Surveon CAM3351 User Manual
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Surveon CAM3351 User Manual

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CAM3xxx Series

User Manual

Release 1.9

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Summary of Contents for Surveon CAM3351

  • Page 1: User Manual

    CAM3xxx Series User Manual Release 1.9...

  • Page 2: Copyright Statement

    Product specifications are also subject to change without notice. Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology Inc. Microsoft Windows and Windows are registered trademarks of Microsoft ...

  • Page 3: Revision History

    New model: CAM3371 added. June 2012 New model: CAM3351 added. September 2012 New models added. August 2013 New bracket added for CAM3351 and UI October 2013 Modified. Add new controller icons December 2013 New model: CAM3471MP added. Feb. 2014...

  • Page 4: Table Of Contents

    1.1. Network Camera Introduction ........... 11 1.2. Features and Benefits ............. 12 1.3. Technical Specifications ............14 Model List for CAM3xxx Series ............14 Specifications for CAM3351/-3351R4/-3351R6 ........15 Specifications for CAM3361 ............18 Specifications for CAM3361LV/-3461LV ..........20 Specifications for CAM3371 ............22 Specifications for CAM3371EM/-EV ..........
  • Page 5 Cable Functions for CAM3351 ............39 2.4. Installation ................42 Installation for CAM3xxx Series (except compact cameras) ..... 42 Installation for compact cameras - CAM3351/3361LV/3461LV ....44 2.5. Camera Deployment ............... 47 2.6. Before You Start ..............49 Chapter 3. Connecting to the Network Camera ........50 3.1.
  • Page 6 Basic Settings ..............80 Text Overlay Setting .............. 81 Video Codec Setting .............. 81 Image Appearance Settings ............82 Image Appearance (for CAM3351)..........82 Image Appearance (for CAM3361)..........86 Image Appearance (for CAM3371)..........91 Image Appearance (for CAM3471V/3471M/3471MP, CAM3571M/-VP, CAM3371EV/-EM, CAM3351R3, CAM3361LV, CAM3461LV)....100 Video Streams ..............
  • Page 7 Storage Status ..............141 Storage Management ............142 System Status ..............143 System Log ................ 144 Firmware Upgrade ............... 145 Configuration Upgrade ............145 Resetting to Factory Default Settings ......... 146 Export/Import & Reboot ............148 Chapter 5. Configuration through the IP Utility ........149 5.1.
  • Page 8 Copy to Group ................. 174 5.6. Configuration Settings ............176 Download Configuration .............. 177 Update Configuration ..............178 5.7. Firmware Actions ..............179 Update Firmware ..............179 5.8. Focus Tool ................. 181...

  • Page 9: Safety Precautions

    Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators  and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the consequences of accessing non-field-serviceable units such as the power supplies.

  • Page 10: Device Site Recommendations

    Device Site Recommendations The device should be installed according to specifications. This device should be operated at a site that is: Clean, dry, and free of excessive airborne particles.  Well-ventilated and away from heat sources such as direct sunlight ...

  • Page 11: Chapter 1. Product Overview

    Chapter 1. Product Overview 1.1. Network Camera Introduction CAM3xxx series are professional network cameras that use Internet Protocol (IP) to transmit video streams and control signals over networks. Capable of operating over both LANs and WANs, they provide a complete budget-conscious remote surveillance solution that are ultra clear and highly integrated.

  • Page 12: Features And Benefits

    1.2. Features and Benefits 3xxx series IP camera is a cutting-edge digital video transmission device. It can compress and transmit real-time images of outstanding quality using a reasonable amount of bandwidth through a standard TCP/IP network. The following features make this IP camera an outstanding choice when building an intelligent IP surveillance system: High Video Quality ...
  • Page 13 Tampering Detection  This is an intelligent video analytics application available only in selected network cameras in the market. When a camera is manipulated in any way (e.g. accidental redirection, blocking, defocusing, spray-painted, covered or damaged), it can automatically trigger recording and alert notifications. Power-over-Ethernet ...

  • Page 14: Technical Specifications

    1.3. Technical Specifications Model List for CAM3xxx Series CAM3351 Full HD D/N Bullet IP Camera CAM3351R4 2 Megapixel D/N Bullet IP Camera CAM3351R6 2 Megapixel D/N Bullet IP Camera CAM3361 2MP D/N Bullet IP Camera with Individual ISP CAM3361LV 2 Megapixel D/N Outdoor Bullet IP Camera...

  • Page 15: Specifications For Cam3351/-3351R4/-3351R6

    Specifications for CAM3351/-3351R4/-3351R6 Model Name CAM3351 CAM3351R4 CAM3351R6 Full HD D/N Description 2 Megapixel D/N Bullet IP Camera Bullet IP Camera 1/2.7" 2 megapixel Image Sensor 1/2.8” megapixel SONY Exmor CMOS progressive scan CMOS Lens 4.2mm, F1.6 f4.2 mm, F1.8 f6.0 mm, F2.0...
  • Page 16 UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP Ethernet 10/100 Base-T / RJ45 Local Storage microSD/SDHC x 1 RS-485 SDK 2.0 Microsoft Windows XP/Vista/7 Browser Microsoft IE 6.0 or above Surveon VMS Software Surveon VMS 2.6 2.4.7...
  • Page 17 Operation: -10~50°C (14~122°F) Temperature Storage: -30~60°C (-22~140°F) Humidity 5 to 90% 12VDC 1.5A；PoE Power PoE (IEEE 802.3af ) with Class 3 (IEEE 802.3af) with Class 3 Power Max. 7W (w/o Max. 9W (w/o Heater) Consumption Heater) 75mm x 76mm x 172mm Dimension Length: 165mm, Diameter: 75mm...

