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SEON Trooper TR4 Installation And User Manual

Plus mobile digital video recording system
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Trooper® TR4 Plus Mobile
Digital Video Recording
(DVR) System
Installation and User's Guide
Manual Type
*700-0035*
Document part number 700-0035 R004

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  • Page 1 Trooper® TR4 Plus Mobile Digital Video Recording (DVR) System Installation and User’s Guide Manual Type *700-0035* Document part number 700-0035 R004...

  • Page 3: Contact Information

    Inc. that are the property of their respective owners. They are used in this User Manual for identification purposes only. User Manual Revision This is the March 2008 revision for this User Manual and is copyright, March 2008 of Seon Design Inc. All rights reserved. Exclusion of Liability...

  • Page 5: Abbreviations And Acronyms

    Who This Guide is For The Installation and User’s Guide is intended for anyone who needs to install and operate the Trooper TR4 Plus Mobile Digital Video Recording (DVR) System (TR4 Plus System). This Guide provides information and procedures for installing, configuring, operating, maintaining, and troubleshooting the TR4 Plus System.

  • Page 6: Related Documentation

    An optional remote control is available for use with the TR4 Plus DVR. Contact your sales representative at Seon Design for more information. Finding Information Online You can find information about Seon Design Inc,. as well as its products and services, by visiting www.seon.com. 700-0035 R004...

  • Page 7: Table Of Contents

    Contents Chapter 1 Introduction 1.1. TR4 Plus System - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–2 1.2.
  • Page 8 A.3. Lock Box - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - A–3 SEON DESIGN® INC. PRODUCT WARRANTY DISCLAIMER - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -W–2...
  • Page 9 Figures Figure 1-1 TR4 Plus DVR front panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3 Figure 1-2 TR4 Plus DVR back panel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–6 Figure 2-1...
  • Page 11 Tables Table 1-1 Front panel features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–3 Table 1-2 Description of DVR buttons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1–5 Table 1-3...
  • Page 12 viii...

  • Page 13: Chapter 1 Introduction

    HAPTER Introduction This chapter describes the product features and components of the Trooper TR4 Plus Mobile Digital Video Recording (DVR) System (TR4 Plus System).

  • Page 14: Tr4 Plus System

    Introduction 1.1. TR4 Plus System The TR4 Plus System consists of the following components: • TR4 Plus DVR • Lock box • Cameras • Hard drive • Cables and harnesses: • Power input harness for wiring of power and ignition trigger •...

  • Page 15: Tr4 Plus Dvr

    Introduction 1.3. TR4 Plus DVR 1.3.1. DVR Front Panel Features The TR4 Plus DVR has important features on the front panel such as the Temporary Power button, hard drive lock, removable hard drive, SHUTTLE wheel, DVR buttons, the CompactFlash card slot and the out jack.
  • Page 16 Introduction Table 1-1 Front panel features Item Feature Description wheel (outer Adjusts the video playback speed. See “Using the SHUTTLE/JOG Wheel to SHUTTLE wheel) Adjust the Playback Speed” on page 4–4. wheel (inner • Used to change the value of a menu item. wheel) •...

  • Page 17: Dvr Buttons

    Introduction 1.3.2. DVR Buttons The DVR buttons on the front panel illuminate when the buttons are activated. Table 1-2 provides a brief description of the DVR buttons. For detailed information on using the DVR buttons, see “Using the DVR Buttons” on page 4–2.

  • Page 18: Dvr Back Panel Features

    Introduction Table 1-2 Description of DVR buttons Button Description Pressing the button provides a Search menu for quickly finding the desired SEARCH SEARCH information. Exit the Search menu by pressing the button. See “Using the Search MENU Function” on page 4–4. Pressing the button provides a menu for backing up information to a CompactFlash COPY...
  • Page 19 Introduction Table 1-3 Back panel features Item Feature Description Alarm input connector: 2-pin ALARM IN Low voltage and Low/High temperature indicator (red) LOW VOLTAGE HIGH TEMP input connector: 4-pin Speed input connector: 3-pin SPEED Signals input connector: 6-pin (5 used) SIGNALS Ethernet connector...

