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DEC 3000 Model 500/500S AXP Owner’s Guide Order Number: EK–FLAMI–OG. C01 Digital Equipment Corporation, Maynard, Massachusetts...
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The following are trademarks of Digital Equipment Corporation: Alpha AXP, AXP, Bookreader, DEC, DECaudio, DECchip 21064, DECconnect, DEC GKS, DECnet, DEC PHIGS, DECsound, DECwindows, DECwindows Motif, DECwindows Mail, DECwrite, DELNI, DESTA, OpenVMS, OpenVMS AXP, RX26, ScriptPrinter, ThinWire, TURBOchannel, ULTRIX, XMedia, VAX, VAX DOCUMENT, VAXcluster, VAXstation, the AXP logo, and the DIGITAL logo.
System Configurations ....... . 1–2 An Overview of the DEC 3000 Model 500/500S AXP System . . . 1–3 Operating Systems .
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Task Overview ........4–3 Connecting the DEC 3000 Model 500S AXP Server ..4–4 System Unit Cover Lock .
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7 Turning Off the System Chapter Overview ........7–1 Before You Begin .
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Changing the Default Diagnostic Startup Mode (diag_quick) . . . 10–9 Changing the Default Keyboard Language (language) ..10–10 11 Using the Password Security Feature Chapter Overview ........11–1 Before You Can Use This Chapter .
Preface Purpose of This guide is intended for all users of the DEC 3000 Model 500 This Guide /500S AXP system. It describes how to install and operate the DEC 3000 Model 500 AXP workstation and the DEC 3000 Model 500S AXP server.
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Table 1 (Cont.) Parts Description Part Title Description Advanced Chapters in Part II describe Operations advanced operations for your system, including use of console commands and the alternate console feature. These chapters are for users who understand advanced system operations. Troubleshooting Chapters in Part III describe what to do in the event of a system...
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The following conventions are used in this guide: Conventions Convention Description RZ2x RZ2x refers to the RZ-series fixed disk drives, including the RZ24L, RZ25, and RZ26. A key name in a box indicates that you Return press a named key on the keyboard. A sequence such as indicates that Ctrl/x...
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Information This section contains important background information that will help you to perform the tasks listed and to operate your DEC 3000 Model 500/500S AXP correctly. Task The tasks fall into four categories indicated by four symbols: Categories Basic Task This task does not require any specific experience to complete.
Part I Basic Operations Part I provides an overview of the DEC 3000 Model 500/500S AXP system and its configurations. It also describes how to install the system and how to perform basic operations. This part includes the following chapters:...
DECchip 21064 RISC processor, part of the Alpha AXP architecture, making them the most powerful low-end systems ever designed. The DEC 3000 Model 500/500S AXP system is based on the Digital Alpha AXP architecture, providing all the advantages of a 64-bit computing environment.
Chapter 3 describes how to install a workstation system. Your DEC 3000 Model 500S AXP server also has 2D graphics Server Configuration capabilities integral to the system, but is not shipped with a monitor, mouse, or keyboard.
An Overview of the DEC 3000 Model 500/500S AXP System An Overview of the DEC 3000 Model 500/500S AXP System System The DEC 3000 Model 500/500S AXP system can be configured Components: as a workstation or a server. The workstation consists of four components: a system unit, a monitor, a keyboard, and a mouse.
An Overview of the DEC 3000 Model 500/500S AXP System When configured as a server, the DEC 3000 Model 500S System Components: AXP system does not include a monitor, keyboard, or mouse. Figure 1–2 shows a typical DEC 3000 Model 500S AXP Server configuration, with an optional terminal and keyboard.
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An Overview of the DEC 3000 Model 500/500S AXP System The DEC 3000 Model 500/500S AXP system provides the System Highlights following special features: This system feature... Provides... Full 64-bit Alpha RISC Double the 32-bit memory address. architecture Up to 256 megabytes of...
A Choice of Digital’s Alpha AXP architecture allows you to choose from Operating various operating systems for use on your DEC 3000 Model 500/500S AXP system. The operating system is the core software Systems installed on your DEC 3000 Model 500/500S AXP system, which allows you to install and run applications.
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• • AT&T System V Interface Definition (SVID) Issue 2 (Base System and Kernel Extensions) The DEC OSF/1 AXP operating system is an advanced kernel DEC OSF/1 AXP architecture based on Carnegie Mellon University’s Mach Architecture V2.5 kernel design with components from Berkeley Software Distribution 4.3 (BSD) and other sources.
For more information on the SPD for your operating system, please contact your Digital sales representative. Graphics Capabilities All DEC 3000 Model 500/500S AXP systems are shipped with Standard and Optional the HX 2D graphics capabilities integral to the system module.
Graphics Capabilities Three dimensional (3D) graphics support is provided by the DEC DEC Open3D Software Open3D software. Contact your Digital sales representative for availability of the Open3D software as a layered product for both the OpenVMS AXP and the DEC OSF/1 AXP operating systems.
Graphics Capabilities If your system is running the DEC OSF/1 AXP operating system, DEC OSF/1 AXP Graphics the TURBOchannel graphics options listed in Table 1–2 are available. Table 1–2 Graphics Capabilities for DEC OSF/1 AXP Graphics Option Capabilities Provided 8-plane, accelerated 2D graphics and windowing operations.
Integrated Services Digital Network (ISDN) Integrated Services Digital Network (ISDN) Note: ISDN Not Though your DEC 3000 Model 500/500S AXP system can provide Yet Available ISDN capabilities, they are not yet agency approved or available. Currently, a plug has been placed in the ISDN port pending approval of ISDN licenses.
, the speaker/ headphone jack , the telephone handset jack , and the audio input jack Figure 1–3 Audio Ports on the DEC 3000 Model 500/500S AXP Line Line MLO-007498 Port pin-outs for the telephone handset jack on the system unit are provided in Appendix B.
XMedia Audio support for DEC OSF/1 AXP systems is provided by Application XMedia, Digital’s distributed multimedia software development environment.
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Installing For more information about adding TURBOchannel and other Internal internal options to your system, see the DEC 3000 Model 500 Options /500S AXP Options Guide. External You can add one or more of the following external options to your Options system.
H9A00–AJ rack enclosure. Your Digital service representative must install the system unit into a rack enclosure. Choice of Rack You can choose one of two rackmount kits for your DEC 3000 Enclosures Model 500/500S AXP system: •...
Preparing to Install the System Chapter Overview Introduction Before you install your DEC 3000 Model 500/500S AXP system, you need to prepare your site, and familiarize yourself with your system hardware. In This Chapter This chapter covers the following topics: •...
32 cm (13 inches) MLO-007592 Monitor When allocating space for your new DEC 3000 Model 500 AXP Requirements workstation, consider also the size of your monitor and the length of your monitor video cable. 2–2 Preparing to Install the System...
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Choosing a Location Location Choose a location for your DEC 3000 Model 500/500S AXP Requirements system that meets the following requirements: Requirement Explanation Appropriate dedicated power Power source must be 110–120 volts source with an isolated alternating current (VAC) or 220–240...
Considering the ergonomics of your working environment before Considerations installing your system can help you to perform your job more effectively once you begin using your DEC 3000 Model 500/500S AXP system. Comfort in your workplace can be achieved by making sure that...
Customizing Your Work Area Positioning Table 2–1 explains the numbered elements in Figure 2–2. Components Table 2–1 Positioning Your System Components Adjust your chair so that... Your feet are flat on the floor—use a footrest if needed. Your legs form a right angle to the floor. The backs of your knees are free from the seat pan.
The low-friction feet on the bottom of the pedestal allow the unit to be moved easily across the floor. Figure 2–3 The DEC 3000 Model 500/500S AXP System Handle MLO-007579 2–6 Preparing to Install the System...
Moving Your System Two people are needed to lift the DEC 3000 Model 500/500S AXP CAUTION: Two People to Lift system unit, which is quite heavy. The unit is designed to be lifted using the front handle and the rear of the system unit...
Unpacking a Workstation System Parts Required The accessory kit for your system includes many parts, some for Installation of which you do not need during the system installation. See Figure 2–5 for the parts you need. Figure 2–5 Required Workstation Components and Parts Monitor Video Cable Monitor Power Cord...
Unpacking a Workstation System The parts shown in Figure 2–6 can be stored for use later. You Save These Parts for Later do not need them for system installation. Figure 2–6 Components and Parts to Save Network 10BASE-T Loopback Label Connector Modem Loopback Connector...
Unpacking a Server System Parts Required The accessory kit for your system includes many parts, some for Installation of which you do not need during the system installation. See Figure 2–7 for the parts you need. Figure 2–7 Required Server Components and Parts Documentation Keys (Attached to System Unit)
Unpacking a Server System The parts shown in Figure 2–8 can be stored for use later. You Save These Parts for Later do not need them for system installation. Figure 2–8 Components and Parts to Save Network 10BASE-T Loopback Label Connector Modem Loopback Connector...
A Closer Look at a Pedestal System A Closer Look at a Pedestal System Back of the Familiarize yourself with the ports, switches, and indicators on System Unit the back of the system unit, shown in Figure 2–9, and explained in Table 2–2.
