Figure 14–7 Serial and Model Numbers
2. Fill in the status checklist on the Handling Problems
Worksheet at the end of this chapter.
3. Note the problem, possible causes if you know them, and
solutions suggested in the previous sections. Also indicate
what actions (if any) you have already taken to try to correct
the problem.
4. Be prepared to read information from the screen and to enter
commands at the keyboard while you talk to your Digital
service representative on the telephone.
Reporting Problems to Digital Services
1
Line
In
MLO-008571
Running Diagnostic Tests 14–11