  • Page 18: Specifications For Cam3361

    Specifications for CAM3361 Model Name CAM3361 Description 2M D/N Bullet IP Camera with Individual ISP Image Sensor 1/2.7" 2 megapixel progressive scan CMOS Lens 2.8 - 11 mm varifocal lens, F1.4 48dB Day/Night ICR IR LED Yes (20M) 0.01 Lux @ F1.2 (B/W) Min Illumination 0.1 Lux @ F1.2 (Color) Iris Control...
  • Page 19 Alarm In/Out Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, Supported DDNS, SMTP, FTP, HTTP, CIFS, PPPoE, Protocols UPnP, RTP, RTSP, RTCP, 3GPP Ethernet...

  • Page 20: Specifications For Cam3361Lv/-3461Lv

    Specifications for CAM3361LV/-3461LV Model Name CAM3361LV CAM3461LV 2 Megapixel D/N Outdoor Bullet 3 Megapixel D/N Outdoor Bullet Description IP Camera IP Camera 1/2.5” megapixel progressive scan Image Sensor 1/2.8” megapixel SONY Exmor CMOS CMOS Lens f3-10.5 mm varifocal lens, F1.4 48dB Day/Night ICR IR LED...
  • Page 21 Audio Audio Compression Audio Input/Output Alarm In/Out Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, record to local Event Action storage, trigger DO IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP, Supported DDNS, SMTP, SNMP, FTP, HTTP, HTTPS, CIFS, PPPoE, Protocols...

  • Page 22: Specifications For Cam3371

    Specifications for CAM3371 Model Name CAM3371 Description 2MP D/N Bullet IP Camera with Individual ISP Image Sensor 1/2.8" 2 megapixel SONY Exmor CMOS Lens 3 - 9 mm moto lens, F1.2 48dB Day/Night ICR IR LED Yes (20M) 0.01 Lux @ F1.2 (B/W) Illumination 0.1 Lux @ F1.2 (Color) Iris Control...
  • Page 23 Audio 32KHz, ADPCM Compression Audio 3.5mm phone jack Input/Output Alarm In/Out Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, Supported DDNS, SMTP, FTP, HTTP, CIFS, PPPoE, Protocols...

  • Page 24: Specifications For Cam3371Em/-Ev

    Specifications for CAM3371EM/-EV Model Name CAM3371EM CAM3371EV Description 2MP P-iris D/N Bullet IP Camera Image Sensor 1/2.8" 2 megapixel SONY Exmor CMOS Lens f3-10.5 mm auto focus lens, F1.4 f3-10.5 mm varifocal lens, F1.4 50dB Day/Night ICR IR LED Yes (30M) 0.005 Lux @ F1.4 (B/W) Illumination 0.05 Lux @ F1.4 (Color)
  • Page 25 Audio 16KHz, ADPCM/G.711 Compression Audio 3.5mm phone jack Input/Output 1/1, terminal block Alarm In/Out Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, Supported...

  • Page 26: Specifications For Cam3471V/3471M/3471Mp

    Specifications for CAM3471V/3471M/3471MP Model Name CAM3471V CAM3471M CAM3471MP 3M HDR D/N Outdoor Bullet IP 3M Auto Focus D/N Outdoor Bullet Description Camera IP Camera Image Sensor 1/3" 3 megapixel progressive scan CMOS Lens 2.8 - 12 mm varifocal lens, F1.4 3 - 9 mm motorized lens, F1.2 48dB Yes (HDR, 100 dB)
  • Page 27 Audio Compression 32KHz, ADPCM Audio Input/Output 3.5mm phone jack Alarm In/Out 1/1, terminal block Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, record to local Event Action storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, Supported Protocols PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP...

  • Page 28: Specifications For Cam3571M/Vp

    Specifications for CAM3571M/VP Model Name CAM3571M CAM3571VP 5M Auto Focus D/N Bullet 5M P-Iris D/N Bullet Description IP Camera IP Camera Image Sensor 1/2.5" 5 megapixel progressive scan CMOS Lens 4.5 - 9 mm auto focus lens, F1.2 3.3 – 10.5 mm varifocal lens, F1.4 48dB Day/Night ICR IR LED...
  • Page 29 Audio 32KHz, ADPCM Compression Audio 3.5mm phone jack Input/Output 1/1, terminal block Alarm In/Out Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, Supported...

  • Page 30: Chapter 2. Hardware Overview

    Chapter 2. Hardware Overview 2.1. Overview CAM3xxx Series (except compact cameras) CAM3351 1. Sunshield 2. Lens 3. IR LED 4. Light Sensor 5. Camera Bracket...

  • Page 31: Cam3351R3/3361Lv/3461Lv

    CAM3351R3/3361LV/3461LV Rear View for CAM3xxx Series (except compact cameras) Please remove the cover. Reset Button microSD/SDHC Card Slot Status LED Indicator...

  • Page 32: Dimensions

    2.2. Dimensions Dimensions for CAM3xxx Series (except compact cameras) Unit: mm (inches) Dimensions for CAM3351 Unit: mm (inches)

  • Page 33: Dimensions For Cam3351R3/3361Lv/3461Lv

    Dimensions for CAM3351R3/3361LV/3461LV Unit: mm (inches)

  • Page 34: Functions

    2.3. Functions Cable Functions for CAM3xxx Series (except compact cameras) RESET STATUS...
  • Page 35 Please look into the following table for cable options: CAM3371 CAM3471M CAM3351R3 CAM3471V CAM3351 CAM3361 CAM3371EV CAM3471MP CAM3361LV CAM3571VP CAM3371EM CAM3571M CAM3461LV Audio In/Out Optional Optional Optional Optional Connector   Network       Connector ...
  • Page 36 Note: Apacer 4GB Class 6/Transcend 8GB Class 6/Kingston 16GB Class 2, SanDisk 16GB Class 2/SanDisk 32GB Class 4 MicroSDHC card are recommended, since they have passed the SD Card QVL (Qualified Vender List) test. 5. Video Out Connector (CAM3361 only) Video Out Connector is used for connecting monitors with BNC ports.
  • Page 37 Pin 1 Ground Description 12V Auxiliary DC Power Pin 2 Electrically Voltage: 12V DC, (not to power this connected in Max: 1.2W camera) parallel with the connector for the power supply, this pin provides an auxiliary connector for main power to the unit.