A Closer Look at a Pedestal System Table 2–2 Back of the System Unit Feature Function 10BASE-T port To connect a 10BASE-T Ethernet network cable. AUI port To connect an AUI (Attachment Unit Interface) Ethernet network cable (sometimes referred to as standard or thickwire Ethernet).
A Closer Look at a Pedestal System Front of the Familiarize yourself with the front of the system unit, shown in System Figure 2–10 and explained in Table 2–3. Figure 2–10 Front of System Unit Line MLO-007553 2–16 Preparing to Install the System...
A Closer Look at a Pedestal System Table 2–3 Front of the System Unit Feature Function Removable media Devices that provide additional data devices (Optional) storage on removable media, such as diskettes, compact discs, cassette tapes, or cartridge tapes. Power indicator light When lit, indicates that the system unit is on.
A Closer Look at a Rackmount System A Closer Look at a Rackmount System Back of the Familiarize yourself with the ports, switches, and indicators on System Unit the back of the system unit, shown in Figure 2–11 and explained in Table 2–4.
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A Closer Look at a Rackmount System Table 2–4 Back of the System Unit Feature Function Alternate console Toggle switch to direct console output to a switch monitor (switch right) or to an alternate console such as a terminal (switch left). TURBOchannel To connect TURBOchannel options, such as 2D slot...
A Closer Look at a Rackmount System Front of the Familiarize yourself with the front of the system unit, shown in System Figure 2–12 and explained in Table 2–5. Figure 2–12 Front of System Unit Line MLO-009736 2–20 Preparing to Install the System...
A Closer Look at a Rackmount System Table 2–5 Front of the System Unit Feature Function Fan failure light When lit, indicates that a fan has failed and the power supply has been shut down. Power On/Off switch To turn the system unit power on ( | ) and off (O).
System Unit Symbols System Unit Symbols Explanation of On the front and rear of your system unit symbols appear next Symbols to most of the controls and ports. The following list explains these symbols. Halt Button Press the halt button to halt the system and put the system into console mode.
Where to Go Next Where to Go Next Determine Your Use Table 2–6 to determine which chapter to read next. Next Step Table 2–6 Where to Go Next If you... Go to... Are installing a workstation Chapter 3 Are installing a server Chapter 4 Installed your system using the Setting Up Your Workstation card or the Setting...
The information in this chapter explains how to connect the cables to the system unit and to the monitor, and how to prepare the DEC 3000 Model 500 AXP workstation for startup. Starting your workstation is explained in Chapter 6.
Done Already • Determined any ergonomic considerations you may have. • Chosen a location for your DEC 3000 Model 500 AXP workstation. • Unpacked your DEC 3000 Model 500 AXP workstation. • Familiarized yourself with the ports and controls on the rear of the system unit.
Task Overview Task Overview Parts for Figure 3–1 lists the parts required to install your workstation. Installation Figure 3–1 Parts Needed to Install Your Workstation Monitor Video Cable Monitor Power Cord System Unit Keyboard/Mouse Extension Cable Owner’s Guide, Options Guide, Other Documentation System Power Cord Keys...
Installation Table 3–1 gives an overview of the steps involved in installing Steps your DEC 3000 Model 500 AXP workstation system components. Table 3–1 Steps to Install Your DEC 3000 Model 500 AXP Workstation Step Connect or attach the... To the...
Connecting the DEC 3000 Model 500 AXP Workstation Connecting the DEC 3000 Model 500 AXP Workstation Attach the Ethernet loopback connector to the AUI Ethernet Step 1: Attach port on the system unit, as shown in Figure 3–2. If you plan to...
Connecting the DEC 3000 Model 500 AXP Workstation Connect the keyboard/mouse extension cable to the keyboard/ Step 2: Connect the mouse port on the system unit, as shown in Figure 3–3. Keyboard/Mouse Extension Figure 3–3 Connecting the Keyboard/Mouse Extension Cable...
Connecting the DEC 3000 Model 500 AXP Workstation Connect the keyboard cable and the mouse cable to the connector Step 3: Connect the block on the keyboard/mouse extension cable , as shown in Figure 3–4. The extension cable is provided so that the mouse Keyboard Cable and keyboard can be located away from the system unit.
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Connecting the DEC 3000 Model 500 AXP Workstation Attaching the universal strain relief strap to your monitor Step 4: Attach the Universal video cable can prevent the weight of the cable’s junction block from pulling the cables out of the connectors on the back of the Strain Relief monitor.
Connecting the DEC 3000 Model 500 AXP Workstation Figure 3–5 Connecting the Universal Strain Relief Strap MLO-008592 Installing a Workstation System 3–9...
Connecting the DEC 3000 Model 500 AXP Workstation Complete the following steps to connect the monitor cables to the Step 5: Monitor Cables to back of the monitor. Monitor • Step for a color monitor. • Step for a monochrome or greyscale monitor.
Connecting the DEC 3000 Model 500 AXP Workstation Table 3–3 Connecting the Monitor Cords Connect the cable to a color monitor... Like this... MLO-010574 Connect the cable to a monochrome monitor... Like this... MLO-010662 Connect the monitor power cord... Like this...
Connecting the DEC 3000 Model 500 AXP Workstation Connect the monitor video cable to the monitor port on the rear Step 6: Connect the of the system unit, as shown in Figure 3–6. Monitor Video Cable Figure 3–6 Connecting the Monitor Video Cable...
If there is a sticker similar to the one shown in Figure 3–7 Yellow Sticker on Power covering the system power socket on the rear of the system unit, your system already has either the OpenVMS AXP or the DEC Socket OSF/1 AXP operating system, factory-installed on an internal fixed disk.
Connecting the DEC 3000 Model 500 AXP Workstation Connect the system power cord to the DEC 3000 Model 500/500S Step 7: Connect the AXP unit, as shown in Figure 3–8. The system power cord is the thicker of the two power cords shipped with your system, and is System Power specially keyed to fit in the system power socket.
Connecting the DEC 3000 Model 500 AXP Workstation Make sure that the power On/Off switch is in the Off (O) Step 8: Plug Cord Into position, and then plug the other end of the power cord into a power outlet of the correct voltage.
Connecting the DEC 3000 Model 500 AXP Workstation Check to make sure the alternate console switch on the system Step 10: Check the Alternate unit is set to the correct position, which is to the right when you are using a monitor, as shown in Figure 3–10.
System Unit Cover Lock System Unit Cover Lock Additional Your DEC 3000 Model 500 AXP workstation comes with a cover System Unit lock on the system unit to provide additional security. The Security system is shipped with a set of two keys attached to the top cover of the system unit, as shown in Figure 3–11.
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System Unit Cover Lock Recording the If there is a serial number engraved on the system unit keys, Serial Number record the number in case you lose the keys in the future. (See of the Keys Figure 3–11.) Record the serial number of the cover lock keys here: _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ What to Do if If you lose the keys to your sytem unit cover lock, you will...
System Unit Cover Lock Locking the To lock the DEC 3000 Model 500/500S AXP unit, insert the key Cover and turn it clockwise, as shown in Figure 3–12. Figure 3–12 Locking the System Unit Cover IS D N MLO-007590 Installing a Workstation System 3–19...
Checking Your Installation Checking Your Installation An Installed Check your system against the diagram in Figure 3–13 to make Workstation sure that you have connected everything correctly. Figure 3–13 A Connected Workstation ISDN MLO-010459 3–20 Installing a Workstation System...
Where to Go Next Where to Go Next Determine Your After you have completed the tasks in this chapter, refer to Next Step Table 3–4 for information on where to go next. Table 3–4 Where to Go Next If you want to... Go to...
If your system is configured as a server, see the installation instructions in this chapter. For a workstation configuration, see Chapter 3. Your DEC 3000 Model 500S AXP server is designed to be installed quickly and easily. The information in this chapter explains how to install the server system and how to prepare it for startup.
Should Have components, you should have already completed the following Done Already tasks: • Chosen a location for your DEC 3000 Model 500S AXP server. • Unpacked your DEC 3000 Model 500S AXP server. • Familiarized yourself with the ports and controls on the rear of the system unit.
(Attached to System Unit) Ethernet Loopback Connector System Power Cord System Unit MLO-010458 Installation Table 4–1 gives an overview of the steps involved in installing Steps your DEC 3000 Model 500S AXP server system components. Installing a Server System 4–3...
Task Overview Table 4–1 Steps to Install Your DEC 3000 Model 500S AXP Server Step Connect the... To the... Ethernet loopback connector AUI Ethernet port Terminal cable (optional) Alternate console/printer port System power cord System power socket Power cord Appropriate outlet Step Check the...
Connecting the DEC 3000 Model 500S AXP Server Figure 4–2 Connecting the Ethernet Loopback Connector IS D N MLO-007543 Installing a Server System 4–5...
Connecting the DEC 3000 Model 500S AXP Server Connect a terminal to the alternate console/printer port on Step 2: Connect the rear of the system unit as shown in Figure 4–3 in order to display console and startup information. See Chapter 12 for a Console more information on using an alternate console device.
If there is a sticker similar to the one shown in Figure 4–4 Yellow Sticker on Power covering the power socket on the rear of the system unit, your system already has either the OpenVMS AXP or the DEC OSF/1 Socket AXP operating system factory-installed on an internal fixed disk.
