SEON Trooper TL-HD User Manual
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SEON Trooper TL-HD User Manual

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*700-0098*
DVR Firmware Version 2.1
Document Part Number 700-1015 R002

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Summary of Contents for SEON Trooper TL-HD

  • Page 1 *700-0098* DVR Firmware Version 2.1 Document Part Number 700-1015 R002...

  • Page 2: About This Guide

    Protocol H.264 H.264 video compression Universal Serial Bus Local area network Universal Time Coordinated MPEG Moving Picture Experts Group Finding Information Online You can find more information about Seon Design Inc. as well as its products and services at www.seon.com.

  • Page 3: Table Of Contents

    Contents Introduction 1.1. Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–1 1.2.
  • Page 4 A.3.3. Trooper TL-HD Front Cover, Cable Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–2...

  • Page 5: Overview

    Introduction HAPTER Introduction This chapter describes the product features and components of the Trooper TL-HD Mobile DVR System. This chapter contains the following sections: Overview, on page 1–1 System Components, on page 1–2 Product Features, on page 1–3 Recording Capacity for DVR Drive Storage, on page 1–4 SD Card Backup Recording, on page 1–4...

  • Page 6: System Components

    Introduction 1.2. System Components The typical Trooper TL-HD system consists of the following components: • Trooper TL-HD DVR and hard drive • Analog cameras and camera cables, one per camera • HD camera and camera cable • Alarm input switch and cable •...

  • Page 7: Product Features

    • has removable hard disk DVR drive, that stores up to 1 TeraByte (TB) • has removable SD card drive, use Seon approved cards only • DVR Health Check monitors DVR and hard drive status and notifies the administrator of any issues, ensuring all onboard events are captured, using the vMax Commander video management software Health Check feature •...

  • Page 8: Recording Capacity For Dvr Drive Storage

    Introduction 1.4. Recording Capacity for DVR Drive Storage The Trooper TL-HD uses H.264 and MJPEG video compression to maximize the recording time on the drive. The amount of recorded video varies, depending on the settings for frames per second (speed), resolution (pixel count), picture quality, and number of cameras being recorded.
  • Page 9 Introduction Front Panel Features Table 1-1 Item Feature Description DVR Drive lock Requires the DVR drive key to unlock and remove the DVR drive. See Search, Playback, and Archive Video, on page 2–1 for hard drive removal details. DVR Drive Remove the drive for playback using the HDD Dock connected to a PC.

  • Page 10: Dvr Back Panel Features

    Figure 1-3 TL-HD DVR Back Panel Connectors Table 1-2 Back Panel Features Item Feature Description CONTROL Control connector for Seon equipment. ALARM Alarm input connector for the alarm button. GPS receiver connector. Camera 1 to camera Four camera input connectors (6-pin).

  • Page 11: Trackball Mouse

    Introduction 1.6.3. Trackball mouse Figure 1-4 Trackball Mouse Pointing Device Table 1-3 Trackball Mouse Features To do this… Item Select the highlighted menu option by pressing the middle button. Select the highlighted menu option by pressing the left button with your thumb. 2 •...

  • Page 12: Dvr Video Configuration Playback And Archiving

    Introduction 1.7. DVR Video Configuration Playback and Archiving Here is an introductory overview of the configuration, playback, and archiving methods available on the Trooper TL-HD DVR. There are three ways of accessing TL-HD DVR content playback and archiving features: •...

  • Page 13: Dvr Operation

    DVR Operation HAPTER DVR Operation This This chapter provides information and procedures for operating the Trooper TL-HD. chapter contains the following sections: Remove and Replace the DVR Drive, on page 2–2 Search, Playback, and Archive Video, on page 2–1 Remove and Replace the DVR Drive, on page 2–2 vMax View and HDD Dock, on page 2–3...

  • Page 14: Remove And Replace The Dvr Drive

    DVR Operation 2.2. Remove and Replace the DVR Drive The DVR has a removable drive that is contained in a drive tray. A drive lock secures the cartridge during operation. Use the drive key to lock and unlock the drive. CAUTION: Data Loss Risk Do not remove the DVR hard drive until the green HDD activity indicator is off.

  • Page 15: Vmax View And Hdd Dock

    DVR Operation 2.3. vMax View and HDD Dock The HDD Dock is provided with vMax View software to accommodate the TL-HD drive. The HDD Dock uses AC power and a USB3 compatible connector to the PC. To access video from the drive using vMax View: 1.

