HP ProLiant DL580 User Manual
HP ProLiant DL580 User Manual

HP ProLiant DL580 User Manual

Proliant dl580 generation 5 server
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HP ProLiant DL580 Generation 5 Server

User Guide

Part Number 453878-002
September 2008 (Second Edition)

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Summary of Contents for HP ProLiant DL580

  • Page 1: User Guide

    HP ProLiant DL580 Generation 5 Server User Guide Part Number 453878-002 September 2008 (Second Edition)
  • Page 2 © Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Contents Component identification ....................... 7 Front panel components ..........................7 Front panel LEDs and buttons ........................8 Systems Insight Display ..........................9 Rear panel components..........................10 Rear panel LEDs and buttons........................11 Power supply LED............................ 12 System board components........................13 SPI board components ........................
  • Page 4 Auto-configuration process......................67 Boot options ..........................68 BIOS Serial Console ........................68 HP ProLiant Essentials Rapid Deployment Pack .................... 68 Option ROM Configuration for Arrays ....................... 68 Array Configuration Utility........................69 Re-entering the server serial number and product ID..................69 Management tools...........................
  • Page 5 Integrated Management Log ......................73 Array Diagnostic Utility ........................73 Remote support and analysis tools ......................73 HP Instant Support Enterprise Edition....................73 Keeping the system current ........................74 Drivers ............................74 ProLiant Support Packs ........................74 Operating system version support ....................74 Change control and proactive notification ..................
  • Page 6 Server specifications ..........................98 Technical support........................100 Before you contact HP..........................100 HP contact information ........................... 100 Acronyms and abbreviations...................... 101 Index............................105 Contents 6...
  • Page 7: Component Identification

    Component identification Front panel components Item Description USB connectors Video connector Systems Insight Display DVD drive bay Optional tape drive or blank Optional hard drive bay or blank Hard drive bay Processor memory module Component identification 7...
  • Page 8: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID switch and LED Blue—Activated Blue (flashing)—Server being managed remotely Off—Deactivated Internal system health LED Green—Normal (system on) Amber (flashing)—Internal system health degraded Red (flashing)—Internal system health critical Off—Normal (system off) External system health LED Green—Normal (system on) Amber (flashing)—External system health degraded Red (flashing)—External system health critical...
  • Page 9: Systems Insight Display

    Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. Description ONLINE SPARE Off—No protection Green—Protection enabled Amber—Memory failure occurred Amber (flashing)—Memory configuration error MIRROR Off—No protection Green—Protection enabled Amber—Memory failure occurred Amber (flashing)—Memory configuration error All other LEDs Off—Normal Amber—Failed or missing component...
  • Page 10: Rear Panel Components

    Rear panel components Item Description Item Description Power supply bay 4 (optional) PCI-X non-hot-plug for PCI Express x8 non-hot- plug expansion slot 3 (optional) Power supply bay 3 (optional) PCI Express x8 non-hot-plug expansion slot 4 Power supply bay 2 PCI Express x8 non-hot-plug expansion slot 5 Power supply bay 1 PCI Express x8 non-hot-plug expansion slot 6...
  • Page 11: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description LED color Status NIC 2 Activity LED Green On or flashing—Network activity Off—No network activity NIC 2 Link LED Green On—Linked to network Off—Not linked to network Blue On—Front UID button activated Off—Normal iLO 2 NIC Activity LED Green On or flashing—Network activity...
  • Page 12: Power Supply Led

    Power supply LED Power LED Failure LED Status (green) (amber) No AC power to power supply units AC present. Standby output on. Power supply DC output on and OK Power supply failure (includes overvoltage and overtemperature) Component identification 12...
  • Page 13: System Board Components

    System board components Item Description Fan 1 Fan 2 Connector for: • PCI Express x8 3 Slot Option Card (optional) • PCI-X 3 Slot Option Card (optional) Fan 3 Fan 5 Fan 4 Fan 6 PCI Express x8 non-hot-plug expansion slot 4 PCI Express x8 non-hot-plug expansion slot 5 PCI Express x8 non-hot-plug expansion slot 6 PCI Express x8 non-hot-plug expansion slot 7...
  • Page 14: Spi Board Components

    Item Description System maintenance switch SPI board SPI board components Item Description BBWC cache module connectors Battery System maintenance switch The system maintenance switch (SW1) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off. Position Description Function...
  • Page 15: Fbdimm Slot Locations

    Position Description Function Invalidate Off = Normal configuration On = Clears NVRAM Reserved Reserved Reserved Reserved FBDIMM slot locations The server contains 16 FBDIMM slots on the processor-memory board, which are numbered sequentially from 1 to 16. The paired banks are identified by the letters A through H. Four FBDIMM slots located on each optional memory board are numbered from 1 to 4.
  • Page 16: Sas Device Numbers

