-T20II Utility..... 57 Installing the Printer Driver....23 Current Settings.
  • Page 5 TM-T20II Software Installer Software User's Manual Contents USB....... . . 78 Ethernet.

  • Page 6: Overview

    ❏ Epson TM Virtual Port Driver This allows you to convert TM-T20II from serial to USB / Ethernet. When your POS application has a serial port of TM-T20II, and you want to connect TM-T20II via USB / Ethernet, you can use the USB / Ethernet-connected printer from the application as though the printer is serial printer.

  • Page 7: Support Os

    Restrictions on Using Multiple Drivers on the Same System TM-T20II Software Installer may not install the driver, or if the driver can be installed, the combination of the existing driver and the newly installed driver may not be supported. Refer to the following table.

  • Page 8: How To Access The Manuals

    - : Not supported * : Can not be installed. ! : TM-T20II Software Installer starts in update mode. The installer shows the version of driver already installed on the computer and allows you to select whether to update the driver or not.

  • Page 9: Differences Depending On The Os

    Overview ❏ OPOS ADK for .NET Start - All Programs / All apps(Windows 8) - EPSON OPOS for .NET - Manual ❏ JavaPOS ADK for Windows Start - All Programs / All apps(Windows 8) - Epson JavaPOS ADK - Documentation ❏...

  • Page 10: Viewing The User's Manual

    Viewing the User's Manual ❏ Software User's Manual (this manual): Explains about TM-T20II Software & Documents Disc, how to install the driver, how to use the utilities, and so ❏ User's Manual: Describes how to set up TM-T20II hardware, what are included in the box, how to handle the hardware, compliant safety standards, safety precautions, and so on.

  • Page 11: Getting The Url Of Epson Support Website

    The website provides a variety of product information and the latest driver download service. Insert the TM-T20II Software & Documents Disc to the computer. The TM-T20II Software Installer is automatically read and the EPSON TM-T20II Software Installer screen appears. Click the Support button.
  • Page 12 TM-T20II Software Installer Software User's Manual Overview The Support Information screen appears. Click the button of your area. The URL of Epson support website is displayed.

  • Page 13: Installation

    ❏ Easy Install: U See “Easy Install” on page 13 This is a standard installation, which installs the TM-T20II printer driver and TM-T20II Utility. If you are using an Ethernet EpsonNet Config and EpsonNet Simple Viewer are also installed. ❏ Custom Install: U See “Custom Install”...
  • Page 14 Software User's Manual Installation When the TM-T20II Software Installer is not automatically read, double click the TMInstallNavi.exe icon in the TM-T20II Software & Documents Disc. The License Agreement screen appears. Read the content and select the I accept the terms in the license agreement.

  • Page 15: Network Address Setting For Ethernet Printer

    TM-T20II Software Installer Software User's Manual Installation Click the Serial port button. Configure the communication settings, then click the Next button. Proceed to Step 8. Select the COM port, Bits per second, Data bits, Parity and Stop bits. Note: The driver's serial communication setting should be the same as that of the printer.
  • Page 16 The Start Installation screen appears. The driver and utility to be installed are listed. ❏ Advanced Printer Driver Ver.5.xx ❏ TM-T20II Utility Ver. x.xx ❏ EpsonNet Config Ver. x.xx (Only for Ethernet connection) ❏ EpsonNet Simple Viewer (Only for Ethernet connection)
  • Page 17 Click the PrintingTest button. When the test print is finished, click the Finish button to end the installation. When exiting the installation Uncheck the Run TM-T20II Utility. Then click the Finish button to end the installation. When setting the printer using TM-T20II Utility...

  • Page 18: Network Address Setting For Ethernet Printer

    TM-T20II Software Installer Software User's Manual Installation This is the end of the printer driver installation. For information on how to print using the printer driver. U See “Using the Printer Driver” on page 41 Network Address Setting for Ethernet Printer If you are using an Ethernet connection, configure the IP address using the EpsonNet Config.

  • Page 19: Installing Advanced Printer Driver Ver5 Manual

    The Easy Install does not install the Advanced Printer Driver manual. To see the manual, install it separately. Insert the TM-T20II Software & Documents Disc into the computer. The TM-T20II Software Installer is automatically read and the EPSON TM-T20II Software Installer screen appears. Click the Install Now button.

