Black Box KV9628A User Manual
Black Box KV9628A User Manual

Black Box KV9628A User Manual

Servswitch dt dual-head dvi usb, 8-port

Advertisement

Quick Links

ServSwitch
This eight-port KVM switch provides the
ultimate in multimedia and USB switching.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
Support
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
Information
PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com
DT Dual-Head DVI USB, 8-Port

BLACK BOX

KV9628A
®

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the KV9628A and is the answer not in the manual?

Questions and answers

Summary of Contents for Black Box KV9628A

  • Page 1: Black Box

    Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax Support 724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, Information PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 FCC and IC RFI Statements FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference...
  • Page 3 NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6.
  • Page 4 NOM Statement 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18.
  • Page 5 Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Macintosh and Mac are registered trademarks of Apple, Inc. Windows is a registered trademark of Microsoft Corporation.
  • Page 6: Table Of Contents

    Operation ..................15 Push Buttons ...................15 4.1.1 Scan Time ................15 4.1.2 Autoscan ................15 LED Indicators .................15 OSD (On-Screen Display) ..............15 Hotkey Commands .................21 Appendix. Troubleshooting ................24 Problems/Causes/Solutions .............24 Contacting Black Box ..............28 Shipping and Packaging ..............28 Page 6 724-746-5500 | blackbox.com...
  • Page 7: Specifications

    Chapter 1: Specifications 1. Specifications Automatic Scan Interval — 3, 8, 15, and 30 seconds Hotkey Control — Yes Hot Plug and Play — Yes On-Screen Display — Yes Operating Systems Supported — Windows and Mac ® ® Programmable Scan Pattern — Yes Video Bandwidth —...
  • Page 8: Overview

    Chapter 2: Overview 2. Overview 2.1 Introduction The ServSwitch DT Dual-Head DVI USB, 8-Port enables users to access and control up to eight DVI dual-display computers from a high-definition console. It uses two DVI and/or one VGA monitor(s), two USB 2.0 peripherals, a USB keyboard, a USB mouse, and bidirectional audio.
  • Page 9: What's Included

    Chapter 2: Overview • Operating system is independent and transparent to all applications. • Plug-and-play system configuration. • Keyboard and mouse can be hot-plugged at any time. • DDC2B compatible. • Supports Windows and Mac host systems • Compatible with XGA, SXGA, UXGA, WSXGA…Full HD, WUXGA systems. 2.3 What’s Included •...
  • Page 10: Hardware Description

    Chapter 2: Overview 2.5 Hardware Description Figures 2-1 and 2-2 illustrate the front and back panels of the KV9628A. Table 2-1 describes its components. Figure 2-1. KV9628A front panel. Figure 2-2. KV9628A back panel. Page 10 724-746-5500 | blackbox.com...
  • Page 11 Chapter 2: Overview Table 2-1. KV9628A front and back panel components. Number Component Description LEDs light when the connected computer is CPU Status LEDs powered on. Port selection buttons Press buttons 1–8 individually to select a computer. CPU Select LED LEDs light when the connected computer is selected.
  • Page 12: Installation

    Chapter 3: Installation 3. Installation Before installation, power off all devices that will be connected to this system. • Make sure that all devices you will connect are properly grounded. • Place cables away from fluorescent lights, air conditioners, and machines that are likely to generate electrical noise.
  • Page 13: Computer Connection

    Chapter 3: Installation Clone DVI 1 Printer DVI 2 Figure 3-1. Connecting the console. NOTE: The HD15 (VGA) port on the console side of the KVM switch provides an extra clone video signal of DVI1. 3.2.2 Computer Connection 1. Use a male-to-male video cable(s) to connect both video ports on the computer and the unit’s PC side.
  • Page 14 Chapter 3: Installation PC 1 PC 8 Figure 3-2. Connecting the computer. Page 14 724-746-5500 | blackbox.com...
  • Page 15: Operation

