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HP ProLiant DL580 User Manual

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Download this manual See also: Maintenance and Service Manual, User Manual
HP ProLiant DL580 Gen9 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 799243-001
May 2015
Edition: 1

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Summary of Contents for HP ProLiant DL580

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 Systems Insight Display ..........................9 Rear panel components ..........................10 Power supply LED ............................ 11 I/O board components ..........................12 System maintenance switch ......................13 NMI jumper ..........................
  • Page 4 Software and configuration utilities ....................91 Server mode ............................91 Product QuickSpecs ..........................91 HP iLO ..............................91 Active Health System........................92 HP RESTful API support for HP iLO ....................93 Integrated Management Log ......................93 HP Insight Remote Support ......................94 Contents 4...
  • Page 5 Mechanical specifications ........................112 Power supply specifications ........................112 HP 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ........ 113 HP 1500W Common Slot -48VDC Hot-plug Power Supply ..............113 HP 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) ........ 114...
  • Page 6 Support and other resources ...................... 115 Before you contact HP ..........................115 HP contact information ........................... 115 Customer Self Repair ..........................115 Acronyms and abbreviations ...................... 123 Documentation feedback ......................126 Index ............................127 Contents 6...

  • Page 7: Component Identification

    Component identification Front panel components Item Description Drive bays 6-10* Systems Insight Display Fans 1-4 Drive bays 1-5 Discovery services connectors Video connector USB connectors (2) * Drives installed in these bays require the optional drive backplane and cables. Component identification 7...

  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Power on/Standby button and Solid green = System on system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present Health LED Solid green = Normal Flashing amber = System degraded...

  • Page 9: Systems Insight Display

    Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. Item Description Power cap Green = System on or requesting power on Flashing amber = Power on denied Off = Standby Overtemperature Off = Normal Amber = Failed or missing component AMP status Off = No protection Green = Protection enabled...

  • Page 10: Rear Panel Components

    Rear panel components Item Description Expansion board slot 1 Expansion board slot 2 Expansion board slot 3 Expansion board slot 4 Expansion board slot 5 Expansion board slot 6 Expansion board slot 7 Expansion board slot 8 Expansion board slot 9 FlexibleLOM slot SPI board Power supply 1...

  • Page 11: Power Supply Led

    Power supply LED Fail LED-amber Power LED-green Front external health Status (Located on the SID) (Located on the power supply) Located on the front panel No AC power to power supply units Green AC present/Standby outputs Power supply DC outputs on and OK Amber (flashing) –...

  • Page 12: I/O Board Components

    I/O board components Item Description NMI jumper Slot 1 PCIe3 x16 (16, 8, 4, 2, 1 electrical) Slot 2 PCIe3 x16 (16, 8, 4, 2, 1 electrical) System maintenance switch Slot 3 PCIe3 x16 (16, 8, 4, 2, 1 electrical) Slot 4 PCIe3 x16 (8, 4, 2, 1 electrical) Slot 5 PCIe3 x16 (8, 4, 2, 1 electrical) Slot 6 PCIe3 x16 (16, 8, 4, 2, 1 electrical)

  • Page 13: System Maintenance Switch

    UEFI System Utilities supersedes this switch. IMPORTANT: To avoid a mismatch between boot modes, HP recommends setting system maintenance switch 7 to the same BIOS boot mode the server is deployed in. Otherwise, the storage controller may not recognize the OS installed on the storage media.

  • Page 14: Spi Board Components

    SPI board components Item Description Top SAS backplane connector SAS cache module connector Systems Insight Display Power/UID connector Internal USB connector TPM connector Front video/USB connector Battery Internal USB connector Serial connector Video connector USB connectors (4) iLO connector FlexibleLOM port 1* FlexibleLOM port 2* FlexibleLOM port 3* FlexibleLOM port 4*...

  • Page 15: Power Daughter Board Components

    Power daughter board components Item Description Upper SAS backplane power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector I/O board auxiliary power connector Power backplane data connector Power backplane data connector I/O board power connector...

