Black Box ServSwitch KV9804A Instruction Manual

Black Box ServSwitch KV9804A Instruction Manual

Wizard dp usb

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®
NETWORK SERVICES
ServSwitch™ Wizard DP USB
Share a high resolution DisplayPort video display,
stereo audio, USB keyboard, mouse and two other
USB devices between up to four systems.
You can switch peripherals in unison or mix them separately between the
systems to suit your immediate needs.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Information
Web site: www.blackbox.com • E-mail: info@ blackbox.com
Download from Www.Somanuals.com. All Manuals Search And Download.
®
COMPUTER
KVM SPK USB1 USB2
MODE
KV9804A
S e r v S w i tc h
W i za rd D P U S B
B L A C K
B O X
D E S K T O P
K V M
S W I T C H

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Summary of Contents for Black Box ServSwitch KV9804A

  • Page 1 Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Support Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Information Web site: www.blackbox.com • E-mail: info@ blackbox.com Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 2 ServSwitch™ Wizard DP USB Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. Linux is registered trademark of Linus Torvalds.
  • Page 3 FCC and IC RFI Statements Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.
  • Page 4 ServSwitch™ Wizard DP USB Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
  • Page 5: Table Of Contents

    Table of Contents Contents 1. Specifications ....................................6 1.1 What‘s Included ................................6 1.2 Additional Items You May Need ............................6 2. Overview ....................................7 2.1 Wizard DP USB features ..............................8 3. Installation ....................................9 3.1 Mounting the modules – desk or rack..........................9 3.1.1 Rack mount ................................
  • Page 6: Specifications

    100–240 VAC, 50/60 Hz Output: 5VDC, 12.5W 1.1 What‘s Included Your package should include the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or info@blackbox.com. • ServSwitch™ Wizard DP USB unit (KV9804A) • Power adapter and power cord •...
  • Page 7: Overview

    Chapter 2: Overview 2. Overview Thank you for choosing the ServSwitch™ Wizard DP USB (KV9804A) which offers high quality video switching (DisplayPort 1.1 compliant) together with individual sharing of peripherals between up to four computers. The KVM, speakers and two separate USB devices attached to the Wizard DP USB unit can either be switched in unison, as nor- mal, or you can mix your peripherals between any of the systems to suit your current tasks.
  • Page 8: Wizard Dp Usb Features

    This 10p10c port can separately support the following functions: tors. • Remote control - allows the optional Black Box four button remote control unit to be used to switch channels (see Optional remote control for details). • Upgrades - used to update the internal firmware when necessary by con- necting to a computer.
  • Page 9: Installation

    Chapter 3: Installation 3. Installation 3.1 Mounting the modules – desk or rack The Wizard DP USB unit can be situated on a desk or alternatively, for larger installations, mounted within an optional rack mount chassis. Note: Both the Wizard DP USB unit and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them in locations where air cannot circulate to cool the equipment.
  • Page 10: Connections

    ServSwitch™ Wizard DP USB 3.2 Connections Connections do not need to be carried out in the order given within this guide, however, where possible connect the power in as a final step. 3.2.1 User console The ports that make up the user console are where you attach the peripherals that will be shared between the computer systems. Ensure that power is disconnected from the Wizard DP USB unit.
  • Page 11 Chapter 3: Installation 4 Video monitor: Attach the DisplayPort lead from the video monitor to the connector within the user console area. 2 . 5 T I O Figure 3-4. Connecting the video monitor to the DisplayPort socket 5 Audio: Where required, connect the lead from your speakers to the audio socket. 2 .
  • Page 12: Computer Connections

    ServSwitch™ Wizard DP USB 3.2.2 Computer connections Each computer system is connected to the Wizard DP USB using up to three cables. 3.2.2.1 Connecting a computer system 1 Ensure that power is disconnected from the Wizard DP USB unit and the system to be connected. 2 Use a USB cable (type-A to type-B) to link a USB port on the computer system to the USB port of the required channel on the rear of the unit.
  • Page 13: Power Connection

    Chapter 3: Installation 3.2.3 Power connection The Wizard DP USB unit is supplied with a 12.5W power adapter. There is no on/off switch on the unit, so operation begins as soon as a power adapter is connected. 3.2.3.1 Connecting the power adapter 1 Attach the output lead from the power adapter to the socket on the rear panel of the unit.
  • Page 14: Optional Remote Control

    ServSwitch™ Wizard DP USB 3.2.4 Optional remote control The optional remote control unit can be used to provide direct push button access to any channel from your desktop. The remote control is supplied with a 3 metre cable that is used to link with the port on the rear panel of the unit.
  • Page 15: Synchronizing Multiple Units

    Chapter 3: Installation 3.3 Synchronizing multiple units Two Wizard DP USB units can be connected together so that they operate in a synchronized manner. Whenever an Wizard DP USB channel is switched, it sends an RS232 command out on its serial interface (marked on the OPTIONS rear panel).
  • Page 16: Channel Switching By External Control

    ServSwitch™ Wizard DP USB 3.4 Channel switching by external control The OPTIONS port featured on every Wizard DP USB allows external control of the current channel either by the optional RC4 controller, commands sent via RS-232 serial input or by switching one of the four channel select input lines. For more details about the necessary RS-232 serial cable, see A.1 Cable pin-outs.
  • Page 17: Control By Rs-232 Serial

    Chapter 3: Installation 3.4.2 Control by RS-232 serial Where the external control is via RS-232 signal, ensure that the configuration menu option is set to to enable RS-232 control. 3.4.2.1 Serial port parameter settings Ensure that the chosen serial port is configured to the following: •...
  • Page 18: Configuration