    SAS device numbers Component identification 16...
  • Page 17: Sas Hard Drive Leds

    SAS hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or Alternating amber and The drive has failed, or a predictive failure alert has been flashing blue received for this drive;...
  • Page 18: Battery Pack Leds

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing The drive is active, and it is operating normally. irregularly Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible.
  • Page 19 A fully- charged battery can normally preserve data for at least two days. The battery lifetime also depends on the cache module size. For further information, refer to the controller QuickSpecs on the HP website (http://www.hp.com). —...
  • Page 20: Fan Locations

    Fan locations Component identification 20...
  • Page 21: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
  • Page 22 • Hard drives • Systems Insight Display WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail- release latches and sliding the server into the rack.
  • Page 23: Removing The Access Panel

    Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage.
  • Page 24: Accessing The Systems Insight Display

    Accessing the Systems Insight Display To access the Systems Insight Display: Press and release the panel. After the display fully ejects, rotate the display downward to view the LEDs. Removing the system battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.
  • Page 25 Remove the battery. To replace the component, reverse the removal procedure. Run the RBSU to configure the server after replacing the battery. See the HP ROM-Based Setup Utility User Guide on the Documentation CD for more detailed information. Operations 25...
  • Page 26: Setup

    (http://www.hp.com/hps/carepack/servers/cp_proliant.html). Rack planning resources The rack resource kit ships with all HP branded or Compaq branded 9000, 10000, and H9 series racks. For more information on the content of each resource, refer to the rack resource kit documentation. If you intend to deploy and configure multiple servers in a single rack, refer to the white paper on high- density deployment at the HP website (http://www.hp.com/products/servers/platforms).
  • Page 27: Optimum Environment

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
  • Page 28: Power Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
  • Page 29: Rack Warnings

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. • • The stabilizing feet are attached to the rack if it is a single-rack installation.
  • Page 30: Setting Up A Tower Model Server

    Setting up a tower model server Follow these steps to set up a tower model server. If you are going to install the server into a rack, see the rack installation section ("Installing the server into the rack" on page 31). Connect the peripheral devices to the server.
  • Page 31: Installing The Server Into The Rack

    Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default for the English language. For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD.
  • Page 32: Installing The Operating System

    This process may require you to obtain additional drivers from the HP website (http://www.hp.com/support). Follow the on-screen instructions to begin the installation process. For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Registering the server To register the server, refer to the HP Registration website (http://register.hp.com).
  • Page 33: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 34 If the shipping screws are installed, remove them. The shipping screw locations are marked with tags on both sides of the server for easy identification. Release the latches on the lever. Lower the handle, and pull the processor memory module out of the server until the release latches catch.
  • Page 35: Installing A Processor

    Remove the processor memory module cover. To install the processor memory module, reverse the removal steps. Installing a processor Locate and download the latest ROM version from the HP website (http://h18023.www1.hp.com/support/files/server/us/romflash.html). Follow the instructions on the website to update the system ROM.
  • Page 36 Unlock the processor retaining bracket. Open the processor retaining bracket. Open the processor locking lever. Hardware options installation 36...
  • Page 37 Align the guide pins on the base of the processor retaining bracket to the three corresponding guide slots on the processor assembly. Insert the processor assembly into the processor socket, and close the locking lever. CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever.
  • Page 38 Close and lock the processor retaining bracket. Hardware options installation 38...
  • Page 39: Memory Options

    The Advanced Memory Protection option is configured in RBSU. By default, the server is set to Advanced ECC mode. For more information, see HP ROM-Based Setup Utility (on page 66). If the configured AMP mode is not supported by the installed FBDIMM configuration, the system boots in Advanced ECC mode.
  • Page 40: Advanced Ecc Memory

    • FBDIMMs must be installed in pairs. • FBDIMM pairs in a memory bank must have identical HP part numbers. • FBDIMMs must be populated as specified for each AMP memory mode. The memory subsystem for this server is divided into two branches. Each memory branch is essentially a separate memory controller.
  • Page 41: Online Spare Memory Configuration

    Online spare memory configuration Online spare memory provides protection against degrading FBDIMMs by reducing the likelihood of uncorrectable memory errors. This protection is available without any operating system support. An understanding of single-rank and dual-rank FBDIMMs is required to understand memory usage in online spare mode.
  • Page 42: Mirrored Memory Configuration

    Configuration Bank A Bank B Bank C Bank D Bank E Bank F Bank G Bank H 1A/5A 9B/13B 2C/6C 10D/14D 3E/7E 11F/15F 4G/8G 12H/16H * Configuration 1 is only supported if bank A is populated with dual-rank FBDIMMs. After installing FBDIMMs, use RBSU to configure the system for online spare memory support ("Configuring online spare memory"...
  • Page 43: Installing Optional Memory Expansion Boards

