Custom Audio Electronics KPM180H User Manual
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Custom Audio Electronics KPM180H User Manual

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USER MANUAL
KPM180H
TK180

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Summary of Contents for Custom Audio Electronics KPM180H

  • Page 1 USER MANUAL KPM180H TK180...
  • Page 3 CUSTOM S.p.A. THE CE MARK AFFIXED TO GENERAL SAFETY INFORMATION Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.
  • Page 4 POWER SUPPLY INFORMATION WARNING: PRESENCE OF DANGEROUS VOLTAGES (POWER The device is fed by a SELV power supply (Safety Extra Low SUPPLY) Voltage). Risk of electric shock (accessory power supply). When power supply unit is installed as accessory in the end- product, the following items must be considered: WARNING: PRESENCE OF HAZARDOUS MOVING PARTS • The power supply must be properly bonded to the main protec-...
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000001800...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 1.1 Document structure .
  • Page 8 6 MAINTENANCE ............. . 71 6.1 Printer paper jam .

  • Page 9: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 CONFIGURATION description of the coniguration parameters of the device 6 MAINTENANCE...

  • Page 11: Description

    Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service. KPM180H (standard models) 1. Installation instruction sheet 2. Device 3.
  • Page 12 KPM180H (models with presenter) 1. Device 2. Installation instruction sheet 3. Reducer for paper width 4. External near paper end sensor with cable...
  • Page 13 TK180 (metallic models) 1. Short guide 2. Device 3. AC adapter 4. Reducer for paper width 5. Serial cable 6. USB cable 7. External near paper end sensor with cable...
  • Page 14 TK180 (plastic models) 1. Short guide 2. Device 3. AC adapter 4. Reducer for paper width 5. AC power cable • Open the device packaging. • Take out the device. • Take out the rest of the content. • Keep the box, trays and packing materials in the event the device must be transported/shipped in the future.

  • Page 15: Device Components: External Views

    2.2 Device components: external views KPM180H (standard models) 1. Device chassis 2. Device cover 3. Opening lever for device 1. Paper out 2. Status LED 3. LF LINE FEED key 4. FF FORM FEED key 5. Paper input 6. Adjustable cursor for paper in 7.
  • Page 16 KPM180H (models with presenter) 1. Device chassis 2. Device cover 3. Opening lever for device 4. Opening lever for presenter 5. Paper out 6. Status LED 7. LF LINE FEED key 8. FF FORM FEED key 9. Presenter chassis 10. Paper input 11.
  • Page 17 TK180 (metallic models) 1. Device chassis 2. Device cover 3. Paper out 4. Display 5. Paper input 6. Adjustable cursor for paper in 7. Keys and connectors panel (see following paragraphs)
  • Page 18 TK180 (plastic models) 1. Connectors cover 2. Display 3. Paper out 4. LF LINE FEED key 5. FF FORM FEED key 6. ON/OFF key 7. Device cover 8. Opening lever for device 9. Paper input 10. Adjustable cursor for paper in 11.

  • Page 19: Device Components: Keys And Connectors Panel

    2.3 Device components: keys and connectors panel Models without ETHERNET port 1. ON/OFF key (only for KPM180H and metallic TK180) 2. Connector for near paper end sen- sor (external) 3. RS232 serial port (DB9) 4. USB port 5. Power supply port 6.

  • Page 20: Device Components: Internal Views

    2.4 Device components: internal views KPM180H (standard models), TK180 1. Printing head with temperature sensor 2. Upper mobile sensor for detecting black mark on the thermal side of paper or hole between tickets 3. Lower mobile sensor for detecting black mark on the thermal side of paper or hole between tickets 4.
  • Page 21 KPM180H (models with presenter) 1. Printing head with temperature sensor 2. Upper mobile sensor for detecting black mark on the thermal side of paper or hole between tickets 3. Lower mobile sensor for detecting black mark on the thermal side of paper or hole between tickets 4.

