Jayco 2016 PINNACLE User Manual page 22

W & S
arranty ervice
in material or workmanship attributable to Jayco, within the warranty coverage period
designated above;
Provide the notification mentioned in (1), above, within ten (10) days of when the
2.
owner discovered, or should have discovered, the substantial defect in material or
workmanship attributable to Jayco;
3. Promptly schedule an appointment with and take the RV to an independent, authorized
dealer of Jayco, or Jayco, for repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental expenses
associated with obtaining warranty service.
For warranty service simply contact one of Jayco's independent, authorized
service centers for an appointment and then deliver your RV to the service center on the
specified appointment date. If you need assistance you may contact Jayco, at 903 S. Main
Street, P.O. Box 460, Middlebury, Indiana 46540, Attn: Customer Service, (574) 825-5861,
(800) 283-8267 or www.jayco.com.
NOTE: Jayco does not control the scheduling of service work at the independent,
authorized dealerships. You may encounter some delay in scheduling or completion of work.
Also, you must notify the selling dealer at time of delivery to have work performed on any
defect that occurred at the factory during manufacture at no cost to you as provided by this
limited warranty. (See below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect
that you believe impairs the value, use or safety of the RV, or if it has taken longer than
thirty (30) days for those types of repairs to be completed, you must, to the extent permitted
by law, notify Jayco directly, in writing, at the above address, of the unsuccessful repair(s)
of the alleged defect(s) so that Jayco can become directly involved in making sure that you
are provided service pursuant to the terms of this limited warranty.
WHAT IS NOT COVERED
By way of example only, this limited warranty does not cover any of the following:
defects in materials, components or parts of the RV not attributable to Jayco; items that
are added or changed after the RV leaves the possession of Jayco; additional equipment
or accessories installed at any dealership, or other place of business, or by any other party,
other than Jayco; any RV used for rental or other commercial purposes (Note: It shall be
concluded that the RV has been used for commercial and/or business purposes if the RV
owner or user files a tax form claiming any business or commercial tax benefit related to
the RV, or if the RV is purchased, registered or titled in a business name); any RV sold
or used outside the United States, U.S. Territories or Canada; any RV not used solely for
recreational travel and camping; any RV purchased through auction or wholesale; any RV
purchased from a dealer that is not an authorized dealer of Jayco; normal wear, tear or
usage, such as tears, punctures, soiling, mildew, fading, or discoloration of exterior plastic
or fiberglass, or soft goods, such as upholstery, drapes, carpet, vinyl, screens, cushions,
mattresses and fabrics; the effects of condensation or moisture from condensation inside the
RV or failure to provide adequate ventilation; mold or any damage caused by mold to the
inside or outside of the RV; imperfections that do not affect the suitability of the RV for its
intended purpose of recreational use or items that are working as designed but that you are
unhappy with; problems, including water leaks, related to misuse, mishandling, neglect or
abuse, including failure to maintain the RV in accordance with the owner's manual, or other
routine maintenance such as inspections, lubricating, adjustments, tightening of screws and
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