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Custom Audio Electronics TK300II Veri Print User Manual

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TK300II
USER'S GUIDE
GUIDA OPERATIVA
GUIDE D'UTILISATION
BEDIENUNGSANLEITUNG
GUIA OPERATIVA
TKT
DOMC-0019E
Command reference:

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Summary of Contents for Custom Audio Electronics TK300II Veri Print

  • Page 1 TK300II USER’S GUIDE GUIDA OPERATIVA GUIDE D’UTILISATION BEDIENUNGSANLEITUNG GUIA OPERATIVA DOMC-0019E Command reference:...
  • Page 3 The CE mark affi xed to the product certify that the product satisfi es the basic safety requirements. Il marchio CE applicato al prodotto certifi ca che il prodotto stesso soddisfa i requisi- ti base di sicurezza. Le label CE appliqué sur le produit certifi e que le produit même satisfait les qualités requises de securité...

  • Page 5: Installation

    Table of contents Indice Table des matières Inhaltsverzeichnics Indice PRINTER SETUP PRINTER TYPE ......KPM 300 PRINTING HEAD TYPE ....KPA80 SETUP SETUP INTERFACE ........RS232 PROGRAM MEMORY TEST..OK DYNAMIC RAM TEST....OK EEPROM TEST......OK CUTTER CUTTER TEST TEST.......OK PRINTER PRINTER HEAD R HEAD Rav ..
  • Page 6 BLANK PAGE <2>...
  • Page 7 VERIPRINT READY 28/04/08 11:03:50 UNPACKING THE PRINTER Installation instructions FanFold module User manual Laterals foam packing shell SD/MMC card Power supply cable USB cable Printer Bottom foam packing shell DISIMBALLO DELLA STAMPANTE Fogli avvertenze Modulo FanFold Manuale utente Imballi sagomati di protezione laterale SD/MMC card Cavo di alimentazione Cavo USB...
  • Page 8 • Switch printer ON/OFF • Accendere/Spegnere la stampante • Brancher/Éteindre l’imprimante • Den Drucker einwieden/ausschlaten • Encender/Apagar la impresora VERIPRINT READY 28/04/08 11:03:50 • Switch printer On pressing key On/Off • The display turn on; the standby message “VERIPRINT READY” and the date/time values will be displayed on the printer •...

  • Page 9: Real Time Clock

    • Calendar clock regulation • Regolazione dell’orologio calendario • Reglage du montre-calendrier • Uhrzeit und kalender einstellung LF = ENTER SETUP... • Ajuste del reloj calendario FF = EXIT SETUP... Press the LF LINE FEED key to enter in the clock confi...

  • Page 10: Status Led

    STATUS LED DESCRIPTION GREEN PRINTER ON : NO ERROR COMMUNICATION STATUS DATA RECEIVE RECEPTION ERRORS (parity, frame error, overrun error) GREEN MISINTERPRET COMMAND COMMAND RECEPTION TIME OUT RECOVERING ERROR HEADING OVER TEMPERATURE PAPER END YELLOW PAPER JAM POWER SUPPLY VOLTAGE INCORRECT COVER OPEN UNRECOVERING ERROR RROR...

