Brady BMP 21-PLUS User Manual page 85

Problem
Print Quality
Poor print quality
Poor print quality.
Poor print quality
Void areas or lines appear on
printed text.
Void areas or lines appear on
printed text.
Cause
Battery pack, or 6 AA batteries,
may be worn out and not properly
holding a charge.
Dust or adhesives accumulated on
the print head.
Media not usable.
A creased line occurs on the label.
When printing over the crease, the
ribbon ink cannot fill in the
indenture.
Ribbon wrinkling.
Troubleshooting
Corrective Action
Battery life is approximately one to
three years, depending on its use
and care. Order a replacement
battery pack or insert 6 new AA
batteries.
Clean the print head. (Refer to
page 77 for instructions on
cleaning the printer.)
Try another media cartridge.
Advance the label material to
1.
jump over the crease.
Reprint your label.
2.
Remove the cartridge from the
1.
printer and advance the ribbon
by rotating the take-up spool
clockwise until the wrinkled/
damaged ribbon is no longer
visible (typically about one or
two full turns).
Reinstall the cartridge and
2.
continue printing normally.
OR, try a new cartridge.
BMP ® 21-PLUS/BMP ® 21-LAB User's Manual
73