  • Page 39: Cable Functions For Cam3351

    Cable Functions for CAM3351 1. Power Connector The power connector is provided for solutions without PoE. 2. Network Connector The camera connects to the network via a standard RJ-45 network connector. The camera detects the speed of the local network (10/100BaseT).
  • Page 40 4.) Note: (1) Resetting to the factory default settings using the reset cable will cause all parameters (including IP address) to be reset. To reset the unit without changing parameters, disconnect and reconnect the power connector. (2) Camera resets can also be performed under System > Reset To Factory Default on the web interface.
  • Page 41 Cable Functions for CAM3351R3/3364LV/3341LV 1. Network Connector The camera connects to the network via a standard RJ-45 network connector. The camera detects the speed of the local network (10/100BaseT). The camera also supports PoE (Power-over-Ethernet), and can be powered directly through the network cable.

  • Page 42: Installation

    2.4. Installation Installation for CAM3xxx Series (except compact cameras) 1. Use the screw hole indicator sticker to mark the desired camera position on the ceiling. Use the sticker as a guide, and make one cable entry hole and four screw holes on a flat surface with the electric drill. 2.
  • Page 43 6. Remove the front cover with a Phillips head screwdriver, unscrew the zoom puller on the lens and adjust the desired view angel as needed. Re- tighten the zoom puller. Unscrew the focus puller on the lens and adjust the focus as required. Re-tighten the focus puller and install the front cover back on the camera.

  • Page 44: Installation For Compact Cameras - Cam3351/3361Lv/3461Lv

    Installation for compact cameras - CAM3351/3361LV/3461LV 1. Use the camera bracket to mark the desired camera position on a flat interface. Make one cable entry hole and three screw holes on the surface with the electric drill. 2. Fix the camera bracket on the surface with screws and screw anchors.
  • Page 45 3. Join the camera with the bracket. Loose the connecting screw to adjust the camera’s viewing point to upward, downward, left and right.
  • Page 46 The bracket is suggested to be tightened after positioning the camera to ensure the waterproof characteristics of the camera are maintained. 4. Connect the camera to the network with the network connector. 5. PoE (802.3af) is supported. You can also connect the power connector to the power adapter, and then connect the adapter to a power outlet.

  • Page 47: Camera Deployment

    2.5. Camera Deployment Camera Deployment for CAM3xxx Series (except compact cameras) Sensor Alarm Speaker Email server Router Internet microSD card slot RE SET ST AT US Rear View microSD Router Microphone Client Client...
  • Page 48 Camera Deployment for compact cameras - CAM3351/3361LV/3461LV...

  • Page 49: Before You Start

    2.6. Before You Start Please prepare a PC with Windows (XP or above) and web browsers (Internet Explorer 6.0 or above) installed.

  • Page 50: Chapter 3. Connecting To The Network Camera

    Chapter 3. Connecting to the Network Camera This section demonstrates how to connect to the network camera through two methods:  Web Browser – A simple web-based interface. Internet Explorer is the recommended web browser for use with network cameras, and our examples will be from this browser.

  • Page 51: Connecting With A Web Browser

    3.1. Connecting with a Web Browser Obtaining IP address through the IP Utility The IP address can be obtained using the IP Utility in your product CD: 1. Double click Start SearchToolInstall.exe to begin the utility installation. 2. After the installation is complete, click the Auto Search button or click Camera >...

  • Page 52: Connecting To The Network Camera

    Connecting to the Network Camera Launch the web browser (Microsoft ® Internet Explorer 6.0 or higher is recommended). Enter the IP address of the network camera in the address bar of your browser and press enter. You can also Click the Link to Camera button or click Camera > Link to Camera in the IP Utility menu bar.

  • Page 53: Installing Active X Components In Internet Explorer

    Installing Active X Components in Internet Explorer You may be prompted to install ActiveX® components when accessing the network camera’s Live View page; click Yes when prompted. You will be able to access the camera after installation is completed. Under Windows, this action may require administrator privileges.

  • Page 54: Logging Out Of The System

    Logging Out of the System Logging off of the camera can be performed by closing the browser window. Users can also choose to click the Logout link located at the top of the screen. Using the Help Interface While using the web interface, you may click on the Help link located under the title bar.

  • Page 55: Connecting With An Rtsp Player

    3.2. Connecting with an RTSP Player Connections through RTSP Media Players such as Real Player and QuickTime Player are supported. We will use Real Player as an example in this section. Launch Real Player. Select File > Open URL, to open a URL dialog box. Enter the camera URL in the address bar.

  • Page 56: Chapter 4. Configuration Through The Web Interface

    Chapter 4. Configuration through the Web Interface Camera configurations can be done through web interface and IP Utility. **For web interface, please look into this chapter; for IP Utility, please refer to Chapter 5. Web Interface IP Utility General Basic Settings User Account Date &...
  • Page 57 Export/Import Reboot Camera Search Login Properties Delete from Tool Clearing and Setting Status Camera Group Actions Configuration Settings Focus Tool...

  • Page 58: Interface Layout

    4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Menu Bar - The links on this bar allow users to toggle between live- view and settings screens, as well as logout and pull up the help menu. 2.

