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SMART 600i series Installation Manual

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Installation and
Configuration Guide
SMART Board™ 600i Series
Interactive Whiteboard System

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  • Page 1 Installation and Configuration Guide SMART Board™ 600i Series Interactive Whiteboard System...
  • Page 2 © 2006–2007 SMART Technologies Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies Inc.

  • Page 3: Important Information

    Important Information NOTE: If you own a SMART product other than a SMART Board™ 600i series interactive whiteboard system, refer to the installation manual that came with your product for relevant warnings and maintenance instructions. Before you install and use the 600i SMART Board interactive whiteboard system, please read and understand the safety warnings and precautions in this guide.

  • Page 4: Transporting The 600I Interactive Whiteboard System

    Handle cables carefully and don’t bend them excessively. • Do not add extra weight or apply pressure to the Unifi 35 projector arm, the wall-mounted interactive whiteboard or its pen tray. SMART designed the brackets to support only the weight of the components during normal use. •...

  • Page 5: Table Of Contents

    Working with Your 600i Series Interactive Whiteboard System ..........50 Using a Stand-Alone 600i Series Interactive Whiteboard System .......... 50 Using a 600i Series Interactive Whiteboard System with a Video Source ......52 Using a 600i Series Interactive Whiteboard System with a Computer........53 Configuring the 600i System Input Options Unifi 35 Projector Configuration ....................
  • Page 6 Waste Electrical and Electronic Equipment Regulations ............69 Restriction of Certain Hazardous Substances (RoHS) Directives........... 69 Contacting SMART Technologies Online Support ........................71 Training ........................... 71 Contacting SMART Technical Support..................71 General Inquiries........................71 Registration ..........................71 Index Table of Contents...

  • Page 7: About 600I Interactive Whiteboard Systems

    About 600i Interactive Whiteboard Systems In this Chapter The SMART Board™ 600i interactive whiteboard systems combine the SMART Unifi 35 wall- mounted short-throw projector with the 660 and 680 model interactive whiteboards. These topics describe the features of the 600i system components and some of the accessories and options you can use with your 600i.

  • Page 8: Interactive Whiteboard Features

    680, are 64" and 77" respectively, measured diagonally. Other features of the interactive whiteboard systems include: • a SMART Pen Tray that automatically detects when you’ve selected a pen tray pen or the eraser. • pen tray buttons that activate Help functions, and, when used with a computer, activate the on-screen keyboard and right-click functions.

  • Page 9: Standard Accessories

    Help menu • a 9-point orientation tool for aligning the touch screen with the projected image When you use the 600i with a computer, you can also use all of the features of SMART Board software. Standard Accessories SMART provides the following accessories with each 600i interactive whiteboard system.

  • Page 10: Optional Accessories

    64' (20 m). See page 35 for more information. Cat 5 to USB Extender You can use the SMART Cat 5 to USB extender (Part No. CAT5-XT) shown to extend the USB connection up to 120' (36.6 m) using RJ45 Cat 5 cable (purchased separately).

  • Page 11: Installing 600I Series Interactive Whiteboard Systems

    • Installing the 600i Interactive Whiteboard System (page 9) To mount the SMART Board 600i projector bracket on a framed wall To mount the SMART Board 600i projector bracket on a concrete wall To mount the projector on the bracket...

  • Page 12: Environmental Requirements

    The wrinkles disappear once the humidity lowers. Water and Fluid Resistance SMART Board 600i series interactive whiteboard systems are for indoor use only and do not meet any salt-spray or water ingress requirements. Do not pour or spray any liquids directly onto the interactive whiteboard, the Unifi projector or any of its sub-components.

  • Page 13: Before Installing Your 600I Interactive Whiteboard System

    Before Installing Your 600i Interactive Whiteboard System Choose a location for your SMART Board 600i interactive whiteboard system that’s far from a bright light source, such as windows or overhead lighting. Bright light sources can cause distracting shadows on the interactive whiteboard and reduce the contrast of the projected image.
  • Page 14 Preparing the Installation Template You must position and install the Unifi projector before you mount and adjust the position of the interactive whiteboard. SMART provides the installation template to help you mount the projector and the interactive whiteboard correctly. Before starting the installation, cut the extended connection panel part from the included installation template and reserve it for a later step.