    Chapter 4: Operation 4. Operation Figure 4-1 shows the push buttons and LED indicators on the switch’s front panel. Figure 4-1. Front panel. 4.1 Push Buttons Use the push buttons on the front panel to select computers, and set scan time and scan mode.
  • Page 16 Chapter 4: Operation Clone VGA with DVI with Figure 4-3. OSD location. To bring up the hotkey menu if it is enabled: Press Left-Ctrl + Left-Ctrl within two seconds. Press Left-Ctrl + Left-Ctrl + Left-Ctrl within two seconds to display a KVM Menu screen showing a list of the computers with corresponding port numbers, names, and statuses.
  • Page 17 Chapter 4: Operation An eyemark to the right of a name indicates that computer is selected and moni- tored in Scan mode. In the OSD, you can switch this mark on or off by pressing the F2 key. Press the Esc key to exit OSD and return to the selected computer; the computer name is also shown on this screen.
  • Page 18 Chapter 4: Operation Figure 4-4. KVM menu. Auto Scan: In this mode, the KVM switch automatically switches from one powered-on computer to the next sequentially in a fixed interval. During auto scan mode, the OSD displays the name of the selected computer. When Auto Scan detects any keyboard or mouse activity, it suspends the scanning until activity stops.
  • Page 19 Chapter 4: Operation Hotkey Menu: When you press the Left-Ctrl key twice within two seconds, the hotkey menu appears displaying a list of hotkey commands if the option is on. You can turn off the hotkey menu if you prefer not to see it when the Left-Ctrl key is pressed twice.
  • Page 20 Chapter 4: Operation Copy VGA Copy DVI DVI 1 DVI 2 Figure 4-5. Copy VGA and DVI. If no new EDID information is available from a display, a default profile in the KVM switch is automatically provided instead. The system can get EDID details from the monitor by using the following methods: •...
  • Page 21: Hotkey Commands

    Chapter 4: Operation 4.4 Hotkey Commands A hotkey command is a short keyboard sequence for selecting a computer, activating computer scan, etc. A hotkey sequence starts with two Left-Ctrl keystrokes (successively in 0.2 seconds) followed by one or two more keystrokes. A built-in buzzer generates a high-pitch beep for correct hotkey command;...
  • Page 22 Chapter 4: Operation To select a computer by hotkey command, you must know its port number, which is determined by the KVM switch connection. Example: Selects the computer at Port 1. Press Left-Ctrl + Press Left-Ctrl + Press 1 Example: Selects the computer at Port 2. Press Left-Ctrl + Press Left-Ctrl + Press 2 To start Auto Scan, automatically scan powered-on computers one by one at a fixed interval:...
  • Page 23 Chapter 4: Operation Audio Lock: There are two options for Audio Lock: ON and OFF. When set to ON, audio selection follows computer selection. When set to OFF, audio selection stops following computer selection. You might use this if you want to listen to a particular computer's audio signal while operating other computers.
  • Page 24: Appendix. Troubleshooting

    Appendix: Troubleshooting Appendix. Troubleshooting Make sure that all cables are well-seated. Check that the keyboard/mouse cables are not swapped. Label and bundle the cables for each computer to avoid confusion when connected to the KVM switch. A.1 Problems/Causes/Solutions Symptom: Mouse does not work. Causes: •...
  • Page 25 Appendix: Troubleshooting • The device should be self-powered. Add a power adapter to the device. • If the device does not have a power jack, add a power adapter with 9–12 VDC and less than 1-A current rating to the unit. •...
  • Page 26 Appendix: Troubleshooting Symptom: Letters on the TFT LCD display are blue or have shadows. Cause: Improper resolution settings. Solution: Under Control Panel, set the computers’ video output to match the highest resolution of the LCD monitor with “Large Font” for the best performance.
  • Page 27 Appendix: Troubleshooting Symptom: The OSD menu is not in the proper position. Cause: The OSD menu has fixed resolution and its size varies as computer video resolution changes. Solution: Use F4: More\Position to select upper-left (UL) or upper-right (UR). The OSD menu may appear near the middle of the screen when lower-left (LL) or lower-right (LR) is selected.
  • Page 28: Contacting Black Box

    • Package it carefully. We recommend that you use the original container. • If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number.
  • Page 29 NOTES Page 29 724-746-5500 | blackbox.com...
  • Page 30 NOTES Page 30 724-746-5500 | blackbox.com...
  • Page 31 NOTES Page 31 724-746-5500 | blackbox.com...
  • Page 32 724-746-5500 or blackbox.com. About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.

Table of Contents