  • Page 59: Control Descriptions

    Control Descriptions Control Description Adjust Window Size: When clicked, the display window size can be adjusted manually to fit the screen. The screen size changes back to the actual image size (resolution). Full-Screen: Goes to full-screen when clicked; press “ESC” to return to windowed view. Image Capture: When clicked, captures the current screen as an image in a new pop-up window.
  • Page 60 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditional Chinese. Streams: Allows users to choose which camera stream to view. The indicator above the stream will turn light green when the stream is selected. Video Format: Sets the compression format for the current stream.
  • Page 61 Control Description AutoFocus can be achieved by pressing this button. P-IRIS level can be adjusted Manually or Automatically.

  • Page 62: Settings

    4.2. Settings Camera settings may be changed by clicking on the Settings link located in the title bar. This will bring up a menu list of configuration menus for all major camera settings. General General setting menus are found under Settings > General. Basic Settings Basic settings may be accessed under General >...
  • Page 63 o LED on when camera is on - LED default on, flashing during camera access. o LED on during camera access - LED default off, flashing during camera access o LED off during camera access - LED default on, off during camera access o LED always off - LED always off Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 64: User Account

    User Account The User Account section, found under General > User Account, controls the user account information and privileges. There are two pre-configured accounts:  admin - This is the default administration account, and cannot be deleted.  guest - This is an account with only live view capability. There are also two basic settings under user account settings: ...
  • Page 65 Adding Accounts In General > User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All User Names and Passwords must be combinations of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin with an alphabet letter.
  • Page 66 Editing Accounts In General > User Account under the User Account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Clicking Edit will allow you to change the following fields:  User Group - The system allows for 2 types of users. o Administrator - Administrators have full access privileges.

  • Page 67: Date & Time

    Date & Time Date and time settings can be accessed at General > Date & Time. Current Date & Time displays the current system date and time. Time Zone Settings The time zone can be set using the dropdown menu. This menu is only applicable when selectable when Synchronize with NTP Server is chosen under Time Settings.
  • Page 68  Synchronize with computer time - Synchronizes the time with the computer’s internal clock. Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving. Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 69: Network

    Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to configure camera connectivity. These settings are found under the Settings > Network context. Network Configuration These settings are used to configure basic network access for the camera. They are found under Network >...
  • Page 70 an enterprise environment, please check with your IT department to determine the correct settings for this section. IP & DNS Settings These settings are used determine the IP address of the network camera.  Get IP address automatically - Automatically acquires IP address from a DHCP service.
  • Page 71 DDNS Settings DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to maintain a static connection address, even when its IP changes. Access using this feature is disabled by default. Connecting using DDNS requires registration on third-party websites for DDNS services.

  • Page 72: Port Settings

    Port Settings Ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoints within an IP address where software "listens" for incoming information. This section, which can be accessed under Network > Port Settings, includes HTTP Port Settings, RTSP Settings and RTP Multicast Settings.

  • Page 73: Upnp

    HTTP Port Settings The HTTP port number is used access the camera via the HTTP protocol. The LiveView Port number is used to transmit live-view information. RTSP Settings Real-Time Streaming Protocol (RTSP) is a protocol used to establish and control media sessions between end points. You may change the access name for stream 1, stream 2, the RTSP port number, the RTP port for video, the RTCP port for video, RTP port for audio, and RTCP port for audio.
  • Page 74 to a network. The settings for this feature can be found under Network > UPnP. To enable UPnP, first check the Enable UPnP box. If you wish to change the default values, there are two fields that can be edited. ...

  • Page 75: Wifi

    Wifi Wifi functionality is not supported for CAM3xxx series.

  • Page 76: Snmp

    SNMP The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease. The settings for this feature can be found under Network >...
  • Page 77 To enable SNMP, check the Enable SNMPv1, SNMPv2c box. Select this option and enter the names of Read/Write community and Read Only community according to your NMS settings. For example: 111/222. check the Enable SnMPv3 This option contains cryptographic security, a higher security level, which allows you to set the Authentication password and the Encryption password.

  • Page 78: Https

    HTTPS Hypertext Transfer Protocol Secure (HTTPS) is a communications protocol for secure communication over a computer network, with especially wide deployment on the internet. Select Create Self-Signed Certificate Automatically and click “Create” to have the certification authority automatically. Once succeed, you will see the Certificate Info in the next section of this web page.
  • Page 79 Or Select Self-Signed Certificate Manually and click “Create” to have the certification authority manually. A window will be prompted for creating certificate information. Edit the information in the files if necessary and click “OK” to confirm the setting. Once succeed, you will see the Certificate Info in the next section of this web page.

  • Page 80: Video & Audio Settings

    Video & Audio Settings Video and audio are the heat of a network camera's functionality. The settings for video and audio can be found under Settings > Video & Audio. Under this section, you can access basic video and audio settings, video appearance parameters, video stream settings, as well as audio parameters.

  • Page 81: Text Overlay Setting

    Stream Buffer  o Off o On FPS\BitRate Display  Text Overlay Setting The text overlay involves is the text displayed in the black bar at the top of the output screen. You can display multiple text messages at the same time. (Only the camera name will display if the resolution is 160 x 120).

  • Page 82: Image Appearance Settings

    There are two tabs, Image Attributes and Sensor Configuration, as well as Advanced Settings. Image Appearance (for CAM3351) These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100). Dragging the slider to the right increases the value, while dragging to the left lowers the value.
  • Page 83 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following parameters can be changed:  D-WDR - Specifies if the wide dynamic range (WDR) function is activated. If activated, the WDR function will attempt to preserve detail at contrast extremes.
  • Page 84  Lens Type - Chooses the lens type installed on the camera. o Fix Lens –A fixed lens is installed, and DC-iris adjustments are not possible. o DC-IRIS – A lens with an adjustable DC-iris is installed, and connected to the port at the back of the camera. ...
  • Page 85 o Day mode - Forces day mode. Chroma Suppress - Reduces the false color phenomena.  o Night mode - Forces night mode. o Schedule for day mode - Allows the user to set a time for day/night transitions. From: - The time, in hours and minutes, when the ...

