Surveon CAM2441HI User Manual
  1. Manuals
  2. Brands
  3. Surveon Manuals
  4. Security Camera
  5. CAM2441HI
  6. User manual

Surveon CAM2441HI User Manual

Box series ip camera
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Box Series IP Camera
User Manual
Release 2.5

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the CAM2441HI and is the answer not in the manual?

Questions and answers

Related Manuals for Surveon CAM2441HI

Summary of Contents for Surveon CAM2441HI

  • Page 1 Box Series IP Camera User Manual Release 2.5...

  • Page 2: Copyright Statement

    Product specifications are also subject to change without notice. Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology Inc. Microsoft Windows and Windows are registered trademarks of Microsoft ...

  • Page 3: Revision History

    Revision History Ver Version Description Date Initial release: All the box camera April 2012 models are put into this manual; both hardware and software aspects are covered. New model added. June 2012 New model added. September 2012 New model added. February 2013 New model added.
  • Page 4 New models added June 2015 HW (Image sensor spec) modified for Jan. 2016 Exmor series modified 2441HI Series/ Feb. 2016 EOL2441&2441P Series Removed Video Analytics Functions added Mar. 2016...

  • Page 5: Table Of Contents

    Table of Contents Copyright Statement ................. 2 Revision History ................3 Table of Contents ................5 Safety Precautions ................9 Device Installation/Site Selection ............10 Product Overview ................11 1.1. Network Camera Introduction ..........11 1.2. Features and Benefits ............12 1.3.
  • Page 6 Installing Active X Components in Internet Explorer ......41 Logging Out of the System............42 Using the Help Interface ............43 3.2. Connecting with an RTSP Player .......... 44 Connecting with a Mobile Device RTSP Player ........ 44 Chapter 4. Configuration through the Web Interface ........ 45 4.1.
  • Page 7 PTZ (for certain models only) ..........107 Recording ................. 108 Recording Basic Settings ............108 Recorded File Management ............. 110 Video Analysis (for CAM2441HI only) .......... 112 Event Notification ............... 117 Event Server ..............117 Event Alert Action ..............121 Motion Detection ..............
  • Page 8 Search ................149 Login ................150 Properties ................. 152 Delete from Tool ..............154 Select All ................155 Reboot Camera ..............156 Set IP ................157 Link to Camera Web Interface ..........159 Link to Camera ..............159 Link to Camera User Manager ..........160 5.5.

  • Page 9: Safety Precautions

    Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators  and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the consequences of accessing non-field-serviceable units such as the power supplies.

  • Page 10: Device Installation/Site Selection

    Device Installation/Site Selection The device should be installed according to specifications. This device should be operated at a site that is: Clean, dry, and free of excessive airborne particles.  Well-ventilated and away from heat sources such as direct sunlight ...

  • Page 11: Product Overview

    Product Overview 1.1. Network Camera Introduction Box camera series are professional network cameras that use Internet Protocol (IP) to transmit video streams and control signals over networks. Capable of operating over both LANs and WANs, they provide a complete budget-conscious remote surveillance solution that are ultra clear and highly integrated.

  • Page 12: Features And Benefits

    1.2. Features and Benefits Box IP camera is a cutting-edge digital video transmission device. It can compress and transmit real-time images of outstanding quality using a reasonable amount of bandwidth through a standard TCP/IP network. The following features make this IP camera an outstanding choice when building an intelligent IP surveillance system: High Video Quality ...
  • Page 13 Tampering Detection  This is an intelligent video analytics application available only in selected network cameras in the market. When a camera is manipulated in any way (e.g. accidental redirection, blocking, defocusing, spray-painted, covered or damaged), it can automatically trigger recording and alert notifications. Power-over-Ethernet ...

  • Page 14: Technical Specifications

    2MP WDR Compact Network Camera CAM2331SC 2MP Low Light Network Camera CAM2331SP 2MP Low Light Network Camera CAM2441SC 3MP HDR Fixed Network Camera CAM2441HI 3MP Video Analytics D/N IP Camera CAM2511 5MP WDR Fixed Network Camera CAM2511SC 5MP WDR Compact Network Camera...

  • Page 15: Specifications For Cam2311

    Specifications for CAM2311 Model Name CAM2311 Description 2M H.264 D/N IP Camera with Individual ISP Image Sensor 1/2.7" 2 megapixel progressive scan CMOS Lens Changeable (CS/C mount) 48dB Day/Night ICR IR LED 0.01 Lux @ F1.2 (B/W) Min Illumination 0.1 Lux @ F1.2 (Color) Iris Control DC drive Viewing Angle...
  • Page 16 5 second pre-alarm, Video Buffer 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, Supported Protocols CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP Ethernet 10/100 Base-T / RJ45...