  • Page 16: Dimm Slot Locations

    DIMM slot locations Each memory cartridge contains 12 DIMM slots. Install DIMMs in pairs in alphabetical order. For installation guidelines, see "Memory options (on page 51)." Component identification 16...

  • Page 17: Processors And Memory Cartridges

    Processors and memory cartridges The processor memory drawer contains 4 processor sockets and 8 memory cartridges. For DIMM numbering, see "DIMM slot locations (on page 16)." For installation guidelines, see "Memory options (on page 51)." Component identification 17...

  • Page 18: Dimm Fault Leds

    DIMM fault LEDs Item Description Status Power fault LED (board B) Off = The DIMMs are operating normally. Solid amber = One or more DIMMs in the cartridge is experiencing a power fault condition. General board fault LED Off = The DIMMs are (board B) operating normally.

  • Page 19: Dimm Fault Identification Button

    DIMM fault identification button When the DIMM fault LEDs (on page 18) indicate that a DIMM is experiencing an error, press the DIMM fault identification button to illuminate the LED below the affected DIMM ("Memory error LEDs" on page 20). Item Description Board B DIMM fault identification button...

  • Page 20: Memory Error Leds

    Memory error LEDs When the DIMM fault LEDs (on page 18) indicate that a DIMM is experiencing an error, the memory error LED below the affected DIMM illuminates red when the DIMM fault identification button (on page 19) is pressed. Drive bay numbering Drives installed in bays 6-10 require the optional SAS backplane.

  • Page 21: Hot-Plug Drive Led Definitions

    Hot-plug drive LED definitions Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 22: Fbwc Capacitor Slots

    FBWC capacitor slots Item Description Slots 2-4—Connect to optional SAS controllers Slot 1—Connects to the SPI board FBWC module LEDs The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green...

  • Page 23: Fans

    1 - Amber 2 - Green 3 - Green Interpretation Flashing once The cache module is idle, and the capacitor pack is per second charging. The cache module is idle, and the capacitor pack is charged. The cache module is idle, the capacitor pack is charged, and the cache contains data that has not yet been written to the drives.
  • Page 24 • If one rotor fails, the system runs with the fans in a degraded condition. • If a second rotor fails, either in the same fan module or a different one, the system performs an OS type shutdown if the health OS agents are loaded. The chance of two rotors in the same module failing is low.

  • Page 25: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
  • Page 26 To remove the server from the rack: Pull down the quick-release levers on each side of the server to release the server from the rack. If necessary, loosen the rack screws. Extend the server on the rack rails until the server rail-release latches engage. Remove the server from the rack.

  • Page 27: Extend The Server From The Rack

    Front loading telescoping rails Slide the server into the rack by pressing the server rail-release latches. Extend the server from the rack WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack.

  • Page 28: Remove The Access Panel

    To extend the server from the rack: Pull down the quick-release levers on each side of the server to release the server from the rack. If necessary, loosen the rack screws. Extend the server on the rack rails until the server rail-release latches engage. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches.

  • Page 29: Install The Access Panel

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To remove the component: Power down the server (on page 25). Extend the server from the rack (on page 27).
  • Page 30 Disconnect each power cord from the power source. Disconnect each power cord from the server. Extend the server from the rack (on page 27). Remove the access panel (on page 28). Remove the processor memory drawer shipping screws, if installed. Retain the screws for future use ("Processor memory drawer shipping screw locations"...

  • Page 31: Install The Spi Board

    Install the SPI board CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge. To install the component: Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.
  • Page 32 Connect the cables to the SPI board. Install the SPI board and tighten the thumbscrews. Install the processor memory drawer (on page 34). Install the access panel (on page 29). Install the server into the rack ("Installing the server into the rack"...

  • Page 33: Processor Memory Drawer Shipping Screw Locations

    Processor memory drawer shipping screw locations Two orange shipping screws secure the processor memory drawer in place during shipping. You must remove the screws to access the processor memory drawer. Retain the screws for future use. Remove the processor memory drawer WARNING: The processor memory drawer weighs more than 11.3 kg (25.0 lb).