  • Page 16: On-Screen Display Access

    DVR Operation 2.3.1. On-Screen Display Access Use the On-Screen Display mode to locally access the DVR drive content. To use the on-screen display (OSD) with trackball mouse and monitor: 1. Connect a portable video monitor to VIDEO OUT on the TL-HD DVR front panel.
  • Page 17 DVR Operation Table 2-1 On-Screen Display Information Feature Description Camera 1 to Camera titles, maximum 8 characters each. Camera 4 Main_Title Main title of the DVR, maximum 32 characters. HD_Size Formatted size of the DVR HDD and SD drives, in gigabytes (GB). HD_Used Percentage of recorded video on the DVR HDD and SD drives.

  • Page 18: Playback Menu Access

    DVR Operation 2.4. Playback Menu Access Use the Playback menu to search, playback, and archive video directly from the DVR hard drive. The SD card video can only be viewed and archived in vMax View. To search, playback, and archive video from the OSD menus: 1.
  • Page 19 DVR Operation Table 2-2 Playback Tool Bar Items Tool Bar Icon Description Start of clip/End of clip Click to set the start of clip and the end of clip points for archiving. See page 2–11. Search Click to search by Date, Time, Alarm, Signals, or System Event.

  • Page 20: Using The Search Function

    DVR Operation 2.4.1. Using the Search Function The TL-HD DVR includes a powerful search function that lets you quickly find recorded information by Date and Time, Alarm, Signals, or System Events. To view the Search menu: 1. From the Main Menu, click on the Search icon. Playback and press Enter.
  • Page 21 DVR Operation Table 2-4 DVR Event Descriptions Event Description Event Description Almn Off Alarm n Off GSN Z- Limit exceeded in Z- Almn On GSN Z+ Alarm n On Limit exceeded in Z+ EXSpeed Excessive speed occurred Ignition off Fan fault Ignition on LIVE Crossed GPS Fence...
  • Page 22 3. From the Event List, select the required item. Figure 2-10 Search Menu 4. Click Play to review the video. 5. Note the time when the event occurs and which camera captures the event details. Figure 2-11 Playback Video 2–10...

  • Page 23: Using The Archive Function

    DVR Operation 2.4.2. Using the Archive Function An archive dialog box lets you specify the start and end date and time of the video clip to be archived to a USB memory device. To view the Archive menu: 1. From the Playback tool bar, click on the Archive icon.

  • Page 24: Copy To Usb

    DVR Operation 2.4.3. Copy to USB To copy video files to a USB memory device: 1. Insert a USB memory device into the USB port on the DVR front panel. 2. In the Playback tool bar, click the archive icon to display the Archive screen.

  • Page 25: Remove And Replace The Sd Card

    DVR Operation 2.5. Remove and Replace the SD Card The DVR has an optional SD card drive that is contained in a slot on the DVR’s front. The SD card records the low resolution Record 2 video stream as a backup of the hard drive.
  • Page 26 DVR Operation To replace the drive: 1. Turn off the ignition. 2. If any LEDs are lit, press and hold the Temp Power button on the DVR for about five seconds, until all LEDs are off. 3. Unscrew and remove the SD card cover. Figure 2-16 Remove SD card cover 4.

  • Page 27: Vmax View And Sd Card

    The SD card is formatted to be recognized by vMax View (version 4.1 or higher) as a Seon DVR drive. CAUTION: Data Loss Risk Do not change or erase the partitions on the Seon SD card. The card contains video data on the hidden partition. To access video from the drive using vMax View: 1.
  • Page 28 DVR Operation 2–16 700-1015 R002...

  • Page 29: Vmax Web Operation

    vMax Web Operation HAPTER vMax Web Operation This chapter provides information on using vMax Web to access the TL-HD DVR for viewing live or recorded video and archiving recorded video. This chapter contains the following sections: System Requirements, on page 3–1 Accessing vMax Web, on page 3–3 vMax Web User Interface, on page 3–5 vMax Web Live Tab, on page 3–6...

  • Page 30: Vmax Web Display Access

    Tip: The default network settings allow for connection to a laptop computer for configuration of the DVR only. For remote network access, consult with your IT staff or Seon Design to configure the DVR to be on the same subnet as the laptop.

  • Page 31: Accessing Vmax Web

    When the TL-HD DVR is connected to the network via Ethernet cable or Wi-fi, users can access the DVR to view, playback, and archive video as well as configure the DVR. Follow the setup instructions in the Trooper TL-HD DVR Install and Setup Guide, document number 700-1014. To access vMax Web 1.
  • Page 32 vMax Web Operation 5. At the prompt, enter the user name and password, as shown in Figure 3-3 . Figure 3-3 vMax Web DVR Login Prompt The default user name is Admin. The default password is 11111111. Login data can be edited in the DVR Configuration > Network> User Levels menu.