  • Page 17: Specifications For Cam2311Sc/2511Sc

    Specifications for CAM2311SC/2511SC Model Name CAM2311SC CAM2511SC 2M D/N Compact Network 5 Megapixel Day&Night Description Camera with Individual ISP Compact Network Camera 1/2.9” 2 megapixel SONY 1/2.5” 5 megapixel progressive Image Sensor Exmor CMOS scan CMOS Lens Changeable (CS/C mount) 48dB Day/Night ICR IR LED...
  • Page 18 Audio Compression 16KHz, ADPCM/G.711 Audio Input/Output 3.5mm phone jack Alarm In/Out 1/1, terminal block 5 second pre-alarm, Video Buffer 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, Supported Protocols CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP...

  • Page 19: Specifications For Cam2331/2331P

    Specifications for CAM2331/2331P Model Name CAM2331 CAM2331P Description 2M H.264 D/N IP Camera with Individual ISP Image Sensor 1/2.8" 2 megapixel SONY Exmor CMOS 3.1-8mm P-Iris Lens, F1.2 Lens (CS mount) 48dB Day/Night ICR IR LED 0.01 Lux @ F1.2 (B/W) Min Illumination 0.1 Lux @ F1.2 (Color) P-Iris...
  • Page 20 Audio Input/Output 3.5mm phone jack Alarm In/Out 1/1, terminal block 5 second pre-alarm, Video Buffer 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, Supported Protocols CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP Ethernet...

  • Page 21: Specifications For Cam2331Sc/2331Sp

    Specifications for CAM2331SC/2331SP Model Name CAM2331SC CAM2331SP Description 2M Low Light D/N IP Camera Image Sensor 1/2.9" 2 megapixel SONY Exmor CMOS 3-10.5mm P-Iris Lens, F1.4 Lens Changeable (CS/C mount) (CS mount) 50dB Day/Night ICR IR LED 0.005 Lux @ F1.2 (B/W) Min Illumination 0.05 Lux @ F1.2 (Color) P-Iris...
  • Page 22 Audio Compression 16KHz, ADPCM/G.711 Audio Input/Output 3.5mm phone jack Alarm In/Out 1/1, terminal block 5 second pre-alarm, Video Buffer 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, Supported Protocols NTP,DDNS, SMTP, SNMP, FTP, HTTP, HTTPS,...

  • Page 23: Specifications For Cam2441Sc/2441Hi

    Specifications for CAM2441SC/2441HI Model Name CAM2441SC CAM2441HI Description 3M HDR D/N IP Camera Image Sensor 1/3" megapixel progressive scan CMOS Lens Changeable (CS/C mount) 50dB Yes (HDR, 120 dB) Day/Night ICR IR LED 0.01 Lux @ F1.2 (B/W) Min Illumination 0.1 Lux @ F1.2 (Color)
  • Page 24 Audio Input/Output 3.5mm phone jack Alarm In/Out 1/1, terminal block Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP, Supported Protocols DDNS, SMTP, SNMP, FTP, HTTP, HTTPS, CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP, iSCSI...

  • Page 25: Specifications For Cam2511

    Specifications for CAM2511 Model Name CAM2511 Description 5M WDR D/N IP Camera Image Sensor 1/2.5" 5 megapixel progressive scan CMOS Lens Changeable (CS/C mount) 48dB Day/Night ICR IR LED 0.01 Lux @ F1.2 (B/W) Min Illumination 0.1 Lux @ F1.2 (Color) Iris Control DC drive Viewing Angle...
  • Page 26 Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, Supported Protocols FTP, HTTP, CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP Ethernet 10/100 Base-T / RJ45 Local Storage...

  • Page 27: Chapter 2. Hardware Overview

    Chapter 2. Hardware Overview 2.1. Overview Front View of CAM2xxx Series  Front View of CAM2311SC/2511SC  1. Light Sensor...
  • Page 28 Rear View of CAM2331P/2331SP Indent Protrusion Indent Protrusion Warning As shown above, the P-IRIS - Yellow DC power plug with protrusions must be matched to the correct camera with corresponding DC plug with indents. If matched incorrectly, irreversible damages may occur! Rear View of CAM2311SC/2511SC/2331SC...
  • Page 29 Rear View of CAM2311/2331/2441HI/2441SC/2511 Warning As shown above, the DC-IRIS - Black DC power plug must be matched to the correct camera with corresponding DC plug. If matched incorrectly, irreversible damages may occur! 1. Audio In/Out Connector 2. Video Out Connector 3.

  • Page 30: Dimensions

    2.2. Dimensions Unit: mm (inches)

  • Page 31: Functions

    2.3. Functions 3 3 3 3 3 3 3 3 3...
  • Page 32 Audio In/Out Connector Audio In/Out are both for 3.5mm jacks. Audio-in provides for an external mono microphone. Audio out can be connected to a public address system or an active speaker with a built-in amplifier. A pair of headphones can also be attached. Video Out Connector Light Sensor The model with light sensor can detect the light level and determine...
  • Page 33 The I/O terminal connector provides the interface to: 1 transistor output - For connecting external devices such as relays  and LEDs. Devices can be activated by Output buttons on the Live View page or by an Event. The output will show as active (in Event Configuration >...
  • Page 34 DI2 (Digital Input) Pin 4 Connect to GND to Must not be exposed activate, or leave to voltages greater floating (or than 30V DC unconnected) to deactivate. DO(Digital Output) Pin 5 Uses an open- Max load = <100mA collector NPN Max voltage = 24V DC transistor with the (to the transistor)

