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IMPORTANT INFORMATION
Taking care of your Polar Loop 2
Like any electronic device, the Polar Loop 2 should be kept clean and treated with care. The instructions
below will help you fulfill the guarantee obligations, keep the device in peak condition and avoid any issues in
charging or syncing.
Cleaning
Keep your device clean.
You can wash the device with a mild soap and water solution under running water. Wipe it dry with a
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soft towel. Never use alcohol or any abrasive material such as steel wool or cleaning chemicals. To
maintain the water resistance, do not wash the device with a pressure washer.
If you don't wear the device 24/7, wipe off any moisture before storing it. Don't store in non-breathable
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material or in a damp environment, e.g. plastic bag or damp gym bag.
Wipe it dry with a soft towel when needed. Use a damp paper towel to wipe dirt from the device.
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Keep the device's USB port clean to ensure fluent charging and syncing.
If your device doesn't charge properly, or if it doesn't connect to FlowSync, it could be because the
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charging area on the back of the device is not clean enough. Gently remove any dust, hair or dirt accu-
mulated on the charging pins. Use a dry cleaning cloth - something you'd use with glasses. You can
also use e.g. a toothbrush to reach all that hard-to-remove dirt in the cavity.
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