SEON Trooper TL2 User Manual
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SEON Trooper TL2 User Manual

Mobile digital video recording system
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Manual Type
*700-0098*
DVR Firmware Version 2.0
Document Part Number 700-0098 R006

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Summary of Contents for SEON Trooper TL2

  • Page 1 Manual Type *700-0098* DVR Firmware Version 2.0 Document Part Number 700-0098 R006...

  • Page 2: About This Guide

    Transmission Control Protocol/ Hard disk drive Internet Protocol H.264 H.264 video compression Universal Serial Bus Local area network Universal Time Coordinated Finding Information Online You can find more information about Seon Design Inc. as well as its products and services at www.seon.com.

  • Page 3: Table Of Contents

    Contents Introduction 1.1. Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2 1.2.
  • Page 4 Seon Design® Inc. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - L–1...
  • Page 5 Introduction HAPTER Introduction This chapter describes the product features and components of the Trooper TL Mobile DVR System. This chapter contains the following sections: Overview, on page 1–2 Product Features, on page 1–2 Recording Capacity for DVR Drive Storage, on page 1–3 Product Features, on page 1–2 Product Interface and Devices, on page 1–4 DVR Front Panel Features, on page 1–4...

  • Page 6: Introduction

    Introduction 1.1. Overview This section introduces the product features of the Trooper TL4 Plus Mobile Digital Video Recording (DVR) System. The Trooper TL4 DVR integrates with optional Smart-Reach wireless and cellular technology and works with optional vMax Commander and vMax View video management software for on-board video data management.

  • Page 7: Recording Capacity For Dvr Drive Storage

    Introduction 1.3. Recording Capacity for DVR Drive Storage The Trooper TL uses H.264 video compression to maximize the recording time on the drive. The amount of recorded video varies, depending on the settings for frames per second (speed), resolution (pixel count), picture quality, and number of cameras being recorded.

  • Page 8: Product Interface And Devices

    Introduction 1.5. Product Interface and Devices This section describes the features of the DVR (front and back panels) and the trackball mouse. 1.5.1. DVR Front Panel Features The TL4 DVR front panel is shown in the following figure and described in the following table.

  • Page 9: Front Panel Features

    Introduction Front Panel Features Table 1-1 Item Feature Description VIDEO OUT RCA jack for DVR configuration, troubleshooting, video playback, live viewing with portable monitor and mouse. (yellow) ONE TOUCH Press to start one-touch downloading to portable media installed in the USB port. See Using One-Touch Download, on page 2–12.

  • Page 10: Trackball Mouse

    Introduction 1.5.3. Trackball mouse Figure 1-4 Trackball Mouse Pointing Device Table 1-3 Trackball Mouse Features To do this… Item Select the highlighted menu option by pressing the middle button. Select the highlighted menu option by pressing the left button with your thumb. •...

  • Page 11: Dvr Video Configuration Playback And Archiving

    Introduction 1.6. DVR Video Configuration Playback and Archiving Here is an introductory overview of the configuration, playback, and archiving methods available on the TL DVR. There are three ways of accessing TL DVR content playback and archiving features: • locally via OSD and portable video monitor, see DVR Operation, on page 2–1. •...
  • Page 12 Introduction 1–8 700-0098 R006...

  • Page 13: Dvr Operation

    DVR Operation HAPTER DVR Operation This chapter This chapter provides information and procedures for operating the Trooper TL. contains the following sections: Remove and Replace the DVR Drive, on page 2–2 Search, Playback, and Archive Video, on page 2–2 vMax View and HDD Dock, on page 2–3 On-Screen Display Access, on page 2–4 Playback Menu Access, on page 2–6 Using the Search Function, on page 2–8...

  • Page 14: Remove And Replace The Dvr Drive

    DVR Operation 2.1. Remove and Replace the DVR Drive The DVR has a removable drive that is contained in a drive tray. A drive lock secures the cartridge during operation. Use the drive key to lock and unlock the drive. CAUTION: Data Loss Risk Do not remove the DVR hard drive until the red HDD activity indicator is off.

  • Page 15: Vmax View And Hdd Dock

    DVR Operation 2.3. vMax View and HDD Dock The HDD Dock is provided with vMax View software to accommodate the TL drive. The HDD Dock uses AC power and a USB3 connector to the PC. To access video from the drive using vMax View: 1.