  • Page 15: Installing The 600I Interactive Whiteboard System

    1/2 " (13 mm) or thicker plywood to the wall, and then mount the projector on it. To mount the SMART Board 600i projector bracket on a framed wall 1. Locate a stud near the center of the area where you want to mount the 600i interactive whiteboard system using a stud finder.
  • Page 16 11. Hang the projector bracket on the five screws and anchor bolts, use a carpenter’s level to ensure that the bracket is level, and then tighten the screws and bolts securely. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...

  • Page 17: To Mount The Smart Board 600I Projector Bracket On A Concrete Wall

    To mount the SMART Board 600i projector bracket on a concrete wall 1. Draw a vertical line on the wall about 2" (5 cm) to the right of the center of the interactive whiteboard’s planned position using a pencil and a carpenter’s level.

  • Page 18: To Mount The Projector On The Bracket

    Make sure that the locking screw is fully inserted and tightened. Failure to do so can result in image alignment problems, product damage, personal injury or theft. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...

  • Page 19: To Connect The Extended Connection Panel And Cables

    3. Connect the power cable to the power connector on the connection panel, and then turn on the master power switch. Don’t connect the cable to a power source at this time. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...

  • Page 20: To Prepare For Mounting The Interactive Whiteboard

    5. Slide the interactive whiteboard sideways on its bracket to align it with the projected image. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...
  • Page 21 If you’re mounting the system on a concrete wall, drill holes at the marks, and insert concrete anchors (not included) into the holes. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...

  • Page 22: To Install The Control Module

    To install the pen tray 1. Position the pen tray in line with the two L-shaped metal brackets, and slide it toward the wall until it is seated firmly. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...

  • Page 23: To Install The Wire Cover

    Foam Strip 2. Attach the wire cover to the lower cover using the two included metal clips as shown. Metal Clips Wire Cover Lower Cover 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...

  • Page 24: To Complete The Installation

    You may have to adjust the screw depth slightly for a secure fit. Move the cable neatly out of sight behind the interactive whiteboard. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...
  • Page 25 USB cable’s connector at the lower- right corner of the interactive whiteboard. Hide the excess cable behind the interactive whiteboard. 7. Place the four pens and the eraser into their respective recesses in the pen tray. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...

  • Page 26: Adjusting Keystone Alignment Errors

    Adjusting Keystone Alignment Errors During the manufacturing process, SMART precisely aligns the Unifi 35 projector. When you install the system on a flat wall using the procedures starting on page 8, you don’t need to perform keystone adjustment. If you’ve followed the installation procedures carefully and the projected image isn’t aligned, your projector may have been damaged during shipping.
  • Page 27 7. Place the spacer behind the wall mount bracket, and then replace the bracket. 8. Return the interactive whiteboard to the wall mount bracket. 9. Replace the two pen tray bracket screws, and then replace the pen tray. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...
  • Page 28 If the image is wider at the top, turn the adjustment screws clockwise to raise the boom. NOTE: You may have to adjust the projector boom length and focus slightly during this step. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...
  • Page 29 NOTE: When you raise the boom, do not allow more than 0.5" (13 mm) space between the bottom of the mounting plate and the projector base plate. If you can’t eliminate the keystone error, contact your SMART technical support representative. Projector...

  • Page 30: Securing The Pen Tray And Interactive Whiteboard

    Securing the Pen Tray and Interactive Whiteboard Because the pen tray that comes with your SMART Board interactive whiteboard is detachable, you may want to safeguard it—and the interactive whiteboard at the same time— by anchoring it with a security cable.

  • Page 31: Upgrading A 600 Series Interactive Whiteboard To A 600I System

    If you checked No for any of the previous questions, you may not be able to upgrade your existing interactive whiteboard to a 600i system in its current location. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...

  • Page 32: Preparing For The Upgrade

    NOTE: When you reinstall the interactive whiteboard, you will probably have to mount it to the left or right of its current position. You will require replacement anchors and screws. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...
  • Page 33 For a metal stud wall, drill 7/16" (11 mm) holes through the drywall and the stud at each of the two center marks and the security cable mark. 7. Drill 5/16" (8 mm) holes at the remaining three marks. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...
  • Page 34 The markings on the template may not align with the mounting bracket screws. – Be sure to position the projector bracket at least 5" (12.7 cm) from the ceiling, in order to provide adequate airflow around the projector. Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...
  • Page 35 9. Go to To mount the projector on the bracket on page 12 to complete the upgrade. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...