  • Page 20: Configuring Ip Address Of The Printer Driver

    The Start Installation screen appears. Click the Install button. The EPSON APD5 Sample&Manual - InstallShield Wizard screen appears, click the Next button. The License Agreement screen appears. Read the content and select the I accept the terms in the license agreement.
  • Page 21 TM-T20II Software Installer Software User's Manual Installation The property screen of the printer appears. Select the Ports tab and then click the Configure Port... button. The Configure Port screen appears. Set a configure port while referring to the screen and click the OK button.

  • Page 22: Custom Install

    ❏ Epson TM Virtual Port Driver Displaying the Select Software Screen The TM-T20II Software & Documents Disc is required for Custom Install. You can select items you want to install in Select Software screen. Follow the steps below to display the Select Software screen.

  • Page 23: Installing The Printer Driver

    Installing the Printer Driver The printer driver can also be installed with Easy Install in the TM-T20II Software & Documents Disc. Easy Install installs all items of the printer driver, and Custom Install allows you to select items you want to install from the following.
  • Page 24 The Printer Registration screen appears. Here, connect the printer to the computer and turn the printer's power on. Click Next. The Register, Change and Delete EPSON TM Printer screen is displayed. From 1. Select Printer, select <New Printer>. Set the followings from 2. Printer.
  • Page 25 TM-T20II Software Installer Software User's Manual Installation Port type Item Description Communicate with serial port. Set the following communication setting. Port Specify the number of serial port used for connecting the printer. Baud Rate Specify the baud rate. Parity Specify the parity.
  • Page 26 TM-T20II Software Installer Software User's Manual Installation When the printer is registered, the screen comes up as shown below. Click Yes. Test page printing of Windows is carried out. After confirming the test page printing of Windows, click Next under 5. Complete.

  • Page 27: Installing The Opos Adk

    Software User's Manual Installation Installing the OPOS ADK Insert the TM-T20II Software & Documents Disc into the computer and follow the steps. U See “Displaying the Select Software Screen” on page 22 Check the OPOS ADK Ver. x.xx. Clear the check box for the items you do not want to install. Click the Next button.

  • Page 28: Installing The Opos Adk For .Net

    Select the language, and then click the Next button. The Welcome to the InstallShield EPSON OPOS ADK for .NET screen appears. Click the Next button. The License Agreement screen appears. Read the content and select the I accept the terms in the license agreement.

  • Page 29: Installing The Javapos Adk

    To install the JavaPOS ADK, Java Runtime Environment and Java Advanced Imaging API are required. Make sure to install the above software before installing JavaPOS ADK. Insert the TM-T20II Software & Documents Disc into the computer and follow the steps. U See “Displaying the Select Software Screen”...
  • Page 30 Software User's Manual Installation The EPSON JavaPOS ADK x.xx.x screen appears. Select the language and then click the OK button. The Introduction screen appears. Click the Next button. The License Agreement screen appears. Read the content and select the I accept the terms in the License Agreement.

  • Page 31: Installing The Utility

    The utility can also be installed with Easy Install on the TM-T20II Software & Documents Disc. Easy Install installs TM-T20II Utility for a serial or USB connection, and for an Ethernet it installs TM-T20II Utility, EpsonNet Config and EpsonNet Simple Viewer.
  • Page 32 The EPSON TM Virtual Port Driver Ver. x.xx - InstallShield Wizard screen appears. Select the language used for installation and click the OK button. The Welcome to the EPSON TM Virtual Port Driver Ver. x.xx Setup Wizard screen appears. Click the Next button.

  • Page 33: Adding A Printer To A Windows2000 Pc

    When the installation is completed, the Installation Finished screen appears. When exiting the installation: Uncheck the Run TM-T20II Utility (the box is unchecked by default). Then click the Finish button to end the installation. When setting the printer using TM-T20II Utility continuously: Check the Run TM-T20II Utility checkbox.

  • Page 34: Update Mode

    When the Advanced Printer Driver, OPOS ADK, OPOS ADK for .NET, JavaPOS ADK, and Epson TM Virtual Port Driver are already installed, the driver installation is carried out in the update mode.
  • Page 35 TM-T20II Software Installer Software User's Manual Installation The Update Software screen appears. The system is checked and existing driver and its version are displayed. Click the Next button. The Select Printer Language (Resident Character) screen appears. Select the language of your printer and click the Next button.

  • Page 36: Uninstallation

    ❏ Uninstall the printer driver ❏ Uninstall the TM-T20II Utility ❏ Uninstall the EpsonNet Config ❏ Uninstall the Epson TM Virtual Port Driver ❏ Uninstall the EpsonNet Simple Viewer ❏ Uninstall the OPOS ADK ❏ Uninstall the OPOS ADK for .NET ❏...