  • Page 34: Install The Processor Memory Drawer

    Firmly holding the processor memory drawer, press the release buttons and then remove the drawer from the server. Install the processor memory drawer CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge.

  • Page 35: Remove The Processor Memory Drawer Cover

    Install the processor memory drawer. Install the access panel (on page 29). Install the server into the rack ("Installing the server into the rack" on page 41). Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 25).

  • Page 36: Access The Systems Insight Display

    CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge. To install the component: Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 27).
  • Page 37 After the display fully ejects, rotate the display to the left to view the LEDs. Operations 37...

  • Page 38: Setup

    For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/carepack). Rack planning resources The rack resource kit ships with all HP Intelligent Series racks. For more information on the content of each resource, see the rack resource kit documentation. Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section.

  • Page 39: Space And Airflow Requirements

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 40: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 41: Identifying The Contents Of The Server Shipping Carton

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. •...
  • Page 42 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Connect the power cord to the rear of the server. Install the power cord anchors. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack.

  • Page 43: Installing The Operating System

    To operate properly, the server must have a supported operating system. For the latest information on operating system support, see the HP website (http://www.hp.com/go/supportos). To install an operating system on the server, use one of the following methods:...

  • Page 44: Powering On And Selecting A Boot Option

    Remote deployment installation—To remotely deploy an operating system, use HP Insight Control server provisioning for an automated solution. For additional system software and firmware updates, download the HP Service Pack for ProLiant from the HP website (http://www.hp.com/go/spp/download). Software and firmware must be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 45: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 46: Installing The Processor

    Update the system BIOS prior to installing processor generation upgrades. To install the component: Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server (on page 25).
  • Page 47 WARNING: The processor memory drawer weighs more than 11.3 kg (25.0 lb). Use extra caution when removing and replacing the processor memory drawer. Firmly holding the processor memory drawer, press the release buttons and then remove the drawer from the server. Remove the processor memory drawer cover.
  • Page 48 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Hardware options installation 48...
  • Page 49 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 50 Remove the thermal interface protective cover from the heatsink. CAUTION: To prevent the heatsink from tilting to one side during installation and removal procedures, alternate loosening and tightening the two spring-loaded screws. To prevent the screws from breaking off, do not over-tighten the screws. A maximum torque of 0.45 N m (4 in-Ib) is set for the system.

  • Page 51: Memory Options

    (RBSU)/System Options/Advanced Memory Protection. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information on the HP UEFI System Utilities, see the HP UEFI System Utilities User Guide on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 52: Dimm Identification

    DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com/go/qs). DIMM ranks To understand and configure memory protection modes properly, an understanding of DIMM rank is helpful.

  • Page 53: Dimm Population Guidelines For Memory Modes

    Quad- and dual-rank LRDIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, a quad-rank DIMM would be 32 GB, and an octal-rank LRDIMM would be 64GB. LRDIMMs are labeled as quad- and octal-rank DIMMs.
  • Page 54 ("DIMM population guidelines for Memory Modes" on page 53). • DIMMs may be installed individually. HP recommends installing DIMMs in pairs. Lockstep population guidelines For Lockstep memory mode configuration, observe the following guidelines: • All memory cartridges must be populated identically across all processors.

  • Page 55: Installing A Dimm

    DIMMs that can take advantage of the Intel Xeon Processor E7 series architecture. For optimum performance, HP recommends the following practices (listed in order of significance for memory performance): •...
  • Page 56 Remove the processor memory drawer (on page 33). Remove the processor memory drawer cover (on page 35). Press the release button, and then lift the handles on the memory cartridge. Raise the lift tab on the memory cartridge, and then open the cartridge. Open the DIMM slot latches.
  • Page 57 Install the DIMM. CAUTION: When closing the memory cartridge cover, be sure the plastic fingers under the cover do not catch on the top edge of the DIMMs. Close the memory cartridge. While holding the baffle door open, install the memory cartridge. Install the processor memory drawer cover.