  • Page 35: Installation

    2.4. Installation 1. Remove the lens cover on the camera. 2. Connect the lens cable with the DC-Iris/P-Iris connector on the rear side. P-IRIS - Yellow DC -IRIS - Black 3. Fasten the lens to the camera. 4. Make four screw holes on a flat surface with the electric drill.
  • Page 36 5. Fasten the screws and anchor bolts to secure the camera stand to the surface. 6. Loosen the CS-ring to adjust the desired angle of the camera. 7. Retighten the ring after the desired angle is achieved. Warning Please confirm the camera stand length you need before joining it.

  • Page 37: Camera Deployment

    2.5. Camera Deployment Internet Remote Client Management Center DHCP Router GbE Switch Camera(s) SM R Pr o S E L E C T E N T E R VGA Station for Local Client Smart Megapixel Video Recorder...

  • Page 38: Before You Start

    2.6. Before You Start Please prepare a PC with Windows (XP or above) and web browsers (Internet Explorer 6.0 or above) installed.

  • Page 39: Chapter 3. Connecting To The Network Camera

    Chapter 3. Connecting to the Network Camera This section demonstrates how to connect to the network camera through two methods:  Web Browser – A simple web-based interface. Internet Explorer is the recommended web browser for use with network cameras, and our examples will be from this browser.

  • Page 40: Connecting With A Web Browser

    3.1. Connecting with a Web Browser Obtaining IP address through the IP Utility The IP address can be obtained using the IP Utility in your product CD: 1. Double click Start SearchToolInstall.exe to begin the utility installation. 2. After the installation is complete, click the Auto Search button or click Camera >...

  • Page 41: Logging Into The System

    Logging into the System The following information will prompt for logging in: Username – The username for the domain. Default is always admin.  Password – The password for the domain. Default is always admin.  Click OK. Installing Active X Components in Internet Explorer You may be prompted to install ActiveX®...

  • Page 42: Logging Out Of The System

    Search for Download signed ActiveX controls. Under this heading select Prompt and then click OK. Continue installing the Active X components. After installing ActiveX, go to Tools > Internet Options > Trusted Websites > Sites and add the IP Address of the camera. Logging Out of the System Logging off of the camera can be performed by closing the browser window.

  • Page 43: Using The Help Interface

    Using the Help Interface While using the web interface, you may click on the Help link located under the title bar. This will bring up a pop-up containing the IP Camera Help manual.

  • Page 44: Connecting With An Rtsp Player

    3.2. Connecting with an RTSP Player Connections through RTSP Media Players such as Real Player and QuickTime Player are supported. We will use Real Player as an example in this section. Launch Real Player. Select File > Open URL, to open a URL dialog box. Enter the camera URL in the address bar.

  • Page 45: Chapter 4. Configuration Through The Web Interface

    Chapter 4. Configuration through the Web Interface Camera configurations can be done through web interface and IP Utility. **For web interface, please look into this chapter; for IP Utility, please refer to Chapter 5. Web Interface IP Utility General Basic Settings User Account Date &...
  • Page 46 Export/Import Reboot Camera Search Login Properties Delete from Tool Clearing and Setting Status Camera Group Actions Configuration Settings Focus Tool...

  • Page 47: Interface Layout

    4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Menu Bar - The links on this bar allow users to toggle between live- view and settings screens, as well as logout and pull up the help menu. 2.

  • Page 48: Control Descriptions

    Control Descriptions Control Description Adjust Window Size: When clicked, the display window size can be adjusted manually to fit the screen. The screen size changes back to the actual image size (resolution). Full-Screen: Goes to full-screen when clicked; press “ESC” to return to windowed view. Image Capture: When clicked, captures the current screen as an image in a new pop-up window.
  • Page 49 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditional Chinese. Streams: Allows users to choose which camera stream to view. The indicator above the stream will turn light green when the stream is selected. Video Format: Sets the compression format for the current stream.
  • Page 50 Control Description AutoFocus can be achieved by pressing this button. P-IRIS level can be adjusted Manually or Automatically.

  • Page 51: Settings

    4.2. Settings Camera settings may be changed by clicking on the Settings link located in the title bar. This will bring up a menu list of configuration menus for all major camera settings. General General setting menus are found under Settings > General. Basic Settings Basic settings may be accessed under General >...
  • Page 52 o LED on when camera is on - LED default on, flashing during camera access. o LED on during camera access - LED default off, flashing during camera access o LED off during camera access - LED default on, off during camera access o LED always off - LED always off Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 53: User Account

    User Account The User Account section, found under General > User Account, controls the user account information and privileges. There are two pre-configured accounts:  admin - This is the default administration account, and cannot be deleted.  guest - This is an account with only live view capability. There are also two basic settings under user account settings: ...
  • Page 55 Adding Accounts In General > User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All User Names and Passwords must be combinations of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin with an alphabet letter.
  • Page 56 Editing Accounts In General > User Account under the User Account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Clicking Edit will allow you to change the following fields:  User Group - The system allows for 2 types of users.

