Before Calling For Service; Error Message Table - Sharp ER-A247 Instruction Manual

Before Calling for Service
If you encounter any of the following problems, please read below before calling for service.
• The display does not illuminate.
• The display is illuminated, but the whole register
refuses entries.
• No receipt is issued.
• Printing is unusual.
Error message table
Error message (display)
AMT. TEND ONLY
COMM. ERROR
DEPARTMENT IS INHIBITED
ENTRY INHIBITED NN▪▪N
ENTRY OVERFLOW PLEASE
CHECK ENTERED DIGITS
INVALID CODE ENTRY
MISOPERATION INVALID KEY
OPEN PRICE ENTRY INHIBITED
OVER LIMIT.
PAPER EMPTY
PLU IS SET TO INHIBIT
PRESET PRICE ENTRY INHIBITED The preset price entry is inhibited. (Only open price entry)
PRINTER ERROR
STACK OVER
UNDEFINED CODE
Fault
The amount tendering is compulsory.
A communication error occurred.
Operated department is programmed as "INHIBIT".
Perform the correct key operation.
The correct numeric data must be entered.
The correct code data must be entered.
Perform the correct key operation.
The open price entry is inhibited. (Only preset price entry)
Overflow limitation error
Install a new paper roll, and press the
Operated PLU is programmed as "INHIBIT".
The temperature/voltage of printer head is too high.
Turn off the power, and repair the printer. Then turn on the power
and press
Turn off the power, and consult a Sharp Authorized Servicer.
Desired code is not programmed yet.
• Is power supplied to the electric outlet?
• Is the power cord plug out or loosely connected to
the electric outlet?
• Is the register in screen-save mode?
• Is a clerk code assigned to the register?
• Is the register in the REG mode?
• Is the receipt paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the "OFF" status?
• Is the print roller arm securely locked?
• Are the printer head/sensor/roller clean?
• Is the paper roll properly installed?
Error status and action
l key.
Checking
l key.
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