    Install the FBDIMM. If you are installing FBDIMMs in an online spare or mirrored configuration, use RBSU ("HP ROM- Based Setup Utility" on page 66) to configure this feature. Installing optional memory expansion boards Installing optional memory expansion boards increases the number of FBDIMM slots in the server to 32.
  • Page 44: Hot-Plug Sas Hard Drive Options

    If you are installing FBDIMMs in an online spare or mirrored configuration, use RBSU ("HP ROM- Based Setup Utility" on page 66) to configure this feature. Hot-plug SAS hard drive options When adding hard drives to the server, observe the following general guidelines: •...
  • Page 45: Installing The Drive Cage

    Prepare the SAS hard drive. Install the hard drive into the server. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS hard drive LED combinations" on page 17). Installing the drive cage CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 46 Remove the blank. Adhere the label to the bezel below the optional drive cage. Hardware options installation 46...
  • Page 47 Loosen the thumbscrews, and remove the center bracket. Loosen the thumbscrews, and remove the side bracket. Install the SAS controller. See the directions provided with the controller for installation instructions. Slide the plastic retainer to the front of the server. Hardware options installation 47...
  • Page 48 Install the hard drive backplane. Route and connect the data cables from the backplane to the optional controller. Route and connect the power cord. Lift the data cables connected to the standard backplane. Route the power cord under the data cables along the server wall. Connect the power cord to the power backplane.
  • Page 49: Tape Drive

    Replace the center bracket. Install hard drives or hard drive blanks into each bay. Replace the access panel ("Removing the access panel" on page 23). Slide the server into the rack. Tape drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
  • Page 50 Remove the tape drive blank. Turn the tape drive blank over, and then remove the screws. Hardware options installation 50...
  • Page 51 Install the screws on each side of the tape drive. Align the screws on the tape drive with the slots in the tape drive bay and slide the drive into the bay. Pull the tab up until the drive locks into place. Hardware options installation 51...
  • Page 52: Redundant Hot-Plug Power Supply Option

    Route and connect the cables. Redundant hot-plug power supply option The server supports up to four hot-plug power supplies. Install all power supplies to provide full redundancy. WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
  • Page 53: Battery-Backed Write Cache

    8). To install the remaining power supply, repeat the procedure. Battery-backed write cache The HP BBWC protects against hard boot, power, controller, and system board failures. The server supports the following battery-backed options: • 256-MB cache module (standard)
  • Page 54 • 512MB cache module (optional) The BBWC consists of two parts: a battery pack and a storage cache module. Along with the cache module, the battery pack provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours after the server loses power. The NiMH batteries in the battery pack are continuously recharged through a trickle-charging process whenever the system power is on.
  • Page 55 Remove the bracket. If the existing cache is connected to a battery, observe the BBWC Status LED ("Battery pack LEDs" on page 18). If the LED is blinking every 2 seconds, data is still trapped in the cache. Restore system power, and repeat the previous steps.
  • Page 56: Fans

    Install the battery pack into the server. Route and connect the cable. Fans The server ships standard with six hot-plug fans installed. In redundant mode: • All six fans must be installed and operating. • If one fan fails, the server is no longer in redundant mode. •...
  • Page 57: Expansion Board Options

    Remove the access panel ("Removing the access panel" on page 23). Install the fans. Expansion board options The server supports up to eleven expansion slots. The server is shipped with eight non-hot-plug expansion slots (slots 4 through 11) and a connector to add three optional non-hot-plug expansion slots (slots 1 through 3).
  • Page 58: Installing The Pci Express X8 3 Slot Option Card

    Open the latch, and remove the expansion slot cover. Install the expansion board. Close the latch. Connect any required internal or external cables to the expansion board. Replace the access panel, and resume normal server operations. Installing the PCI Express x8 3 Slot Option Card CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.
  • Page 59: Installing The Pci-X 3 Slot Option Card

    Remove the access panel ("Removing the access panel" on page 23). Remove the expansion slot covers from slots 1 through 3. Install the card into the server. Install the expansion board ("Installing non-hot-plug expansion boards" on page 57). Place expansion slot covers over any empty slots, and close the latch. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed.
  • Page 60 Install the card into the server. Install the expansion board. Place expansion slot covers over any empty slots, and close the latch. Replace the access panel ("Removing the access panel" on page 23). Slide the server into the rack. Install the processor memory module into the server. Power up the server (on page 21).
  • Page 61: Cabling

    Cabling BBWC cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Cabling 61...
  • Page 62: Hard Drive Cabling

    Hard drive cabling Cabling 62...
  • Page 63: Tape Drive Cabling

    Tape drive cabling SATA DVD drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. DVD drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
  • Page 64 Cabling 64...
  • Page 65: Server Software And Configuration Utilities