  • Page 22: Product Label

    2.5 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 23: Key Functions: Power Up

    2.6 Key functions: power up Models without ETHERNET port POWER UP Hold down Hold down printing printing SETUP report FONT TEST Fast push Fast push skip the enter the SETUP MODE SETUP MODE Fast push Fast push modify next selected parameter parameter...
  • Page 24 Models with ETHERNET port POWER UP Hold down Hold down printing printing SETUP report FONT TEST Fast push Fast push skip the enter the SETUP MODE SETUP MODE Fast push Fast push print the report and enter the enter the SETUP PROCEDURE SETUP PROCEDURE for ETHERNET parameters...

  • Page 25: Key Functions: Standby

    2.7 Key functions: standby STANDBY Fast push Fast push Advance the paper (preset length) Is the “Notch/B.Mark Position” parameter set on “Disabled”? (see Setup) printing perform the demo ticket ticket alignment...

  • Page 26: Status Led Lashes

    2.8 Status LED lashes The Status LED indicates hardware status of device. Given in the table below are the various LED signals and the cor- responding device status. STATUS LED DESCRIPTION DEVICE OFF GREEN DEVICE ON: NO ERROR RECEIVE DATA RECEPTION ERRORS GREEN (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 27: Display Messages

    2.9 Display messages TK180 The display indicates the hardware status of device. Given in the table below are the various display messages and the corresponding device status. PRINTER READY RECEIVING DATA Device ON: no error Receive data RS232 RX ERROR COMMAND ERROR Reception errors Command not recognized...

  • Page 29: Installation

    3 INSTALLATION 3.1 Fastening NOTE: All the dimensions shown in following igures are in millimetres. KPM180H (standard models) The device is provided with four ixing holes on the bottom of device (see following igure). To fasten the device on a panel, use four M3 screws. 4 x M3 It's very important to consider the screws length not to damage the internal components placed near the ixing holes (see following igure). Device chassis Fixing panel Section A-A Fixing screw The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows: L ≤ 10mm + Sp For example, if panel thickness is 10mm (Sp = 10mm), the maximum length for screws will be 20mm.
  • Page 30 KPM180H (models with presenter) The device is provided with six ixing holes on the bottom of device (see following igure). To fasten the device on a panel, use six M3 screws. 32.5 6 x M3 Additionally, the panel must provide an opening for dust of paper that meets the following measures (in millimetres): min. 9...
  • Page 31 It is very important to consider the screws length not to damage the internal components placed near the ixing holes (see following igure). Device chassis Device chassis Fixing panel Fixing panel Detail A Detail B Fixing screw Fixing screw The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows: L ≤ 5mm + Sp (Detail A) L ≤ 10mm + Sp (Detail B) For example, if panel thickness is 10mm (Sp = 10mm), The maximum screw length will be 15mm (detail A) or 20mm (detail B).
  • Page 32 TK180 (plastic models) The device is provided with two slots for the mounting of the machine on a panel. The slots are placed at the bottom of the machine (see following igure) 71.43 58.5...
  • Page 33 Additionally, the panel can provide an opening for the passage of the connection cables that meets the hole at the bottom of the device. The measures (in millimeters) of the opening are shown in the following igure: 58.5...

  • Page 34: Near Paper End Sensor

    3.2 Near paper end sensor KPM180H The device includes a near paper end sensor with the cable (see following igure). To ix the sensor, use an M3 screw not supplied. MATERIAL NOT MATERIAL INCLUDED INCLUDED NPE sensor Fixing screw M3 NPE sensor board Connector NPE wiring For the assembly procedure, proceed as follows: NPE wiring Spacers NPE sensor Paper roll NPE sensor board Support 1÷6 mm...
  • Page 35 NPE wiring Connect the wiring coming from the near paper end sensor board at the connector shown in figure.