  • Page 16: On-Screen Display Access

    DVR Operation 2.4. On-Screen Display Access Use the On-Screen Display mode to locally access the DVR drive content. To use the on-screen display (OSD) with trackball mouse and monitor: 1. Connect a portable video monitor to VIDEO OUT on the TL DVR front panel. Plug the USB trackball or mouse in the USB socket on the front of the DVR.
  • Page 17 DVR Operation Table 2-1 On-Screen Display Information Feature Description Camera 1 to Camera titles, maximum 8 characters each. Camera 4 Main_Title Main title of the DVR, maximum 32 characters. HD_Size Formatted size of the DVR drive, in gigabytes (GB). HD_Used Percentage of recorded video on the DVR drive.

  • Page 18: Playback Menu Access

    DVR Operation 2.4.1. Playback Menu Access Use the Playback menu to search, playback, and archive video directly from the DVR hard drive. To search, playback, and archive video from the OSD menus: 1. In the OSD view, right-click the live view to access the main menu and click Playback.
  • Page 19 DVR Operation Table 2-2 Playback Tool Bar Items Tool Bar Icon Description Start of clip/End of clip Click to set the start of clip and the end of clip points for archiving. See page 2–10. Search Click to search by Date, Time, Alarm, Signals, or System Event.

  • Page 20: Using The Search Function

    DVR Operation 2.4.2. Using the Search Function The TL DVR includes a powerful search function that lets you quickly find recorded information by Date and Time, Alarm, Signals, or System Events. To view the Search menu: 1. From the Main Menu, click on the Search icon. Playback and press Enter.
  • Page 21 DVR Operation Table 2-4 DVR Event Descriptions Event Description Event Description Alarm n On Normal Recording event Almn On Rec On Ignition off Remote User Login n Ignition on Signal Event n Signaln DVR changes to live mode Video loss on channel n LIVE Vlossn Power Loss...

  • Page 22: Using The Archive Function

    5. Note the time when the event occurs and which camera captures the event details. Figure 2-11 Playback Video 2.4.3. Using the Archive Function An archive dialog box lets you specify the start and end date and time of the video clip to be archived to a USB memory device.

  • Page 23: Copy To Usb

    DVR Operation 2.4.4. Copy to USB To copy video files to a USB memory device: 1. Insert a USB memory device into the USB port on the DVR front panel. 2. In the Playback tool bar, click the archive icon to display the Archive screen.

  • Page 24: Usb Mouse

    USB port. One-Touch download is available when the DVR is on and in live, playback, or record mode. Video is downloaded in the seon proprietary format and can be viewed with the vMax View application. See the vMax View User Guide, 700-0137.
  • Page 25 DVR Operation Figure 2-15 One-Touch Progress When transfer is complete, the on-screen display closes. 5. Remove the USB drive. 6. To power off the DVR immediately, press STOP/TEMP PWR for three seconds. The DVR will power off immediately. 700-0098 R006 2–13...
  • Page 26 DVR Operation 2–14 700-0098 R006...

  • Page 27: Vmax Web Operation

    vMax Web Operation HAPTER vMax Web Operation This chapter provides information on using vMax Web to access the TL DVR for viewing live or recorded video and archiving recorded video. This chapter contains the following sections: System Requirements, on page 3–1 Accessing vMax Web, on page 3–2 vMax Web User Interface, on page 3–4 vMax Web Live Tab, on page 3–5...

  • Page 28: Accessing Vmax Web

    3.2. Accessing vMax Web When the TL DVR is connected to the network, users can remotely access the DVR over an Ethernet connection or using Seon Smart reach wireless access to view, playback, and archive video as well as configure the DVR.
  • Page 29 vMax Web Operation 5. At the prompt, enter the user name and password, as shown in Figure 3-2. Figure 3-2 vMax Web DVR Login Prompt The default user name is Admin. The default password is 11111111. Login data can be edited in the DVR Configuration > Network> User Levels menu.

  • Page 30: Vmax Web User Interface

    vMax Web Operation 3.3. vMax Web User Interface The vMax Web interface is shown in Figure 3-4. Section 1 (on the left) has four menus. vMax Web opens with the Live tab selected and live video from the TL and cameras displaying.

  • Page 31: Vmax Web Live Tab

    vMax Web Operation 3.3.1. vMax Web Live Tab Upon login, vMax Web opens with the Live tab selected, as shown in Figure 3-4. Users see current camera output, as shown in Figure 3-5. Live tab Figure 3-5 To use the Live tab view 1.