  • Page 36: Updating 600I System Firmware

    To determine your Unifi 35 projector’s firmware version using the Unifi on-screen display, press Settings > System Information. The version is located to the right of SMART FW VER. To take advantage of the latest firmware enhancements for your Unifi 35 projector, check for updates at www.smarttech.com/600ifirmware.
  • Page 37 8. Reconnect the USB cable between the interactive whiteboard’s SC9 controller and the Unifi projector. NOTE: If the firmware update is unsuccessful, repeat the procedure. If the update is unsuccessful after a second attempt, contact your support representative. 99-00737-24 Rev A0 Installing 600i Series Interactive Whiteboard Systems...
  • Page 38 Installing 600i Series Interactive Whiteboard Systems 99-00737-24 Rev A0...

  • Page 39: Connecting The 600I System To A Computer

    Operating Safety and Precautions IMPORTANT To ensure safe operation and to avoid damage to the SMART Board 600i series interactive whiteboard system, connect the USB connector of the Unifi 35 projector only to a computer that has a USB compliant interface and that bears the USB logo.

  • Page 40: Connecting With A Usb Cable

    You can connect all 600i interactive whiteboards systems to a computer using the USB interface on the extended connection panel. SMART provides a 6' (1.8 m) USB cable, or you can purchase cables locally. The systems have a high-power USB 2.0 full-speed peripheral interface that runs at speeds of up to 12 Mbps.
  • Page 41 To install SMART Board software 1. Put the SMART Board software CD, version 9.5 or later, in your CD drive and follow the on-screen instructions. NOTE: If SMART Board software is already installed on your computer, you can use this opportunity to upgrade the software to ensure compatibility.

  • Page 42: Connecting With A Serial (Rs-232) Cable

    NOTE: Your Unifi 35 projector must be running firmware version 1.2.13 or later to enable its RS-232 interface. See (page 30). Connecting a Resident Serial Computer To serially connect a computer to the SMART Board 600i interactive whiteboard system you must: •...
  • Page 43 NOTE: You only have to perform this procedure the first time you connect your resident computer. Unifi software and SMART Board software save the settings so that you can simply start SMART Board software the next time you work with the system, and then select the computer input from the Unifi software menu.

  • Page 44: Serial Interface Settings

    The SMART Board Control Panel appears. 7. Click the SMART Board Connection Wizard button. 8. When the SMART Interactive Product Connection Wizard finds the SMART Board 600i system, click Finish. 9. Select the Computer 2 serial input from the Unifi on-screen menu.

  • Page 45: Connecting A Guest Laptop

    Connecting a Guest Laptop You can connect a guest laptop to the 600i system even if the laptop doesn’t have SMART Board software installed. Simply disconnect the USB, video and audio cables from a currently connected computer and connect them to the laptop. If the laptop has suitable USB drivers installed, you’ll immediately have touch control of the interactive whiteboard.

  • Page 46: Orienting The Smart Board 600I Series Interactive Whiteboard

    Orienting with a Computer 4- and 9-Point User Orientation When you use SMART Board software to perform a quick 4-point or standard 9-point orientation, the software saves the orientation data in the flash memory of the interactive whiteboard’s controller module (i.e., the orientation data stays with the 600i system). If you attach a different computer, the orientation data remains unchanged.
  • Page 47 To access the orientation screen, press and hold the two large pen tray buttons at the same time. If your 600i is connected to a computer with SMART Board software, the SMART Board software orientation screen opens. Otherwise, the Unifi interface’s orientation screen opens. If you are using a computer, you can also press the Help button on the pen tray and select Align/Orient the SMART Board.

  • Page 48: Configuring The Room Control Feature

    You can connect a computer or room control system to the Unifi 35 projector’s serial (RS-232) interface to externally manage the SMART Board 600i interactive whiteboard system. Using a connected computer or room control system, you can select video inputs, control audio volume and turn off the system.

  • Page 49: Command Summary

    To verify that the serial interface is in Room Control mode 1. Turn on your computer and start your serial communications program. 2. Connect the computer to the Unifi projector's serial connector using a straight-through DB9M-to-DB9F cable. NOTE: Unifi 35 projectors manufactured before February 2007 have a male DB9 connector.

  • Page 50: Finding More Information

    Commands aren’t case-sensitive. Finding More Information SMART Board software’s Help Center contains links to a wide range of information about procedures, concepts, troubleshooting hints, and more. To access the Help Center press the pen tray’s Help button. The Help button also provides access to the orientation screen and contact information for SMART Technologies.

