Table of Contents
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Table of Contents
Related Manuals for SEON TL-HD
Summary of Contents for SEON TL-HD
- Page 1 Maintenance and Troubleshooting Guide 700-0195 R004 *700-0195*...
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Page 3: Table Of Contents
Reformatting Hard Drives ........................26 Removing the Hard Drive ........................29 Replacing the Hard Drive ........................30 Cleaning the Dome or Wedge Camera Window ................31 Cleaning the DVR front cover and cable cover ................31 Seon Maintenance and Troubleshooting Guide R004... - Page 4 GPS ................................ 42 XELR-8 G Sensor..........................43 Inertia G Sensor ........................... 44 TR-INR External Inertia/G Sensor ..................... 46 TR-INR Programming and Use ......................47 Smart-Link ............................. 48 vMax View ............................. 49 VML ................................ 50 Seon Maintenance and Troubleshooting Guide R004...
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Page 5: Maintenance Overview
Maintenance Overview All Seon products are designed for high reliability of operation. By establishing a regular preventative maintenance program you can eliminate possible problems before they occur, protect your investment and enhance the smooth operation of your camera system. Within this manual you will find a number of different maintenance procedures. Some, such as “The 5 Minute Test”... -
Page 6: Dvr Status Check And Camera Alignment - 5 Minute Test
LED are flashing, unit is recording. LED flash frequency depends on recording parameters. TL-HD/TL/MX/MX-HD PWR LED HDD LED DX-HD/DX12/TX8 HDD LED PWR LED 4. While the DVR is recording, check the camera views for required coverage (field of view). Report or adjust any misaligned cameras. Seon Maintenance and Troubleshooting Guide R004... - Page 7 While recording, listen closely to the DVR itself. There should be no clicking or any other audible noise, except the fan if smart-temp is activated) 5. After recording for about one minute, stop the DVR. 6. Right click anywhere in screen then left click the Playback button. Seon Maintenance and Troubleshooting Guide R004...
- Page 8 9. Left click the Exit icon to return to normal view. 10. Turn off the ignition and allow the DVR to shut down normally. 11. Disconnect the monitor, mouse and install the locking lid. Test complete. Seon Maintenance and Troubleshooting Guide R004...
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Page 9: Adjusting The Date And Time
There are two ways to set the DVR Date and Time – Manually, through the Time/Date Menu (see item 5 below). Through the GPS/Speed Menu, if GPS is installed, using UTC Time Reference (See item 6 below). Seon Maintenance and Troubleshooting Guide R004... -
Page 10: Setting The Time And Date Manually
The Time and Date screen appears. 3. Select the Time Format and the Date Format from the drop-down lists. If Daylight Saving applies in your area, ensure that the Auto Daylight Saving field is set to On. Seon Maintenance and Troubleshooting Guide R004... - Page 11 6. Click the back button to return to the Time and Date menu. 7. In the Time and Date menu, click the Time box to open the time settings dialog. Seon Maintenance and Troubleshooting Guide R004...
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Page 12: Setting The Time And Date Using Gps
When GPS is installed users can set the Time and Date through the GPS Menu using UTC Time Reference. 1. From the Configuration main menu, left click on Alarm/Signal. The alarms and Signals menu appears. 2. Click GPS Seon Maintenance and Troubleshooting Guide R004... - Page 13 (When your Auto Daylight Saving feature is configured in the Time/Date sub-menu, the UTC reference will be adjusted accordingly). When GPS Time is set to On, it will override manual settings configured through the Time and Date menu. Seon Maintenance and Troubleshooting Guide R004...
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Page 14: Changing Fan Filters
If you need a new air filter, contact your dealer or Seon Design to obtain a replacement. (The dirty filter can be cleaned by a light application of compressed air while awaiting replacement). -
Page 15: Checking The Dvr Condition & Mounting
Is the DVR securely attached to the mounting plate and is the mounting plate fully secured in place? If the cables enter the cable cover through a side or rear knockout hole, is the cable grommet fully intact to protect the cables from wear? Seon Maintenance and Troubleshooting Guide R004... -
Page 16: Connecting A Laptop To Dvr Via Ethernet Cable
9. Next select User Levels and add users as necessary paying close attention to their Level 10. You may also use the default password of Name: “Admin”, Password: “11111111”. 11. Click Back several times to save and leave the Configuration menus. Seon Maintenance and Troubleshooting Guide R004... -
Page 17: How To Configure Your Computer For Windows Xp Users
2. Click on “Local Area Connection” and then select “Properties” 3. Click to highlight “Internet Protocol” (“TCP/IP” settings in XP) and then click “Properties” 4. Make sure the “Obtain an IP Address automatically” radio button is enabled. Seon Maintenance and Troubleshooting Guide R004... -
Page 18: How To Configure Your Computer For Windows 7 Users
How to configure your computer for Windows 7 users 1. Open Control Panel and click on “Network and Sharing Center”. 2. On the left side of the page, click “Change Adapter Settings”. Seon Maintenance and Troubleshooting Guide R004... - Page 19 3. Right click on your network connection and choose “Properties”. 4. Highlight the “Internet Protocol Version 4 (TCP/IP)” and then click “Properties”. Seon Maintenance and Troubleshooting Guide R004...
