Troubleshooting - KitchenAid KBFA20ER Technical Education

Symptom
Unit does not run
Refrigerator section too warm

TROUBLESHOOTING

Possible Causes
No power to unit
Faulty power cord
Low voltage
Faulty motor or freezer temperature
control
Faulty timer
Faulty relay
Faulty compressor
Faulty overload
Excessive door opening
Overloading of shelves
Warm or hot foods placed in cabinet
Cold control set too warm
Poor door seal
Refrigerator airflow
Interior light remains on
Faulty condenser fan or evaporator
fan
Faulty compressor
6-6
Corrective Action
Check for power at outlet. Check
fuse box/circuit breaker for blown
fuse or tripped breaker. Replace or
reset.
Check with test light at unit; if no
circuit and current is indicated at
outlet, replace or repair.
Check input voltage for proper
voltage. Take appropriate action to
correct voltage supply problem.
Check all connections are tight and
secure.
Jumper across terminals of control. If
unit runs, replace control.
Check with test light. Replace if
necessary.
Check relay. Replace if necessary.
Check compressor motor windings
for opens/shorts.
Perform compressor direct wiring
test.
Replace if necessary.
Check overload for continuity.
NOTE: Ensure
compressor/overload are below
trip temperature before testing.
Replace if necessary.
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Set control to colder setting.
Level cabinet. Adjust hinges.
Replace gasket.
Check damper is opening by
removing grille. With door open,
damper should open. Replace if
faulty.
Turn control knob to colder position.
Check switch. Replace if necessary.
Check fan and wiring. Replace if
necessary.
Replace compressor.