  • Page 20: Lock Box

    (For installing the DVR under a seat, use of the Underseat Mounting Bracket Kit is recommended. For installing the DVR in a vertical mount, the Vertical Mounting Bracket Kit is recommended. Contact your sales representative at Seon Design for more information.) 1–8...

  • Page 21: Chapter 2 Installation

    HAPTER Installation This chapter provides information and procedures for installing the TR4 Plus System.

  • Page 22: Installing The Tr4 Plus Dvr And Lock Box

    Longer cables are available by contacting your Seon sales representative. Important note Important: If you are mounting the lock box under a seat, please contact your Seon Design sales representative or dealer for information on the Underseat Mounting Bracket Kit before starting the installation.

  • Page 23: Step 1: Installing The Lock Box

    Important: If you are mounting the lock box under a seat, contact your Seon Design sales representative or dealer for information on the Underseat Mounting Bracket Kit. The lock box can be installed horizontally (see “Horizontal Installation”). Four mounting points are located on the base of the lock box for securing the unit and raising the unit off the mounting surface by 3/16".

  • Page 24: Vertical Installation

    It is highly recommended that the Vertical Mounting Bracket Kit is used to help stabilize the lock box in a vertical installation. If you are mounting the lock box vertically, please contact your Seon Design sales representative or dealer for information on the Vertical Mounting Bracket Kit before starting the installation.

  • Page 25: Step 2: Installing The Dvr In The Lock Box

    Installation 2.3. Step 2: Installing the DVR in the Lock Box The DVR has two brackets attached to the sides that allow the DVR to slide easily in and out of the lock box. The brackets also enable easy top-up orientation of the DVR when the unit is installed on the floor or under a seat.

  • Page 26: Step 3: Installing The Camera

    Fan with filter and removable cover 2.4. Step 3: Installing the Camera If you have purchased a camera from Seon Design, install the camera according to the documentation that shipped with the product. To connect the camera (and the optional external microphone) to the DVR: 1.

  • Page 27: Figure 2-4 Terminal Blocks In The Camera

    The camera cable should be long enough to reach from a camera mounted to the header or ceiling of a bus down to the DVR lock box. Different cable lengths can be obtained by contacting Seon Design. The camera cable can be surface run or concealed.

  • Page 28: Step 4: Connecting The Power And Ignition Harness, Fuses, And Fuse Holders

    Installation 2.5. Step 4: Connecting the Power and Ignition Harness, Fuses, and Fuse Holders The power and ignition harness uses a pair of 16 AWG power wires to connect to the vehicle battery and a 22 AWG yellow wire to connect to an ignition-switched circuit.
  • Page 29 Installation 5. Strip the yellow wire end appropriately. A butt splice connector is supplied to connect the fuse holder to the yellow wire. Connect the other end of the fuse holder to an ignition-switched circuit. 6. The connector on the power and ignition harness is plugged into the Power In Connector on the back of the DVR.

  • Page 30: Step 5: Connecting The Alarm Input Harness And Alarm Switch

    Installation 2.6. Step 5: Connecting the Alarm Input Harness and Alarm Switch The TR4 Plus DVR allows for easy searching of events in the recorded video. An alarm event can be used to set a search point in the digital video and can be triggered from a number of different sources, including a driver-activated switch.

  • Page 31: Step 6: Connecting The Signal Harness

    Installation 2.7. Step 6: Connecting the Signal Harness The 5-conductor signal harness shown in Figure 2-8 connects to the various signals in the vehicle, including turn signals, stop-arm, brake lights, and warning lights, for example. If the signals are not being used with the TR4 Plus System, then the signal harness does not have to be installed.

  • Page 32: Step 7: Connecting The Speed Harness

    Connecting to a Transmission Control Module (TCM) The TR4 Plus DVR is able to interface directly to some types of TCM in vehicles. Contact Seon Design for more information about interfacing to different TCMs.

  • Page 33: Step 8: Hardware Installation Final Checklist

    Installation 2.10. Step 8: Hardware Installation Final Checklist Harnesses (Camera, recorder, and accessories) • Check for proper slack. • Check that the cables and harnesses are properly secured. • Check that sharp metal edges are not touching the cables or harnesses. •...
  • Page 34 2–14...

