Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration. Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: FCC warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
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Important information for your interactive flat panel W A R N I N G Failure to follow the installation instructions shipped with your SMART product could result in personal injury and product damage which may not be covered by your warranty. Do not open or disassemble the SMART product.
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I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E F L A T P A N E L Do not move or mount the interactive flat panel by connecting rope or wire to its handles.
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I M P O R T A N T I N F O R M A T I O N F O R Y O U R I N T E R A C T I V E F L A T P A N E L You must connect the USB cable that came with your SMART Board®...
Contents Important information for your interactive flat panel Chapter 1: About your interactive flat panel Feature highlights Interactive flat panel components Chapter 2: Installing your interactive flat panel Environmental requirements Wall-mounting your interactive flat panel Chapter 3: Connecting computers and peripheral devices Installing the speakers Connecting a room control system Connecting computers to your interactive flat panel...
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C O N T E N T S Replacing a pen nib Cleaning the screen Cleaning the presence detection sensors Cleaning the camera windows and reflective tape Maintaining ventilation Preventing condensation Checking the interactive flat panel installation Removing your interactive flat panel Transporting your interactive flat panel Chapter 8: Troubleshooting for your interactive flat panel Resolving image issues...
C H A P T E R 1 About your interactive flat panel Feature highlights Commercial-grade, touch-enabled flat panel Your SMART Board 8055i interactive flat panel features SMART’s proprietary DViT® (Digital Vision Touch) technology on an LCD screen which enables you to select, write and erase on the interactive surface.
C H A P T E R 1 About your interactive flat panel For more information, see the SMART Ink user’s guide for Windows® operating systems (smarttech.com/kb/170191) or SMART Ink user's guide for Mac OS X operating system software (smarttech.com/kb/170192). Touch and gestures You can perform mouse functions with your finger, and write and erase digital ink with a pen tray pen or the eraser.
C H A P T E R 1 About your interactive flat panel Presence detection The interactive flat panel has two presence detection sensors on its frame that can detect people up to 16' (5 m) away. When the sensors detect people in the room, the interactive flat panel turns on. When the sensors no longer detect people in the room, the interactive flat panel turns off.
C H A P T E R 1 About your interactive flat panel Color select module The color select module enables you to access the help function, open the on-screen keyboard, select pen color, activate the right-click and orient the interactive flat panel. Front control panel The front control panel contains the volume control, mute, input and power buttons, as...
C H A P T E R 1 About your interactive flat panel Left side view The left side of your interactive flat panel has the menu control panel and the side terminal panel. Menu control panel The menu control panel enables you to access the on-screen display menu to adjust display and audio settings.
C H A P T E R 1 About your interactive flat panel Back view The back of the interactive flat panel includes the bottom terminal panel, the inside terminal panel and the speaker wire connections. I M P O R T A N T Connect all required cables before you wall-mount your interactive flat panel.
C H A P T E R 1 About your interactive flat panel C A U T I O N The AC power outlet is designated for a component of the SMART Board 8055ie-SMP interactive flat panel with appliance. See Replacing the appliance on your SMART product (FRU - Appliance - SB8) (smarttech.com/kb/170062).
Chapter 2 Installing your interactive flat panel Environmental requirements Wall-mounting your interactive flat panel Important mounting considerations for trained installers Choosing a mounting location Choosing a mounting height You need a team of professional installers to install your SMART Board 8055i interactive flat panel. This chapter provides additional considerations and details for installing your interactive flat panel.
C H A P T E R 2 Installing your interactive flat panel Environmental requirement Parameter Storage temperature -4°F to 140°F (-20°C to 60°C) Humidity 5% to 80% relative humidity, non-condensing Ventilation Maintain a 4" (10 cm) ventilation area around your interactive flat panel to enable its cooling fans to operate.
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C H A P T E R 2 Installing your interactive flat panel Attach the speakers and connect the speaker wires to the interactive flat panel before you wall-mount it. For more information, see Installing the speakers on page 14. Important mounting considerations for trained installers Consider the following when mounting the interactive flat panel on a wall: Plan your workflow to include cabling because some cable connection points might not be...
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C H A P T E R 2 Installing your interactive flat panel Do not install the interactive flat panel in an area where it will be subjected to strong vibrations or dust. Do not install the interactive flat panel near where the main power supply enters the building. Ensure adequate ventilation or provide air conditioning around the interactive flat panel so that heat can flow away from the unit and the mounting equipment.