  • Page 33: Vmax Web User Interface

    vMax Web Operation 3.3. vMax Web User Interface The vMax Web interface is shown below. Section 1 (on the left) has four menus. vMax Web opens with the Live tab selected and live video from the TL-HD and cameras displaying. Figure 3-5 vMax Web User Interface Table 3-2 User Interface Components Description...

  • Page 34: Vmax Web Live Tab

    To use the Live tab view 1. In the Select drop down menu, select the Record or Record2 video stream. The Trooper TL-HD DVR records two streams of video, one for low bandwidth remote viewing, and one with higher video speed, quality, and resolution settings for creating archives.

  • Page 35: Vmax Web Configuration Tab

    Features vary depending on the DVR model used. The vMax Web configuration menus are similar to the DVR OSD menus. See the Trooper TL-HD DVR Install and Setup Guide, 700-1014, for specific details when configuring DVR function settings. Trooper TL-HD DVR setup menus include: •...

  • Page 36: Vmax Web Playback Tab

    vMax Web Operation 3.3.3. vMax Web Playback Tab Use the Playback tab to search and play recorded video from the DVR hard drive. The SD card video can only be viewed and archived in vMax View. The Playback tab is shown in Figure 3-8. Playback tab views, searching by Time or Event Figure 3-8 Table 3-3 Time Search Fields...
  • Page 37 vMax Web Operation Table 3-4 Event Search Fields Menu Item Description Value [Default] Select Choose which recording stream to search for video in. Record, [Record2] • With Record selected, high resolution video is available for archiving. • With Record2 selected, low resolution video is available for faster searching and remote playback.
  • Page 38 2. In the Select drop down menu, select the Record or Record 2 video stream. The Trooper TL-HD DVR records two streams of video, one for low bandwidth remote viewing, and one with higher video speed, quality, and resolution settings for creating archives.
  • Page 39 vMax Web Operation To Search Video from an Event Marker 1. Select Event in the Search By drop down menu. The Event Type and Event Filter menus appear, as shown in Figure 3-8. 2. From the Event type menu, select an event type. 3.
  • Page 40 vMax Web Operation 6. From the list that appears in the View area, select an event and click Play. Windows may request to download an Active X control. Figure 3-9 Playback Event Search Results 7. On the Playback tab area, use the play, pause, fast forward or reverse (up to 32x speed) controls to locate the video loss event.

  • Page 41: Vmax Web Archive Tab

    vMax Web Operation 3.3.4. vMax Web Archive Tab To archive the specific recorded video, select the Archive tab as shown in Figure 3-10 The SD card video can only be viewed and archived in vMax View.. Archive tab Figure 3-10 Table 3-7 Archive Tab Fields Menu Item Description...

  • Page 42: Archive Segmentation

    To Archive Video Segments 1. In the Select drop down menu, select the Record or Record2 video stream. The Trooper TL-HD DVR records two streams of video, one for low bandwidth remote viewing, and one with higher video speed, quality, and resolution settings for creating archives.

  • Page 43: Dvr Firmware And Configuration Uploads

    DVR Configuration Uploads, on page 4–3 USB Memory Device to DVR Configuration Upload, on page 4–3 Uploading Configuration Files to DVR via vMax Web, on page 4–7 For complete configuration settings and menu options, see the Trooper TL-HD Install and Setup Guide, 700-1014. 700-1015 R002...

  • Page 44: Firmware Updates

    The firmware version is displayed on the top right corner of every menu. The firmware update must be obtained from Seon Design. To install a firmware update, a USB memory device must be formatted by a Windows®-based computer using the FAT file format.

  • Page 45: Dvr Configuration Uploads

    1. Copy the configuration file to the root of the USB memory device folder. Important: For USB uploading, the configuration file name can have no more than four characters. Example: TLHD.seon. 2. Power up the DVR using the vehicle ignition. 3. Connect the portable video monitor and USB mouse.
  • Page 46 DVR Firmware and Configuration Uploads 6. In the System Settings menu click Program Update. Figure 4-3 Program Update Menu 7. From the Load Configuration menu, select the file to upload and click Load. Figure 4-4 Loading USB Configuration Important: The Load Configuration drop down list only displays the ten most recent configuration files on the USB drive.
  • Page 47 DVR Firmware and Configuration Uploads 8. From Include Network, select whether or not to overwrite the existing DVR network settings with the new configuration settings. The default setting of NO keeps your existing network settings. CAUTION: DVR Communication Disruption Risk Avoid unintentionally changing the DVR network settings when uploading a new configuration.
  • Page 48 DVR Firmware and Configuration Uploads 11. Click Back in the Program Update and then System Settings menus to save and exit the menus. Figure 4-7 Click Back to Save Configuration 12. From the Configuration menu, click Title/Display, and in the Titles and Display menu, update the text in the Main_Title field.