    This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).
  • Page 66: Hp Rom-Based Setup Utility

    Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation). Using RBSU To use RBSU, use the following keys: •...
  • Page 67: Configuring Mirrored Memory

    RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/smartstart/documentation).
  • Page 68: Boot Options

    It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).
  • Page 69: Array Configuration Utility

    Servers running Microsoft® operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com).
  • Page 70: Management Tools

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
  • Page 71: Integrated Lights-Out 2 Technology

    You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SATA hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim).
  • Page 72: Redundant Rom Support

    ROM. USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices before the operating system loads through legacy USB support, which is enabled by default in the system ROM.
  • Page 73: Integrated Management Log

    For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.
  • Page 74: Keeping The System Current

    Refer to the operating system support matrix (http://www.hp.com/go/supportos). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn).
  • Page 75: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem- specific flowcharts to help you navigate complex troubleshooting processes.
  • Page 76: Symbols On Equipment

    Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.
  • Page 77: Symptom Information

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. • • The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. •...
  • Page 78: Prepare The Server For Diagnosis

    To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 72) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardware and software records for information.
  • Page 79: Service Notifications

    Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page. Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 79)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis...
  • Page 80: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to "Symptom information (on page 77)" "Loose connections (on page 78)"...
  • Page 81 HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) •...
  • Page 82: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 82...
  • Page 83 Faulty internal component Item Refer to "Component identification (on page 7)" "HP Insight Diagnostics (on page 72)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 78)"...
  • Page 84 Troubleshooting 84...
  • Page 85: Post Problems Flowchart

    "Symptom information (on page 77)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring"...
  • Page 86: Os Boot Problems Flowchart

    OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Troubleshooting 86...
  • Page 87 Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation "HP Insight Diagnostics (on page 72)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) •...
  • Page 88: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 71) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 88...
  • Page 89 CD or the HP website (http://www.hp.com/products/servers/platforms) • "HP contact information (on page 100)" "HP Insight Diagnostics (on page 72)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)
  • Page 90: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
  • Page 91: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
  • Page 92: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: • Hewlett-Packard Company P.
  • Page 93: Canadian Notice (Avis Canadien)

    Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 94: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 95: Laser Compliance

    To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
  • Page 96: Taiwan Battery Recycling Notice

    Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal. Power cord statement for Japan Acoustics statement for Germany (Geräuschemission)
  • Page 97: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 98: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable.
  • Page 99 Specification Value Power supply output 910 W (low line) 1300 W (high line) Specifications 99...
  • Page 100: Technical Support

    (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: • In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.
  • Page 101: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Array Diagnostics Utility Advanced Memory Protection Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System Canadian Standards Association disk operating system DRAM dynamic random access memory error checking and correcting electrostatic discharge Acronyms and abbreviations 101...
  • Page 102 FBDIMM fully buffered DIMM International Electrotechnical Commission iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition keyboard, video, and mouse light-emitting diode NFPA National Fire Protection Association network interface controller NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays operating system peripheral component interface PCI-X...
  • Page 103 power distribution unit POST Power-On Self Test processor power module ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility Rapid Deployment Pack RILOE II Remote Insight Lights-Out Edition II read-only memory serial attached SCSI SCSI small computer system interface SDRAM...
  • Page 104 SNMP Simple Network Management Protocol system peripheral interface TMRA recommended ambient operating temperature unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 104...
  • Page 105: Index

    USB 7, 10 battery 14, 95 connector, video 7, 10 battery pack LEDs 18 contacting HP 100 battery replacement notice 95 creating a disk image 68 battery-backed write cache (BBWC) 14, 18, 53, 61 customer self repair (CSR) 100...
  • Page 106 100 HP Insight Diagnostics 72 HP Instant Support Enterprise Edition 73 Management Agents 71 HP ProLiant Essentials Foundation Pack 32, 71 management tools 70 HP ProLiant Essentials Rapid Deployment Pack 68 memory 15, 39, 40, 41, 42, 43, 66, 67...
  • Page 107 modifications, FCC notice 92 mouse connector 10 rack installation 26, 29, 31 rack mounting hardware 29 rack resources 26 NIC connectors 10 rack stability 76 NIC LEDs 11 rack warnings 29, 76 NVRAM, clearing 14 rack, extending server from 21 RBSU (ROM-Based Setup Utility) 66 RBSU configuration 66 rear panel buttons 11...
  • Page 108 StorageWorks Library and Tape Tools (L&TT) 71 video connector 7, 10 support 73, 100 support packs 65 supported operating systems 74 website, HP 100 switch, system maintenance 13 symbols on equipment 76 symptom information 77 system battery 14 system board 69...

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