  • Page 57: Date & Time

    Date & Time Date and time settings can be accessed at General > Date & Time. Current Date & Time displays the current system date and time. Time Zone Settings The time zone can be set using the dropdown menu. This menu is only applicable when selectable when Synchronize with NTP Server is chosen under Time Settings.
  • Page 58 Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving. Click OK to save or Cancel to abort the changes before you leave the page. For the new interface, the User could key in the Time offset hrs under Day Light Saving option.

  • Page 59: Network

    Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to configure camera connectivity. These settings are found under the Settings > Network context.

  • Page 60: Network Configuration

    Network Configuration These settings are used to configure basic network access for the camera. They are found under Network > Network Configuration. Most of these settings vary with your specific hardware setup; therefore the defaults are set for common SOHO level usage. If you are using the camera in an enterprise environment, please check with your IT department to determine the correct settings for this section.
  • Page 61 DDNS Settings DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to maintain a static connection address, even when its IP changes. Access using this feature is disabled by default. Connecting using DDNS requires registration on third-party websites for DDNS services.

  • Page 62: Port Settings

    Port Settings Ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoints within an IP address where software "listens" for incoming information. This section, which can be accessed under Network > Port Settings, includes HTTP Port Settings, RTSP Settings and RTP Multicast Settings.
  • Page 63 HTTP Port Settings The HTTP port number is used access the camera via the HTTP protocol. The LiveView Port number is used to transmit live-view information. RTSP Settings Real-Time Streaming Protocol (RTSP) is a protocol used to establish and control media sessions between end points. You may change the access name for stream 1, stream 2, the RTSP port number, the RTP port for video, the RTCP port for video, RTP port for audio, and RTCP port for audio.

  • Page 64: Upnp

    UpnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allowing new hardware to connect seamlessly to a network. The settings for this feature can be found under Network>UPnP. To enable UPnP, first check the Enable UPnP box. If you wish to change the default values, there are two fields that can be edited.

  • Page 65: Wifi

    Wifi Wifi functionality is not supported for CAM2xxx series.

  • Page 66: Snmp

    SNMP The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease. The settings for this feature can be found under Network >...
  • Page 67 To enable SNMP, check the Enable SNMPv1, SNMPv2c box. Select this option and enter the names of Read/Write community and Read Only community according to your NMS settings. For example: 111/222. check the Enable SnMPv3 This option contains cryptographic security, a higher security level, which allows you to set the Authentication password and the Encryption password.

  • Page 68: Https

    HTTPS Hypertext Transfer Protocol Secure (HTTPS) is a communications protocol for secure communication over a computer network, with especially wide deployment on the internet. Select Create Self-Signed Certificate Automatically and click “Create” to have the certification authority automatically. Once succeed, you will see the Certificate Info in the next section of this web page.
  • Page 69 Or Select Self-Signed Certificate Manually and click “Create” to have the certification authority manually. A window will be prompted for creating certificate information. Edit the information in the files if necessary and click “OK” to confirm the setting. Once succeed, you will see the Certificate Info in the next section of this web page.

  • Page 70: Video & Audio Settings

    Video & Audio Settings Video and audio are the heat of a network camera's functionality. The settings for video and audio can be found under Settings > Video & Audio. Under this section, you can access basic video and audio settings, video appearance parameters, video stream settings, as well as audio parameters.

  • Page 71: Text Overlay Setting

    Stream Buffer  o Off o On FPS\BitRate Display  Text Overlay Setting The text overlay involves is the text displayed in the black bar at the top of the output screen. You can display multiple text messages at the same time. (Only the camera name will display if the resolution is 160 x 120).

  • Page 72: Image Appearance Settings

    Image Appearance Settings These settings, found under Video & Audio > Image Appearance, deal with the video output of the camera. There are two tabs, Image Attributes and Sensor Configuration, as well as Advanced Settings. Image Appearance (for CAM2311/2331/2331P)
  • Page 73 Day/Night Mode Adjust Mode Panel Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off where applicable.) Night mode sacrifices color information to produce a clear picture with less light.  Auto - The camera will determine when the light levels require a switch.
  • Page 74  Day mode - Forces day mode. Chroma Suppress - Reduces the false color phenomena.  P-IRIS (CAM2331P) o Auto – Adjust the P-Iris automatically. P-Iris Sensitivity  P – Iris Level  o Manual –Adjust the P-Iris manually.  P –...
  • Page 75  Night mode - Forces night mode.  P-IRIS (CAM2331P) o Auto – Adjust the P-Iris automatically. P-Iris Sensitivity  P – Iris Level  o Manual –Adjust the P-Iris manually. P – Iris Level ...
  • Page 76  Schedule for day mode - Allows the user to set a time for day/night transitions. o From: - The time, in hours and minutes, when the camera will be in day mode. o To: - The time, in hours and minutes, when the camera will switch to night mode.
  • Page 77 Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100). Dragging the slider to the right increases the value, while dragging to the left lowers the value. The adjustments will be displayed in real-time in the window to the left of the sliders.
  • Page 78 lower will be brightened. AGC should be adjusted so that the area of interest is best lit.  Exposure - Sets how the camera captures images. Longer shutter times allow more light into the sensor, resulting in a cleaner picture, however longer shutter times can result in motion blur.
  • Page 79 DWDR - Specifies if the wide dynamic range (WDR) function is  activated. If activated, the WDR function will attempt to preserve detail at contrast extremes. LSC(Lens Shading Compensation) - Lens shading is the reduction in  light falling on the image sensor away from the center of the image caused by physical obstructions.
  • Page 80 HSBLC Grid - Users can choose to view the areas for  HSBLC effect. When it is opened, you will see four squares showing on the live view screen. HSBLC Level ...