Connecting the DEC 3000 Model 500S AXP Server Connect the system power cord to the DEC 3000 Model 500/500S Step 3: Connect the AXP unit, as shown in Figure 4–5. The system power cord is specially keyed to fit in the system power socket.
Connecting the DEC 3000 Model 500S AXP Server Make sure that the power On/Off switch is in the Off (O) Step 4: Plug Cord Into position, and then plug the other end of the power cord into an appropriate outlet.
System Unit Cover Lock System Unit Cover Lock Additional Your DEC 3000 Model 500S AXP server comes with a cover lock System Unit on the system unit to provide additional security. The system is Security shipped with a set of two keys attached to the top cover of the system unit, as shown in Figure 4–7.
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System Unit Cover Lock Recording the If there is a serial number engraved on the system unit keys, Serial Number record the number in case you lose the keys in the future. The of the Keys (See Figure 4–7.) Record the cover lock keys serial number here: _ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ What to Do if If you lose the keys to your sytem unit cover lock, you will...
System Unit Cover Lock Locking the To lock the DEC 3000 Model 500/500S AXP unit, insert the key Cover and turn it clockwise, as shown in Figure 4–8. Figure 4–8 Locking the System Unit Cover IS D N MLO-007590 4–12 Installing a Server System...
Checking Your Installation Checking Your Installation An Installed Check your system against the diagram in Figure 4–9 to make Server sure you have connected everything correctly. Figure 4–9 A Connected Server ISDN MLO-010460 Installing a Server System 4–13...
Where to Go Next Where to Go Next Determining After you have completed the tasks in this chapter, refer to Your Next Step Table 4–2 for information on where to go next. Table 4–2 Where to Go Next If you want to... Go to...
Connecting the System to a Network Chapter Overview Introduction At some point, you may want to connect your DEC 3000 Model 500/500S AXP system to a network at your site. There are two parts to the task: making the hardware connections and establishing the networking software connection.
Before You Begin Before You Begin What You Before connecting your DEC 3000 Model 500/500S AXP system Should Do First to a network, you need to: 1. Turn off your system if it is already on. See Chapter 7. 2. Determine the network type at your site.
DECXM-AA transceiver (or DESTA-BA) and BC16M-xx ThinWire cable H8225 ThinWire terminator Terminator required only if DEC 3000 Model 500/500S AXP system is the last one on a ThinWire cable Registering All networks require you to register network information, such Network as a node name and number.
Connecting to an AUI Ethernet Network Connecting to an AUI Ethernet Network Procedure To connect your DEC 3000 Model 500/500S AXP system to an Overview AUI Ethernet network, sometimes referred to as thickwire or standard Ethernet, complete the steps in Table 5–2.
Connecting to an AUI Ethernet Network Figure 5–1 Connecting to an AUI Ethernet Network IS D N MLO-007549 Push the sliding lock on the AUI Ethernet cable connector up, Step 3: Sliding using your finger. The sliding lock prevents the cable from Lock becoming disconnected.
Connecting to a 10BASE-T Network Connecting to a 10BASE-T Network Procedure To connect your DEC 3000 Model 500/500S AXP system to a Overview 10BASE-T network, sometimes referred to as a twisted-pair network, complete the following tasks. 1. Connect the 10BASE-T cable to the 10BASE-T port on the back of the system unit as shown in Figure 5–2, making sure...
Connecting to a ThinWire Network Connecting to a ThinWire Network ThinWire You can connect your DEC 3000 Model 500/500S AXP system to Ethernet a ThinWire Ethernet network by attaching an Ethernet cable Connection (BNE4C–xx) to the AUI Ethernet port on the system unit, and...
Connecting to a ThinWire Network Connect an AUI Ethernet cable to the AUI port on the rear of Step 2: Ethernet Cable the system unit, shown in Figure 5–1 of this chapter. Step 3: Connect the other end of the AUI Ethernet cable to the AUI port on the DECXM transceiver , or a DESTA unit , as shown in...
Connecting to a ThinWire Network Connect the ThinWire network cables to the T-Connector and Step 4: ThinWire then the T-connector to the DECXM transceiver , or a DESTA unit unit, as shown in Figure 5–4. Cables and T-Connector Figure 5–4 Connecting the ThinWire Cables and T-Connector to the DECXM Transceiver or a DESTA Unit MLO-010368 If your workstation is the last one on a ThinWire network, you...
Connecting to a ThinWire Network Figure 5–5 Terminating the Ethernet Connection MLO-010369 For information on correct settings for your DECXM or DESTA unit, refer to Table 5–4 for documentation shipped with the units. Table 5–4 DECXM and DESTA Documentation For this transceiver or adapter...
Setting and Verifying the Network Connection Setting and Verifying the Network Connection After completing the hardware network connections to your After Cable DEC 3000 Model 500/500S AXP system, you must complete the Connections following tasks: 1. Set the network connection type.
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Setting and Verifying the Network Connection You set the network type from console mode. To set the network Setting the Network Type type, complete the following steps: 1. Start your system as Chapter 6 describes. 2. If your system does not stop at the console prompt after the startup tests, press the halt button on the front of your system unit to display the console prompt (>>>).
Network Administrator contact your network administrator to configure your DEC 3000 Model 500/500S AXP workstation as part of your network. If your system displays any error messages during the startup test, see Chapter 13 to determine the problem.
Starting Up the System Chapter Overview Introduction Once you have installed your DEC 3000 Model 500/500S AXP workstation or server and, optionally, connected to a network, you are ready to start the system. In This Chapter This chapter covers the following topics: •...
Before You Begin Before You Begin What You Before you start up your workstation or server system, you Should Have should have already completed the following tasks: Done Already • The installation tasks described in Chapter 3 or Chapter 4. •...
2. Expansion box 3. System unit By turning on your system components in the correct order, your DEC 3000 Model 500/500S AXP system will detect all connected devices. If you have removed the system unit cover for any reason, be...
Turning On the DEC 3000 Model 500/500S AXP System Workstation To start up the DEC 3000 Model 500 AXP workstation system, Startup perform the steps in Table 6–1. Procedure Table 6–1 Steps for Starting a Workstation Step Description Turn the monitor power switch to the On position ( | ).
Turning On the DEC 3000 Model 500/500S AXP System Figure 6–1 Turning On the DEC 3000 Model 500/500S AXP System MLO-007597 The power indicator light on the front of the system unit lights if the system has started up successfully.
A display similar to the one in Figure 6–2 appears on the screen before the console prompt appears. The console prompt is three greater-than symbols (>>>). Figure 6–2 Startup Display DEC 3000 - M500 Digital Equipment Corporation System conducting power up tests. ----------------------------------------------------...
Reviewing the Startup Display Table 6–3 describes the startup display in more detail. Table 6–3 Startup Display Information Item Description Lists the revision level of the system board, the firmware revision numbers and the type of processor. ASIC Status of the two application-specific integrated circuits (ASICs), one on the system board and one on the I/O board.
Refer to the... OpenVMS AXP OpenVMS AXP Factory Installed Software operating system (FIS) User Information shipped with your system. DEC OSF/1 AXP DEC OSF/1 AXP Factory-Installed Software operating system (FIS) User Information shipped with your system. 6–8 Starting Up the System...
Starting a System with Factory-Installed Software If your system has the OpenVMS AXP operating system factory- OpenVMS AXP Initial Startup installed, you will see a display similar to the one shown in Figure 6–3 when you first turn on your system and after the Screen system startup messages are completed.
Starting a System with Factory-Installed Software Figure 6–4 OpenVMS AXP DECwindows Motif Start Session Screen Start Session Username Password Clear Digital Equipment Corporation. 1988, 1991 All Rights Reserved. ZK−3620A−GE • If your system is a server and you have connected an alternate console device, press the Return key to display the Username login prompt, and continue as follows.
Starting a System with Factory-Installed Software If your system has the DEC OSF/1 AXP operating system DEC OSF/1 AXP Initial factory-installed, you will see a display similar to the one shown in Figure 6–5 when you first turn on your system and after the Startup Screen system startup messages are completed.
Starting a System with Factory-Installed Software Log In to Your After the DEC OSF/1 AXP FIS procedure completes, you can log System in to your system as follows: • If your system is configured as a workstation, the DECwindows Motif Start Session screen shown in Figure 6–6 will be displayed.
OpenVMS AXP OpenVMS Alpha Version 1.0 Upgrade and Installation Manual DEC OSF/1 AXP Guide to Installing DEC/OSF1 Alpha Note: If your system hangs or fails to boot completely, you may need OpenVMS AXP to perform a conversational boot, also known as a minimum Conversational boot.
Where to Go Next Where to Go Next After Your Once your DEC 3000 Model 500/500S AXP workstation or server System Starts has started, use Table 6–6 to determine what to read next. Table 6–6 Where to Go Next If you want to...
Turning Off the System Chapter Overview Introduction This chapter describes the steps you should take to turn off your system. In This Chapter This chapter covers the following topics: • Before You Begin • Task Overview • Shutting Down the System •...
For the OpenVMS AXP operating system, the shutdown procedure usually requires certain software privileges • For the DEC OSF/1 AXP operating system, you may require superuser privileges to shutdown the system If you do not have the required system privileges, ask your system manager for assistance in this task.