  • Page 86: Image Appearance (For Cam3361)

    Image Appearance (for CAM3361)
  • Page 87 Day/Night Mode Adjust Mode Panel Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off where applicable.) Night mode sacrifices color information to produce a clear picture with less light.  Auto - The camera will determine when the light levels require a switch. o Night Threshold - The threshold which the camera will switch to night mode.
  • Page 88  Day mode - Forces day mode. Chroma Suppress - Reduces the false color phenomena.  P-IRIS o Auto – Adjust the P-Iris automatically.  P-Iris Sensitivity  P – Iris Level o Manual –Adjust the P-Iris manually. P – Iris Level ...
  • Page 89  Night mode - Forces night mode. P-IRIS  o Auto – Adjust the P-Iris automatically. P-Iris Sensitivity  P – Iris Level  o Manual –Adjust the P-Iris manually. P – Iris Level ...
  • Page 90  Schedule for day mode - Allows the user to set a time for day/night transitions. o From: - The time, in hours and minutes, when the camera will be in day mode. o To: - The time, in hours and minutes, when the camera will switch to night mode.

  • Page 91: Image Appearance (For Cam3371)

    Image Appearance (for CAM3371)
  • Page 92 Day/Night Mode Adjust Mode Panel Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off where applicable.) Night mode sacrifices color information to produce a clear picture with less light.  Auto - The camera will determine when the light levels require a switch. o Night Threshold - The threshold which the camera will switch to night mode.
  • Page 93  Day mode - Forces day mode. Chroma Suppress - Reduces the false color phenomena.  One Push AF Focus can be arranged to near or far. Wide and Tele can also be arranged to have a better range. Focus Calibration achieved pressing...
  • Page 94  Night mode - Forces night mode.  One Push AF Focus can be arranged to near or far. Wide and Tele can also be arranged to have a better range. Focus Calibration achieved pressing “Calibration” to have a best focus result.
  • Page 95  Schedule for day mode - Allows the user to set a time for day/night transitions. o From: - The time, in hours and minutes, when the camera will be in day mode. o To: - The time, in hours and minutes, when the camera will switch to night mode.
  • Page 96 Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100). Dragging the slider to the right increases the value, while dragging to the left lowers the value. The adjustments will be displayed in real-time in the window to the left of the sliders.
  • Page 97 Basic Settings  AGC Gain - A utomatic gain control (AGC) adjusts the video gain level to a variety of inputs. This setting provides a baseline value for the AGC. Values higher than this will be darkened, and values that are lower will be brightened.
  • Page 98 Advanced Settings  Frequency - The user can choose to compensate for 50Hz or 60Hz lighting.  Denoise – Removes video noises.  White Balance - This setting allows users to choose the color balancing method used. o AWB - Automatically chooses white level. o MWB - The user must specify the red and blue gain levels to achieve the correct white level.
  • Page 99 Sensor Attributes  Black light o BLC (Backlight compensation) - Adjusts video gain to automatically correct the exposure of objects that are strongly backlit. This brightens the image, at the cost of overexposing areas of high illumination. BLC Area View - Users can choose to view the area for ...

  • Page 100: Image Appearance (For Cam3471V/3471M/3471Mp, Cam3571M/-Vp, Cam3371Ev/-Em, Cam3351R3, Cam3361Lv, Cam3461Lv)

    Image Appearance (for CAM3471V/3471M/3471MP, CAM3571M/-VP, CAM3371EV/-EM, CAM3351R3, CAM3361LV, CAM3461LV) Model Panel  Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off when applicable.) Night mode sacrifices color information to produce a clear image quality. o Auto mode- The camera will determine when to switch.
  • Page 101 o Schedule for day mode - Allows users to set a day/night transition time.
  • Page 102 Day Profile/Night Profile The parameters deal with the image lighting and color. Dragging the slider to increase and lower the value. The adjustments will be shown in the preview window. Image Adjust  Brightness - Adjusts the perceived light intensity of the image. Note: In certain situations, the sensor may experience banding issues.
  • Page 103 Exposure The parameters deal with the image lighting and color. Dragging the slider to increase and lower the value. The adjustments will be shown in the preview window.  Frequency –Reduces flickering caused by the difference in frequency of the system and the environment lighting. The user can choose to compensate for a 50Hz or 60Hz lighting.
  • Page 104 Luminance Ctrl  Auto Iris – Adjusts the iris automatically.  Target Luminance - Adjusts the lightness of the image.  AGC - Automatic gain control (AGC) adjusts the video gain level to a variety of inputs. This setting provides a baseline value for the AGC. Values higher than this will be darkened, and values that are lower will be brightened.
  • Page 105 White Balance This setting allows users to choose the color balancing method used.  AWB - Automatically chooses white level.  MWB - The user must specify the red and blue gain levels to achieve the correct white level. o R Gain - The gain applied to the red video channel. o B Gain - The gain applied to the blue video channel.
  • Page 106 Noise Reduction De-noise Mode – Removes video noises.  o OFF - Can be set to disable this functionality o 2DNR – Reduces noises. o 3DNR – Reduces noises in low light conditions and even with moving objects. o BLEND – Blends 2DNR and 3DNR to create clear images. ...
  • Page 107  Edge Enhance  Noise Sensitivity – Senses the noise.  Edge Strength Clip – Enhances the edges of the image.
  • Page 108 Lens Correction Correct the barrel distortions and pincushion distortions of images while using wide-angle lenses.