  • Page 51: Using A 600I Series Interactive Whiteboard System

    Saving ScratchPad Pages (page 51) – Exiting the Unifi Software (page 51) • Using a 600i Series Interactive Whiteboard System with a Video Source (page 52) – Capturing Video Images as ScratchPad Pages (page 52) To Clear a Page To Freeze the Image To Capture an Image •...

  • Page 52: The 600I System's Indicators And Controls

    Use the Volume control to adjust the output of the Unifi projector’s built-in audio amplifier. When you turn the control, an on-screen display shows the volume setting. To mute the audio, push down on the control. Using a 600i Series Interactive Whiteboard System 99-00737-24 Rev A0...
  • Page 53 Button NOTE: If you press this Power button to turn the system off, the projector lamp turns off immediately, and your ScratchPad pages are cleared without warning. 99-00737-24 Rev A0 Using a 600i Series Interactive Whiteboard System...

  • Page 54: Interactive Whiteboard Indicators And Controls

    Unifi software or it’s communicating through the Unifi projector to a computer that is running the SMART Board software service. Using a 600i Series Interactive Whiteboard System 99-00737-24 Rev A0...
  • Page 55 Unifi software’s on-screen display and the computer isn’t running SMART Board software. NOTE: In HID mode, however, the SMART Board tools (such as the pens and the eraser) won’t work. You can move the mouse pointer and perform mouse functions with simple touch anywhere on the interactive screen.

  • Page 56: Working With Your 600I Series Interactive Whiteboard System

    Working with Your 600i Series Interactive Whiteboard System This section shows how to use your 600i as a stand-alone interactive whiteboard system, with a video device such as a VCR or TV tuner or when attached to a computer. The Startup Menu...
  • Page 57 Press the Save each page as a JPEG image button to save each ScratchPad page as a seperate .jpg file. Press the Save all pages as a SMART Notebook file button to save all ScratchPad pages as a single .xbk file, with each page saved as a separate Notebook page.

  • Page 58: Using A 600I Series Interactive Whiteboard System With A Video Source

    Using a 600i Series Interactive Whiteboard System with a Video Source You can connect the video and audio outputs of a VCR or DVD player, a document camera or a TV tuner directly to the Unifi projector’s extended connection panel. When you select the video input, the projector displays the video content on the screen, and the 40-watt stereo amplifier and speakers play the audio.

  • Page 59: Using A 600I Series Interactive Whiteboard System With A Computer

    The computer’s configuration determines how you use the 600i system. If you connect a computer that doesn’t have SMART Board software installed, you can still use Unifi software and the pen tray tools to draw and erase notes over the projected images. You can then capture the images with your notes as ScratchPad pages.
  • Page 60 Using a 600i Series Interactive Whiteboard System 99-00737-24 Rev A0...

  • Page 61: Configuring The 600I System Input Options

    The 600i system is configured to address the most commonly used audio, video and computer connection types. To make these connections more accessible, SMART provides an extended connection panel, or ECP, that you can mount on a wall near the computer or video device that you want to attach.

  • Page 62: Customizing The Input Configuration

    When you first receive your 600i system, the 600i inputs are configured as shown in this image from the Unifi software’s configuration dialog box. The three enabled inputs, as indicated by the check marks in the left column, are VGA, Composite and S-video.

  • Page 63: Maintaining 600I Interactive Whiteboard Systems

    Maintaining 600i Interactive Whiteboard Systems In this Chapter In this chapter you’ll find the following information and procedures to keep your 600i system operating reliably. • Tips for Trouble-Free Performance (this page) – Preventing Damage to the Interactive Whiteboard (page 58) –...
  • Page 64 • To view dirt or streaks more easily, put the Unifi projector on Standby mode (lamp off). With proper care, your SMART Board interactive whiteboard will provide years of trouble-free service. Follow these tips to keep the screen surface clean: •...

  • Page 65: The Pen Tray

    NOTE: Because the pen tray uses infrared sensors, the pen tray tools must reflect infrared light. Old-style black SMART Pen Tray pens (as used with the 500 Series interactive whiteboards) may not reflect infrared light reliably. Servicing the Pen Tray Cleaning the Pen Tray’s Sensors...

  • Page 66: Maintaining The Unifi Projector

    To remove the pen tray NOTE: Electrostatic discharge protection is not required for this operation. 1. Turn off the interactive whiteboard by disconnecting the USB cable connected to the Unifi projector or turn off the 600i interactive whiteboard system and wait until the indicator ring on the control module is solid white and the fans have stopped running.