  • Page 58: Memory Cartridge Option

    Memory cartridge option Memory cartridge population guidelines When installing memory cartridges, observe the following guidelines: • Memory cartridges installed without a corresponding processor are not utilized: Processor 1 corresponds to memory cartridges 1 and 2. Processor 2 corresponds to memory cartridges 3 and 4. Processor 3 corresponds to memory cartridges 5 and 6.
  • Page 59 Raise the lift tab on the new memory cartridge, and then open the cartridge. Open the DIMM slot latches. Install the DIMM. CAUTION: When closing the memory cartridge cover, be sure the plastic fingers under the cover do not catch on the top edge of the DIMMs. Close the new memory cartridge.

  • Page 60: Sas Drive Backplane Option

    While holding the baffle door open, install the new memory cartridge. Install the processor memory drawer cover. Install the processor memory drawer. Connect each power cord to the server. Connect each power cord to the power source. Power up the server (on page 25). SAS drive backplane option CAUTION: To prevent damage to electrical components, take the appropriate anti-static...
  • Page 61 Extend the processor memory drawer approximately 2.54-5.1 cm (1-2 inches). Remove the SPI board. Hardware options installation 61...
  • Page 62 Install the backplane, and then tighten the thumbscrews. Be sure the corners of the backplane are aligned under the tabs. Hardware options installation 62...
  • Page 63 Connect the data cable. Connect the power cable. Install the SPI board (on page 31). Install the processor memory drawer (on page 34). Install the access panel (on page 29). Hardware options installation 63...
  • Page 64 Remove all bezel blanks. Install the drives. Install blanks in unused drive bays. Connect each power cord to the server. Connect each power cord to the power source. Hardware options installation 64...

  • Page 65: Stand-Up Sas Controller Cable Option

    Stand-up SAS controller cable option The SAS controller cable option is required to enable a PCIe slot-based controller to drive the internal top bay drives. Otherwise, the drive indicator signaling will not correctly match the accessed drive. The bottom bay SAS drives cannot be controlled by a PCIe slot-based controller.
  • Page 66 Be sure the corners of the backplane are aligned under the tabs. Connect the optional SAS controller cable. Hardware options installation 66...
  • Page 67 Connect the power cable. Install the access panel (on page 29). Remove all bezel blanks. Install the drives. Hardware options installation 67...

  • Page 68: Stand-Up H240 Hba Cable Option

    Install blanks in unused drive bays. Connect each power cord to the server. Connect each power cord to the power source. Stand-up H240 HBA cable option CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any system installation. Improper grounding can cause electrostatic discharge.

  • Page 69: Power Adapter Cables Option

    Install the HBA. Route the Mini-SAS cable to the upper drive backplane. Install the access panel (on page 29). Connect each power cord to the server. Connect each power cord to the power source. Power adapter cables option WARNING: Do not install these cables in servers that do not specifically identify them in the server's documentation.
  • Page 70 This situation results in the server requiring more power supplies than needed for operation or redundancy when, in fact, the server may be sufficient with fewer power supplies. HP recommends fully populating the server with power supplies when using high power PCIe cards.

  • Page 71: Drive Option

    Connect the power cable. Install the access panel. Install the server into the rack ("Installing the server into the rack" on page 41). Connect each power cord to the server. Connect each power cord to the power source. Drive option When adding hard drives to the server, observe the following general guidelines: •...

  • Page 72: 4U Rack Bezel Option

    Install the drive. Determine the status of the drive from the hot-plug SAS drive LED combinations ("Hot-plug drive LED definitions" on page 21). 4U rack bezel option Removing the 4U rack bezel Hardware options installation 72...

  • Page 73: Installing The 4U Rack Bezel

    The server supports up to four hot-plug power supplies. Install all power supplies to provide full redundancy. HP recommends installing redundant hot-plug power supplies in pairs. To confirm the redundancy of your configuration, see the HP power advisor at the HP website (http://www.hp.com/go/hppoweradvisor).