  • Page 35: Configuring The Dvr

    HAPTER Configuring the DVR This chapter provides information and procedures for configuring the DVR.

  • Page 36: Figure 3-1 On-Screen Display During Live Viewing And Recording

    Configuring the DVR 3.1. Configuring the DVR The TR4 Plus DVR uses on-screen configuring for easy setup of all the functions and controls. During live viewing and recording, the information displayed on the screen can include the items shown in Figure 3-1. Press the button for on-screen information such as camera title, main title, DISPLAY...

  • Page 37: Tr4 Plus Dvr Main Menu

    Configuring the DVR Table 3-1 On-screen display information Feature Description Indicates the operation status of the DVR. The options are: OPER • (Normal recording) RECORD • (Live images are viewed when the DVR is not LIVE recording) • (Playback of video, forward or reverse) PLAY (Record Position) Indicates how much of the hard drive has been recorded.

  • Page 38: Software Version

    3.2.1. Software Version The software version in the DVR is displayed at the bottom of the main menu. When contacting Seon Design about any service or operational issues, please have the software version available for Customer Service. In Figure 3-2, for example, the software version is 1.09.

  • Page 39: Table 3-2 Set Time/Date/Title Configuration Items

    Configuring the DVR 3. To exit the menu, press the button. MENU 4. Repeat these steps to set the Time, Date, and Auto Daylight Saving options. See Table 3-2. Table 3-2 Set Time/Date/Title configuration items Menu Item Description Values Default Time 12-hour Set the time for the DVR.

  • Page 40: Using The Titles/Display Menu

    Configuring the DVR 3.2.3. Using the Titles/Display Menu To view the Titles/Display menu: 1. On the main menu, press the 3/Up arrow or 4/Down arrow button to highlight Titles/Display. 2. Press the button. ENTER The Set Titles/Display menu appears as shown in Figure 3-4. Figure 3-4 Set Titles/Display menu To change a setting on the sub-menu: 1.

  • Page 41: Using The Record Mode/Schedule Menu

    Configuring the DVR 3.2.4. Using the Record Mode/Schedule Menu Use the Record/Schedule menu to set the camera speed in images per second ( the picture quality, the Delay-On and Delay-Off times, and other general recording options. To view the Record Mode/Schedule menu: 1.

  • Page 42: Table 3-4 Record Mode/Schedule Items

    Configuring the DVR Table 3-4 Record Mode/Schedule items Menu Item Description Values Default Record Speed The camera speed can be set to record at , 30 , 20 , 10 15 IPS different image rates, ranging from the , 1.5 fastest rate of 60 (60 images per , 0.2...
  • Page 43 Configuring the DVR Table 3-4 Record Mode/Schedule items Menu Item Description Values Default Delay-On Time Delay-On Time determines when the 0, 15 , 30 system will start up. For example, if , 10 Delay-On is set to 0, the system will , 20 , 30 , 45...

  • Page 44: Figure 3-6 Timers Menu

    Configuring the DVR 3.2.4.1. Using the Timers Menu Use the Timers menu to change the timer schedules to meet the requirements of different bus routes. The menu lets you configure up to twelve different timer schedules. To view the Timers menu: 1.

  • Page 45: Table 3-5 Timers Configuration Items

    Configuring the DVR Table 3-5 Timers configuration items Menu Item Description Values Default Enable Timers Setting Enable Timers to lets you record at preset times during the day. The vehicle ignition must be turned on for the timers to work. If Enable Timers is set to and all of the individual timers are set to , the DVR...

  • Page 46: Figure 3-7 Alarm Recording Configuration Menu

    Configuring the DVR 3.2.4.2. Using the Alarm Recording Menu The TR4 Plus DVR can interface to an external device that can trigger an Alarm event. If an Alarm occurs, the event is marked in the video recording for easy searching during playback. Also, the Recording Speed and Recording Quality can be changed during an external Alarm event.