Chapter 3 Connecting computers and peripheral devices Installing the speakers Connecting a room control system Connecting computers to your interactive flat panel Interactive flat panel touch control and video input connections Connecting to power and computer 1 Computer 1 connection diagram Installing computer 2 connection Computer 2 connection diagram Disabling the USB receptacle on the side terminal panel...
C H A P T E R 3 Connecting computers and peripheral devices Installing the speakers Your interactive flat panel comes with two 15 W speakers. To install the speakers 1. Attach the speakers to the speaker mounting holes on the side of the interactive flat panel with the included screws.
C H A P T E R 3 Connecting computers and peripheral devices Connecting a room control system You can control your interactive flat panel from a room control system. To connect your interactive flat panel to a room control system Connect an RS-232 cable from the room control input on the inside terminal panel of the interactive flat panel to the serial output on your computer or room control system.
C H A P T E R 3 Connecting computers and peripheral devices Connecting computers to your interactive flat panel You can connect up to three computers simultaneously to your interactive flat panel: Computer 1 (an installed room computer) connected to USB 1 and VGA 1 Computer 2 (a guest computer) connected to USB 2 and VGA 2 A guest laptop connected to USB 3 and HDMI 2 connector N O T E...
C H A P T E R 3 Connecting computers and peripheral devices Interactive flat panel touch control and video input connections The following table shows which touch control USB connection corresponds with which video input for each computer connection. Touch control Video input Installation steps...
C H A P T E R 3 Connecting computers and peripheral devices To connect your interactive flat panel to power and computer 1 1. Connect the included VGA cable from computer 1 to the VGA 1 receptacle on the bottom terminal panel.
C H A P T E R 3 Connecting computers and peripheral devices Computer 2 connection diagram To setup the computer 2 connection location 1. Connect a USB cable to the USB 2 receptacle on the inside terminal panel, and then run the cable to the laptop connection location, such as beside the interactive flat panel or on a conference table.
C H A P T E R 3 Connecting computers and peripheral devices Disabling the USB receptacle on the side terminal panel You can connect a USB drive or other USB device to the USB receptacle on the side terminal panel of your interactive flat panel, and then access the device from computer 1.
C H A P T E R 3 Connecting computers and peripheral devices 4. Pull the black jumper off of the circuit board with the pliers. C A U T I O N To prevent damage to the circuit board, do not touch the circuit board with the pliers. I M P O R T A N T You can install the jumper again to enable the USB receptacle.
Chapter 4 Installing SMART software Installing SMART Meeting Pro software Installing SMART Notebook software I M P O R T A N T If you already have SMART Meeting Pro software or SMART Notebook™ collaborative learning software installed on your computer, ensure your computer has SMART Product Drivers 11 or later installed.
C H A P T E R 4 Installing SMART software Installing SMART Meeting Pro software You can download and install SMART Meeting Pro software from the SMART website. I M P O R T A N T Register your product at smarttech.com/registration so that you can obtain a software product key which is required for activation.
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C H A P T E R 4 Installing SMART software 3. Click the SMART Board icon in the notification area (Windows operating systems) or the Dock (Mac OS X operating system software), and then select Check for Updates and Activation. The SMART Product Update window appears. 4.
Chapter 5 Using your interactive flat panel Turning on and turning off your interactive flat panel Understanding presence detection Using the infrared remote control Installing batteries in the remote control Infrared remote control sensor Infrared remote control buttons Getting started with your SMART Board interactive flat panel About SMART Ink SMART Ink Notes SMART Ink Document Viewer...
C H A P T E R 5 Using your interactive flat panel Turning on and turning off your interactive flat panel To turn on your interactive flat panel N O T E If presence detection is enabled, the interactive flat panel turns on and the welcome screen appears automatically when people enter the room.
C H A P T E R 5 Using your interactive flat panel Understanding presence detection N O T E If ECO STANDBY is enabled, presence detection functionality is limited. For more information, see Setup settings on page 78 The interactive flat panel has two presence detection sensors on its frame that can detect people up to 16' (5 m) away.
C H A P T E R 5 Using your interactive flat panel Using the infrared remote control The infrared remote control enables you to turn on and turn off your interactive flat panel, change the input source, change the volume and more. You can also use the remote control to open the on- screen menu and then change the interactive flat panel’s settings.