  • Page 49: Uploading Configuration Files To Dvr Via Vmax Web

    DVR Firmware and Configuration Uploads 4.2.2. Uploading Configuration Files to DVR via vMax Web To remotely install a configuration update, the configuration file (received from Seon or created and saved from a DVR in your network) must be on a computer with network access to the DVR and with Internet Explorer 8 or 9 (32 bit version only) to access vMax Web.
  • Page 50 DVR Firmware and Configuration Uploads vMax Web opens with the DVR cameras displaying in Live view. Figure 4-11 vMax Web Live View 7. Select the Configuration Tab and click the System icon. Figure 4-12 vMax Web System Settings 4–8 700-1015 R002...
  • Page 51 DVR Firmware and Configuration Uploads 8. In the Program Update Settings area, select the Include Network Settings check box to overwrite the existing DVR network settings with the new configuration settings. The default (cleared) setting keeps your existing network settings during the configuration upload.
  • Page 52 Important: For consistency, Seon recommends that the configuration upload file name should be kept to four characters maximum (****.seon) in the event that the file needs to be loaded to the DVR from the USB port. The DVR USB upload interface supports only four characters in the file name.
  • Page 53 DVR Firmware and Configuration Uploads 15. In the Titles/Display menu, update the text in the Main_Title field. Figure 4-19 Titles and Display Menu 16. Click Save to save the settings to the DVR. 17. Power down and restart the DVR. 18.
  • Page 54 DVR Firmware and Configuration Uploads 4–12 700-1015 R002...

  • Page 55: Maintenance And Service

    Refer to the product documentation for cleaning the camera. camera and window Replacing the fan Seon recommends that the fan filter is checked for excess dirt on a regular basis, and is replaced when the filter filter restricts airflow. Failure to replace a blocked filter may result in the DVR shutting down on a hot day due to inadequate air circulation.

  • Page 56: Troubleshooting The Trooper Tl-Hd

    Maintenance and Service Please refer to the Seon Design Inc.® Product Warranty, on page W–1 to review the terms of warranty service, contact, and shipping information, as well as other important issues regarding the service and operation of your system.

  • Page 57: Specifications

    Specifications PPENDIX Specifications This appendix provides the product specifications for the Trooper TL-HD DVR. Note: Specifications are subject to change without notice. A.3. Trooper TL-HD Video Input/Output 75 Ohm NTSC video Video Resolution High definition: 1280 x 720 pixels Analog; 720 × 480, 720 × 240, or 360 × 240 pixels Video Compression H.264...

  • Page 58: Advanced Smart-Temp

    Playback Speed Image-by-Image, 1×, 2×, 4×, 8×, 16×, 32×, step USB Memory Device USB 2.0 compatible A.3.3. Trooper TL-HD Front Cover, Cable Cover Main Enclosure 18 GA cold rolled steel (CRS), powder coated black paint Door Lock Industrial cam lock, keyed alike.

  • Page 59: Legal Notice

    Design Inc. that are the property of their respective owners. They are used in this User Manual for identification purposes only. User Manual Revision This is the R002 revision for this User Manual and is copyright, August 2014 of Seon Design Inc. All rights reserved. Exclusion of Liability SEON DESIGN INC...
  • Page 60 L–2...

  • Page 61: Seon Design Inc.® Product Warranty

    Seon reserves the right to refund the purchase price or to issue a credit only in lieu of replacement. Seon may use new or refurbished replacement parts for repairing its products, at its sole and arbitrary discretion.

  • Page 62: Disclaimer

    Provisions Applicable to American Customers For those customers whose mailing address is in the United States, Seon’s offer and any agreement of sale resulting therefrom shall be governed by and construed in accordance with the internal and domestic laws of the State of WASHINGTON without giving effect to the conflict of laws rules thereof.

  • Page 63: Extended Warranty For Certain Products

    RETURN AUTHORIZATION (RA) NUMBER. Seon will only be responsible for the cost of ground freight. Any additional costs for express modes of freight will be paid by the purchaser of the Extended Warranty Product.
  • Page 64 Seon Design Inc.® Product Warranty W–4 700-1015 R002...
  • Page 66 Seon Design Inc. Unit 111, 3B Burbidge Street Coquitlam, BC Canada V3K 7B2 Telephone 604.941.0880 Toll Free Telephone 1.877.630.7366 604.941.0870 Toll Free Fax 1.866.664.3677 Email sales@seon.com Web site www.seon.com 700-1015 R002 Printed in Canada...

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