  • Page 37: Uninstalling The Tm-T20Ii Utility

    TM-T20II Software Installer Software User's Manual Installation Select Start - Control Panel - Uninstall a program - EPSON Advanced Printer Driver for TM-T20II Ver.5 and click Uninstall. The uninstallation confirmation screen appears. Click the Yes button. The Advanced Printer Driver Ver.5 is uninstalled.

  • Page 38: Uninstall The Epsonnet Config

    The Uninstall Complete screen appears. Click the Finish button to finish the uninstallation. Uninstalling the Epson TM Virtual Port Driver Select Start - Control Panel - Uninstall a program - EPSON TM Virtual Port Driver. Click Uninstall. For information of the differences in screen selections based on the OS versions.

  • Page 39: Uninstalling The Opos Adk

    Uninstalling the OPOS ADK Quit all applications running on the computer. Select Start - Control Panel - Uninstall a program - EPSON OPOS ADK Version x.xx. Click Uninstall. For information of the differences in screen selections based on the OS versions.

  • Page 40: Uninstalling The Javapos Adk

    TM-T20II Software Installer Software User's Manual Installation Select Start - Control Panel - Uninstall a program - EPSON OPOS ADK for .NET x.x.x. Click Uninstall. For information of the differences in screen selections based on the OS versions. U See “Differences Depending on the OS”...

  • Page 41: Using The Printer Driver

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Using the Printer Driver This chapter explains how to use the major functions of the printer driver. Printer Driver Access Methods and the Application Range Depending on how you access the printer driver, the application range of the settings you make on the printer driver varies.

  • Page 42: Accessing From The Printer Driver's Properties

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Accessing from the Printer Driver's Properties Accessing from the Application's Print Setting Menu Language for Displaying Properties The language used in the Advanced Printer Driver screen and Help can be selected from 24 languages. Selecting the language that is easiest for you to understand will help you correctly configure the settings in the Advanced Printer Driver.

  • Page 43: How To Use The Basic Functions

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Select the Language tab from Printing Preferences. Select the language that you wish to use in the screens and Help from the Select language pull-down list. When finished, click the OK button.
  • Page 44 TM-T20II Software Installer Software User's Manual Using the Printer Driver Select a cut and paper feed method displayed in the Preset option list and click OK. Select using the illustration of paper feed and cut displayed in Illustration for your reference.

  • Page 45: Peripheral Device's Action Settings

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Item Description Timing Start of Document At the beginning of document printing Start of Page At the beginning of each page in the document End of Page At the end of each page in the document...
  • Page 46 TM-T20II Software Installer Software User's Manual Using the Printer Driver From the Peripherals pull down list, select the combination of peripheral device to be connected to the printer. Select the timing to set the peripheral device settings. U See “Setting of Peripheral Device” on page 46 Confirm Current settings and click OK.

  • Page 47: Logo Printing

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Peripherals Setting Value Description External Buzzer Turn off External buzzer does not sound. Turn on External buzzer sounds. Pattern Specify buzzer sound pattern. Count Specify buzzer sound frequency. Logo Printing Logo can be printed at the beginning and the end of printing.
  • Page 48 TM-T20II Software Installer Software User's Manual Using the Printer Driver Select the position where the logo is printed. Select the printing position from Start of Document / End of Document / Start of Page / End of Page. Click Select Image to specify the logo to print.

  • Page 49: Advanced Method

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Item Description Half toning Setup the half-toning type. Select from Dither / Error Diffusion / None. Brightness Setup the brightness. Select from 5 levels. Density Setup the printing density. Click Set.
  • Page 50 TM-T20II Software Installer Software User's Manual Using the Printer Driver Select User Defined Paper of the APD5 utility to setup user defined paper. Item Description Paper Name Name of the user defined paper. This name is displayed in Printing Preferences - Layout.

  • Page 51: Barcode Printing

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Barcode Printing Set a barcode font to the Advanced Printer Driver. Barcode can be printed without having barcode encoder in an application or preparing graphic data of barcode. High precision reading of barcode can be printed comparing to when the barcode data is set in an application.

  • Page 52: Coupon Printing

    TM-T20II Software Installer Software User's Manual Using the Printer Driver 2 dimensional font can be set from 2-dimensional symbol of the APD5 utility. For detail, see Advanced Printer Driver Ver.5 Printer Manual. Specify a 2 dimensional font to 2 dimensional data using the application.

  • Page 53: Buzzer Settings

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Buzzer Settings Allows you to configure whether an external optional buzzer is used and the buzzer pattern settings. Configure as follows. Click the Optinal Buzzer menu. Select whether or not the buzzer is used.