C H A P T E R 5 Using your interactive flat panel To install batteries in the remote control 1. Press the tab on the underside of the remote control, and then open the cover. 2. Remove the batteries if they are present. 3.
C H A P T E R 5 Using your interactive flat panel Infrared remote control buttons The remote control enables you to access on-screen menus and change display and input settings. Use the remote control’s POWER ON button turn on your interactive flat panel and the STANDBY button to turn it off.
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C H A P T E R 5 Using your interactive flat panel Number Function Description AUDIO INPUT Selects audio input source Input buttons Selects input signal for the interactive flat panel SLEEP Sets a timer to turn off the interactive flat panel PIP buttons Not in use OPTION...
C H A P T E R 5 Using your interactive flat panel Getting started with your SMART Board interactive flat panel Using your SMART Board interactive flat panel, you can write, draw and erase digital ink, manipulate objects and browse content on the screen. About SMART Ink SMART Ink enables you to write and draw in digital ink over open applications, files, folders, websites and any other open window on your computer.
C H A P T E R 5 Using your interactive flat panel About your SMART software SMART Ink and SMART Product Drivers are included with SMART Notebook collaborative learning software and SMART Meeting Pro software. SMART Product Drivers SMART Product Drivers enables your computer to detect input from your interactive flat panel. SMART Ink works with SMART Product Drivers to enable you to write on your screen in digital ink using your interactive flat panel’s pen or your finger.
C H A P T E R 5 Using your interactive flat panel Entering text on the interactive flat panel You can enter text in text boxes on the interactive flat panel using the on-screen keyboard or a keyboard attached to your computer. To enter text 1.
C H A P T E R 5 Using your interactive flat panel 9. Press Save Tool Settings to save your settings. 10. Optionally, repeat steps 4 through 9 to customize other pens. 11. Press OK to close SMART Settings. Using Locked Ink mode Locked Ink mode enables you to write or draw digital ink using large objects, including eraser-sized objects.
C H A P T E R 5 Using your interactive flat panel Changing eraser settings You can change the eraser size for either a larger or smaller eraser area. To change eraser settings 1. Press the SMART Board icon in the notification area (Windows operating systems) or the Dock (Mac OS operating system software), and then select SMART Settings.
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C H A P T E R 5 Using your interactive flat panel N O T E S This gesture performs a standard mouse click. This gesture starts programs if your operating system is set to start applications on a single click.
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C H A P T E R 5 Using your interactive flat panel Using two fingers on the same hand, press and hold the object with your left finger, and then press the screen once with your right finger. Press the Right-Click button on the pen tray, and then press the object. To move an object 1.
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C H A P T E R 5 Using your interactive flat panel To resize an object 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Drag your fingers in opposite directions to enlarge the object. Drag your fingers toward each other to reduce the object.
C H A P T E R 5 Using your interactive flat panel To rotate an object 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Rotate your fingers in the direction you want to rotate the object. 3.
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C H A P T E R 5 Using your interactive flat panel Quickly flick your finger right across the screen. To display the previous page Press the screen, and then quickly press again directly to the left of that point. Quickly flick your finger left across the screen.
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C H A P T E R 5 Using your interactive flat panel To zoom in or out 1. Using one finger on each hand, press the screen at opposite ends of the object. 2. Drag your fingers in opposite directions to zoom in. Drag your fingers toward each other to zoom out.
C H A P T E R 5 Using your interactive flat panel To pan horizontally or vertically 1. Using two fingers on the same hand, press and hold the screen. 2. Keeping your fingers on the screen, move up, down, left or right. 3.
C H A P T E R 5 Using your interactive flat panel Using the USB receptacle You can connect a USB drive or device to the USB A receptacle on the side terminal panel on your interactive flat panel, and then access it from computer 1 connected to VGA 1 and USB 1. N O T E To disable the USB A receptacle on the side terminal panel, see Disabling the USB receptacle on the side terminal panel on page 20.
Chapter 6 Using guest laptops with your interactive flat panel Connecting a guest laptop Using a SMART GoWire cable Connecting computer 2 Connecting a guest laptop You can connect a guest laptop to the side terminal panel of the interactive flat panel. When a guest laptop is connected, the laptop’s desktop is displayed on the interactive flat panel and touch interactivity is enabled.
