Before Calling For Service - Sharp ER-A411 Full Detailed Instruction Manual

Before Calling for Service

If you encounter any of the following problems, please read below before calling for service.
• The display does not illuminate.
• The display is illuminated, but the whole machine
refuses entries.
• No receipt is issued.
• No journal paper is taken up.
• Printing is unusual.
Fault
• Is power supplied to the electric outlet?
• Is the power cord plug out or loosely connected to
the electric outlet?
• Is the register in screen-save mode?
• Is a cashier code assigned to the register?
• Is a clerk code assigned to the register?
• Is the register in the REG mode?
• Is the receipt paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the "OFF" status?
• Is the print roller arm securely locked?
• Is the take-up spool installed on the bearing
properly?
• Is there a paper jam?
• Are the printer head/sensor/roller clean?
• Is the paper roll properly installed?
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Checking