  • Page 74: Dc Power Supply Option

    Remove the power supply blank. Slide the power supply into the power supply bay until the device locks into place. Connect the power cord to the power supply. Connect the power cord to the power source. Be sure that the power supply LED is green. Be sure that the front panel external health LED is green.
  • Page 75 The following optional HP input may be purchased from an authorized reseller: J6X42A—3-m (9.85-ft) 48V DC Power Cable Kit If you are not using an optional HP input cable, then cabling should be made in consultation with a licensed electrician and be compliant with local code.
  • Page 76 Remove the blank. Remove the ring tongue from the top of the PSU. Hardware options installation 76...
  • Page 77 Crimp the ring tongue to the ground cable from the -48V power source. Remove the black connector from the rear of the PSU. Hardware options installation 77...
  • Page 78 Loosen the screws on the connector. Attach the ground (earthed) wire to the ground screw and washer and tighten to 13 lb-in of torque. The ground wire must be connected before connecting the positive or negative lead wires. Hardware options installation 78...
  • Page 79 Insert the wires into the connector block and tighten the screws to 10 lb-in of torque. Insert the connector into the PSU. Hardware options installation 79...

  • Page 80: Expansion Board Option

    Attach the cables to the power supply handle with the Velcro strap. Insert the power supply into the power supply bay until it clicks into place. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing.
  • Page 81 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To install the component: Power down the server (on page 25). Remove all power: Disconnect each power cord from the power source.

  • Page 82: Fbwc Module And Capacitor Pack Option

    Install the expansion board. Close the expansion slot retainer. Connect any required internal or external cables to the expansion board. Install the access panel (on page 29). Install the server in the rack ("Installing the server into the rack" on page 41). Connect each power cord to the server.
  • Page 83 Remove the SPI board (on page 29). Install the cache module. Connect the cable. Hardware options installation 83...

  • Page 84: Hp Trusted Platform Module Option

    Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. Hardware options installation 84...

  • Page 85: Retaining The Recovery Key/Password

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 86: Enabling The Trusted Platform Module

    Install the TPM board. Press down on the connector to seat the board. Install the TPM security rivet by pressing the rivet firmly into the system board. Install the SPI board (on page 31). Install the access panel. Slide the server back into the rack. Power up the server (on page 25).
  • Page 87 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 88: Cabling

    Cabling SPI board cabling Item Description Top SAS backplane connector System Insights Display Power/UID connector Front video/USB connector Cabling 88...

  • Page 89: Front Video/Usb Cabling

    Front video/USB cabling System Insight Display cabling Cabling 89...

  • Page 90: Power Supply Data Cabling

    Power supply data cabling Standby power cabling Cabling 90...

  • Page 91: Software And Configuration Utilities

    QuickSpecs on the HP website (http://www.hp.com/go/qs). HP iLO The iLO subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 92: Active Health System

    Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely control the power state of the managed server. • Implement true Agentless Management with SNMP alerts from HP iLO, regardless of the state of the host server. • Download the Active Health System log.

  • Page 93: Hp Restful Api Support For Hp Ilo

    HP RESTful API support for HP iLO HP iLO 4 firmware version 2.00 and later includes the HP RESTful API. The HP RESTful API is a management interface that server management tools can use to perform configuration, inventory, and monitoring of an HP ProLiant server via iLO.

  • Page 94: Hp Insight Remote Support

    HP BladeSystem c-Class enclosures, you can register a server or enclosure to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment. HP Insight Online will be your primary interface for remote support information.

  • Page 95: Hp Insight Diagnostics

    (http://www.hp.com/go/intelligentprovisioning). For Intelligent Provisioning recovery media downloads, see the Resources tab on the HP website (http://www.hp.com/go/ilo). For consolidated drive and firmware update packages, see the HP Smart Update: Server Firmware and Driver Updates page on the HP website (http://www.hp.com/go/SmartUpdate). HP Insight Diagnostics...

  • Page 96: Scripting Toolkit For Windows And Linux

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.