  • Page 36: Connections

    3.3 Connections The following igure shows the possible connections for the device. Models without ETHERNET port RS232 POWER Serial standard cable (supplied with metallic TK180) standard cable (supplied with metallic TK180) Power supply cable (included) Power supply serial device USB device ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: If serial and USB connectors are inserted, communication port is USB.
  • Page 37 Models with ETHERNET port RS232 POWER Serial standard cable standard cable ETHERNET ETHERNET UTP Power supply CrossOver standard cable cable standard cable (pin-to-pin) (included) Power supply serial device USB device ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable. NOTES: If serial and USB connectors are inserted, communication port is USB.

  • Page 38: Pinout

    3.4 Pinout POWER SUPPLY Tripolar female connector 1 GND 2 +24 Vdc 3 GND 4 Frame GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Tripolar male connector n.c. +24 V Power supply cable USB INTERFACE Female USB type B connector 1 USB0-VBUS (in) 2 USB0_D-...

  • Page 39: Rs232 Serial Interface

    Models without ETHERNET port RS232 SERIAL INTERFACE Female DB9 connector 1 DTR 2 TX During transmission, takes the values “0” and “1” depending on data. 3 RX During reception, takes the values “0” and “1” depending on data. 4 DSR 5 GND 6 DTR When “1”, device is power on.
  • Page 40 Models with ETHERNET port RS232 SERIAL INTERFACE Female RJ45 connector 1 DTR 2 TX (out) During transmission, takes the values “0” and “1” depending on data 3 RX (in) During reception, takes the values “0” and “1” depending on data 4 DR 5 GND 6 DT...

  • Page 41: Ethernet Interface

    ETHERNET INTERFACE Female RJ45 connector 1 RX +1 2 +3.3V ETH 3 RX -1 4 TX +1 5 +3.3V ETH 6 TX -1 7 n.c 8 GND 9 +3.3 V 10 LED-LNK 11 +3.3 V 12 LED-LAN 13 Shield 14 Shield NOTES: The functionality of two LED are speciied in the following tables: - For 10Base-T connection:...

  • Page 42: Driver And Sdk

    3.5 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows XP From the START menu, press Run Driver for Windows VISTA (32/64bit) and type-in the path where the SW Windows was saved on your PC, then click OK.

  • Page 43: Operation

    4 OPERATION 4.1 Opening cover KPM180H TK180 (plastic models) Push the release lever Push the release lever in the direction shown in the figure. in the direction shown in the figure. Open the Open the device cover. device cover.
  • Page 44 TK180 (metallic models) Open the metallic cover. Open the device cover. Push the opening lever shown in figure.

  • Page 45: Adjusting Paper Width

    4.2 Adjusting paper width Paper width may be adjusted from 25 mm to 82.5 mm by moving the adjustable cursor as shown in the following igure. 90° To manage paper width from 20 mm to 25 mm, apply the spacer on the mobile paper guide (see following igure), then adjust the paper width. NOTE: For some models, only the internal printer group is represented.

  • Page 46: Adjusting The Alignment Sensors

    4.3 Adjusting the alignment sensors The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal side and on the non-thermal side of paper as shown in the following igure. The user will need to manually move these mobile sensors according to the position and the type of the black mark on the paper (see next paragraphs).
  • Page 47 To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover (see par.4.1) and move the sensors to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 48: Switch The Device On

    4.4 Switch the device ON KPM180H Power supply cable (supplied) EXTERNAL POWER SUPPLY UNIT ON/OFF (OPTIONAL) Switch device On Connect the power supply cable pressing the ON/OFF key. to an external power supply unit. IN DC 24V 1.5A The green leds (front and rear) turn on and the device is ready.
  • Page 49 TK180 (metallic models) IN DC 24V 1.5A Power supply cable (supplied) VIn 24Vdc Connect the power adapter (supplied) to the device and the mains outlet. Use the type of electrical power supply indicated on the label. ON/OFF Switch device on pressing the ON/OFF key. The display turns on and shows the message in figure.
  • Page 50 TK180 (plastic models) ON/OFF Remove the connector cover by sliding it in the direction shown. Switch device on pressing the ON/OFF key. The display turns on and shows the message in figure. VIn 24Vdc IN DC 24V 1.5A Connect the power adapter (supplied) to the device and the mains outlet.