- Page 20 4. Make sure that the radio button next to the “Obtain an IP Address Automatically” is selected. 5. Click OK. Seon Maintenance and Troubleshooting Guide R004...
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Page 21: Connecting The Dvr To The Computer
9 of “How to configure the DVR” on page 16. Default login: Name: Admin Password: 11111111 Note: You may be prompted to install Active X control. This is necessary for the program to operate correctly. Seon Maintenance and Troubleshooting Guide R004... - Page 22 7. On the configuration tab, we can do full DVR configuration. Please refer to your DVR install guide for further information. NOTE: You must click the Save button on each screen you edit to save the configuration changes. Seon Maintenance and Troubleshooting Guide R004...
- Page 23 7. Below is the example of the Archive screen 9. To disconnect from the DVR, close Internet Explorer. Seon Maintenance and Troubleshooting Guide R004...
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Page 24: Updating The Dvr Firmware
NOTE: The firmware file is available from your SEON sales rep or a SEON service rep. The USB device that the new firmware from SEON is going to be loaded onto must be blank. No other files can be on the USB device. - Page 25 6. Click Configuration. 7. In the Configuration menu, click System. 8. In the System menu, click Program Update. Seon Maintenance and Troubleshooting Guide R004...
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Page 26: Reformatting Hard Drives
11. Always Reformat the hard drives after a firmware update. Reformatting Hard Drives 1. Access the Configuration menu by right clicking the mouse anywhere on the screen. 2. Click Configuration. 1. In the Configuration menu, click System. Seon Maintenance and Troubleshooting Guide R004... - Page 27 2. In the System menu, click Program Update. Seon Maintenance and Troubleshooting Guide R004...
- Page 28 The hard drive has now been formatted and is ready to use again. 6. Click Back to exit the menu screens. The DVR should start recording normally and show “STATUS: RECORD”. 7. Turn the ignition off and let the DVR power down on its own. Seon Maintenance and Troubleshooting Guide R004...
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Page 29: Removing The Hard Drive
3. To ensure all recording has stopped, wait until the HDD LED stops flashing. CAUTION: Data Loss Do not remove the drive until the red HDD activity indicator is OFF. Failure to do so may result in lost data. 4. Gently pull out the drive. Seon Maintenance and Troubleshooting Guide R004... -
Page 30: Replacing The Hard Drive
2. Insert the drive key, turn clockwise by ¼ turn until the drive lock is in the locked position. If the drive is properly seated the key lock should move easily from 12 to 3 o’clock. Do not try to force the locking mechanism in order to seat the drive. Seon Maintenance and Troubleshooting Guide R004... -
Page 31: Cleaning The Dome Or Wedge Camera Window
The liquid can seep through the edges between the glass and the housing and may damage delicate circuitry in the camera. Water or Liquid Damage on internal cameras is not covered under your SEON product warranty. 2. Gently wipe the dome/wedge glass surface with the glass cleaner dampened cloth until the surface is clean. -
Page 33: Troubleshooting Overview
Exchange units may be new units or units that have been repaired to full factory specifications at Seon’s discretion. If the product is found to be in good working order or its inability to function properly is not covered by this warranty, the product will be returned in the same condition as received unless repair is possible and requested by the customer. -
Page 34: Dvr
Are the timers on? Check the Timer Settings Menu. If “Enable Timers” is set to “On”, the DVR will only record on the days and times set. In the Recording Settings menu, is “Repeat Record” set to “Off”? Seon Maintenance and Troubleshooting Guide R004... - Page 35 In very cold weather when the bus is first started, the DVR has a built in heating weather element that is there to warm up the hard drive. This may take time until the hard drive reaches its operating temperature. Seon Maintenance and Troubleshooting Guide R004...