  • Page 32: Vmax Web Configuration Tab

    vMax Web Operation 3.3.2. vMax Web Configuration Tab The Configuration tab contains menus specific to DVR features and setting options. Features vary depending on the DVR model used. The vMax Web configuration menus are similar to the DVR OSD menus. See the TL DVR Installation and Configuration Guide, 700-0099, for specific details when configuring DVR function settings.

  • Page 33: Vmax Web Playback Tab

    vMax Web Operation 3.3.3. vMax Web Playback Tab Use the Playback tab to search and play recorded video from the DVR. The Playback tab is shown in Figure 3-7. Playback tab views, searching by Time or Event Figure 3-7 Table 3-3 Time Search Fields Menu Item Description Value [Default]...
  • Page 34 vMax Web Operation Table 3-4 Event Search Fields Menu Item Description Value [Default] Select Choose which recording stream to search for video in. Record, [Record2] • With Record selected, high resolution video is available for archiving. • With Record2 selected, low resolution video is available for faster searching and remote playback.

  • Page 35: Search Video From Time Point Or Event Marker

    vMax Web Operation 3.3.3.1. Search Video from Time Point or Event Marker There are two ways to search the DVR for video: • by the time an event occurred • by alarm, signal or system events recorded by the DVR To Search Video from a Time Point 1.
  • Page 36 vMax Web Operation To Search Video from an Event Marker 1. Select Event in the Search By drop down menu. The Event Type and Event Filter menus appear, as shown in Figure 3-7. 2. From the Event type menu, select an event type. 3.
  • Page 37 vMax Web Operation 6. From the list that appears in the View area, select an event and click Play. Windows may request to download an Active X control. Figure 3-8 Playback Event Search Results 7. On the Playback tab area, use the play, pause, fast forward or reverse (up to 32x speed) controls to locate the video loss event.

  • Page 38: Vmax Web Archive Tab

    vMax Web Operation 3.3.4. vMax Web Archive Tab To archive the specific recorded video, select the Archive tab as shown in Figure 3-9. Archive tab Figure 3-9 Table 3-7 Archive Tab Fields Menu Item Description Value [Default] Select Choose which recording stream to search. [Record], Record2, Telemetry (Do •...

  • Page 39: Archive Video

    5. In the Save As window, choose a file saving location and enter a file name. vMax Web saves archives in the Seon DVR format, preserving all video and telemetry data, which for security purposes can only be viewed with Seon Design’s vMax View application.

  • Page 40: Viewing Tl Video Archives

    vMax Web Operation 3.3.5. Viewing TL Video Archives View the archive using the vMax View software application. When the application is installed, double click the archive file to open it in vMax View. See the vMax View User Guide, 700-0137 for detailed procedures. 3–14 700-0098 R006...

  • Page 41: Dvr Firmware And Configuration Uploads

    DVR configuration files to the DVR. CAUTION: Administrator Permissions Required These procedures should only be performed by administrator level staff. If you have questions about these procedures, contact Seon support. This chapter contains the following sections: Firmware Updates, on page 4–2 DVR Configuration Uploads, on page 4–3...

  • Page 42: Firmware Updates

    4.1. Firmware Updates The firmware version is displayed on the top right corner of every menu. The firmware update must be obtained from Seon Design. To install a firmware update, a USB memory device must be formatted by a Windows®-based computer using the FAT file format.

  • Page 43: Dvr Configuration Uploads

    1. Copy the configuration file to the root of the USB memory device folder. For USB uploading, the configuration file name can have no more than four Important: characters. Example: *TL4.seon. 2. Power up the DVR using the vehicle ignition. 3. Connect the portable video monitor and USB mouse.
  • Page 44 DVR Firmware and Configuration Uploads 6. In the System Settings menu click Program Update. Figure 4-3 Program Update Menu 7. From the Load Configuration menu, select the file to upload and click Load. Figure 4-4 Loading USB Configuration The Load Configuration drop down list only displays the ten most recent Important: configuration files on the USB drive.
  • Page 45 DVR Firmware and Configuration Uploads 8. From Include Network, select whether or not to overwrite the existing DVR network settings with the new configuration settings. The default setting of NO keeps your existing network settings. CAUTION: DVR Communication Disruption Risk Avoid unintentionally changing the DVR network settings when uploading a new configuration.
  • Page 46 DVR Firmware and Configuration Uploads 11. Click Back in the Program Update and then System Settings menus to save and exit the menus. Figure 4-7 Click Back to Save Configuration 12. From the Configuration menu, click Title/Display, and in the Titles and Display menu, update the text in the Main_Title field.