  • Page 47: Table 3-7 Picture Quality Settings

    Configuring the DVR Table 3-6 Alarm Recording configuration items Menu Item Description Values Default Recording Quality The Recording Quality can also be set • 1 (Standard) for the duration of the Alarm Event. For • example, changing the quality to 6 •...

  • Page 48: Table 3-8 Estimated Recording Time In Hours With 40 Gb Hard Drive

    Configuring the DVR Important: The amount of memory the hard drive uses is dependent on the scene content and the lighting conditions. Your actual recording times may vary. Table 3-8 Estimated recording time in hours with 40 GB hard drive Images per second (IPS) Picture Quality...

  • Page 49: Table 3-10 Estimated Recording Times In Hours With 120 Gb Hard Drive

    Configuring the DVR Table 3-10 Estimated recording times in hours with 120 GB hard drive Images per second (IPS) Picture Quality 36 hours 27 hours 21 hours 18 hours 15 hours 13.5 hours 40.5 1080 1440 1080 2160 1620 1260 1080 4320 3240...

  • Page 50: Using The Signals/Speed/Gps Menu

    Configuring the DVR 3.2.5. Using the Signals/Speed/GPS Menu The TR4 Plus DVR has the ability to record various signals, vehicle speed, GPS, and other information from the vehicle. For example, when the brakes are applied, the text can be recorded on the camera picture. To view the Signals/Speed/GPS menu: 1.

  • Page 51: Figure 3-9 Calibrate Speed Menu

    Configuring the DVR Table 3-12 Signal/Speed configuration items Menu Item Description Values Default GPS Display The TR4 Plus DVR can display and record GPS data from an optional external GPS receiver. If the GPS Display option is set to the latitude and longitude of the vehicle location and the vehicle speed are displayed on the screen (see Figure 3-1 on page 3–2).

  • Page 52: Figure 3-10 Calibration In Progress Menu

    Configuring the DVR 2. Press the Temporary Power button only once to begin calibration. Wait approximately two seconds for the system to be ready to start calibration. Figure 3-10 appears. To cancel calibration, press the button. MENU After driving one mile, the may be anywhere from 2500 SPEED PULSE COUNT to 150,000, depending on the type of vehicle speed sensor being used.

  • Page 53: Using The Network Settings Menu

    Configuring the DVR 3.2.6. Using the Network Settings Menu The TR4 Plus DVR has a built-in network interface for connecting to an office network or to certain peripheral devices. To view the Network Settings menu: 1. On the main menu, press the 3/Up arrow or 4/Down arrow button to highlight the setting you want to change.
  • Page 54 Configuring the DVR Table 3-13 Network setting configuration items Menu Item Description Values Default Two different users can be USER NAME PASSWORD LEVEL SUPER assigned access to the DVR • Name Admin over a network. The user • Password Admin names are configurable, as are the user passwords.

  • Page 55: Using The System/Defaults Menu

    Configuring the DVR 3.2.7. Using the System/Defaults Menu The System/Defaults menu allows controls of system level settings and functions that should only be accessed by authorized individuals. To view the System/Defaults menu: 1. On the main menu, press the 3/Up arrow or 4/Down arrow button to highlight the setting you want to change.

  • Page 56: Figure 3-13 Alarm Buzzer Menu

    Configuring the DVR Table 3-14 System/Defaults configuration items Menu Item Description Values Default System Update See “Installing a Software Update” on page 3–24. Load Defaults See “Loading the Default Settings” on page 3–25. applicable Format CF Card See “Formatting the CompactFlash Card” on page 3– Password See “Enabling Password Protection”...

  • Page 57: Figure 3-14 Formatting Disk

    Configuring the DVR To enable/disable Alarm-in: • Set both Alarm-in and Buzzer Enable to to sound the alarm buzzer if an external Alarm Input is initiated. The buzzer sounds for the duration of the alarm. • Set the Alarm-In to to disable this feature.

  • Page 58: Figure 3-15 System Update Menu

    3.2.7.3. Installing a Software Update Important: The software update must be obtained from Seon Design. Attempting to load other software will not work. The software inside the TR4 Plus DVR can be upgraded in the field as new features are added.