  • Page 11: Paper End

    MESSAGE DESCRIPTION DISPLAYED VERIPRINT READY Printer ON: no error 28/04/08 11:03:50 RECEIVING DATA Data receive SPOOLING..Reception errors (parity, RS232 RX ERROR CHECK RS232 SETTINGS frame error, overrun error) COMAND ERROR Misinterpret command COMMAND NOT FOUND Command reception COMAND ERROR COMMAND NOT FINISH time out PRINTHEAD OVERTEMP...
  • Page 12 VERIPRINT READY 28/04/08 11:03:50 POWER ON STAND BY (push for a few seconds) Enter SETUP Advance the paper LF LINE FEED and print SETUP report Advance the paper by a pre-set length, print a demo ticket and per- Perform the font test FF FORM FEED form the cut Start self-calibration of the notch sensor...
  • Page 13 • Insert ethernet connector • Insert USB connector • Inserire il connettore ethernet • Inserire il connettore USB • Introduire le connecteur d’ethernet • Introduire le connecteur USB • Den ethernet verbinder einsetzen • Den USB Verbinder in die Buchse stecken •...
  • Page 14 • Connector. • Connettore. • Connecteur. • Schnittstellen. • Conectador. J5 - USB Connector 2 2 2 2 2 2 1 1 1 1 USB 1.1 PORT USB 2.0 compatible 4 4 4 4 3 3 3 3 3 3 3 3 SIGNAL DESCRIPTION VBUS (in)
  • Page 15 • Paper specifi cation • Caratteristiche della carta • Caractéristiques du papier • Papier spezifi kation • Caracteristicas del papel TICKET WITH BARCODE (only for models with barcode reader) • Place the barcode on the heat sensitive side of the ticket, 25mm far from the margin;;...
  • Page 16 • Paper specifi cation • Caratteristiche della carta • Caractéristiques du papier • Papier spezifi kation • Caracteristicas del papel TICKET WITH NOTCH • “Notch Position” parameter sets the positions for the notch as follow: • notch can be places on heat sensitive side or non sensitive side: 33.75mm 33.75mm...
  • Page 17 • Paper roll insertion • Inserimento del rotolo carta • Introduire le rouleau de papier • Einsetzen der Papierrolle • Introducir el rollo de papel N O T E: Inspect inside the printer every paper change, and verify that there aren’t paper off-cuts on the cutter compartment;...
  • Page 18 <14>...
  • Page 19 • Paper jam • Inceppamento carta • Bourrage de papier • Papierstau • Atasco de papel DISPLAY PAPER JAM CLEAR PAPER PATH B E W A R E: In case of paper jam do not operate over the printer with any kind of instruments, like scissors, screwdriver, cutter, etc.
  • Page 20 B E W A R E: In case of cutter jam: open the printer cover; open the front cover and the cutter cover; remove the damaged paper and replace it with a new one; remove scraps of paper in the printer; close the cutter cover and the front cover;...
  • Page 21 <17>...
  • Page 22 <18>...
  • Page 23 STATUS COLOUR FLASHING Customer Service Department Customer Service Department e-mail: support@custom.it Contact Customer Service if the LED with the printer on, still blinking on red light. Contattare l’Assistenza tecnica se il led (a stampante accesa) lampeggia prolun- gatamente sul colore rosso. Contacter le Service après-vente si le LED, avec l’imprimante allumée, continue à...
  • Page 24 BLANK PAGE <20>...

  • Page 25: Printer Setup

    Printer Printer setup setup NOTE: 1 Go into SETUP mode by pressing the LINE FEED key See chapter 1 for FEED key functions. during printing power up. 2 The printer should print all list of the parameters: • Printer Emulation: SVELTA , ESC/POS •...
  • Page 26 Printer Printer setup setup 1 Entrare nel SETUP tenendo premuto il tasto LINE FEED NOTA: durante la fase di accensione della stampante Vedere capitolo 1 per le funzioni del tasto FEED. 2 La stampante stamperà la lista di tutti I parametri: •...

  • Page 27: Ethernet Setup

    Ethernet Ethernet setup setup (only for models with Ethernet interface) 1 Go into ETHERNET SETUP mode by pressing the FORM FEED key after printing the Setup report. 2 The printer should print all list of the ethernet pa- NOTE: rameters: See chapter 1 for FEED key functions.
  • Page 28 BLANK PAGE <24>...
  • Page 29 1 Download the SW from the web site: www.custom.biz 2 Use the following procedure to install the printer SW: • From the START menu, press Enter and key-in the path where the SW was saved on your PC, then click OK. •...
  • Page 30 BLANK PAGE <26>...
  • Page 31 Appendix Appendix A VERIPRINT ® SYSTEM VeriPrint ® è un sistema ideato da CUSTOM che permette di VeriPrint ® is a system designed by CUSTOM thanks to which the integrare le funzionalità di uno scanner di immagini e di una functions of an image scanner and those of a thermal printing testina termica di stampa in un unico componente da inserire head can be integrated in a single component to be included in...
  • Page 32 Appendix Appendix A.1 COLLEGAMENTO A.1 CONNECTION Per poter utilizzare il sistema Veriprint ® e gestire i contenuti To use the Veriprint ® system and manage the printer contents della stampante procedere nel modo seguente: proceed as follow: Inserire la SD/MMC card nell’apposito alloggiamento. Insert the SD/MMC card in its slot.
  • Page 33 Appendix Appendix <29>...