C H A P T E R 6 Using guest laptops with your interactive flat panel To connect a guest laptop 1. Connect an HDMI cable from the guest laptop’s HDMI input to your interactive flat panel’s side terminal panel. 2.
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C H A P T E R 6 Using guest laptops with your interactive flat panel I M P O R T A N T Your interactive flat panel supports the SMART GoWire cable with SMART Meeting Pro software only. It does not support the SMART GoWire cable with SMART Notebook software. To use a SMART GoWire cable 1.
C H A P T E R 6 Using guest laptops with your interactive flat panel Connecting computer 2 You can connect a second laptop to the installed USB cable and video cable that is connected to the back terminal panel of your interactive flat panel. If those cables aren't installed, connect the laptop to the side terminal panel (see Connecting a guest laptop on page 47).
Chapter 7 Maintaining your interactive flat panel Updating your SMART software and firmware Updating SMART software Updating your interactive flat panel firmware Updating SMART Product Drivers Calibrating your interactive flat panel Orienting your interactive flat panel Replacing a pen nib Cleaning the screen Cleaning the presence detection sensors Cleaning the camera windows and reflective tape...
C H A P T E R 7 Maintaining your interactive flat panel To check for software updates 1. Start your SMART software program. 2. Click Help > Check for Updates. I M P O R T A N T If you do not see the Check for Updates option, contact your network administrator.
Maintaining your interactive flat panel To update your interactive flat panel firmware 1. Ensure your interactive flat panel is connected to your computer. 2. Launch the firmware updater at the following location: Windows computers: C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTFirmwareUpdater.exe. Mac computers: HD\Applications\SMART Product Drivers\SMARTFirmwareUpdater.app.
C H A P T E R 7 Maintaining your interactive flat panel Calibrating your interactive flat panel Digital cameras in the corners of the interactive flat panel track the position of the pens, eraser and your finger on the interactive surface, and then send the information to the SMART software, which interprets this information as mouse clicks, digital ink or ink removal in the appropriate location.
C H A P T E R 7 Maintaining your interactive flat panel Orienting your interactive flat panel When the location of your touch is misinterpreted (a pointer appears a distance from the actual contact), orient your interactive flat panel. To orient the interactive flat panel 1.
C H A P T E R 7 Maintaining your interactive flat panel Cleaning the screen Follow these instructions to clean the interactive flat panel screen without damaging its anti-glare coating or other product components. C A U T I O N Do not use permanent or dry-erase markers on the screen.
C H A P T E R 7 Maintaining your interactive flat panel Cleaning the camera windows and reflective tape The DViT technology in your interactive flat panel uses four cameras in the corners of the frame and the reflective material between the screen and the bezels. Excessive dust buildup on the camera windows or reflective tape can impair touch performance.
C H A P T E R 7 Maintaining your interactive flat panel Preventing condensation Your interactive flat panel screen contains layers of glass that can collect condensation, especially in the following conditions: Temperature extremes with high humidity Rapid changes in humidity, which can occur when you operate the product near water, such as a sink, pool, kettle or air conditioner ventilator Direct exposure to sunlight To evaporate condensation from your interactive flat panel...
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C H A P T E R 7 Maintaining your interactive flat panel To remove the interactive flat panel 1. Turn off your interactive flat panel and unplug the power cable from the wall outlet. 2. Remove all accessible cables and connectors. W A R N I N G Do not move the interactive flat panel by connecting a rope or wire to the handles on the back.
C H A P T E R 7 Maintaining your interactive flat panel Do not place the interactive flat panel on a sloping or unstable cart, stand or table, because the interactive flat panel could fall, resulting in injury or severe product damage.
Chapter 8 Troubleshooting for your interactive flat panel Resolving image issues Diagnosing blank screen issues using the front control panel lights Resolving poor image quality Resolving touch control and digital ink issues Resolving audio issues Resolving remote control issues Troubleshooting presence detection Resolving issues using the SMART Connection Wizard Resolving issues using SMART Board Diagnostics Checking the camera view...
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C H A P T E R 8 Troubleshooting for your interactive flat panel Power Status Causes Solutions light light The interactive flat panel isn’t Connect your interactive flat panel’s power connected to a power source. cable to a power outlet (see page 17). The main power switch is off.
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving poor image quality Symptom Causes Solution The interactive flat panel’s native resolution is The image is too The computer’s video 1920 × 1080 at 60 Hz. large, too small or resolution settings don’t If your computer can’t support this resolution, doesn’t...