  • Page 54: Other Convenient Functions

    TM-T20II Software Installer Software User's Manual Using the Printer Driver Setting Description When automatic paper cut activates: Configure the buzzer setting when automatic paper cutting takes place. When specified pulse 1 (2 pin) occurs: Configure the buzzer setting when the specified pulse is generated.

  • Page 55: Tm-T20Ii Utility

    “Setting Backup/Restore” on page 80 Cannot be used on Windows 2000. If the coupon driver or Epson TM Virtual Port DriverVer.8 is not installed, this is disabled. For details, refer to the TM-T20II Utility User's Manual. Starting the TM-T20II Utility Starting the TM-T20II Utility Activate the TM-T20II Utility as follows.
  • Page 56 To recognize the connected printer when connected via USB, run the Test Printing after running TM-T20II Utility, or check the serial number on one of the sides of the printer and the serial number of TM-T20II Utility. When executing TM-T20II Utility for the first time, it does not boot if the communication with the printer cannot be established.

  • Page 57: Adding A Communication Port And Starting The Tm-T20Ii Utility

    Software User's Manual TM-T20II Utility Adding a Communication Port and Starting the TM-T20II Utility Add a communication port as follows: Select Start - All Programs - EPSON - TM-T20II Software - TM-T20II Utility. The following screen appears. Click the Add Port button.
  • Page 58 TM-T20II Software Installer Software User's Manual TM-T20II Utility The Add Port screen appears. Configure the port to be added. Then, click the OK button. Note: ❏ If the communication with the port failed, an error message appears. In such case, you cannot add the port.
  • Page 59 Activates the EpsonNet Config. Make the network settings of the printer using the EpsonNet Config. Communication test Runs a communication test. Note: If no TM-T20II with its IP address configured is displayed even after clicking the Search button, enter the IP address of TM-T20II directly to IP Address:.
  • Page 60 TM-T20II Software Installer Software User's Manual TM-T20II Utility The following screen appears again. Select the added port and click the OK button. The TM-T20II Utility is started.

  • Page 61: Current Settings

    Details Displays information of interface, and maintenance counters. U See “Details” on page 61 If the coupon driver or Epson TM Virtual Port Driver Ver. 8 is not installed, this won't be displayed. Details Interface Information Note: When a serial connection is used, interface information does not appear; only the maintenance counter appears.
  • Page 62 TM-T20II Software Installer Software User's Manual TM-T20II Utility ❏ USB I/F Setting Description USB Device: Displays the product name. USB Device Version: Displays the product version. USB ID: Displays the serial number. USB Information: Displays the character string configured to the interface for identification purpose.

  • Page 63: Operation Check

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Maintenance counter Allows you to check the following counters and to reset some of them. The cumulative counter cannot be reset. ❏ Length of paper feed [km] ❏ Number of autocutter operations Times Operation Check Allows you to check the printer operation and communication between the printer and the driver.

  • Page 64: Storing Logos

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Click the button of the item you want to check. You can check the followings. ❏ Unit Test Setting Description Communication Test Checks if the communication between the computer and the printer is normal.
  • Page 65 TM-T20II Software Installer Software User's Manual TM-T20II Utility This section describes how to configure logos to be stored on the printer. The utility allows you to print your logo already stored on the printer, but you cannot edit and restore it as a file. When using the OPOS to store your logo, U “Storing Logos”...
  • Page 66 TM-T20II Software Installer Software User's Manual TM-T20II Utility Select Mode for Storing Logo has the following functions. The current setting is displayed below Storing Logos. Setting Description First Key-code Selection Mode Specifies the logo identifying code. Automatically set the key-code for the logo to be stored.

  • Page 67: Adding A Logo

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Adding a Logo Add a logo as follows. Click the Add button. Specify the image data to be used as a logo. A file size of 2047 (W) x 831 (H) pixels (dots) or less can be specified, and the format can be bmp, jpeg, gif, or png.
  • Page 68 TM-T20II Software Installer Software User's Manual TM-T20II Utility The Logo Edit screen appears. Edit the logo image while checking the image previewed on the upper portion of the screen. When finished, click the OK button. You can edit the followings.
  • Page 69 TM-T20II Software Installer Software User's Manual TM-T20II Utility After storing all the logo data to be added to the printer, check the indicator on the right side of the screen to see if the data size is acceptable to be stored on the printer, and then click the Store to Printer button.

  • Page 70: Paper Reduction Settings

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Store all the logos and add them to the printer altogether at once. In this way, the logo store file (TLG file) containing all the logo data is created. U See “Adding a Logo” on page 67...