  • Page 81: Image Appearance

    Image Appearance (for CAM2311SC/2331SC/2331SP/2441/2441P/2511/2511SC) Mode Panel Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off where applicable.) Night mode sacrifices color information to produce a clear picture with less light.
  • Page 82 Auto Mode - The camera will determine when the light levels require a  switch. o Sensor Type – select Light Sensor or Image Sensor o Night Threshold –Once selected, the camera will switch to night mode. Set the value in 0~255. o Day Threshold - Once selected, the camera will switch to day mode.
  • Page 83  Day mode - Forces day mode. Chroma Suppress - Reduces the false color phenomena. Suppress Level Suppress Start Suppress End Focus Value Display – On/Off Dead Pixel Correction – On/Off  Day Profile...
  • Page 84  Brightness Adjusts the perceived light intensity of the image. Note: In certain situations, the sensor may experience banding issues. In these cases, please raise the brightness.  Contrast – Adjusts the overall difference in the light vs. dark areas. ...
  • Page 85  Night mode - Forces night mode. o Focus Value Display – On/Off o Dead Pixel Correction – On/Off Night Profile   Brightness Adjusts the perceived light intensity of the image. Note: In certain situations, the sensor may experience banding issues. In these cases, please raise the brightness.
  • Page 86  Contrast – Adjusts the overall difference in the light vs. dark areas.  Saturation – Adjusts the colorfulness of a color relative to its own brightness.  Sharpness - Adjusts the edge contrast of the image.  Frequency - The user can choose to compensate for 50Hz or 60Hz lighting.

  • Page 87: Advanced Day Profile/Night Profile

    Advanced Day Profile/Night Profile The parameters deal with the image lighting and color. Dragging the slider to increase and lower the value. The adjustments will be shown in the preview window. Image Adjust  Brightness - Adjusts the perceived light intensity of the image. Note: In certain situations, the sensor may experience banding issues.
  • Page 88 Exposure The parameters deal with the image lighting and color. Dragging the slider to increase and lower the value. The adjustments will be shown in the preview window. Frequency –Reduces flickering caused by the difference in frequency  of the system and the environment lighting. The user can choose to compensate for a 50Hz or 60Hz lighting.
  • Page 89 Luminance Ctrl  Auto Iris – On/Off Target Luminance - Adjusts the lightness of the image.  AGC - Automatic gain control (AGC) adjusts the video gain level to a  variety of inputs. This setting provides a baseline value for the AGC. Values higher than this will be darkened, and values that are lower will be brightened.
  • Page 90 Noise Reduction De-noise Mode – Removes video noises.  o OFF - Can be set to disable this functionality o 2DNR – Reduces noises. o 3DNR – Reduces noises in low light conditions and even with moving objects. o BLEND – Blends 2DNR and 3DNR to create clear images. Mode –...
  • Page 91 Lens Correction Correct the barrel distortions and pincushion distortions of images while using wide-angle lenses.
  • Page 92  Schedule for day mode - Allows the user to set a time for day/night transitions. o From: - The time, in hours and minutes, when the camera will be in day mode. o To: - The time, in hours and minutes, when the camera will switch to night mode.
  • Page 93  Digital Input - The Camera automatically removes the IR cut filter when DI triggers. o High Profile - Day/Night. o Low Profile - Day/Night. o Focus Value Display – On/Off o Dead Pixel Correction – On/Off...

  • Page 94: Image Appearance (For Cam2441Sc/2441Hi)