  • Page 51: Loading The Paper Roll

    4.5 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. NOTE: For some models, only the internal printer group is represented. Close the device cover.
  • Page 52 thermal side ROOM thermal side ROOM Wait until the paper is automatically loaded.
  • Page 53 The following igure gives the limit positions of the paper roll related to the device for a correct paper loading without a paper roll holder support. The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the device. 90° 90° Paper with thermal side on outside of roll -90°...

  • Page 54: Issuing Ticket (Models With Presenter)

    4.6 Issuing ticket (models with presenter) The device allows you to choose between different operating modes for the issuance of printed tickets. The operating modes shown in the following images, depend on the settings of the coniguration parameters and com- mands sent to the device. “EJECT” mode Paper input Printing head min 45° The device starts the ticket printing Cutter Ejector rollers min 45°...
  • Page 55 Ejector rollers Paper output Ticket ejected min 45° The device directly ejects the ticket...
  • Page 56 “PRESENT” mode Printing head Paper input The device starts the ticket printing Ejector rollers Cutter When printing ends, the device cuts the ticket printed...
  • Page 57 Ticket presented Paper output Ejector rollers The device presents a portion of the ticket printed on the paper mouth Ticket withdrawn Paper output The user withdraws the ticket from the paper mouth...

  • Page 59: Configuration

    5 CONFIGURATION 5.1 Coniguration mode To enter the coniguration mode and print a SETUP report with the operating parameters of the device, proceed as follows. ON/OFF LF LINE FEED ON/OFF LF LINE FEED rear keys front keys While pressing the LF LINE FEED key, switch on the device by pressing the ON/OFF key. The device prints the report with the settings parameters. Follow the instruction printed on the paper or shown on display to proceed with configuration procedure.

  • Page 60: Setup Report

    5.2 Setup report The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list and the description of device parameters see the following paragraphs. DEVICE NAME and <device name> - rel 1.00 FIRMWARE MODULES SCODE. <code> - rel 1.00 DCODE. <code> RELEASE - rel 1.00 FCODE. <code> PRINTER SETTINGS 1 «••••••••» 640 ---------------------------------------------------------------------------- PRINTING HEAD STATUS...
  • Page 61 Models with ETHERNET port The following igure shows the setup report of the ETHERNET parameters. The shown values for parameters are sample values; for the list and the description of device parameters see the following paragraphs. ETH. SPEED = 10Mb/s DHCP Client ....... : Disabled ETHERNET IP Address ........: 192.168. 0. 1 PARAMETERS Subnet Mask ......: 255.255.240. 0 Default Gateway ......: 192.168. 0. 5 MAC Address ......: 00-0E-E2-0A-D2-D0 [ LF ] to modify parameter KEYS FUNCTIONS...

  • Page 62: Device Status

    HEAD VOLTAGE voltage of the head HEAD TEMPERATURE temperature of the head POWER ON COUNTER number of power-ups made PAPER PRINTED centimetres of paper printed CUT COUNTER * number of cuts made NOTE: * : Only for KPM180H with presenter.