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Page 36: Access Point
POE Injector Are the lights on the POE injector illuminated? Check the power AC adapter that powers this unit, is it plugged in? Are the 2 Ethernet cables plugged in? Seon Maintenance and Troubleshooting Guide R004... -
Page 37: Wireless Bridge
Smart Reach Bridge this recessed button will cause the unit to restart. Use this when having issues connecting with the rest of the system. Do not hold the button in, just press and release only. Seon Maintenance and Troubleshooting Guide R004... -
Page 38: Smart Reach Lite - Wireless Bridge
Next to the Ethernet connector is a small button marked reset. Press and release the button and the bridge will restart. Do NOT hold the button down more than a second or 2, otherwise, you may set the bridge back to factory defaults. Seon Maintenance and Troubleshooting Guide R004... -
Page 39: Cables
The control cable will provide voltage when the DVR is powered up. This is used to turn on and off the wireless bridge or other peripheral device. If this cable is compromised, it may prevent the equipment from powering up. Check cabling for integrity Seon Maintenance and Troubleshooting Guide R004... -
Page 40: Cameras
Check this to see if it is in the on position, if the camera is facing out through the windshield, turn off the IR. Strobing camera output to • Check to see if the green IR filter above the lens and has been the monitor. removed or broken. Seon Maintenance and Troubleshooting Guide R004... - Page 41 The cameras are focused at the factory before being shipped. If the camera has had rough handling or someone had twisted the lens it could cause the camera to have a blurred picture. It is recommended that the camera be returned to Seon for service. Seon Maintenance and Troubleshooting Guide R004...
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Page 42: Gps
Harness / connection: Ensure that the Antenna cable is not crimped and that the SMA jacks are not bent, crimped or otherwise damaged. No satellites available Poor weather or solar conditions are interfering with satellite signal. The satellites are offline. Seon Maintenance and Troubleshooting Guide R004... -
Page 43: Xelr-8 G Sensor
Press and hold the Set button for 5 seconds until the LED flashes. The unit is now calibrated. Threshold Settings Refer to the installation guide for details on adjusting the thresholds. Seon recommends that the thresholds be set to .6 or higher to reduce false alarms. Mode Buttons Set 1 to ON. -
Page 44: Inertia G Sensor
Each bus yard or transportation facility has different Requirements for G Sensor sensitivity settings. SEON has found the following settings work in most cases: X – Forward/Back axis, set to +.6/-.6 and associate with an alarm. - Page 45 1. Make sure the DVR is mounted securely in a horizontal or vertical position. 2. Start the calibration process by pressing Field Calibrate. When the process is complete, a Calibration Complete message is displayed. 3. End the process by pressing the Stop button. Seon Maintenance and Troubleshooting Guide R004...
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Page 46: Tr-Inr External Inertia/G Sensor
Check for physical signs of damage to the Inertia sensor itself. IE. Burnt out LED; Damaged or broken buttons, cracked or broken housing and glass etc. Check to ensure that there is no evidence of water damage to either the connector pins or the Inertia Sensor itself. Seon Maintenance and Troubleshooting Guide R004... -
Page 47: Tr-Inr Programming And Use
(as close to level as possible). The Calibration should be done after the unit is mounted in the vehicle. Press and release both buttons simultaneously to calibrate the unit. The small lamps above the characters will light when complete. Seon Maintenance and Troubleshooting Guide R004... -
Page 48: Smart-Link
Check all wiring connections. green all the time. This could be an issue with the DVR or the drive is not locked in place. If not resolved, it may be an issue with the Smart-Link unit. Call Seon Support. Wiring issues Check for very tight cables that are strained when connected to the Smart-Link. -
Page 49: Vmax View
When archiving you must not archive across several clips. Each segment must be archived separately Cannot open help file The help folder must be copied from C:\Program Files (x86)\Seon\vMax3 to C:\Program Files (x86)\Seon\vMax3\vMax3 Archive file cannot be opened This can occur if the file name has periods in the file name. Try naming or does not have AVI archive with dashes to make sure that .avi extension is retained... -
Page 50: Vml
The GPS cannot detect the satellites. Move vehicle outside away detected by vMax Live Plus from obstructions The cellular connection is not complete. Check with Seon Support for communicator status. Has the bus’s Device ID been activated? ...