    ServSwitch™ Wizard DP USB 4. Configuration 4.1 Using the configuration menu Enter the OPTIONS port Baud rate menu The configuration mode allows you to determine numerous aspects 1200 38400 (default) 2400 57600 of the Wizard DP USB unit capabilities. 9600 115200 19200 Enter the Functions menu...
  • Page 19: General Configuration

    Chapter 4: Configuration 4.2 General configuration 4.2.1 Changing hotkeys Wizard DP USB units use as their standard hotkeys. These can be changed if they clash with other software or hard- ware within the installation. 4.2.1.1 To change the hotkeys 1 Enter the Configuration menu. to enter the Hotkey menu and then press either: 2 Press to choose Ctrl + Alt...
  • Page 20: Options Port Channel Control Behavior

    ServSwitch™ Wizard DP USB 4.2.4 OPTIONS port channel control behavior You can determine how the OPTIONS port responds to channel control inputs. 4.2.4.1 To define the OPTIONS port behavior 1 Enter the Configuration menu. to enter the Options port menu and then press either: 2 Press to allow channel switching commands to be received via RS-232 serial signal through the OPTIONS port.
  • Page 21: Miscellaneous Functions

    Chapter 4: Configuration 4.2.6 Miscellaneous functions 4.2.6.1 To reset configuration to factory defaults 1 Enter the Configuration menu. 2 Press to enter the Functions menu 3 Press and then . The display will show momentarily. 4 Press and then to exit the menu and save changes. 4.2.6.2 To show the current firmware version 1 Enter the Configuration menu.
  • Page 22: Performing Upgrades

    • Optional upgrade cable (see A.1 Cable pin-outs for pin-out specifications). • A Windows-based upgrade computer with an RS232 serial port. • The latest version of the KVM Firmware Uploader and firmware files for the Wizard DP USB unit - please contact Black Box technical support.
  • Page 23 Chapter 4: Configuration 5 - Run the KVM Firmware Uploader utility From that folder, select the KVMUploader icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed: 6 - Query the Wizard DP USB unit Click the Query Unit button to confirm that communication is possible with the Wizard DP USB unit and to establish its firm- ware details.
  • Page 24: Issues To Consider When Performing Flash Upgrades

    IMPORTANT: Check that the ‘Intended Target Units’ field matches the ‘Unit Connected’ field. If these fields do not match then you may have an incorrect upgrade file, check with Black Box technical support before proceeding. Check also that the ‘New firmware version’...
  • Page 25: Operation

    Chapter 5: Operation 5. Operation 5.1 Selecting a computer There are four main ways to switch the common peripherals to specific computer channels: • Using the front panel controls (below) • Using hotkeys • Using mouse button presses • Using external switching control (remote control, RS-232 or input lines) 5.1.1 To select a computer using the front panel The front panel allows you to determine how the various peripherals are switched to one or more computer channels.
  • Page 26: Selecting A Computer Using Hotkeys

    ServSwitch™ Wizard DP USB 5.1.2 Selecting a computer using hotkeys Using hotkey combinations, you can quickly switch the keyboard, video monitor(s), mouse and speakers and USB peripherals to any computer channel. 5.1.2.1 What are hotkeys? keys when pressed in combination are called ‘hotkeys’ and they signal to the Wizard DP USB unit that you wish to control it, rather than the computer.
  • Page 27 Chapter 5: Operation 5.1.2.3 Additional hotkey press combinations In addition to the standard hotkey press combinations (shown left), you can also add additional keypresses in order to determine which peripherals are switched: 1 Simultaneously press and hold 2 Press and release a command key: to switch all peripherals to switch only the keyboard, video and mouse to switch only the speakers...
  • Page 28: Selecting A Computer Using The Mouse Buttons

    ServSwitch™ Wizard DP USB 5.1.3 Selecting a computer using the mouse buttons Using the mouse buttons, you can quickly switch the keyboard, mouse, video monitor(s), speakers and/or USB peripherals to any computer channel. Note: These procedures work only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’ option has been enabled.
  • Page 29: Locking Access To The Computers

    Chapter 5: Operation 5.1.4 Locking access to the computers When privacy is required, you can lock access to the connected computers via the unit. 5.1.4.1 To lock the unit 1 Simultaneously press and hold (or other hotkeys, if altered). 2 While still holding , press The display will show (providing a valid password has been previously set).
  • Page 30: Autoscanning

    ServSwitch™ Wizard DP USB 5.2 Autoscanning When enabled, the autoscan mode switches between the connected computers in sequence. This is useful to allow you to sample activity among the connected computers. Two scanning modes are available: • Cycle all ports – This mode visits, in turn, to each connected computer. This mode should be used with care due to the reasons given in the warning below.
  • Page 31: To Select An Autoscan Period

    Chapter 5: Operation 5.2.2 To select an autoscan period 1 Enter the Configuration menu. 2 Press and then press either: to choose Autoscan disabled, to choose 2 seconds, to choose 5 seconds, to choose 7 seconds, to choose 15 seconds, to choose 30 seconds, to choose 1 minute, or to choose 5 minutes.
  • Page 32: Cable Pin-Outs

    ServSwitch™ Wizard DP USB A.1 Cable pin-outs The OPTIONS port uses a 10p10c socket which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs are listed in this section for both types of connector.
  • Page 33: Safety Information

    Appendices A.2 Safety Information • For use in dry, oil free indoor environments only. • Do not use to link between buildings. • Not suitable for use in hazardous or explosive environments or next to highly flammable materials. • Ensure that all twisted pair interconnect cables are installed in compliance with all applicable wiring regulations. •...
  • Page 34 ServSwitch™ Wizard DP USB 724-746-5500 | blackbox.com Page 34 Download from Www.Somanuals.com. All Manuals Search And Download.
  • Page 35 About Black Box Black Box Network Services is your source for an extensive range of networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 30 seconds or less.
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