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution 1. Replace your two cables with one longer You connected two video cable. cables together. Move your computer so that it’s within a single cable length of your interactive flat panel.
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution 1. Replace your two cables with one longer You connected two video cable. cables together. Move your computer so that it’s within a single cable length of your interactive flat panel.
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving touch control and digital ink issues Use the following troubleshooting table if you can see your computer desktop on your interactive flat panel, but you do not have touch control over the desktop. For more information, see SMART Ink user’s guide for Mac OS X operating system software (smarttech.com/kb/170192) or SMART Ink user’s guide for Windows operating system (smarttech.com/kb/170191).
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution Your computer is Close some open applications. Touch interactivity is slow or running too many sluggish. applications. Your computer doesn’t Upgrade your computer or replace it with a meet system more powerful computer.
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution Your finger or pen is Use consistent pressure while drawing skipping as you draw. digital ink. This is most common on the upstroke. Bright lights are Close blinds or shades or dim all halogen interfering with the...
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving audio issues I M P O R T A N T Ensure you can see your computer’s desktop and have touch control and digital ink before using this table.
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving remote control issues Your remote control provides control of your interactive flat panel up to 23' (7 m) from the front control panel of your interactive flat panel. Symptom Causes Solution...
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C H A P T E R 8 Troubleshooting for your interactive flat panel Symptom Causes Solution Your interactive flat The sensors aren’t enabled. Enable presence detection. panel isn’t turning off See Proximity control when people have left settings on page 79. the room.
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving issues using the SMART Connection Wizard You can resolve a variety of issues using the SMART Connection Wizard found in SMART Settings. To start the SMART Connection Wizard 1.
C H A P T E R 8 Troubleshooting for your interactive flat panel Resolving issues using SMART Board Diagnostics If you touch the interactive flat panel’s surface and nothing happens, or if there is no digital ink or the ink appears in some locations and not in others, use SMART Board Diagnostics to help identify and resolve these issues.
Appendix A Adjusting video settings with the on-screen display menu Changing settings in the OSD menu Main menu settings Picture settings Adjustment settings Audio settings OSD settings Setup settings Proximity control settings You can access the on-screen display (OSD) menu using either the remote control (see Infrared remote control buttons on page 32) or the menu control panel on the left side of the interactive flat panel (see Left side view on page 6).
A P P E N D I X A Adjusting video settings with the on-screen display menu 6. Press the right arrow to select the setting you want to change and enter a setting sub-menu. Press the left arrow to decrease or the right arrow to increase the value. Press the left arrow or right arrow to select a value.
A P P E N D I X A Adjusting video settings with the on-screen display menu Adjustment settings Menu item Function AUTO SETUP Sets H Position, V Position and Clock Phase to adjust automatically when your interactive flat panel is turned on. H POSITION Controls the horizontal position of the image within the screen area.
A P P E N D I X A Adjusting video settings with the on-screen display menu Menu item Function CARBON SAVINGS Displays the estimated carbon saving information in kilograms. OSD RESET Restores the OSD settings to their default values. Setup settings Menu item Function...
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A P P E N D I X A Adjusting video settings with the on-screen display menu Proximity control settings The interactive flat panel has two presence detection sensors on its frame that can detect people up to 16' (5 m) away. When the sensors detect people , the interactive flat panel turns on. When the sensors no longer detect people, the interactive flat panel turns off.
Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.
A P P E N D I X B Hardware environmental compliance Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws.
Index Adjust settings See also Adjustment digital ink drawing 35 settings erasing 37 Adjustment settings 77 writing 35 audio files disabling playing 45 USB receptacle 20 Audio settings 77 double-clicking 39 batteries 81 European Union regulations 81 bottom terminal panel computer 1 video input 18 computer 2 video input 19 connecting a peripheral device 21 connections 7...
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I N D E X computer 2 USB input 19 connections 8 room control system 15 packaging 82 installation panning 45 choosing a location 11 pen nib choosing a mounting height 12 replacing 55 computer 2 connection 18 Picture settings 76 important information 10 proximity sensors SMART Notebook software 24...
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I N D E X updating interactive flat panel firmware 52 SMART Product Drivers 53 SMART software 51 USB receptacle disable 20 video connections 17 WEEE directive 81 zoom 44...
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