  • Page 63: Printer Parameters

    5.4 Printer parameters The device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: SVELTA CUSTOM/POS RS232 BAUD RATE Communication speed of the serial interface:...
  • Page 64 USB MASS STORAGE Sharing mode from Mass Storage: Disabled = sharing mode disabled Enabled = sharing mode enabled Numerical address code for the univocal identiication of the USB device (in case of more USB ADDRESS NUMBER than a USB device connected with the same PC): USB VIRTUAL COM Setting the USB port as a virtual serial port: Disabled...
  • Page 65 CHINESE FONT Setting of the Chinese font: Disabled = Disables the use of the Chinese extended font GB18030-2000 Enabled = Enables the use of the Chinese extended font GB18030-2000 NOTE: When the Chinese font is enabled, the selection of the character code table is suspended (parameter “CODE TABLE”).
  • Page 66 NOTCH THRESHOLD Threshold value (in percent) for the recognition of the presence of notch by the notch sensor: NOTE: If the “Notch/B.Mark position” parameter is disabled, this parameter is not printed. NOTCH DISTANCE “Notch Distance” is the minimum distance (in mm) between the upper edge of ticket and the notch (see chapter 10).
  • Page 67 NOTCH/B.MARK Minimum length of the alignment notch: MIN. WIDTH 0 mm 6 mm 12 mm 18 mm 1 mm 7 mm 13 mm 19 mm 2 mm 8 mm 14 mm 20 mm 3 mm 9 mm 15 mm 4 mm 10 mm 16 mm 5 mm...

  • Page 68: Ethernet Parameters

    5.5 Ethernet parameters Models with ETHERNET port These devices allow the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. DHCP CLIENT Setting of the DHCP protocol: Disabled = protocol disabled Enabled =...

  • Page 69: Hexadecimal Dump

    5.6 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 71: Maintenance

    6 MAINTENANCE 6.1 Printer paper jam Open the device cover (see previous paragraphs). Close the device cover. ROOM Remove the damaged paper and check the presence Insert the paper for paper scraps inside the device. Carefully remove all (see previous paragraphs). paper scraps.

  • Page 72: Cutter Paper Jam

    6.2 Cutter paper jam KPM180H (models with presenter) Open the printer cover (see previous paragraphs). Lift the cover of the presenter. Start the automatic unlocking procedure by pressing the LF LINE FEED key. Try to remove the paper. Push the opening lever of the presenter.
  • Page 73 Inspection window Locate the inspection window for the cutter placed in the bottom of the presenter Remove the damaged paper and check the presence for paper scraps inside the printer; carefully remove all scraps of paper. If necessary, use tweezers. Blade Insert a Phillips screwdriver in the inspector window and turn the worm screw...

  • Page 74: Planning Of Cleaning Operations

    If you use the device in dusty environments, you must reduce the intervals between the cleaning operations. For some models, only the internal printer group is represented. (1) Only for KPM180H with presenter. (2) Only for TK180. Don't use any ammonia-based product.

  • Page 75: Cleaning

    6.4 Cleaning For periodic cleaning of the device, see the instructions below Sensors Paper path Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see par.4.1). open the device cover (see par.4.1). ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes.
  • Page 76 Printing head Printing roller Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see par.4.1). open the device cover (see par.4.1). ISOPROPYL ALCOHOL ISOPROPYL ALCOHOL ATTENTION: ATTENTION: Do not use solvents, or hard brushes. Do not use solvents, or hard brushes.
  • Page 77 Cutter Disconnect the power supply cable and open the device cover (see par.4.1). ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the device. Alcohol, solvent Clean the cutter by using compressed air. Push the opening lever and lift the presenter cover.
  • Page 78 Case Display Disconnect the power supply cable. Disconnect the power supply cable. ATTENTION: ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine. Do not let water or other liquids get inside the device.

  • Page 79: Upgrade Irmware

    6.5 Upgrade irmware 9. Select the serial communication port (e.g. COM1): Select the system communication port WARNING: During communication between PC and Available port device for the irmware update it is strictly forbidden to COM1 disconnect the communication cable or to remove the COM2 Firmware rel.: None Printer type: None Cancel COM3...
  • Page 80 Update via USB interface Select Printer <device1> <device2> ATTENTION: <device3> Only during the irmware update, the connection be- <device4> <device5> tween PC and device must be direct, without the use of HUB device. Only during the irmware update, do not connect or disconnect other USB devices.