Task Overview Task Overview System Table 7–2 gives an overview of the steps involved in shutting Shutdown down your DEC 3000 Model 500/500S AXP system. Steps Table 7–2 Steps to Shutting Down Your System Step Action Shut down the operating system (if it is running).
OpenVMS AXP OpenVMS Alpha Version 1.0 Upgrade and Installation Manual or the OpenVMS System Manager’s Manual DEC OSF/1 AXP System Management, Vol 2, Guide to System Shutdown and Startup. After shutting down the operating system software, you can Step 2: turn off the hardware by completing the following steps.
For this operating system... Halt the system if you... DEC OSF/1 Cannot run the operating system shutdown procedures and need to reboot the system. Do not halt the system while the operating system is actively running, since you may lose data or damage the system disk.
Halting the System Pressing the To halt the system, locate the halt button on the front of the Halt Button system unit, press it once and release it, as shown in Figure 7–2. Figure 7–2 Pressing the Halt Button Line MLO-007497 Turning Off the System 7–7...
Halting the System When you press the halt button, you may see a system halt System Halt Display message similar to the one shown in Figure 7–3. Figure 7–3 System Halt Message >>> ?02 EXT HLT PC= 00000000.20000000 PSL= 00000000.00001F00 This message indicates that the halt button has been pressed.
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Halting the System Returning to To return to program mode of your operating system, enter the Program Mode continue command as follows: >>>continue Return Press the keys to remove the console display area Ctrl from the top of your screen and return to a full DECwindows Motif display.
Maintaining the System Chapter Overview Introduction While your DEC 3000 Model 500/500S AXP system is designed to function in a range of environmental conditions, it is an electrical device that should be treated with care and maintained properly. Correct use and maintenance of your system unit, monitor,...
Clean your system regularly by wiping dust and particles from the system unit and the keyboard with a soft cloth. CAUTION: Food Do not place food or liquid on or near your DEC 3000 Model 500/500S AXP system. and Liquid...
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Maintaining the System Unit and Keyboard Liquid on the If you inadvertently spill liquid on the system unit and it goes System Unit inside, turn off the system as soon as possible and contact your Digital service representative as indicated in Chapter 13. Accidental While care should be taken not to spill food or liquid on the Spills on the...
Cleaning the Monitor Cleaning the Monitor To clean the monitor screen, follow these steps: Cleaning Procedure Step Action Result or Comment Turn the monitor power The monitor is powered switch to the off position (O). off. Using any reputable Do not spray the cleaner household glass cleaner, directly onto the monitor spray the cleaner onto a soft...
Cleaning the Mouse If the arrow or pointer on your screen does not move freely as When to Clean the Rubber Ball you direct it with the mouse, you may need to clean the rubber ball inside the mouse as Table 8–1 describes. Table 8–1 Steps for Cleaning the Mouse Step Description...
Removing the Front Access Door Removing the Front Access Door Procedure to If you wish to remove the front access door to have improved Remove Front access to the audio ports, halt switch and indicator lights, follow Access Door the steps listed in Table 8–2 and see Figure 8–2. Table 8–2 Steps to Remove the Front Access Door Step Procedure...
Part II Advanced Operations Part II describes how to perform advanced operations with the DEC 3000 Model 500/500S AXP system. This part includes the following chapters: Chapter Title Using Console Commands Changing Environment Variables Using the Password Security Feature Using an Alternate Console...
Using Console Commands Chapter Overview Introduction This chapter explains how to use the DEC 3000 Model 500/500S AXP system in console mode and describes some of the available console commands. In This Chapter This chapter covers the following topics: •...
Console commands control system devices and memory. Do not use console commands without fully understanding the effect Control of that they can have on your DEC 3000 Model 500/500S AXP System Devices system. For instance, some advanced-level commands, such as deposit let you manipulate nonvolatile and system memory.
Modes of System Operation Modes of System Operation Two Modes of Your DEC 3000 Model 500/500S AXP can run in either of two Operation modes: 1. Console mode 2. Program mode Console Mode: In console mode, the system operates under the control of the console subsystem, rather than the operating system.
Console Mode User Interface Console Mode User Interface Console The console mode user interface is made up of the following Interface elements: Components • Console prompt • Special keys and control characters • Console commands The console mode prompt looks like this: Console Prompt >>>...
Console Mode User Interface Table 9–1 Supported Keys and Control Characters Key or Control Character Function Return The Return key executes the command that you enter at the console prompt. < The delete key deletes one character to the left of the current command line position.
Console Commands Console Commands Levels of Console commands can be divided into two groups: Commands • Advanced • Basic Advanced It should rarely be necessary for you to use the advanced Console console commands. Table 9–2 provides a brief explanation of the Commands List advanced commands and tells where to find information about using them.
Console Commands All of the basic commands are described in this document. Basic Console Commands List Table 9–3 lists the basic commands and where you can find information about using them. Table 9–3 Basic Console Commands Command Function boot Starts the operating system or other The boot Command loadable software continue...
Information about using boot flags is provided in your operating system documentation: For the... Refer to the... OpenVMS AXP operating OpenVMS Alpha Version 1.0 system Upgrade and Installation Manual DEC OSF/1 AXP operating Guide to Installing DEC/OSF1 system Alpha 9–8 Using Console Commands...
Boot Device You can specify the boot device name in two ways, using either Naming an OpenVMS- or a DEC OSF/1-style device name. Table 9–5 Conventions provides a list of the device naming conventions, which can be used for the boot command in either operating system. The...
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–the SCSI device controller (could be • –the SCSI ID number Example: DEC The following example indicates the command to boot the DEC OSF/1 AXP operating system without any flags from an internal OSF/1 AXP fixed disk drive: boot Command >>>...
Description command returns the system to operating system continue level after console mode has been invoked. This command is not applicable for systems running the DEC DEC OSF/1 OSF/1 AXP operating system. You can halt the system, enter AXP Operating...
The halt Command Issue the command as follows: Command halt Syntax >>> halt Return The system halts and the following message displays: ?2E HLTD >>> The help Command Description command displays a brief list of console commands, help parameters, and qualifiers. You can specify one of the following topics with the command, to display specific information: help...
The help Command The following command indicates how to obtain help on the Command show Example command: >>> help show Return The system responds with the following display: PRINTENV | SHOW { AUTO_ACTION | BOOTDEF_DEV BOOT_OSFLAGS | BOOT_RESET | CONFIG DEVICE DIAG_LOE | DIAG_QUICK...
The help advanced Command When you issue the command, your system Command help advanced Example displays a list of topics similar to the following: BOOT [- FL <bflg> ] [-FI <filnam> ] <devlist> CONTINUE DEPOSIT [{-B | -W | -L | -Q | -A }][{-PM | -VM }][-G][-U][-N:<n>] [{<addr>...
The show or printenv Command The show or printenv Command Description command provides information about the show printenv current setting for one or all environment variables. Entering without a parameter displays a list of all show printenv current environment variable settings. Command Issue the command as follows:...
The test Command The test Command Command command lets you run diagnostic tests on the test Description components listed in Table 9–6: Table 9–6 Diagnostic Tests Test Name Device Tested ASIC Application-specific integrated circuit Memory Non-volatile RAM Integral two-dimensional graphics Serial communications controller Network interface (Ethernet) SCSI...
Changing Environment Variables Chapter Overview Introduction Environment variables are firmware parameters that can be changed to suit your specific system needs. You set environment variables while your system is in console mode. Your system is shipped with default values set for all available environment variables.
Do not change any environment variable without fully understanding the effect that the change may have on your DEC 3000 Model 500/500S AXP system. If you are not sure about changing environment variables, ask your system manager for help.
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Sets the password security feature. server Sets the system to server status, thus determining ON for DEC 3000 Model which startup tests are performed. 500S AXP server trigger Sets the remote trigger to On or Off. Changing Environment Variables 10–3...
Displaying Current Environment Variables Displaying Current Environment Variables Using the show You can use the command to display one or all of the show Command environment variables in Table 10–1. Displaying To display a list of the current values for all environment Current variables, enter the show...
Changing the Default Startup Action (auto_action) Changing the Default Startup Action (auto_action) Description environment variable determines the default auto_action startup action–the action the console takes any time the system is halted by software (not by pressing the halt button) or turned Available Table 10–2 lists the three different startup actions you can Settings for...
Changing the Default Startup Action (auto_action) The default setting for the environment variable Default Setting auto_action depends on whether your system is preconfigured at the factory with factory-installed software. All preconfigured systems, workstation and server configurations, are set to BOOT, all other systems are set to HALT.
Boot Device You can specify the boot device name in two ways, using either Naming an OpenVMS- or a DEC OSF/1-style device name. Table 10–3 Conventions provides a list of the device naming conventions, which can be used for the boot command in either operating system. For a description of the boot device name elements, see Chapter 9.
Changing the Default Boot Device (bootdef_dev) To set the environment variable, enter the following Command bootdef_dev Syntax command: bootdef_dev >>> set device Return Enter the device from which you want your system to boot. If you do not know which devices your system contains, enter the command as the next section explains.
Changing the Default Boot Device (bootdef_dev) You can set the environment variable so that the Command bootdef_dev Example Using systems tries to boot from a list of devices, rather than from a single device. a Device List To set the environment variable to a list of devices, bootdef_dev enter a command similar to the following, substituting your...