  • Page 109: Video Streams

    Video Streams The configuration for video streams, including resolution, frame rate and image quality parameters can be found under Video & Audio > Video Streams. The page is split into settings for 2 streams. Common settings are:...
  • Page 110  Video format - The compression format for the video stream. o H.264 - Provides the best compression, and clear picture, but is processor intensive. o MPEG4 - Provides more compression that MJPEG, but loses picture quality. o MJPEG - Provides minimal compression, with the best picture quality.
  • Page 111  Key Frame Interval - Sets the period between minimally compressed recovery frames that don't require other video frames to decode. 1/4s, 1/2s, 1s, 2s, 3s, and 4s are possible values.  Video Quality Settings - Sets the quality of the video image. o Constant Bit Rate - In this mode, the camera will maintain a constant bit rate output, regardless of video quality.
  • Page 112 Settings can be further defined when the network disconnection occur. Enable this option to adjust the Video Frames, Constant Bit Rate for Video Stream 1 and 2.

  • Page 113: Video Streams (For Cam3471V/3471M/3471Mp, Cam3571M/3571Vp, Cam3371Ev/-Em, Cam3351R3, Cam3361Lv, Cam3461Lv)

    Video Streams (for CAM3471V/3471M/3471MP, CAM3571M/3571VP, CAM3371EV/-EM, CAM3351R3, CAM3361LV, CAM3461LV) The configuration for video streams, including field of view, resolution, frame rate and image quality parameters can be found under Video & Audio > Video Streams. FoV can be defined as the width and height of a scene to be monitored. Different Fields of View are available for selection, 3MP 1536P (Max.
  • Page 114 The page is split into settings for 2 streams. Common settings are:  Video format - The compression format for the video stream. o H.264 - Provides the best compression, and clear picture, but is processor intensive. o MPEG4 - Provides more compression that MJPEG, but loses picture quality.

  • Page 115: Roi Settings

    ROI Settings Use the Region of Interest (ROI) to execute different functions in one image.  Window Settings o Window Name – Specify a name for a different window. o Delta Quality – Can be selected from -10 to +10. o Encoding Frame interval –...

  • Page 116: Privacy Mask Setting

    Privacy Mask Setting Use New button to create privacy mask on the video, up to 3 masks can be created. The window name and the mask color can be further defined.

  • Page 117: Audio Settings

    Audio Settings The audio settings, under Video & Audio > Audio Settings, contain parameters dealing with audio coming from the cameras built in mic, or an external microphone. The audio settings, under Video & Audio > Audio Settings, contain parameters dealing with audio coming from the cameras built in mic, or an external microphone.

  • Page 118: Ptz

    Note: CAM 3361 does not support PTZ functionalities. RS-485 is a control standard that is used as a basis for controlling point-tilt- zoom (PTZ) cameras or mounts. The PTZ menu Settings > PTZ> RS-485 Settings allows configuration of the RS-485 controls. The following parameters are configurable: ...

  • Page 119: Recording

    Recording The Recording menu, Settings> Recording, deals with recording settings and managing recorded video files. Recording Basic Settings Recording basic settings, Recording > Recording Basic Settings are parameters which deal with the recording location and scheduling. The following parameters can be configured within this menu: ...
  • Page 120  Manual Record Setting o Manual Record To - Defines the path for manual recording. o Screenshots and image recordings will be saved in this location.  Event/Schedule Record Setting - Allows users to set the destination for event or scheduled recording. o microSD Card o Remote Storage o ISCSI Storage - Before selecting the ISCSI Storage as your...
  • Page 121 Click OK to save or Cancel to abort the changes before you leave the page.
  • Page 122 Recorded File Management This section, located at Recording > Recorded File Management allows users to manage videos recorded on the microSD cards. Locating Video Files To locate video files from a specific time frame, enter a begin and end time in the From: and To: fields below, and click Search.
  • Page 123 Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost column of the entry. You can also select all displayed entries by checking the box in the header row. There will be two buttons in each entry: ...

  • Page 124: Event Notification

    Event Notification Event Notification settings, found under Settings > Event Notification, deal with the event detection, scheduled recording, and notification abilities of the camera. Event Server The event server, which can be configured under Event Notification > Event Server, is the communications center of the camera. This section deals with the configuration of E-mail and FTP notifications, HTTP and TCP triggers, NAS settings and ISCSI Storage settings.
  • Page 125 Email Settings Email settings are used to configure e-mail notifications.  Sender Email Address – The return e-mail address for notifications. This should be your notification address.  Recipient email address – The e-mail address notification emails will be sent to. Only one email address can be entered. ...
  • Page 126 TCP Servers  IP Address - The address of the TCP server.  Port – The port number of the TCP server. NAS Settings NAS settings are used to configure recording to network attached storage.  Server Address - The address of the NAS server. ...

  • Page 127: Event Alert Action

    Event Alert Action General Settings  Set Time Interval between Triggers (sec) HTTP Trigger Settings Set the CGI rule for HTTP triggers. –  /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002. DI2 –  /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002.  Network Resume – /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002. Network Resume Settings  NVR Server IP Address – The IP address of the NVR server.