  • Page 59: Figure 3-16 Load Defaults Menu

    Configuring the DVR 3.2.7.4. Loading the Default Settings The default values for all of the DVR options can be loaded at once using the Load Defaults option. Important: Loading the default settings will erase all of the user-programmed settings including the Title, Delay-On and Delay-Off times and the Timer settings. To load the default settings: 1.

  • Page 60: Figure 3-17 Format Cf Card Menu

    Configuring the DVR Figure 3-17 Format CF Card menu For complete information on the CF Card Reader, see the TR-CFR Compact Flash Reader and Conversion Software Installation and User’s Guide (document part number 700-0021). 3.2.7.6. Enabling Password Protection The TR4 Plus DVR can provide password protection that will disable the use of the front panel buttons.

  • Page 61: Chapter 4 Operating The Dvr

    HAPTER Operating the DVR This chapter provides information and procedures for operating the DVR.

  • Page 62: Operating And Monitoring The Dvr

    Operating the DVR 4.1. Operating and Monitoring the DVR The TR4 Plus DVR front panel provides several features which are used to operate and monitor the status of the DVR: the DVR buttons, Temporary Power button, various status indicator lights, and the wheel.
  • Page 63 Operating the DVR Table 4-1 Using the DVR buttons Button Description Press the 3/Up arrow button to: • Display camera 3 on the monitor. ARROW • Scroll up one line of text or move to the next field in the menu system. Press the 4/Down arrow button to: DOWN...

  • Page 64: Playing Back Recorded Video

    Operating the DVR 4.2. Playing Back Recorded Video To playback video: 1. If the DVR is not recording, press the button to start playback of the PLAY recorded video and audio. 2. During playback or when the video is stopped, press the button to PLAY start playing the video in reverse.

  • Page 65: Searching For Recorded Information By Segment List

    Operating the DVR Figure 4-2 Search menu To change a setting on the sub-menu: 1. Press the 3/Up arrow or 4/Down arrow button to highlight the setting you want to change. 2. Press to advance through the fields. 3. Press the button to enter the sub-menu for the desired option.

  • Page 66: Searching For Recorded Information By Alarm List

    Operating the DVR Figure 4-3 Segment search 4.3.2. Searching for Recorded Information By Alarm List Searching by alarm list lets you quickly identify any problems that the driver may have indicated by pressing the Alarm Input Switch. To search by alarm list: 1.

  • Page 67: Searching For Recorded Information By Date/Time

    Operating the DVR Figure 4-4 Alarm search menu 4.3.3. Searching for Recorded Information By Date/Time Searching by Date/Time lets you search by the date and time that the alarm event occurred, as shown in Figure 4-5. To search by date/time: 1.

  • Page 68: Using The Copy Button

    Operating the DVR 4.3.3.1. Search Menu Configuration Items Table 4-3 Search menu configuration items Menu Item Description Values Default Set the date. Not applicable DATE YYYY • 01 to 12 for the month • 01 to 31 for the day •...

  • Page 69: Using The Lock Button

    Operating the DVR Figure 4-6 Backup Images to CF Card menu Table 4-4 Backup images to CF Card menu items Menu Item Description Values Default Set the start date and time in 12-hour Not applicable START YYYY format. Adjusting the month when •...

  • Page 70: Turning The Alarm Buzzer To Off/On

    Operating the DVR To lock out the front panel keypad if the Password Enable option is 1. Press the button for 3 seconds. LOCK The red LED on the button will be illuminated. LOCK 2. To disable the lock, enter the password while pressing the button.

  • Page 71: Installing The Hard Drive

    Downloading video to a PC is described in the HD Reader User’s Guide (document part number 700-0036). Please refer to this user guide which is available online at www.seon.com. 4.9. Voltage Display The TR4 Plus System displays and records the input voltage of the vehicle on- screen, as shown in Figure 4-7.

  • Page 72: Low Voltage/Low/High Temp Indicator

    Operating the DVR 4.10. LOW VOLTAGE/LOW/HIGH TEMP Indicator In addition to the on-screen voltage display, the TR4 Plus DVR has a red indicator on the back of the DVR. The indicator VOLTAGE HIGH TEMP illuminates when the voltage level to the DVR is too low, as shown in Table 4-5. Table 4-5 L indicator OW VOLTAGE...