  • Page 81: Specification

    7 SPECIFICATION 7.1 Hardware speciications Operating temperature Head temperature, paper presence, mobile detectors of black mark or Sensors translucent gap/hole (setting by software), cover open, external near paper end, MTBF 113 000 hours Emulations CUSTOM/POS, SVELTA Windows XP VISTA (32/64bit) Windows 7 (32/64bit) Printing driver Windows 8 (32/64bit)
  • Page 82 Head life 100 Km / 100M pulse Printing width 80 mm Printing mode Normal, 90°, 180°, 270° Printing format Height/Width from 1 to 8, bold, reverse, underlined, italic Character fonts 54 character code tables (see par. 7.8) CUSTOM/POS emulation 2 TrueType font , extended chinese GB18030-2000 SVELTA emulation 20 embedded fonts, 2 TrueType font...
  • Page 83 Core type Cardboard or plastic CUTTER (models with presenter) Paper cut Total Estimated life 1 000 000 cutter number DEVICE ELECTRICAL SPECIFICATIONS Power supply 24 Vdc ±10% (optional external power supply) Medium consumption 1.5 A Stand-by consumption 200dpi models 0.04 A 300dpi models 0.06 A ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003...

  • Page 84: Character Speciications In Custom/Pos Emulation

    7.2 Character speciications in CUSTOM/POS emulation 200dpi models Character set Character density 11 cpi 15 cpi 20 cpi Number of columns Chars / sec 2370 3047 4266 Lines / sec Characters (L x H mm)-Normal 2.25 x 3 1.75 x 3 1.25 x 3 300dpi models Character set...

  • Page 85: Device Dimensions

    7.3 Device dimensions KPM180H (standard models) Length 97.5 mm Height 67 mm Width 108 mm Weight 800 g NOTE: All the dimensions shown in following igures are in millimetres.
  • Page 86 KPM180H (models with presenter) Length 149 mm Height 67 mm Width 108 mm Weight 1 500 g NOTE: All the dimensions shown in following igures are in millimetres.
  • Page 87 TK180 (metallic models) Length 122.6 mm Height 85 mm Width 145.6 mm Weight 2 240 g NOTE: All the dimensions shown in following igures are in millimetres. 61.5 12.6...
  • Page 88 TK180 (plastic models) Length 185.9 mm Height 118.9 mm Width 130 mm Weight 1 940 g NOTE: All the dimensions shown in following igures are in millimetres. 185.9...

  • Page 89: Device Dimensions With Paper Roll Holder

    7.4 Device dimensions with paper roll holder TK180 (metallic models) Length 324 mm Height 158 mm Width 145.6 mm Weight 3 240 g NOTE: All the dimensions shown in following igures are in millimetres.
  • Page 90 TK180 (plastic models) Length 371.4 mm Height 210.8 mm Width 136.5 mm Weight 2 840 g NOTE: All the dimensions shown in following igures are in millimetres. 371.4 185.9 162.8...

  • Page 91: Dimensions Of Paper Roll Holder Cod. 963Ge020000003

    7.5 Dimensions of paper roll holder cod. 963GE020000003 KPM180H The following igure shows the speciications for the paper roll holder provided as an accessory for the device and the dimension of the related paper roll to use. Ø max. 82,5 Ø max. 150 +0,2 - 0,2 NOTES: All the dimensions in igure are in millimetres. For external rolls diameter larger than 100 mm it’s recommended to use a paper pre-tensioning device.

  • Page 92: Dimensions Of Power Supply Cod. 963Ge020000003

    7.6 Dimensions of power supply cod. 963GE020000003 Length 127 mm Height 35.5 mm Width 56 mm NOTE: All the dimensions shown in following igures are in millimetres. AC INLET +24V DC OUTPUT WIRE...

  • Page 93: Paper Speciication

    7.7 Paper speciication Paper with black mark The following image shows the placement of the black mark on paper. The notch can be printed both on the thermal side and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper. For more information about the use of paper with black mark see Chapter 10.
  • Page 94 Fanfold paper with hole The following image shows the placement of the hole on the paper. The hole can be positioned across the width of the ticket. To manage tickets with hole, set the parameter “Notch / B.Mark position” to “Transparent” (see par. 5.4). For more information about the use of paper with hole see Chapter 10.