  • Page 128: Motion Detection

    Motion Detection The motion detection functionality of the camera can be found under Event Notification > Motion Detection. Motion Detection Window Management Motion detection is activated by checking the Enable Motion Detection box. Click the Window Settings tab to enter the window configuration, and click New to add a new detection window.
  • Page 129 Click Save to save all settings. Settings of existing windows can also be changed by selecting the window and changing the settings. To delete a window, select a window in and click Remove. Activity Status Display The Activity Status Display tab displays the amount of motion detected in a selected window.
  • Page 130 times motion detection will be active. Select the days of the week that Motion Detection is active by checking the corresponding boxes, and fill in a start time and end time for motion detection in the From: and To: boxes. Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 131: Tampering Detection

    Tampering Detection Note: CAM 3361 does not support tampering detection. Tampering detection is similar to motion detection in that it detects where there is a sudden unexpected change in the whole camera view. Parameters for this feature are found under Event Notification > Tampering Detection. Tampering alarm handling and notifications can be configured under Event Settings.

  • Page 132: Di & Do

    DI & DO Digital Input (DI) and Digital Output (DO) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings for these ports can be found under Event Notification > DI & DO. Conditions for DI and DO triggering, as well as notifications for can be set under Event Settings.

  • Page 133: Digital Output

    +12V It is triggered when it does not receive this input.  Off - DI inputs are closed at all times. The camera will not respond to any signals on this DI. Digital Output The camera can also be configured to send signals through the digital output. Each output has a Normal Status: ...

  • Page 134: Event Settings

    Event Settings Event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found under the Event Notification > Event Settings menu. The event handler is rule based. There are lists for both two types of rules: ...
  • Page 135 Adding/Editing an Event Rule The Add and Edit screens contain the following triggering actions: Note: If editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved.
  • Page 136 General The following general fields should be filled in:  Name - Specifies the name of the Event.  Minimum time interval between triggers - The time frame in which a subsequent trigger of the same event will be ignored (maximum 23:59:59).
  • Page 137  DI - Trigger when a DI trigger occurs. For more information please refer to the section on DI & When Triggered The actions to take when trigger conditions are met are configured here. The following options are available:  Streams –...
  • Page 138 o Trigger Duration - The length of time that the DO signal is sent. Options are 1, 2, 5, 10, 20 or 30 seconds. For more information please refer to the section on DI & Click OK to save or Cancel to abort the changes before you leave the page.
  • Page 139 Adding/Editing a Scheduled Rule The Add and Edit screens contain the following actions: Note: If editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved.
  • Page 140 When Triggered The actions to take when trigger conditions are met are configured here. The following options are available:  Streams – Selects the stream from which the snapshot or recording will be obtained.  Email – E-mails notifications to the email address specified in the Event Server settings.

  • Page 141: System

    System The system settings, which deal with hardware and firmware parameters, logs, and configuration lists, can be found under Settings > System. MicroSD Card Management MicroSD class 2/4/6 cards can be accessed for offline video storage and upgrade purposes. MicroSD installed in the camera can be managed under System >...

  • Page 142: Storage Management

    Storage Management  Available Recording Time - Calculates how much recording time is available based on current settings.  Storage Recycle Settings - Turning the function On will clear the storage device once it is full.  Max Duration for Automatic Disc Save __ Hours – If storage recycling is activated, the card will save recordings continuously.

  • Page 143: System Status

    System Status The camera status can be found under System > System Status. This section displays useful system information including:  IP Address MAC Address  Subnet Mask  Default Router address  microSD Card Capacity Status   Boot Loader Version Firmware Version ...

  • Page 144: System Log

    System Log The system log, System > System Log, provides a log for system messages and events. The log lists important information such as login information, changes to camera settings (both successful and unsuccessful), triggered events, and error messages. This information can be very useful in the event of a camera failure or unauthorized entry.

  • Page 145: Firmware Upgrade

    Firmware Upgrade Upgrading with a firmware file on a PC: 1. Power ON the device. 2. Connect to the camera through a web browser and go to System > Firmware Upgrade. Choose “Specify the firmware to upgrade”. Click Browse…and locate the file [cam number]fw.

  • Page 146: Resetting To Factory Default Settings

    If the status LED shows steady amber for over 1 minute, the camera will become unresponsive and the upgrade process may have failed. Please contact with your dealer for technical support. Resetting to Factory Default Settings To reset the device to the factory default settings: Make sure the device is in operation mode.
  • Page 147 Reset All Configurations to Factory Defaults Except Network  Configuration. Click OK after choosing a reset option to perform a reset. Alternately, you may press the “Reset” button on the bottom of the camera to perform a complete reset of the camera (no configurations retained). To reset the camera by pressing the “Reset”...

  • Page 148: Export/Import & Reboot

    Export/Import & Reboot In certain situations it may be necessary to restart your network camera (network settings changed, DHCP added, etc). The settings under System > Export/Import & Reboot allow you to restart the camera. This menu also contains options to export configuration details (for backup or replication purposes), as well as import configuration details.

  • Page 149: Chapter 5. Configuration Through The Ip Utility

    Chapter 5. Configuration through the IP Utility Camera configurations can be done through web interface and IP Utility. **For IP Utility, please look into this chapter; for web interface, please refer to Chapter 4. Web Interface IP Utility General Basic Settings User Account Date &...
  • Page 150 Export/Import Reboot Camera Search Login Properties Delete from Tool Clearing and Setting Status Camera Group Actions Focus Tool...

  • Page 151: Overview

    5.1. Overview The IP Utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups within the camera; The IP Camera Utility also provides tools to perform simple connectivity configuration, firmware upgrades and reboot operations. The utility is intended to simplify the configuration and management of multiple cameras.
  • Page 152 2. Click Next to continue with installation. 3. Fill in the Folder field to specify the installation path. Clicking Browse… pulls up a file system browser. Clicking Disk Cost will display free space and the space the utility will take up on disks. 4.

  • Page 153: Ip Utility Basics

    5.3. IP Utility Basics Starting the IP Utility To start the IP Utility, double-click the IP Utility shortcut on your desktop or go to Start > Program Files > IP Utility> IP Utility. Note: On startup, the utility will automatically scan for IP Cameras on the same subnet as the computer.