    Image Appearance (for CAM2441SC/2441HI) Day/Night Setting  Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off when applicable.) Night mode sacrifices color information to produce a clear image quality. o Auto mode- The camera will determine when to switch. o Day mode - Forces day mode.
  • Page 95 Day Profile/Night Profile Selecting the Day Profile or the Night Profile according to the Day/Night Setting you have set: Day Profile for Day Setting and Night Profile for Night Setting. The parameters deal with the image lighting and color. The adjustments will be shown in the preview window.
  • Page 96 o Auto –The camera will automatically change the shutter speed and gain balance between image quality and frame rate when there is insufficient light to preserve both.  Shutter Speed –Can be selected from 1/1 to 1/10000.  WDR – Attempts to preserve detail at contrast extremes and handles multiple exposure zones to give both the highlight and low light areas a proper exposure.
  • Page 97 High   Whit Balance: This setting allows users to choose the color balancing method used. o AWB - Automatically chooses white level. o MWB - The user must specify the red and blue gain levels to achieve the correct white level. R Gain - The gain applied to the red video channel.
  • Page 98 Lens Adjustment  P-IRIS: Can be adjusted Manually or Automatically. o Manually P-IRIS Level: 0-100.  o Auto  P-IRIS Sensitivity: 0-100. P-IRIS Level: F11-F1.4  Smart Shutter This functionality is used for capturing precise images of fast-moving objects by adjusting the shutter speed automatically to avoid captured images going blurry or dragging using the conventional shutter settings.
  • Page 99 Smart AE Smart AE (Smart Auto Exposure): The conventional cameras adjust the general exposure and allow either underexposed shadows or overexposed highlights. The Smart AE automatically adjusts the exposure based on a targeted area to bring out the proper exposure for the overall image. ...

  • Page 100: Video Streams

    Video Streams The configuration for video streams, including resolution, frame rate and image quality parameters can be found under Video & Audio > Video Streams.
  • Page 101 Field of View (FoV) FoV can be defined as the width and height of a scene to be monitored. Different Fields of Views are available for selection, 5MP 1920P (Max. 14fps, for CAM2511 / 2511SC only), 3MP 1536P (Max. 21fps, for CAM2511 / 2511SC / 2441/2441SC only), Full HD 1080P (Max.
  • Page 102 720P (1280 x 720), D1 (720x480), VGA (640x480), QVGA (320x240, Stream 2 only).  Video Frames per Second - Sets the number of frames per second. 1, 3, 5, 10, 15, 20, 25, 30 FPS are possible values. You can also choose to type in the values you want (the range is from 1~30).

  • Page 104: Roi Settings (For Certain Models Only)

    ROI Settings (for certain models only) Use the Region of Interest (ROI) to execute different functions in one image.  Window Settings o Window Name – Specify a name for a different window. o Delta Quality – Can be selected from -10 to +10. o Encoding Frame interval –...

  • Page 105: Privacy Mask Setting

    Privacy Mask Setting Use New button to create privacy mask on the video, up to 3 masks can be created. The window name and the mask color can be further defined.
  • Page 106 Audio Settings The audio settings, under Video & Audio > Audio Settings, contain parameters dealing with audio coming from the cameras built in mic, or an external microphone. Mute - Selects whether or not to mute the incoming audio from the ...

  • Page 107: Ptz (For Certain Models Only)

    PTZ (for certain models only) RS-485 is a control standard that is used as a basis for controlling point-tilt- zoom (PTZ) cameras or mounts. The PTZ menu Settings > PTZ > RS-485 Settings allows configuration of the RS-485 controls. The following parameters are configurable: Baud rate - The baud rate to be used with the RS-485 device.

  • Page 108: Recording

    Recording The Recording menu, Settings> Recording, deals with recording settings and managing recorded video files. Recording Basic Settings Recording basic settings, Recording > Recording Basic Settings are parameters which deal with the recording location and scheduling. The following parameters can be configured within this menu: Record to Memory Card when connection is lost ...
  • Page 109 o Passive download by NVR Server (private format) Manual Record Setting  o Manual Record To - Defines the path for manual recording. o Screenshots and image recordings will be saved in this location.  Event/Schedule Record Setting - Allows users to set the destination for event or scheduled recording.

  • Page 110: Recorded File Management

    Recorded File Management This section, located at Recording > Recorded File Management allows users to manage videos recorded on the microSD cards. Locating Video Files To locate video files from a specific time frame, enter a begin and end time in the From: and To: fields below, and click Search.
  • Page 111 Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost column of the entry. You can also select all displayed entries by checking the box in the header row. There will be two buttons in each entry: Play - Plays the video file in local helper application.

  • Page 112: Video Analysis (For Cam2441Hi Only)

    Video Analysis (for CAM2441HI only) Video Analysis Functions List: 1. Object Counting 2. Object Loitering Detection 3. Object Direction Detection 4. Go In/Out Detection 5. Optical Diagnosis Note: For the above functions, only one function among (1) Object Counting/(3)Object Direction Detection/(4) Go In/Out Detection could be chosen! For (2)/(5) could be used that combining with other functions.
  • Page 113 Note: For the above functions, only one function among (1) Object Counting/(2)Object Direction Detection/(3) Go In/Out Detection could be chosen! For (4)/(5) could be used that combining with other functions. Object Counting Note: If the polygon has been chosen, the frame would be shown as red.
  • Page 114 After all the settings are done, the counting result will be shown on the upper left corner of the screen. Note: (1) After allocating the vertex’s number/type/direction, click “save” to store the vertex information. A reminder will be shown once your operation has been succeeded. Note: (2) As long as the “vertex number”...
  • Page 115 Note: (2) If initiating the Full Scene when there’s loitering triggering, there would be full-screen sparkling reminder. If the type has been chosen as “Zone”, only the selected polygon would appear the sparkling reminder. Note: (3) As long as the original set-up has been modified, remember to click “save”...
  • Page 116 Go In/Out Detection  Window Name – Pre-set the direction name of Direction type, or input by yourself.(English/ numbers only).  Vertex Number – The setting range is from 3~8.(at least the vertex should be set as 3.)  Direction Type – Right Enter (In)/ Leave (Out) Note: (1) The operation of this function is similar to Object Counting.