Description environment variable sets the console keyboard language layout to one of sixteen available languages. This command is applicable only for a DEC 3000 Model 500 AXP workstation. Available You can set the environment variable to any of the language Settings for supported languages.
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Changing the Default Keyboard Language (language) The system displays a list of languages, each with a designated Command Example number. To set the language environment variable to Svenska, for example, you would enter 14 as shown in the example. set language >>>...
Using the Password Security Feature Chapter Overview Introduction The DEC 3000 Model 500/500S AXP system password security feature lets you prevent unauthorized personnel from accessing privileged console commands on your workstation or server. In This Chapter This chapter covers the following topics: •...
Secure Console must be in secure console mode, with the secure system Mode jumper inside the system unit enabled. Your DEC 3000 Model 500/500S AXP system is shipped from the factory with this secure system jumper disabled. You must contact your Digital service representative to have the jumper enabled.
Do not use the password security feature without fully understanding the effect that the change may have on your DEC 3000 Model 500/500S AXP system. Using console commands incorrectly could lock you out of your system.
Before You Begin List of Table 11–1 lists both privileged and nonprivileged console Privileged commands. Commands Table 11–1 Console Command Access Privileged Commands Nonprivileged Commands (with parameters) (with no parameters) boot boot deposit login (to allow password entry to the privileged state) (if you inadvertently examine continue...
Task Overview Task Overview Making your DEC 3000 Model 500/500S AXP system secure Steps to requires software and hardware tasks. Table 11–2 describes the Making the System Secure steps required to secure your system. Table 11–2 Steps to Making the System Secure...
Entering a Password Table 11–3 Entering a Password Enter this command: System responds... >>> PSWD1> set password PSWD1> new_password PSWD2> Return PSWD2> new_password >>> Return As you enter the password, what you type does not display on the screen. If the two passwords you entered match, your password is preserved in nonvolatile memory, which means that the system saves your password value even when the system unit is turned off.
Enabling System Security Enabling System Security Once you have entered and confirmed your password, you must Enable Secure enable the password security feature by following the steps listed Environment Variables in Table 11–4. Table 11–4 Enabling System Security Step Description Check the current status of the password security feature by entering the command at the console...
Forgetting the Password Forgetting the Password Erase the If you forget your password, you must complete the steps in Current Table 11–5 to erase your password and regain access to your Password system. Table 11–5 Steps to Access System Step Description Make sure the secure system jumper is in the disabled position.
Disabling or Changing the Password Disabling or Changing the Password Disabling the To disable the password security feature, enter the login Password command and your password. Then enter the following command at the console prompt: set secure off >>> The system responds with the following display: SECURE = OFF To change the password, enter the commands listed in Changing the...
Using an Alternate Console Chapter Overview Introduction The alternate console feature of your system lets you direct console input and output from a monitor to another device, such as a terminal. In This Chapter This chapter covers the following topics: •...
Before You Begin Before You Begin What You If you do not understand the alternate console feature, read the Should Know next section, Using the Alternate Console Feature , and then Beforehand return to Table 12–1 to determine the status of your system and where to go next.
Using the Alternate Console Feature Using the Alternate Console Feature When to Use The alternate console feature lets you direct console output to an an Alternate output device such as a terminal or a printer. Possible reasons Console for using an alternate console are these: •...
Using the Alternate Console Feature To connect a terminal or printer as an alternate console device, Step 1: Connect a connect the terminal or printer cable to the alternate console/ printer port on the system unit as shown in Figure 12–1. Terminal or Printer Figure 12–1 Attaching a Device to the...
Using the Alternate Console Feature The alternate console switch on the rear of the system unit Step 2: Change the Alternate directs console output to one of two destinations: a monitor or an alternate console device, such as a terminal or a printer. Console Switch To direct console output to a console device, the alternate console switch should be set to the left as shown in Figure 12–2.
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Using the Alternate Console Feature If you were using a monitor to display console output before you Step 3: Redirect connected an alternate console device, you must restart your system to redirect console output. (Restarting the system is Console Output sometimes referred to as power cycling the system.) If you do not restart your system, the console output will not display on the terminal or printer you connected.
Part III Handling Problems Part III describes how to handle problems with the DEC 3000 Model 500/500S AXP system. This part includes the following chapters: Chapter Title Identifying a Problem Running Diagnostic Tests...
Identifying a Problem Chapter Overview Introduction Though your DEC 3000 Model 500/500S AXP system is a high- quality, thoroughly tested product, it is also an electrical device that may exhibit problems on occasion. If you are experiencing problems with your system, this chapter will help you identify and possibly fix the problem.
Before You Begin Before You Begin Two Ways to There are two ways to solve problems with the DEC 3000 Model Solve System 500/500S AXP system: Problems 1. Use the chapters in Part III of this manual to help identify and possibly fix the problem yourself.
Task Overview Task Overview Table 13–2 describes the steps required to identify and possibly Steps to fix system problems. Identifying a Problem Table 13–2 Steps to Resolving Problems Step Description Determine type of problem. Locate problem in troubleshooting tables. Follow suggested actions to resolve problem. If unable to resolve problem, see Chapter 14.
Determining Type of Problem Determining Type of Problem Types of The following sections describe various problems and their System possible causes, as well as some corrective actions that you can Problems take. If you cannot isolate the problem, or if the corrective actions do not resolve the problem, see the section Reporting Problems to Digital Services .
Determining Type of Problem Table 13–3 Type of Problem This section... Describes these problems... Startup Problems Power indicator light off No startup display Error message in startup display Boot failure show config Errors in the show Command Error in Command show device Command Error in...
Startup Problems Startup Problems There are many different causes of system startup problems. Overview Locate the problem you are having in the following sections. Power Indicator If the power indicator light does not come on when you turn on Light Off your system, see Table 13–4.
Startup Problems If there is no startup display after one minute when you turn on No Startup Display your system, see the possible causes in Table 13–5. Table 13–5 Missing Startup Display Possible Cause Corrective Action Monitor is not plugged in. Plug the monitor power cord into a power outlet of the correct voltage.
Display message rather than the System power up OK message. Figure 13–2 shows a startup display with an error message. Figure 13–2 Startup Display with Error DEC 3000 - M500 Digital Equipment Corporation System conducting power up tests. ---------------------------------------------------- Devnam...
Startup Problems Table 13–6 Startup Error Codes If ?? appears next to this component... This item may be loose or missing... Ethernet loopback connector or cable Keyboard/mouse cable to keyboard/ mouse port Keyboard or mouse to keyboard/mouse connector block If an error indicator appears next to one of the Devnam items listed above, check the appropriate cable or connector to make sure it is connected securely.
Startup Problems Boot Failure If your system does not boot the operating system after completing system startup tests, see Table 13–7. Table 13–7 Startup Without Booting Possible Cause Corrective Action The default startup action Change default startup action as environment variable is set to Chapter 10 describes.
Interpreting the show Command Display Interpreting the show Command Display Your system includes various elements: components, memory Overview modules, and optional devices. The console commands test show your system and display the status of these elements. Table 13–8 lists some of the show console commands and the information each provides:...
Error Display an error. Figure 13–3 Configuration Display with Error show config >>> Return DEC 3000 - M500 Digital Equipment Corporation VPP PAL X4.18-82000101 - Built on 10-MAR-1992 00:00:00.00 TCINFO DEVNAM DEVSTAT ------ -------- --------- OK KN15-AA-V1.x-SO86-IO62-DECchip 21064 P3.0...
Interpreting the show Command Display Elements in the command displays three columns of information show config show config described in Table 13–9. Display Table 13–9 The show config Display Described Display Heading Description TCINFO TURBOchannel device information. Information next to the TCx component indicates which TURBOchannel option is installed and the slot number it occupies.
Interpreting the show Command Display The show command provides a list of all installed devices show device device Display on your system, including information about the type of device, its write/read capabilities, its capacity, and the device name. Figure 13–4 shows an example of a command show device display.
Interpreting the show Command Display Elements in the command displays eight columns of information show device show device described in Table 13–10. Display Table 13–10 The show device Display Described Display Heading Description BOOTDEV The boot device name. In this example, the boot device name of the RRD42 compact disc drive is DKA400.
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Chapter 10 describes how to set and change environment variables. Your DEC 3000 Model 500/500S AXP system contains SCSI Understanding SCSI ID devices, and allows you to add SCSI devices. Each SCSI device Numbers has an ID number (from 0 to 7) that must be unique within your system.
Interpreting the show Command Display The show error command displays specific information about any show error Command error that is occurring within your DEC 3000 Model 500/500S AXP system. Table 13–11 lists the devices that the command show error provides information about.
The error number in hexadecimal format. 0x0050 For a complete list of FRU numbers and diagnostic test error numbers, see the DEC 3000 Model 500/500S AXP Service Guide. Interpreting In addition to displaying an error message, the show error...
The show Figure 13–6 shows an example of a show mem command display. memory Display Figure 13–6 The show memory Display >>> show memory DEC 3000 - M500 Memory: 128 Mbytes ------------------------------------------ BANK # MEMORY_SIZE START_ADDRESS ------ ----------- ------------- 032 Mbytes...