  • Page 34: Internal Structure

    Appendix Appendix A.2 STRUTTURA INTERNA A.2 INTERNAL STRUCTURE La stampante Veriprint ® è equipaggiata con 3 unità di memo- The Veriprint ® printer is equipped with 3 storage units: rizzazione: DISCO FLASH DRV: È una memoria interna di tipo fl ash con- FLASH DRV DISK: Is a fl...

  • Page 35: Scanner Configuration

    Appendix Appendix A.3 CONFIGURAZIONE SCANNER A.3 SCANNER CONFIGURATION Per confi gurare i parametri di funzionamento riguardanti la To set the functioning parameters for ticket scanning proceed lettura del ticket procedere come segue: as follow: ® ® Collegare la stampante Veriprint seguendo la procedu- Connect the Veriprint printer following the procedure...
  • Page 36 Appendix Appendix LASTCROP: Crop del bmp salvato nel disco crop of bmp saved in LASTSCAN LASTSCAN: disk: 0 = nessun crop 0 = no crop 1 = crop 1 = crop JOURHRES: SCANHRES, 300, 200 risoluzione orizzontale bmp salvato bmp horizontal resolution saved in nel disco SD/MMC CARD SD/MMC CARD JOURVRES:...

  • Page 37: Configurazione Stampante

    Appendix Appendix A.4 CONFIGURAZIONE STAMPANTE A.4 SCANNER CONFIGURATION Per confi gurare i parametri di funzionamento riguardanti la To set the functioning parameters for ticket scanning proceed stampante procedere come segue: as follow: ® ® Collegare la stampante Veriprint seguendo la procedu- Connect the Veriprint printer following the procedure ra descritta nel paragrafo A.1...
  • Page 38 Appendix Appendix Notch Position: , 1, 2, 3, 4, 5, 6, 7 0 = Disabled 3 = Left Side 6 = Right Center 1 = Low Center 4 = Right Side 7 = Tr. Center 2 = Up Center 5 = Left Center Notch Threshold: 0, 1 , 2, 3, 4, 5, 6...

  • Page 39: Note Generali

    Appendix Appendix [NETWORK] Ticket X Dimension DHCP Client: 0 = Disabled 1 = Enabled FTP Server: 0 = Disabled 1 = Enabled IP Address Subnet Mask Default Gateway Domain Name System TCP Printer Port MAC Address (solo lettura) NOTE GENERALI: GENERAL NOTES: I valori indicati con il simbolo D sono quelli impostati di de- The parameters marked with the symbol D are the default...

  • Page 40: Available Interfaces

    Appendix Appendix B TECHNICAL SPECIFICATIONS B.1 Technical specifi cations for the printer USB (communication speed: 480 Mbit/sec) AVAILABLE INTERFACES RS232 (communication speed: from 1200 to 115200 bps) ETHERNET (communication speed: 10 Mbit/sec, 100 Mbit/sec) Ticket presence, head temperature, cover open, black mark detector in 6 positions and translucent gap / hole mark detector (setting by software), SENSORS ticket presence on output, cover open, cutter compartment open,...
  • Page 41 Appendix Appendix PAPER SPECIFICATIONS Thermal paper (heat-sensitive side on outside of roll) Type of paper Fan-fold thermal paper with notch Recommended types of paper from 80 g/m to 255 g/m (KANZAN KP460, MITSUBISHI TL4000) Paper width from 54mm to 82.5mm (2mm step) External roll diameter Max 300 mm Internal roll core diameter...
  • Page 42 Appendix Appendix B.2 Dimensions PRINTER READY 28/04/08 11:03:50 <38>...