  • Page 67: Replacing The Projector Lamp

    • If the lamp has shattered or burst, call a SMART authorized service representative for instructions. Do not attempt to replace the lamp. • If the lamp has shattered or burst, do not touch the glass fragments as they may cause injury.
  • Page 68 NOTE: If the bulb failed within the warranty period, your support representative may ask you to record the lamp hours, and return the faulty lamp assembly to SMART Technologies. If you’re asked to return the lamp assembly, please use the replacement lamp’s packaging.

  • Page 69: Troubleshooting 600I Interactive Whiteboard Systems

    Unifi projector or by turning the Master Power switch (inside the projector base) off and on. This turns the power off and back on, resetting all components of the SMART Board 600i interactive whiteboard system.

  • Page 70: Resetting The Interactive Whiteboard

    9-point orientation data is cleared from the controller module’s memory, and the alignment defaults to factory settings. However, if you are using a computer with SMART Board software and have performed a 12- or 20-point orientation, that data is retained after a reset because it is stored on the computer (page 40).

  • Page 71: General 600I System Troubleshooting

    A pen is missing or not positioned correctly in the pen tray. screen, and when you touch Some pens, dry erase markers, or the old style (black) SMART the screen, a colored line pens aren’t reflective to infrared light, so pen tray sensors can’t appears.

  • Page 72: Troubleshooting The Unifi Projector

    Troubleshooting the Unifi Projector Common Problems and Solutions Symptom Cause Solution You can’t turn on the power. The power cord is Plug the power cord into an disconnected. AC socket. The Master power switch isn’t Turn on the Master power turned on.

  • Page 73: Isolating The Interactive Whiteboard From The Unifi Projector

    Symptom Cause Solution The projector can’t detect the The input source is not active. Connect an active input desired input source. source to system. A signal must be present before you can select the input source. The cables from the input Securely connect the cables source aren’t correctly from the input sources, or...
  • Page 74 (page 48) locate the Ready Light, and familiarize yourself with its states during normal operation. If you suspect that your interactive whiteboard is not operating correctly, refer to the SMART Board 600 Series Interactive Whiteboard Installation and User’s Guide, available from http://www.smarttech.com/support, or contact your support representative.

  • Page 75: Regulatory Compliance

    WEEE recycling agency for recycling and disposal advice. Your SMART product required the extraction and use of natural resources for its production. It may contain hazardous substances. By disposing of electrical and electronic equipment appropriately, you lower the impact of these substances upon health and the environment and reduce the pressure on natural resources.
  • Page 76 Regulatory Compliance 99-00737-24 Rev A0...

  • Page 77: Contacting Smart Technologies

    Contacting SMART Technical Support SMART Technical Support welcomes your call. However, if you experience difficulty with your SMART product, you may want to contact your local reseller first. Your local reseller may be able to resolve the issue without delay.
  • Page 78 Contacting SMART Technologies 99-00737-24 Rev A0...

  • Page 79: Index

    Right-Click, 59 ESD, 6 Cables Features Accessories, 3 600i Interactive Whiteboard System, 1 Security, 24 SMART Board 600 series, 2 USB Extenders, 35 Unifi 35 Projector System, 2 Cat 5 USB Extender, 4 Unifi Software Features, 3 Cleaning Infrared Sensors, 59...
  • Page 80 Indicators and Controls Orientation and Alignment Controller Reset, 64 12- and 20-Point, 40 Pen Tray Buttons, 59 4- and 9-Point, 40 Projector Keypad, 47 Factory Default, 40 Projector Power Button, 47 Manufacturing, 40 Projector Status LED, 47 Orientation Precision, 41 Ready Light, 48 Orientation Procedure, 41 Unifi Projector, 47...
  • Page 81 Cleaning the Unifi Projector, 60 Cleaning the Writing Surface, 58 Infrared Sensors, 59 Preventing Damage, 58 Removing Permanent Marker Ink Stains, 58 SMART Board Software Non-Projected Mode, 53 Projected Mode, 53 Use with 600i, 53 Teachers Safety Tips, 57 Temperature, 6...
  • Page 82 SMART Technologies Inc. 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA Support +1.403.228.5940 or Toll Free 1.866.518.6791 www.smarttech.com/support www.smarttech.com/contactsupport 99-00737-24 REV A0...

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