Problem Solving Guide - Miele DG 6500 Operating And Installation Instructions

Problem solving guide

With the aid of the following guide, minor problems can be easily corrected with‐
out contacting Miele.
If having followed the suggestions below, you still cannot resolve the problem,
please contact Miele (see back cover for contact details).

Danger of injury. Installation, maintenance and repairs to electrical applian‐
ces must only be carried out by a suitably qualified and competent person in
strict accordance with current local and national safety regulations.
Do not open the casing of the appliance.
Repairs and other work by unqualified persons could be dangerous and Miele
cannot be held liable for unauthorised work.
Problem
You cannot switch the
appliance on.
The steam oven does
not heat up.
The fan can still be
heard after the appli‐
ance has been switched
off.
A humming sound can
be heard after switch‐
ing on the appliance,
during operation and af‐
ter switching off the ap‐
pliance.
98
Cause and remedy
The fuse is defective or has tripped.
 Reset the trip switch in the mains fuse box or re‐
place the fuse in the plug (minimum fuse rating -
see data plate).
There may be a technical fault.
 Disconnect the appliance from the mains connec‐
tion for approx. 1 minute:
– switch off at the isolator, or
– disconnect the mains fuse.
 If, after resetting the trip switch in the mains fuse
box and switching the appliance back on, the ap‐
pliance will still not heat up, contact a qualified
electrician or Miele.
Demo mode is active
 Deactivate demo mode. See "Settings - Show‐
room programme".
The fan is still running.
The appliance is fitted with a fan which removes
steam from the oven. The fan will continue to run for
a while after the appliance has been switched off. It
will switch itself off automatically after a while.
It is quite normal and does not indicate any fault with
the appliance. It happens when water is being pum‐
ped through the system.