  • Page 117: Event Notification

    Note: No parameters could be set for this function. When the camera is under following circumstances, which including: Insufficient Brightness/ Excessive Brightness/ Signal Loss/ High Noise Ratio/ Out of Focus, this function will be triggered, as the following pic. Event Notification Event Notification settings, found under Settings >...
  • Page 118 Email Settings Email settings are used to configure e-mail notifications.  Sender Email Address – The return e-mail address for notifications. This should be your notification address.  Recipient email address – The e-mail address notification emails will be sent to. Only one email address can be entered. ...
  • Page 119  SMTP Server Port - the SMTP port of the email server; Default 25.  Test - Click this button to send a test email. E-mails will only be sent if all parameters are entered correctly. FTP Settings FTP settings are used to configure recording to a remote location via the file transfer protocol.
  • Page 120  Folder Name - The name of the CIFS account folder on the server. ISCSI Storage Settings  Initiator Node Name – Your Internet Small Computer System Interface’s name.  Server Address – Your server address.  Port o CHAP logon information User Name –...

  • Page 121: Event Alert Action

    Event Alert Action General Settings  Set Time Interval between Triggers (sec) HTTP Trigger Settings Set the CGI rule for HTTP triggers. –  /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002.  DI2 – /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002.  Network Resume – /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002. Network Resume Settings  NVR Server IP Address – The IP address of the NVR server.

  • Page 122: Motion Detection

    Motion Detection The motion detection functionality of the camera can be found under Event Notification > Motion Detection. Window Settings Motion detection is activated by checking the Enable Motion Detection box. Click the Window Settings tab to enter the window configuration, and click New to add a new detection window.
  • Page 123 Click Save to save all settings. Settings of existing windows can also be changed by selecting the window and changing the settings. To delete a window, select a window in and click Remove. Activity Status Display The Activity Status Display tab displays the amount of motion detected in a selected window.
  • Page 124 Activate Motion Detection By: Auto/Schedule  Auto – As long as Enable Motion Detection is checked, an event is triggered.  Schedule – Selecting this option allows to manually schedule the times motion detection will be active. Select the days of the week that Motion Detection is active by checking the corresponding boxes, and fill in a start time and end time for motion detection in the From: and To: boxes.

  • Page 125: Tampering Detection

    Tampering Detection Tampering detection is similar to motion detection in that it detects where there is a sudden unexpected change in the whole camera view. Parameters for this feature are found under Event Notification> Tampering Detection. Tampering alarm handling and notifications can be configured under Event Settings.

  • Page 126: Di & Do

    DI & DO Digital Input (DI) and Digital Output (DO) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings for these ports can be found under Event Notification > DI & DO. Conditions for DI and DO triggering, as well as notifications for can be set under Event Settings.
  • Page 127  Normal Close – the DI requires a high voltage input (+12V), with the following configuration. +12V It is triggered when it does not receive this input.  Off - DI inputs are closed at all times. The camera will not respond to any signals on this DI.

  • Page 128: Event Settings

    Event Settings Event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found under the Event Notification> Event Settings menu. The event handler is rule based. There are lists for both two types of rules: ...
  • Page 129 Adding/Editing an Event Rule The Add and Edit screens contain the following triggering actions: Note: If editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved.
  • Page 130 General The following general fields should be filled in:  Name - Specifies the name of the Event.  Minimum time interval between triggers - The time frame in which a subsequent trigger of the same event will be ignored (maximum 23:59:59).
  • Page 131  DI - Trigger when a DI trigger occurs. For more information please refer to the section on DI &  Day  Night  Night  Day When Triggered The actions to take when trigger conditions are met are configured here. The following options are available: ...
  • Page 132  Record - Records video to the server specified in the Event Server settings and the microSD card when triggered. The video clip stored on both remote storage server and local storage is a video file 35 seconds in length (5 seconds before and 30 seconds after the trigger) ...
  • Page 133 Enable Triggering By The next step is to specify the frequency of trigger response. 3 options are available:  Always - The default setting; Triggers event when conditions are met.  Recurrence Pattern - Enables triggering only if conditions are met during a specified time period.
  • Page 134  FTP - uploads a snapshot or video clip to a FTP location specified in Event Server settings. o Snapshot/Video Clip - Choose to upload a snapshot or video file from 5 seconds before to 30 seconds after the trigger. Files are sent as attachments.

  • Page 135: System

    System The system settings, which deal with hardware and firmware parameters, logs, and configuration lists, can be found under Settings > System. Storage Management MicroSD class 2/4/6 cards can be accessed for offline video storage and upgrade purposes. MicroSD installed in the camera can be managed under System >...