  • Page 47: Uploading Configuration Files To Dvr Via Vmax Web

    DVR Firmware and Configuration Uploads 4.2.2. Uploading Configuration Files to DVR via vMax Web To remotely install a configuration update, the configuration file (received from Seon or created and saved from a DVR in your network) must be on a computer with network access to the DVR and with Internet Explorer 8 or 9 (32 bit version only) to access vMax Web.
  • Page 48 DVR Firmware and Configuration Uploads vMax Web opens with the DVR cameras displaying in Live view. Figure 4-11 vMax Web Live View 7. Select the Configuration Tab and click the System icon. Figure 4-12 vMax Web System Settings 4–8 700-0098 R006...
  • Page 49 DVR Firmware and Configuration Uploads 8. In the Program Update Settings area, if necessary, select the Include Network Settings check box to overwrite the existing DVR network settings with the new configuration settings. The default (cleared) setting keeps your existing network settings during the configuration upload.
  • Page 50 For consistency, Seon recommends that the configuration upload file name Important: should be kept to four characters maximum (****.seon) in the event that the file needs to be loaded to the DVR from the USB port. The DVR USB upload interface supports only four characters in the file name.
  • Page 51 DVR Firmware and Configuration Uploads 14. When the progress bar shows the update is 100% complete, click OK. Figure 4-18 Loading Complete 15. In the Titles/Display menu, update the text in the Main_Title field. Figure 4-19 Titles and Display Menu 16.
  • Page 52 DVR Firmware and Configuration Uploads 4–12 700-0098 R006...

  • Page 53: Maintenance Tasks

    Replacing the fan Seon recommends that the fan filter is checked for excess dirt on a regular basis, and is replaced when the filter filter restricts airflow. Failure to replace a blocked filter may result in the DVR shutting down on a ho t day due to inadequate air circulation.

  • Page 54: Troubleshooting The Trooper Tl

    5.2. Troubleshooting the Trooper TL The Trooper TL is designed for high reliability of operation. If you have any problems with your system, however, read this chapter. If you cannot resolve the issue, contact Customer Service at Seon Design. Symptom Possible Cause and Solution All problems.

  • Page 55: Specifications

    Specifications PPENDIX Specifications This appendix provides the product specifications for the Trooper TL4 and TL2 Mobile DVR System. Note: Specifications are subject to change without notice. A.3. Trooper TL Video Input/Output 75 Ohm NTSC video Video Resolution 720 × 480, 720 × 240, or 360 × 240 pixels Video Compression H.264 Media Storage...

  • Page 56: Advanced Smart-Temp

    Specifications A.3.1. Advanced Smart-Temp™ Temperature inside DVR Advanced Smart-Temp… Below –4°F (–20°C) DVR is not powered, although the drive can still be removed from the DVR, the heater is on. If the temperature falls below a preset value with the heater on, the DVR shuts down. Above 149°F (65°C) Shuts down the DVR to protect the drive from damage.

  • Page 57: Legal Notice

    Design Inc. that are the property of their respective owners. They are used in this User Manual for identification purposes only. User Manual Revision This is the R006 revision for this User Manual and is copyright, April 2014 of Seon Design Inc. All rights reserved. Exclusion of Liability...
  • Page 58 L–2...

  • Page 59: Seon Design Inc.® Product Warranty

    Seon reserves the right to refund the purchase price or to issue a credit only in lieu of replacement. Seon may use new or refurbished replacement parts for repairing its products, at its sole and arbitrary discretion.

  • Page 60: Disclaimer

    Provisions Applicable to American Customers For those customers whose mailing address is in the United States, Seon’s offer and any agreement of sale resulting therefrom shall be governed by and construed in accordance with the internal and domestic laws of the State of WASHINGTON without giving effect to the conflict of laws rules thereof.
  • Page 61 RETURN AUTHORIZATION (RA) NUMBER. Seon will only be responsible for the cost of ground freight. Any additional costs for express modes of freight will be paid by the purchaser of the Extended Warranty Product.
  • Page 62 Seon Design Inc.® Product Warranty W–4 700-0098 R006...
  • Page 64 Seon Design Inc. Unit 111, 3B Burbidge Street Coquitlam, BC Canada V3K 7B2 Telephone 604.941.0880 Toll Free Telephone 1.877.630.7366 604.941.0870 Toll Free Fax 1.866.664.3677 Email sales@seon.com Web site www.seon.com 700-0098 R006 Printed in Canada...

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