  • Page 154: Exiting The Ip Utility

    Exiting the IP Utility To exit the IP utility, click the X button on the top right corner of the screen or choose File > Exit from the menu bar.

  • Page 155: Camera Actions

    5.4. Camera Actions This section displays camera information, including the IP, Name, Model, MAC Address, Status and Network Mask. Search Search updates the details for the cameras listed, as well as locates any new cameras connected on the same subnet. The search is performed every time the IP utility starts.

  • Page 156: Login

    Login Before performing camera actions, most cameras require that proper login credentials are supplied. To login to a camera: 1. Right click the camera you wish to set. Select Login from the popup, the system responds with the Login window. Alternatively, click the camera entry and choose Login from the Camera menu.
  • Page 157 2. Fill in the user name and password. 3. Click OK to set the username and password. Note: To perform further configuration, please make sure that the User set here has administrator privileges. The default Username/Password for cameras is admin/admin.

  • Page 158: Properties

    Properties The properties of a camera can be viewed by following these steps: 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select Properties, or select Camera > Properties from the menu bar.
  • Page 159 The Camera Information popup will display with camera details.

  • Page 160: Delete From Tool

    Delete from Tool 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right click the camera(s) which you want to delete from the tool and select Delete from Tool. The camera will be removed from the listings.

  • Page 161: Select All

    Select All In a group context, right clicking a camera, and selecting Select All will select all the cameras in the group.

  • Page 162: Rebooting Camera

    Rebooting Camera In certain cases it may be necessary to reboot the camera. To do this: 1. Select a camera by checking the box in the first column of its listing. 2. Click the Reboot button or select Camera > Configuration > Reboot from the menu bar.

  • Page 163: Set Ip

    Set IP The IP Address of a camera can be set by following these steps: 1. Click the Set IP button. 2. You can choose to obtain an IP address from DHCP or assign a fixed IP. 3. Select one or more cameras by checking the box in the first column of their listing.
  • Page 164 Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 165: Link To Camera Web Interface

    Link to Camera Web Interface Link to Camera Select a camera by checking the box in the first column of its listing. Double click the selected camera or select Camera > Link to Camera in the menu bar. The camera’s live view webpage will open in a browser window.

  • Page 166: Link To Camera User Manager

    Link to Camera User Manager This function links to the user management page of the selected camera. 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select User Manager or click Camera > User Manager in the menu bar.

  • Page 167: Camera Group Actions

    5.5. Camera Group Actions The Camera Group frame contains a simple tree containing group listings. There are two pre-defined subsections. All Devices - contains all the cameras in the tool, as well as  predefined groups New Devices and Warnings/Errors MyGroup –...
  • Page 168 The system responds with the Add Group popup. 2. In the New Group Name field, type in a group name. 3. Click OK to add the group. The group will appear under MyGroup Note: Camera group names can contain upper and lower-case letters, numerals and the _ symbol.

  • Page 169: Delete Group

    Delete Group 1. Expand MyGroup and right-click the group you wish to delete. 2. Choose Delete Group to delete the group. Alternatively, click the group and choose Delete Group from the Group menu. 3. The system will ask to confirm the deletion. Click Yes to delete the group.

  • Page 170: Rename Group

    Rename Group 1. Expand MyGroup and right-click the group you wish to rename. 2. Choose Rename Group. Alternatively, click the group and choose Rename Group from the Group menu. The Rename Group popup appears.
  • Page 171 3. Enter a new group name in the New Group Name field. 4. Click OK to save your changes. Note: Camera group names can contain upper and lower-case letters, numerals and the _ symbol.

  • Page 172: Move To Group

    Move to Group This function moves the selected camera(s) from a group to another group. 1. From the Camera Group window select a group under MyGroup. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing.
  • Page 173 4. In the Select Group pop-up box select the destination group. Click OK to move the selected camera(s) to the group. Note: Cameras can not be moved from groups under All Devices.

  • Page 174: Copy To Group

    Copy to Group This function copies the selected camera(s) from a group to another group. 1. From the Device Group window select a group. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing. 3.
  • Page 175 4. In the Select Group pop-up box select the destination group. Click OK to copy the selected camera(s) to the group.

  • Page 176: Configuration Settings

    5.6. Configuration Settings Configuration can be downloaded and updated by selecting Camera > Configuration, or the process can be automated by downloading the configuration from one camera using the Download Configuration function, and then using the Update Configuration function to upload the changed configuration file.

  • Page 177: Download Configuration

    Download Configuration This function downloads a configuration file. 1. Select a camera by checking the box in the first column of its listing. 2. Right-click the camera which you want to download from and select Configuration > Download Configuration, or select Camera > Configuration >...

  • Page 178: Update Configuration

    Update Configuration 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right-click the camera(s) which you want to update to and select Configuration > Update Configuration, select Camera > Configuration > Update Configuration from the menu bar. The Update Configuration popup will display.

  • Page 179: Firmware Actions

    5.7. Firmware Actions Update Firmware Once a new version of the camera firmware is obtained, the firmware can be updated using the following steps: Note: You must be logged into the camera to update the camera firmware.
  • Page 180 1. Select one or more cameras by checking the box in the first column of their listing. 2. Click the Update Firmware button; right-click the camera(s) which you want to update to and select Maintenance > Update Firmware; or select Camera > Maintenance > Update Firmware from the menu bar. The Update Firmware popup will display.

  • Page 181: Focus Tool

    5.8. Focus Tool The Focus Tool is used as a reference for focus precision. Click the Focus Tool button to open it. Information of Best Focus Value, Current Focus Value and Focus Percent will be shown at the bottom of the Focus Tool Window. You can click Refresh to get a new data after focus adjustment is done.

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