  • Page 71: Automatic Paper Cut Settings

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Configure the following items referring to the preview on the right portion of the screen. Note: Settings other than Extra Upper Space Reduction and Extra Lower Space Reduction are disabled due to the Advanced Printer Driver being in graphics mode.
  • Page 72 ❏ If you set a logo here, the logo will be printed when you print coupons too. ❏ If you don't want to print the logo on coupons, set the logo printing during auto cut in coupon printing. (For details, refer to the TM-T20II Utility User's Manual.) Configure as follows.

  • Page 73: Printing Control Settings

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Configure the Print logo when paper is cut. Setting Description Top Logo Sets the logo that is printed at the top of the paper. ❏ Key-code: Selects the Key-code of the logo to be printed.

  • Page 74: Printing Control Settings

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Click the Printing Control menu. Configure the following printing control items. Setting Description Paper width: Selects the paper width. Logo 180 dpi Emulation Mode: Enables or disables Logo 180 dpi Emulation Mode.

  • Page 75: Font Settings

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Note: If you make any of the following settings different from that of the printer driver, the printer driver setting is used. ❏ Print density ❏ Print speed ❏ Paper width Click the Set button. The settings are reflected to the printer.

  • Page 76: Buzzer Settings

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Click the Set button. The settings are reflected to the printer. Click the Test print button to print the configured printer font pattern. Buzzer Settings Allows you to configure whether an external optional buzzer is used and the buzzer pattern settings. Configure as follows.

  • Page 77: Communication I/F Settings

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Specify when the optional buzzer sounds and the buzzer pattern. Setting Description When an error occurs: Configure the buzzer setting when an error occurs. When automatic paper cut activates: Configure the buzzer setting when automatic paper cutting takes place.

  • Page 78: Serial

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Click the Set button. The settings are reflected to the printer. Serial Configures the serial communication. Setting Description Communication speed: Selects the communication speed. Parity: Configures the parity. Data Bit: Configures the data bit.
  • Page 79 Printer Class device and creates a new port. Using the newly created port, you can print but cannot use the EPSON Status API. The existing port still allows you to both print and use the EPSON Status API, so you can delete the newly created queue and use the existing queue instead.

  • Page 80: Ethernet

    TM-T20II Software Installer Software User's Manual TM-T20II Utility Ethernet Starts EpsonNet Config, and configures network addresses. Setting Description Advanced settings Starts EpsonNet Config when the Advanced settings button is clicked. Setting Backup/Restore Allows you to save the printer settings to a file and to restore the stored settings to the printer.

  • Page 81: Saving The Printer Settings To A File

    Automatic Restore Settings is disabled. ❏ Automatic Restore Settings cannot be saved or restored. If you want to copy coupon settings on another printer, refer to TM-T20II Utility User's Manual. Saving the Printer Settings to a File Save the settings as follows: Click the Backup/Restore menu.

  • Page 82: Restore The Settings To The Printer

    TM-T20II Software Installer Software User's Manual TM-T20II Utility The Select Logo File screen appears. The most recently saved logo filename will appear. Click the OK button. If you wish to change the file to be saved, click the Browse button.

  • Page 83: Acknowledgements

    To display the success/failure result on the screen when automatic restore is executed. Acknowledgements TM-T20II Utility incorporate compression code from the Info-ZIP group. ------------------------------------------------------------------------------------------- This is version 2009-Jan-02 of the Info-ZIP license. The definitive version of this document should be available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at...
  • Page 84 TM-T20II Software Installer Software User's Manual TM-T20II Utility This software is provided "as is," without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software.

  • Page 85: Application Development Information

    Driver Printer Driver This is an Windows driver (APD = EPSON Advanced Printer Driver) which allows you to control POS operations, such as printing logos and barcodes, controlling paper cutting function and cash drawer. See this manual for more details about the printer driver. The driver includes Status API which allows you to monitor the printer status, and to send the ESC/POS commands.

  • Page 86: Esc/Pos Commands

    ESC/POS Commands The ESC/POS command is the printer command system developed by EPSON. This allows you to directly control the all functions of the printer. Using the commands with the driver, you can use a function that is not provided by the driver.

  • Page 87: Download

    Using the OPOS SetupPOS, select Bitmap tab on the Device Specific Settings screen, and uncheck the checkbox for NVRAM. ❏ Storing logos in the printer Use TM-T20II Utility to store logos in the printer. Download Drivers, utilities, and manuals can be downloaded from one of the following URLs.

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