  • Page 95: Character Sets In Custom/Pos Emulation

    7.8 Character sets in CUSTOM/POS emulation The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the device. To know the coding tables actually present on the device, you need to print the font test (see par.2.6). You can set font and coding table by using the commands (see the Commands Manual of the device) or using the “Code Table”...
  • Page 96 <CodeTable> Coding table PC855 - Cyrillic on request PC861 - Icelandic on request PC862 - Hebrew PC864 - Arabic PC869 - Greek on request ISO8859-2 - Latin 2 on request ISO8859-15 - Latin 9 on request PC1098 - Farci on request PC1118 - Lithuanian on request PC1119 - Lithuanian...

  • Page 97: Character Sets In Svelta Emulation

    7.9 Character sets in SVELTA emulation In SVELTA emulation, the device has 20 embedded fonts of varying width which may be accessed through control charac- ters (see the Commands Manual of the device). The following list shows the font available and relative dimensions in dot: •...

  • Page 99: Consumables

    8 CONSUMABLES The following table shows the list of available consumables for device: DESCRIPTION CODE 67A00000000304 FANFOLD (100 tickets) weight = 140 g/m dimensions = 152mm x 80mm...

  • Page 101: Accessories

    9 ACCESSORIES The following table shows the list of available accessories for device: KPM180H (all models) DESCRIPTION CODE 963GE020000003 POWER SUPPLY (for technical speciications, see the par.7.1) 974AU010000305 PAPER ROLL HOLDER KPM180H (standard models) DESCRIPTION CODE 976AH010000001 PRESENTER MODULE + AUTOCUTTER (for technical speciications, see the par.7.1)
  • Page 102 TK180 (metallic models) DESCRIPTION CODE 963GE020000003 POWER SUPPLY (for technical speciications, see the par.7.1) 974HL010000001 PAPER ROLL HOLDER TK180 (plastic models) DESCRIPTION CODE 963GE020000003 POWER SUPPLY (for technical speciications, see the par.7.1) 974HL020000001 PAPER ROLL HOLDER...

  • Page 103: Alignment

    10 ALIGNMENT Device is provided with sensors for the use of alignment notch in order to handle: • roll of tickets with pre-printed ields and a ixed length; • Fan-fold of tickets with pre-printed ields and a ixed length. The alignment notch may be formed by • black mark printed on paper (see par.7.7); • hole between two tickets (see par.7.7); All alignment sensors are “relection” sensors: this kind of sensor emits a band of light and detects the quantity of light relected to it. The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering that the light is relected by the white paper and absorbed by the black mark. To use tickets with holes, it is possible to use the same sensors as “transparence” sensors, coupled two by two: a beam of light is emitted by the transmitter sensor and the quantity of light which reaches the opposite receiver sensor is detected.

  • Page 104: Enable Alignment

    10.1 Enable alignment Device is provided with two sensors for alignment, placed as follows: • one mobile sensor on the lower lat, • one mobile sensor on the upper lat. To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket. To do this, you must enable the parameter “Notch/B.Mark Position”...
  • Page 105 Paper with black mark on the non-thermal side Paper with black mark on the thermal side direction direction of paper of paper feed feed SENSOR 1 NON-THERMAL SENSOR 2 THERMAL SIDE SIDE...
  • Page 106 Tickets with hole direction of paper feed SENSOR 2 SENSOR 1...

  • Page 107: Calibration

    10.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 108 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” THERMAL SIDE Peak...
  • Page 109 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark Threshold”...