  • Page 73: Chapter 5 Maintenance And Returning Product For Service

    HAPTER Maintenance and Returning Product for Service This chapter provides information and procedures for performing periodic maintenance on the TR4 Plus System and returning any part of the system for service.

  • Page 74: Maintenance

    DVR shutting down on a hot day due to inadequate air circulation. If you need a new fan filter, contact your dealer or Seon Design to obtain a replacement. To replace the fan filter: 1.

  • Page 75: Returning Product For Service

    Maintenance and Returning Product for Service 5.2. Returning Product for Service If any part of the TR4 Plus System is to be returned to Seon Design Inc. for service, please contact Seon, provide the model and or serial number of your unit, and ask for a Return Authorization (RA) number.
  • Page 76 5–4...

  • Page 77: Chapter 6 Troubleshooting

    HAPTER Troubleshooting This chapter provides information and procedures on troubleshooting the TR4 Plus System.

  • Page 78: Troubleshooting The Tr4 Plus System

    The TR4 Plus System is designed for high reliability of operation. If, however, you have any problems with your system, read this Troubleshooting chapter. If you cannot resolve the issue, contact Customer Service at Seon Design. Symptom Possible Cause and Solution All system problems.
  • Page 79 Troubleshooting Symptom Possible Cause and Solution The DVR power indicator is • Check the connections inside the camera and to the DVR lock box. illuminated, but there is no picture on • Is the indicator on the back panel LOW VOLTAGE HIGH TEMP the video monitor output.
  • Page 80 6–4...

  • Page 81: Specifications

    Specifications This appendix provides the product specifications for the Trooper TR4 Plus Mobile Digital Video Recording (DVR) System. Note: Specifications are subject to change without notice.

  • Page 82: Tr4 Plus Dvr

    Specifications A.1. TR4 Plus DVR Video Input/Output 75 Ohm NTSC video Video Resolution 720 × 480 pixels Video Compression M-JPEG (Motion JPEG) Hard Drive File Format Proprietary Hard Drive Style 2.5" Mobile Hard Drive Size 40 GB, 80 GB, 120 GB, or 160 GB Hard Drive Removal Hot swappable, locking key-secured Camera Input Connectors...

  • Page 83: Tr4 Plus Dvr Functional Features

    Specifications A.2. TR4 Plus DVR Functional Features Time Format 12 hour mode Date Format YYYY Daylight Saving Time (Automatic) and , Configurable Start and Stop Main Title 28 characters Camera Titles 12 characters per title Repeat Record User selectable Delay-On Off, 15 seconds to 60 minutes with Smart-Start Delay-Off Off, 15 seconds to 60 minutes...

  • Page 85: Seon Design® Inc. Product Warranty

    Seon. In the event of replacement, the returned product will be credited to the customer’s account and a new invoice issued for the replacement item. Seon reserves the right to refund the purchase price or to issue a credit only in lieu of replacement.

  • Page 86: Disclaimer

    WARRANTIES OR MODIFIED WARRANTIES ARISING FROM USAGE OF TRADE OR COURSE OF DEALING Any description of the goods or services, whether in writing or made orally by Seon or Seon’s agents, specifications, samples, models, bulletins, drawings, diagrams, engineering sheets or similar materials used in connection with customer’s order are for the sole purpose of identifying the goods and/or services...
  • Page 87 Provisions Applicable to American Customers For those customers whose mailing address is in the United States, Seon’s offer and any agreement of sale resulting therefrom shall be governed by and construed in accordance with the internal and domestic laws of the State of without giving effect to the conflict of laws rules thereof.
  • Page 88 W–4...
  • Page 90 Seon Design Inc. Unit 111, 3B Burbidge Street Coquitlam, BC Canada V3K 7B2 Telephone 604.941.0880 Toll Free Telephone 1.877.630.7366 604.941.0870 Toll Free Fax 1.866.664.3677 Email sales@seon.com Web site www.seon.com Document part number 700-0035 R004 Printed in Canada...

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