  • Page 43: Embedded Web Server

    Appendix Appendix C ADVANCED FUNCTIONS C.1 EMBEDDED WEB SERVER ® ® TK300II VERIPRINT is equipped with an Embedded TK300II VERIPRINT è dotata di un Web Server interno Web Server that allows to execute some operations on che permette, tramite una semplice interfaccia Web, di printers, through a clear web interface, including: eseguire sulla stampante alcune attività...
  • Page 44 Appendix Appendix Embedded Web Server access Accesso al Web Server interno To enter the Embedded Web Server, type the IP address Per accedere al Web Server interno, digitare l’indirizzo IP assigned to the printer into Web browser. For example, if assegnato alla stampante nel browser Web.
  • Page 45 Appendix Appendix Embedded Web Server sections Le sezioni del Web Server interno Device info Device info In the “Device Info” section, it is possible to display in real Nella sezione “Device Info” è possibile visualizzare lo stato di time the printer operating status using the following tools: funzionamento della stampante tramite i seguenti strumenti: •...
  • Page 46 Appendix Appendix Embedded Web Server sections Le sezioni del Web Server interno Printer support Printer support The tools of the “Printer Support” section, are: Gli strumenti della sezione “Printer Support” sono: • Download Driver. • Download Driver. • Advanced Function (in this restricted page, it is possible •...
  • Page 47 Appendix Appendix C.2 LOCATOR “Locator” is an external software available for TK300II ® VERIPRINT It is able to execute a search of the printers connected to the network, without knowing the IP addresse of each printer. For each printer detected, “Locator” allows to confi gure the following parameters: •...
  • Page 48 Appendix Appendix C.3 DRIVERS DOWNLOAD Download dei drivers da FTP Server Drivers download from FTP Server Per installare i driver di stampa, procedere come segue: To install printing drivers, proceed as follows: • Collegare la stampante e il computer alla rete. •...
  • Page 49 Appendix Appendix DRIVERS DOWNLOAD FROM FTP SERVER FROM EMBEDDED WEB SERVER TK300 VP - Windows Internet Explorer TK300 VP My computer My com http://192.168.10.37/index.htm File File View Favorites Tools Help Edit Edit Favorites Tools Help Page Tools TK300 VP Back Address Address ftp://192.168.10.37...
  • Page 50 Appendix Appendix Drivers download from USB Mass Storage To install printing drivers from USB Mass Storage, pro- ceed as follows: • Connect the printer to a computer by an USB cable. • Open printer’s Flash Disk and enter the internal folders.
  • Page 51 Appendix Appendix C.4 SETUP ® TK300II VERIPRINT permits the confi guration of default pa- La TK300II consente di confi gurare i parametri di default della rameters for printer and network setup by editing the “Setup. stampante e della rete tramite la modifi ca del fi le “Setup.ini” ini”...
  • Page 52 Appendix Appendix Modalità Setup da USB Mass Storage Setup mode from USB Mass Storage Per confi gurare i parametri della stampante e di rete da To confi gure printer and network parameters from USB Mass Storage, procedere come segue: USB Mass Storage, proceed as follows: •...
  • Page 53 Appendix Appendix SETUP FROM FTP SERVER FROM USB MASS STORAGE FLASHDRIVE (F:) My computer My c File File Edit View Favorites Tools Help Windows can perform the same action each time you Back insert a disk or connect a device with this kind of file: Address ftp://192.168.10.37 Pictures...
  • Page 54 Appendix Appendix D ACCESSORIES AND SPARE PARTS D.1 ACCESSORIES COMPONENT CODE Kit for “BUSTER” confi guration PCXSP-TK300II-BUSTER D.2 SPARE PARTS COMPONENT CODE Thermal paper roll 80 mm, RCT80X180-25MM-165GR Øext.=180, Øcore=25mm, 165gr. RCTFF-B-155-65-255GR-N FANFOLD module 155x65 neutral 255gr. <50>...

  • Page 55: Outside Cleaning

    Appendix Appendix E CLEANING E.1 OUTSIDE CLEANING To clean the machine, use a pneumatics air or soft cloth. First remove the mains plug from the wall socket. Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.

  • Page 56: Cleaning The Printing Head

    Appendix Appendix E.2 CLEANING THE PRINTING HEAD Clean the printing head heating line using ATTENTION! a non-abrasive cloth moistened with dena- Do not touch the head heating line with bare hands tured alcohol. or metal objects. Do not perform any operation in- To clean the scanner, wipe the glass sur- side the printer immediately after printing because the head and motor tend to become very hot.
  • Page 57 Appendix Appendix E.3 CLEANING THE PLASTIC WINDOW FOR BARCODE READING (only for models with barcode readers) To clean the plastic window for barcode reading, wipe with a soft cloth to avoid scratching its surface. First remove the mains plug from the wall socket. Do not use alcohol, solvents, or hard brushes.

  • Page 58: Cleaning The Roller

    Appendix Appendix E.4 CLEANING THE ROLLER To clean the roller, use a a medium-stiff brush to avoid them being scratched. First remove the mains plug from the wall socket. Do not use alcohol or solvents. Do not let water or other liquids get inside the machine.
  • Page 60 CUSTOM ENGINEERING SPA World Headquarters Via Berettine, 2 - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rigths reserved www.custom.biz...

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