  • Page 110: Alignment Parameters

    10.3 Alignment parameters The “alignment point” is deined as the position inside the ticket to use for the notch alignment. The distance between the notch edge and the alignment point is deined as “Notch Distance”. Referring to the front of the notch, the value of “Notch Distance” value varies from -5mm minimum and 99.9mm maximum. If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch. Alignment Alignment Alignment...
  • Page 111 To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the notch printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch (for example, for paper with holes or gap).
  • Page 112 The following igures show the simpliied sections of the device models with the paper path and the distances (in mm) between the alignment sensor, the print head, cutter (for models with presenter) and paper out mouth. KPM180H (standard models), TK180 distance between distance between printing line and printing line and notch sensor paper out KPM180H (standard models) TK180 (plastic models)
  • Page 113 CUSTOM/POS emulation To deine the alignment point you need to set the printer parameters that compose the numerical value of the “Notch Dis- tance” parameter. (see par.5.4). For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on the following values: Notch Distance Sign Notch Distance [mm x 10] Notch Distance [mm x 1] Notch Distance [mm x .1] The “Notch Distance” parameter, may be modiied as follows:...

  • Page 114: Printing Area

    In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next alignment), it is important to well calibrate: • the length of the printing area of ticket according to the inter-notch distance; • the value for the paper recovery after a cut (only for models with presenter). KPM180H (standard models), TK180 The following igure shows an example of tickets with “Notch Distance” set to 0: Line of manual Line of manual tear off Printing line...
  • Page 115 KPM180H (models with presenter) The following igure shows an example of tickets with “Notch Distance” set to 0: Cutting line Printing line Cutting line Printing line PRINTING DIRECTION PRINTED AREA “Non-printable area” of 1 mm generated from: “Distance between cutter/printing head”- “Value for the paper recovery after a cut” where: ”Distance between cutter/printing head” = 20 mm (ixed distance) “Value for the paper recovery after a cut”=...

  • Page 117: Technical Service

    11 TECHNICAL SERVICE In case of failure, send the 4 pieces of information listed below to our support team: 1. Product code 2. Serial number 3. Hardware release 4. Firmware release To get the necessary data, proceed as follows: XXXXXXXXXXXXXX 0000000000000000000 Customer Service Department: support@custom.it...

  • Page 119: Advanced Functions

    12 ADVANCED FUNCTIONS 12.1 File sharing The device can be connected to a PC with a USB cable. Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and conigure the operating parameters by iles sharing from Mass Storage. FILE SHARING FROM MASS STORAGE 12.2 Drivers installation TK180 (all models) It is possible to install the new driver update directly into the folder “DRIVER” on the Flash Drive of the device. To enter the Flash Drive by iles sharing from Mass Storage you need to enable the relative parameter during the conigu- ration process (see chapter 5).

  • Page 120: Logos Management

    12.3 Logos management It is possible to store new logos in addition to default logos stored on Flash Disk. The device automatically provides to convert BMP image to the error-diffusion format in black and white. It is possible to directly add the new logo directly into the folder “PICTURES” on the Flash Drive of the device. To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the con- iguration process (see chapter 5).

  • Page 121: Setup

    12.5 Setup It is possible to conigure the default parameters for device setup by editing the “Setup.ini” ile on the Flash Drive. To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the con- iguration process (see chapter 5). After editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated. The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into some sections (indicated in square brackets). The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the default one. To modify printer’s parameters, change the numeric value after the name of parameters. To set the parameter to the default value, change the numeric value with the symbol D.
  • Page 122 Notch/B.Mark Position 0*, 1, 2, 3 0 = Disabled 2 = Trasparence 1 = Bottom 3 = Top Notch/B.Mark Threshold 0, 1*, 2, 3, 4, 5, 6 0 = 30 % 3 = 60 % 6 = 90 % 1 = 40 % 4 = 70 % 2 = 50 % 5 = 80 %...
  • Page 123 Busy Condition 0*, 1 0 = RxFull 1 = OffLine/RxFull USB Virtual COM 0*, 1 0 = Disabled 1 = Enabled USB Mass Storage 0*, 1 0 = Disabled 1 = Enabled USB Address Number 0*, 1, 2, 3, 4, 5, 6, 7, 8, 9 0 = 0 4 = 4 8 = 8...
  • Page 124 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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