Display Problems Display Problems If there appears to be some problem with your monitor display, Overview try to locate the problem in this section. If your monitor displays diagnostic startup tests when you turn Cursor in Corner of on your system, but then displays only the cursor in the lower left-hand corner of the screen (rather than displaying the system Screen startup test information), the alternate console switch is in the...
Display Problems Distorted If your monitor is displaying information but appears distorted Display on or unclear, see the possible causes in Table 13–13. Monitor Table 13–13 Monitor Display Problems Possible Cause Corrective Action If your monitor has a total Turn the monitor power switch to the of six connectors, marked off (O) position.
Display Problems No Display on If your monitor does not display information after system Monitor startup, see Table 13–14. Table 13–14 Monitor Display Problems Possible Cause Corrective Action Monitor is not plugged in. Plug the monitor power cord into a power outlet of the correct voltage.
Daily Operations Problems Daily Operations Problems The problems described in the next sections can occur during Overview normal day-to-day operations. Pointer Missing If the mouse or optional tablet pointer does not appear on the from Screen screen, or if the monitor does not respond to your pointing device commands, see Table 13–15.
SCSI ID to a unique number. (See the previous section on Understanding SCSI ID Numbers, or refer to the DEC 3000 Model 500/500S AXP Options Guide for more information on setting SCSI IDs for optional devices.) Loose cables.
SCSI Device Problems If you know that the operating system is installed on the Software on Disk Drive installed disk drive, but you cannot boot the operating system software, see Table 13–18. Does Not Boot Table 13–18 Installed Software Problems Possible Cause Corrective Action Default boot device is set...
Reset each SCSI ID to a unique the same number. number. (See the previous section on Understanding SCSI ID Numbers, or refer to DEC 3000 Model 500/500S AXP Options Guide for information on setting SCSI IDs.) Identifying a Problem 13–27...
Network Problems Network Problems If you are having trouble with your network, locate the problem Overview in this section. NI Error If an error message is displayed next to the identifier ‘‘NI’’ in the Message device name column in the startup display or when verifying or in Screen testing the Ethernet connection, see Table 13–20.
Network Problems Unable to Boot If you are unable to boot from the network, but there is no error from Network message on the system startup display, see Table 13–21. Table 13–21 Problems When Booting from the Network Possible Cause Corrective Action Local network problem.
Running Diagnostic Tests Chapter Overview Introduction This chapter contains information about running diagnostic tests and contacting Digital Services. Diagnostic tests can help you identify the specific part or module that is causing errors in your system. This chapter covers the following topics: In This Chapter •...
Done Already completed these tasks: • Put your DEC 3000 Model 500/500S AXP system in console mode. (See Chapter 7.) • Tried to locate and resolve the problem with the information in Chapter 13.
Task Overview Task Overview Table 14–1 summarizes the steps to perform when running Steps to diagnostic tests in order to identify or resolve a system problem. Running Diagnostic Tests Table 14–1 Steps to Diagnostic Tests Step Procedure Run the diagnostic test on the component, module or device that is causing an error.
Running Diagnostic Tests Running Diagnostic Tests Diagnostic If an error message is displayed next to a device name when you Tests issue one of the commands described in Chapter 13, you show can test the device listed in the error message by using the test command.
Running Diagnostic Tests Using the test Depending on the way you enter the command, you can run test Command a single test or multiple tests on a component. Single Test Use the following syntax to run a single test: Syntax >>>...
Running Diagnostic Tests Example If a diagnostic test fails, a display similar to the one shown Diagnostic Test in Figure 14–2 appears, containing information important to with Error helping you determine the source of the problem. Figure 14–2 SCC Test Display with Error >>>...
Running Diagnostic Tests Figure 14–3 Initializing Your System >>> init Return INIT-S-CPU... INIT-S-RESET_TC... INIT-S-ASIC... INIT-S-MEMO... INIT-S-NVR... INIT-S-CXT... INIT-S-SCC... INIT-S-NI... INIT-S-SCSI... INIT-S-ISDN... >>> If the problem with your system has been fixed, after you initialize your system, you should be able to issue the show command and not see any errors listed in the screen config...
Recording the Diagnostic Display Light Pattern Recording the Diagnostic Display Light Pattern Diagnostic On the front of the system unit, there are two diagnostic display Display Lights lights, as shown in Figure 14–5. Location Figure 14–5 Position of Diagnostic Display Lights Line MLO-007570 The diagnostic display lights can provide your Digital service...
Recording the Diagnostic Display Light Pattern Understanding During system startup, the diagnostic display lights flash on the Diagnostic an array of different numbers and letters as the system startup Lights tests are performed. The numbers on the display are not random.
If you are able to locate the source of the system problem, run a Continue test, and initialize the system, but are still having problems with your DEC 3000 Model 500/500S AXP system, you should contact your Digital service representative. Digital service representatives are available at Digital support Digital Support centers for on-site warranty and service contract customers.
Reporting Problems to Digital Services Figure 14–7 Serial and Model Numbers Line MLO-008571 2. Fill in the status checklist on the Handling Problems Worksheet at the end of this chapter. 3. Note the problem, possible causes if you know them, and solutions suggested in the previous sections.
Reporting Problems to Digital Services Table 14–3 lists the telephone numbers for contacting a Digital Digital Support Center Contact service representative at your Digital support center. Numbers If a Digital support center for your area is not listed below, please contact your local Digital office for assistance. Table 14–3 Telephone Numbers of Digital Support Centers Country Telephone Number...
Reporting Problems to Digital Services If your Digital service representative requests that you connect 10BASE-T Loopback the 10BASE-T loopback connector, connect it as shown in Figure 14–8. Connector Figure 14–8 Connecting the 10BASE-T Loopback Connector IS D N MLO-009713 Running Diagnostic Tests 14–13...
Reporting Problems to Digital Services Alternate If your Digital service representative requests that you connect Console/Printer the alternate console/printer loopback connector, connect it as Loopback shown in Figure 14–9. Connector Figure 14–9 Connecting the Alternate Console/Printer Loopback Connector IS D N MLO-009413 14–14 Running Diagnostic Tests...
Reporting Problems to Digital Services Modem If your Digital service representative requests that you Loopback connect the modem loopback connector, connect it as shown Connector in Figure 14–10. Figure 14–10 Connecting the Modem Loopback Connector IS D N MLO-009418 Running Diagnostic Tests 14–15...
Handling Problems Worksheet Handling Problems Worksheet Taking Notes Use the worksheet on the next page to record system information. After your have recorded all system information indicated on the worksheet, have the sheet available when you call your Digital service representative. 14–16 Running Diagnostic Tests...
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Handling Problems Worksheet DEC 3000 AXP Handling Problems Worksheet DEC service representative telephone number: Model (circle one): 500S Serial #: System Status (indicate which applies): Item: System plugged into outlet Power indicator light lit Diagnostic display lights lit* Monitor power light lit...
Part IV Appendixes Part IV provides technical and other information about your system. This section includes the following appendixes: Appendix Title Hardware Specifications Port Pin-outs European Economic Community (EEC) Considerations Associated Documents Special Information for PTT Network Users...
Hardware Specifications Appendix Overview Introduction This appendix lists the hardware specifications for your DEC 3000 Model 500/500S AXP system. In This This appendix covers the following topics: Appendix • System Unit Dimensions: Pedestal, Table A–1. • System Unit Dimensions: Rackmount, Table A–2.
System Specifications System Specifications System Unit Table A–1 lists the dimensions of the DEC 3000 Model 500/500S Dimensions: AXP pedestal system. Pedestal Table A–1 System Unit Dimensions: Pedestal Weight Height Width Depth 34.92–42.18 kg 62.74 cm 33.66 cm 75.44 cm (77–93 lb)
System Specifications Table A–4 lists specifications of the DEC 3000 Model 500/500S General System Specifications AXP system components. Table A–4 General System Specifications Processor DECchip 21064 CMOS-4 KN15 Alpha microprocessor, with 8 KB data cache, 8 KB instruction cache and floating-point unit, running at 150 MHz.
System Specifications Environmental Table A–5 provides information about the environmental Limitations conditions in which the DEC 3000 Model 500/500S AXP system can operate. Table A–5 System Environmental Specifications Nonoperating Conditions, Packaged Temperature range –40°C to 66°C (–40°F to 151°F) Relative humidity...
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System Specifications Table A–5 (Cont.) System Environmental Specifications Operating Conditions Temperature range 10°C to 40°C (50°F to 104°F) Temperature change rate 11°C per hour (20°F per hour) maximum Relative humidity 10% to 90% (noncondensing, no diskette) Maximum altitude 2000 m (6562 ft) Maximum wet bulb 28°C (82°F) temperature...
Port Pin-outs Appendix Overview Introduction This appendix is for users who want to connect communications devices to their system. The tables in this appendix explain the functions of the pins on the system unit ports. In This This appendix covers the following topics: Appendix •...
Alternate Console/Printer Port Alternate Console/Printer Port Alternate Figure B–1 shows the pin layout for the alternate console/printer Console/Printer port. Port Diagram Figure B–1 Alternate Console/Printer Port MLO-008613 Alternate Table B–1 describes pin usage for the alternate console/printer Console/Printer port. Port Pin-outs Table B–1 Alternate Console/Printer Port Pin-outs Description Data terminal ready...