  • Page 97: Hp Uefi System Utilities

    HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options • Enabling and disabling system features •...

  • Page 98: Restoring And Customizing Configuration Settings

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 99: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 100: Utilities And Features

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 101: Redundant Rom Support

    The pre-OS behavior of the USB ports is configurable in System Utilities, so that the user can change the default operation of the USB ports. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 102: Updating Firmware Or System Rom

    To obtain the assigned file system volume for the USB key, enter Map –r . For more information about accessing a file system from the shell, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 103: Drivers

    Reboot the server. A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained. For more information about the commands used in this procedure, see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 104: Software And Firmware

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 105: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    (http://www.hp.com/go/ossupport). HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure. Utilize our consulting expertise in the areas of private or hybrid cloud computing, big data and mobility requirements, improving data center infrastructure and better use of today’s server, storage and networking...

  • Page 106: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 107: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 108 IMPORTANT: To avoid a mismatch between boot modes, HP recommends setting system maintenance switch 7 to the same BIOS boot mode the server is deployed in. Otherwise, the storage controller may not recognize the OS installed on the storage media.

  • Page 109: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 109...

  • Page 110: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 110...

  • Page 111: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 112: Specifications

    Depending on installed options, the server is configured with one of the following power supplies: • HP 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) (on page 113) • HP 1500W Common Slot -48VDC Hot-plug Power Supply (on page 113) •...

  • Page 113: Hp 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% Efficiency)

    HP 1200 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) Specification Value Input requirements 100 VAC,110 to 120 VAC, 200 Rated input voltage to 240 VAC 50 Hz to 60 Hz Rated input frequency 9.3 A at 100 VAC Rated input current 9.5 A at 110 to 120 VAC...

  • Page 114: Hp 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% Efficiency)

    (60 V DC). The branch circuit overcurrent protection must be rated 24 A. • HP 1500 W Common Slot Platinum Plus Hot-Plug Power Supply (94% efficiency) Specification Value...

  • Page 115: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 116 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 117 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 118 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 119 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 120 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 121 Support and other resources 121...
  • Page 122 Support and other resources 122...

  • Page 123: Acronyms And Abbreviations

    Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache Canadian Standards Association DDDC Double Device Data Correction electrostatic discharge FBWC flash-backed write cache HP SSA HP Smart Storage Administrator International Electrotechnical Commission iLO 4 Integrated Lights-Out 4 Acronyms and abbreviations 123...
  • Page 124 Integrated Management Log keyboard, video, and mouse NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCIe Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended power distribution unit port ID POST Power-On Self Test QuickPath Interconnect Reliability, Availability, Serviceability RBSU ROM-Based Setup Utility serial attached SCSI...
  • Page 125 SDDC Single Device Data Correction small form factor Systems Insight Manager Scalable memory interfaces system peripheral interface HP Service Pack for ProLiant TMRA recommended ambient operating temperature Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification uninterruptible power system...

  • Page 126: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 127: Index

    7, 100 configuration of system 91 Federal Communications Commission (FCC) configuration settings 98 notice 109 contacting HP 115 firmware 101, 104 CSR (customer self repair) 115 firmware update 96, 102, 103, 104 customer self repair (CSR) 115 firmware, updating 96, 101, 104...
  • Page 128 51, 55 HP Insight Remote Support software 94, 105 modifications, FCC notice 109 HP Service Pack for ProLiant 91, 95, 96 HP Smart Update Manager overview 91, 96 HP SSA (HP Smart Storage Administrator) 91, 100 HP technical support 105, 115...
  • Page 129 powering on the server 44 secure boot configuration 98 powering up 25 serial number 99 preparation procedures 25 series number 109 problem diagnosis 106 server features and options 45 processor 45, 46 server options, installing 41, 45 server specifications 112 processor memory drawer cover 35 processor memory drawer shipping screws 33 Service Packs 96...
  • Page 130 Version Control Agent (VCA) 104 Version Control Repository Manager (VCRM) 104 warranty 110 website, HP 115 Index 130...

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