Audio Issues; No Sound Or Low Volume; Distorted Signal; Noise - Native Instruments Guitar Rig Mobile Hardware Reference Manual

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6.1 Audio Issues

This section provides help with the most common audio issues you may encounter.

6.1.1 No Sound or Low Volume

There are several possible reasons for a silent or low audio output:
Disconnected or broken cables. Please check all connections and cables.
Incorrect soundcard or audio input selected. Please check the Audio and MIDI Settings in
the GUITAR RIG 4 menu if the GUITAR RIG MOBILE I/O driver is selected.
Wrong channel selected in the Input module of GUITAR RIG 4. Switch to the other channel
by choosing "L" in the INPUT Module.
The GUITAR RIG MOBILE I/O's input gain is set too low. Turn up the Input Level.
Your instrument's volume is turned down. Gradually turn up the volume knob.

6.1.2 Distorted Signal

If the audio signal sounds distorted, and no distortion is being added by the GUITAR RIG 4
software, then this is most likely caused by the GUITAR RIG MOBILE I/O's gain being set
too high. Reduce the Input Level at the Interface to prevent the preamp from clipping. If
your instrument delivers such a high signal that the preamp is always overdriven, you should
reduce its volume. Usually, this only happens if the instrument is equipped with special high
power pickups.

6.1.3 Noise

Audible hum can have several reasons, some of which are listed below:
Single-coil pickups are prone to collecting electrical interferences. Humbucker pickups
produce much less hum, which is why they got their name.
Your guitar is too close to electrical equipment. To reduce this type of hum, move the guitar
further away from the equipment.
GUITAR RIG MOBILE – 37

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