Synchronous/Asynchronous Communications Port Synchronous/Asynchronous Communications Port Synchronous/ Figure B–2 shows the pin layout for the Asynchronous synchronous/asynchronous communications port. Communication Port Diagram Figure B–2 Synchronous/Asynchronous Communications Port MLO-008585 Table B–2 describes pin usage for the synchronous/asynchronous Synchronous/ Asynchronous communications port. Communications Port Pin-outs Table B–2 Synchronous/Asynchronous Communications Port...
Synchronous/Asynchronous Communications Port Table B–2 (Cont.) Synchronous/Asynchronous Communications Port Pin-outs Source Signal CCITT Description Modem/printer Carrier detector Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used Not used KN15 108.2 Data terminal ready Not used...
External SCSI Port External SCSI Port External SCSI Figure B–3 shows the pin layout for the external SCSI port. Port Diagram Figure B–3 External SCSI Port MLO-008586 External SCSI Table B–3 describes pin usage for the external SCSI port. Port Pin-outs Table B–3 External SCSI Port Pin-outs Description Description...
Keyboard/Mouse or Tablet Port Keyboard/Mouse or Tablet Port Keyboard/Mouse Figure B–4 shows the pin layout for the keyboard/mouse port. or Tablet Port Diagram Figure B–4 Keyboard/Mouse or Tablet Port MLO-008584 Keyboard/Mouse Table B–4 describes pin usage for the keyboard/mouse port. or Tablet Port Pin-outs Table B–4 Keyboard/Mouse or Tablet Port Pin-outs...
AUI Ethernet Port AUI Ethernet Port AUI Ethernet Figure B–5 shows the pin layout for the AUI Ethernet port. Port Diagram Figure B–5 AUI Ethernet Port MLO-008583 AUI Ethernet Table B–5 describes pin usage for the AUI Ethernet port. Port Pin-outs B–8 Port Pin-outs...
ISDN Port ISDN Port ISDN Port Figure B–6 shows the pin layout for the ISDN port. Diagram Figure B–6 ISDN Port MLO-008611 Table B–6 describes pin usage for the ISDN port. ISDN Port Pin-outs Table B–6 ISDN Port Pin-outs Description Not used Not used Transmit-...
10BASE-T Port 10BASE-T Port 10BASE-T Port Figure B–7 shows the pin layout for the 10BASE-T port. Diagram Figure B–7 10BASE-T Port MLO-008912 Table B–7 describes pin usage for the 10BASE-T port. 10BASE-T Port Pin-outs Table B–7 10BASE-T Port Pin-outs Description Transmit Transmit, active low Receive...
Audio Port Audio Port Audio Port Figure B–8 shows the pin layout for the audio port. Diagram Figure B–8 Audio Port MLO-008612 Audio Port Table B–8 describes pin usage for the audio port. Pin-outs Table B–8 Audio Port Pin-outs Description Audio in Audio out Audio out return...
European Economic Community (EEC) Considerations Appendix Overview Introduction This appendix is for users in the EEC who must attach nonshielded cables to their DEC 3000 Model 500/500S AXP system. In This This appendix covers: Appendix • EEC Installation Instructions for Nonshielded Cables...
EEC Installation Instructions for Nonshielded Cables EEC Installation Instructions for Nonshielded Cables Compliance In order to comply with radio interference regulations in the With EEC European Economic Community (EEC), shielded data cables must be used. To meet this requirement, users of nonshielded Regulations cables must ground the following ports, which use MMJ connectors, by using a pigtail ground wire:...
Not all of the following documents are available in every country. Check with your Digital sales representative for availability. In This This appendix covers the following topics: Appendix • Associated Printed Documents • OpenVMS AXP Documentation • DEC OSF/1 AXP Documentation Associated Documents D–1...
Associated Printed Documents Associated Printed Documents Related Printed Table D–1 lists the associated DEC 3000 Model 500/500S AXP Books documents available in printed form. Table D–1 Associated Printed Documents TITLE ORDER NUMBER DEC 3000 Model 500/500S AXP Server Kit EK–FLAMI–DK DEC 3000 Model 500/500S AXP Workstation EK–FLMNG–DK...
Associated Printed Documents Drive Table D–2 lists the documentation for drives available with the Documents DEC 3000 Model 500/500S AXP. Table D–2 Drives TITLE ORDER NUMBER RRD42 Compact Disc Drive Owner’s Manual EK–RRD42–OM RX26 Owner’s Reference Card EK–RX26D–RC TZK10 Cartridge Tape Drive Owner’s Guide EK–TZK10–OG...
OpenVMS AXP Documentation OpenVMS AXP Documentation Available The following sections list some of the OpenVMS AXP operating Documentation system documentation. • General Documentation • DECconnect Documents General Table D–6 lists general OpenVMS AXP operating system associated documents. Documentation Table D–6 General OpenVMS AXP Operating System Documents TITLE ORDER NUMBER...
EK–DECSY–TG Networks: Planning and Installation Guide DECconnect System Planning and EK–DECSY–CG Configuration Guide DEC OSF/1 AXP Documentation Available The following sections list the DEC OSF/1 AXP operating system Documentation documentation kits and their contents: • User Documentation • Server Documentation...
DEC OSF/1 AXP Documentation User Table D–8 lists available subkits of the DEC OSF/1 AXP Documentation operating system user documentation. Table D–8 User Documentation, QA–MT4AB–GZ TITLE ORDER NUMBER Startup Documentation Subkit QA–MT4AC–GZ Guide to Installing DEC OSF/1 AA–PS2DA–TE Quick Reference (card) AV–PS3KA–TE...
DEC OSF/1 AXP Documentation Table D–9 lists the available documentation about servers. Server Documentation Table D–9 Server Documentation Kit, QA–MT4AL–GZ TITLE ORDER NUMBER Guide to Sharing Software on a Local Area AA–PS3LA–TE Network D–8 Associated Documents...
Special Information for PTT Network Users Appendix Overview Introduction The United Kingdom and other countries require that certain installation information be provided about the DEC 3000 Model 500/500S AXP system communications, which is hosted within the DEC 3000 Model 500/500S AXP system. In This...
Service Categories Service Categories Table E–1 describes the services specifications for the 54-21147 Overview module. Table E–1 BABT-Approved Service Specifications for the 54-21147 Module for UK Compliance Interface Type Public Service (CCITT recom- Telecommunications Category mendation) Service Requirements Data Rate Operators (Electrical) (Physical) Hull...
Digital has designed all permutations of the host configuration (including the DEC 3000 Model 500/500S AXP system) to operate within the limits of the host power rating, as shown in Table E–2.
Digital has ensured that when the 54-21147 module is installed within the DEC 3000 Model 500/500S AXP system, the creepage and clearance distances to the host are met.
Module Isolation Table E–3 Clearance and Creepage Distances Voltage Used or Generated by Other Creepage Clearance Parts of the Host or Expansion Card (Xmm) (Ymm (Vrms or Vdc) 2.4 (3.8) Up to 50 3.0 (4.8) Up to 125 5.0 (8.0) Up to 250 6.4 (10.0) Up to 300...
Safety Warnings for UK Installations Only If a port has the following label, direct or indirect interconnection CAUTION: Hazardous of that port, whether the port is marked or not, may produce hazardous conditions on the network: Conditions on the Network SAFETY WARNING - See Instructions for Use Before Making Any Connection to This Module Applicable...
Cable Approval Cable Approval The 54-21147 module is approved for direct connection Cable Connection to to a particular digital circuit. This approval includes an Digital Circuits interconnecting cable with mating connectors that conform to the British standard BS6623, parts 1 and 4. If the module is connected to the service with anything other than its own approved cables, those cables must benefit from relevant general approval NS/G/1235/100009 and/or conform to any other...
Cable Approval Table E–4 (Cont.) Connector Pin-Outs Described Description Description Clear to send Not used Data set ready Not used Ground Date terminal ready Carrier detect Not used Not used Ring indicator Not used Data signal rate selector Not used Not used Speed indicate Not used...
Equipment Between the Approved Module and a Digital Circuit (PTT) Equipment Between the Approved Module and a Digital Circuit (PTT) Equipment If any other equipment, including cables or wiring, is to be Requirements connected between the 54-21147 module and the point of connection to any particular digital circuit, that equipment must conform as follows: •...
Glossary 10BASE-T Ethernet network The IEEE standard 802.3-compliant Ethernet products used for local distribution of data. These networking products characteristically use a cable made by twisting together two insulated conductors with no common covering. (Commonly known as twisted-pair cable.) Compare with thickwire Ethernet network.
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asynchronous communication A type of communications in which data is transmitted at different time intervals. Compare with synchronous. AUI (Attachment Unit Interface) Ethernet network An IEEE standard 802.3-compliant Ethernet network made of standard Ethernet cable, as opposed to ThinWire Ethernet cable. Also called standard Ethernet.
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boot flag An indicator bit, set by the system manager, that contains information that is read and used by the bootstrap software during a system bootstrap procedure. Default boot flags should already be set when you receive your system. bootp An Internet protocol used for network booting.
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cache memory A small, high-speed area of memory placed between slower main memory and the processor. Cache memory increases memory transfer rates and processor speed. It contains copies of data recently used by the processor and fetches several bytes of data from memory in anticipation that the processor will access the next sequential series of bytes.
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client A piece of hardware or software that obtains a specific set of services from a server. client-server computing An approach to computing that enables personal computer and workstation users—the ‘‘clients’’—to work cooperatively with software programs stored on a mainframe or minicomputer—the ‘‘server.’’...
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complementary metal-oxide semiconductor (CMOS) A silicon device that requires very little power and can operate at very high speeds. component A basic part, or element, of your system that can be either internal or external. Compare with device. computer interconnect (CI) A high-speed, fault-tolerant, dual-path bus, which has a bandwidth of 70 megabits per second.
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console program The code that the CPU executes during console mode. console prompt The prompt ( >>> ) that appears on the screen when the system is in console mode. console terminal The video or hardcopy terminal used to start the system and direct activities between the computer operator and the console subsystem.
AXP architecture. DECnet network Digital networking software that runs on nodes in both local and wide area networks. DEC OSF/1 AXP operating system A general-purpose operating system based on the Open Software Foundation OSF/1 1.0 technology. DECwindows Motif An interface to the operating system that allows a workstation...
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device The general name for any hardware unit connected to the system and capable of receiving, storing, or transmitting data. Examples of devices are drives and units that you can install into or externally connect to the system unit or an expansion box.
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diskette A disk contained in a square jacket. Diskettes can be inserted and removed from diskette drives. diskette drive A disk drive that reads from or writes to a removable diskette, such as an RX26 diskette. diskless system A system that has no storage capacity of its own. distributed processing A processing configuration in which each processor has its own autonomous operating environment.
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error correction code (ECC) Code that carries out automatic error correction by performing an exclusive OR operation on the transferred data and applying a correction mask. error message number A number that appears on the error line representing a particular system or component problem. Ethernet A local area network (LAN) or wide area network (WAN) that connects (by coaxial cable) multiple computers that are running...
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FDDI See Fiber Distributed Data Interface FEPROM (flash-erasable programmable read-only memory) A memory device from which data can be erased in large amounts at a time. Contrast with EEPROM. Fiber Distributed Data Interface (FDDI) An ANSI-standard high-speed network technology that uses fiber optics as the transmission medium.
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floating point A number that may be positive or negative but that has a whole (integer) portion and a fractional (decimal) portion; an arithmetic operation in which the decimal point is not fixed, but placed automatically in a correct position in a computer word. frame buffer An area of memory that contains a pixel-level description of a displayed image.
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hardware The physical equipment—mechanical and electrical—that makes up a system. Compare with software. hexadecimal A numbering system using the base 16 that is a shorthand method for representing binary numbers. Using this method, each four bits is converted into a single hexadecimal digit. For example, 1001 in binary is equal to 9 in hexadecimal.
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interface An electronic circuit board that links an external device to a computer. Also, a device or piece of software that allows a user to communicate with the system or allows the components of the system to communicate with each other. internal cache See memory.
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local area VMScluster system A type of configuration in which cluster communication is carried out over the Ethernet by software that emulates certain computer interconnect (CI) port functions. local console mode A mode in which you interact directly with the console subsystem without requiring the password security feature.
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loopback tests Diagnostic tests used to isolate a failure by testing segments of a particular control or data path. magnetic tape A tape, made of plastic and coated with magnetic oxide, that is used to store data. Also called magtape. Maintenance Operations Protocol (MOP) The transport protocol for network bootstraps and other network operations.
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miss Indicates that a copy of a desired memory location is not in a cache. mnemonic The abbreviation used by the system to identify a device or controller in the system. Also referred to as the device name. modem A device that converts computer signals to signals that can be sent over a telephone line.
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multiplex To transmit several messages or signals simultaneously on the same circuit or channel. nanosecond A unit of measure equal to one billionth of one second used to measure the speed of memory and logic chips. network Two or more computers linked by communication lines to share information and resources.
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online documentation Documents that can be read directly on your monitor screen. Online documentation is stored on a compact disc and includes all text and illustrations found in the printed manuals. Fast access time and cross-referencing are two advantages of online documentation.
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PALcode Privileged Architecture Library code, written to support Alpha AXP processors. PALcode implements architecturally defined behavior. parameter A variable given a specific value that is passed to a program before execution. The system console code uses many such parameters. parity A method for checking the accuracy of data by calculating the sum of the number of ones in a piece of binary data.
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PHIGS (Programmer’s Hierarchical Interactive Graphics System) application An application that uses the PHIGS graphics system and language to create two-dimensional (2D) and three-dimensional (3D) images on the screen. pipeline a CPU design technique whereby multiple instructions are simultaneously overlapped in execution. pointing device A terminal input device that allows you to make a selection from a menu or to draw graphics.
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process A program currently using memory and running on the system. processor module A module that contains the CPU chip. program The sequence of instructions the system uses to perform a task. See also software. program mode The state in which the computer is controlled by the operating system.
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read-only memory (ROM) Memory that cannot be modified. The system can use (read) the data contained in ROM but cannot change it. Reduced Instruction Set Computer (RISC) A computer with an instruction set that is reduced in complexity, but not necessarily in the number of instructions. RISC architectures typically require more instructions than Complex Instruction Set Computer (CISC) architectures to perform given operations, because an individual RISC instruction performs less...
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satellite A node that is booted remotely from the system disk on the boot node. Also, a computer system that obtains a specific set of services from a server system. SCSI See Small Computer System Interface. SCSI bus A communications pathway between the Small Computer System Interface (SCSI) and other internal devices.
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serial port A port dedicated to hookups with serial line devices such as terminals or printers. Serial devices transmit data one word after another (serially) along a single pair of lines from a sending device to a receiving device. server Hardware or software that provides a specific set of services to a satellite or client.
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startup procedure The sequence of events that occur when you supply power by turning on the system or its components. storage device A device, such as a diskette or tape, capable of recording information. storage expansion box See expansion box. strain relief strap See universal strain relief strap.
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system configuration The combined layout of hardware and software that makes up a usable computer system. system disk The disk that stores the operating system and that starts the system and allows it to run properly. system unit The part of the system that contains the drives, memory, power supply, and the computer itself.
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thickwire Ethernet network See AUI. thickwire An IEEE standard 802.3-compliant Ethernet network made of standard Ethernet cable. Also called standard Ethernet. Contrast with ThinWire. ThinWire Ethernet network A Digital trademark used to describe its 10BASE2 Ethernet products. See also 10BASE2. Compare with thickwire Ethernet network.
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two-dimensional graphics Images that are displayed on the screen in 2D. 2D graphics require the use of the HX 8-plane smart frame buffer TURBOchannel graphics option. universal strain relief strap A plastic strap used when connecting the monitor video cable to the back of the monitor.
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An area on your monitor screen in which you can start, run, and view a separate process. Windowing capability is supported by both OpenVMS AXP and DEC OSF/1 AXP workstation software. work group Several workstations, connected together on a network, that perform similar tasks and share information or databases.
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Index < , 9–5 10BASE-T port pinouts, B–11 boot command, 9–10 Boot device Alternate console, 12–3 naming convention, 9–9, 10–7 Alternate console switch Boot flags correct setting for alternate console device, default, 9–8 4–9 overriding, 9–9 correct setting for monitor, 3–16 bootdef_dev variable, 10–8 location on system unit, 4–9...
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, 7–8, 9–12 DEC OSF/1 AXP documentation help set , 7–8, 9–12 server, D–7 help show , 7–8, 9–12 DEC OSF/1 AXP operating system, 1–7 overview, 9–6 booting, 9–10 printenv , 7–8 general user documentation, D–7 , 7–8 login, 6–12 set password , 9–14...
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Documentation (cont’d) Field replaceable unit DEC OSF/1 AXP server, D–7 described, 13–19 DEC OSF/1 AXP startup, D–7 DEC OSF/1 AXP system and network See Factory-installed software management, D–7 Front access door DECconnect system, D–6 removing, 8–6 drives, D–3 online, D–1 See Field replaceable unit printed, D–2...
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Installation (cont’d) overview, server, 4–3 overview, workstation, 3–4 parts required, 2–9 Memory required components, 2–12 total megabytes, 1–5 tools needed, 3–2 Monitor International requirements, C–1, E–1 connecting video cable, 3–10 ISDN, 1–5, 1–11 display problems, 13–8, 13–21, 13–23 B channels, 1–11 Monitor video cable capabilities, 1–11 connecting, 3–12...
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Operating systems, 1–6 PTT network user Options special information, E–1 adding, 1–14 PTT requirements, E–1 external, 1–14 how to order, 1–14 installing, 1–14 Rackmount system components internal, 1–13 system unit (front), 2–20 list of, 1–13 system unit (rear), 2–18 TURBOchannel, 1–14 Rackmounts Options supported how to order, 1–15...
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Site preparation System features ergonomics, 2–4 audio, 1–12 system requirements, 2–3 available options, 1–13 Software dimensions, 2–2 DEC GKS, 1–9 enclosures, 1–15 DEC Open3D, 1–9 for server, 1–2 DEC PHIGS, 1–9 for workstation, 1–2 DECsound application, 1–13 graphics capabilities, 1–8 DECwindows Motif, 1–13...
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