  • Page 136: Storage Management

    Storage Management  Available Recording Time - Calculates how much recording time is available based on current settings.  Storage Recycle Settings - Turning the function On will clear the microSD card once it is full.  Max Duration for Automatic Disc save __ Hours – If storage recycling is activated, the card will save recordings continuously.

  • Page 137: System Status

    System Status The camera status can be found under System > System Status. This section displays useful system information including:  IP Address MAC Address  Subnet Mask  Default Router address  microSD Card Capacity Status  Boot Loader Version ...

  • Page 138: System Log

    System Log The system log, System > System Log, provides a log for system messages and events. The log lists important information such as login information, changes to camera settings (both successful and unsuccessful), triggered events, and error messages. This information can be very useful in the event of a camera failure or unauthorized entry.

  • Page 139: Firmware Upgrade

    Firmware Upgrade Upgrading with a firmware file on a PC: 1. Power ON the device. 2. Connect to the camera through a web browser and go to System > Firmware Upgrade. 3. Click “Browse” and locate the file [cam number]fw. Configuration Upgrade Keep customized configuration to keep current configuration settings.

  • Page 140: Reset To Factory Default

    Reset to Factory Default To reset the device to the factory default settings: Make sure the device is in operation mode. Using a needle or similar object to press and hold the Reset button until the camera restarts (about 2 seconds). The status LED will change to amber during startup.
  • Page 141 Alternately, you may press the “Reset” button on the bottom of the camera to perform a complete reset of the camera (no configurations retained). To reset the camera by pressing the “Reset” button on the bottom of the camera, press and hold the “Reset” button for 3 seconds. During this time, the LED indicator in front of the camera will blink in red.

  • Page 142: Export/Import & Reboot

    Export/Import & Reboot In certain situations it may be necessary to restart your network camera (network settings changed, DHCP added, etc). The settings under System > Export/Import & Reboot allow you to restart the camera. This menu also contains options to export configuration details (for backup or replication purposes), as well as import configuration details.

  • Page 143: Chapter 5. Configuration Through The Ip Utility

    Chapter 5. Configuration through the IP Utility Camera configurations can be done through web interface and IP Utility. **For IP Utility, please look into this chapter; for web interface, please refer to Chapter 4. Web Interface IP Utility General Basic Settings User Account Date &...
  • Page 144 Export/Import Reboot Camera Search Login Properties Delete from Tool Clearing and Setting Status Camera Group Actions Focus Tool...

  • Page 145: Overview

    5.1. Overview The IP Utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups within the camera; The IP Camera Utility also provides tools to perform simple connectivity configuration, firmware upgrades and reboot operations. The utility is intended to simplify the configuration and management of multiple cameras.
  • Page 146 2. Click Next to continue with installation. 3. Fill in the Folder field to specify the installation path. Clicking Browse… pulls up a file system browser. Clicking Disk Cost will display free space and the space the utility will take up on disks. 4.

  • Page 147: Ip Utility Basics

    5.3. IP Utility Basics Starting the IP Utility To start the IP Utility, double-click the IP Utility shortcut on your desktop or go to Start > Program Files > IP Utility> IP Utility. Note: On startup, the utility will automatically scan for IP Cameras on the same subnet as the computer.

  • Page 148: Exiting The Ip Utility

    Exiting the IP Utility To exit the IP utility, click the X button on the top right corner of the screen or choose File > Exit from the menu bar.

  • Page 149: Camera Actions

    5.4. Camera Actions This section displays camera information, including the IP, Name, Model, MAC Address, Status and Network Mask. Search Search updates the details for the cameras listed, as well as locates any new cameras connected on the same subnet. The search is performed every time the IP utility starts.

  • Page 150: Login

    Login Before performing camera actions, most cameras require that proper login credentials are supplied. To login to a camera: 1. Right click the camera you wish to set. Select Login from the popup, the system responds with the Login window. Alternatively, click the camera entry and choose Login from the Camera menu.
  • Page 151 2. Fill in the user name and password. 3. Click OK to set the username and password. Note: To perform further configuration, please make sure that the User set here has administrator privileges. The default Username/Password for cameras is admin/admin.

  • Page 152: Properties

    Properties The properties of a camera can be viewed by following these steps: 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select Properties, or select Camera > Properties from the menu bar.
  • Page 153 The Camera Information popup will display with camera details.

  • Page 154: Delete From Tool

    Delete from Tool 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right click the camera(s) which you want to delete from the tool and select Delete from Tool. The camera will be removed from the listings.

  • Page 155: Select All

    Select All In a group context, right clicking a camera, and selecting Select All will select all the cameras in the group.

  • Page 156: Reboot Camera

    Reboot Camera In certain cases it may be necessary to reboot the camera. To do this: 1. Select a camera by checking the box in the first column of its listing. 2. Click the Reboot button or select Camera > Configuration > Reboot from the menu bar.

  • Page 157: Set Ip

    Set IP The IP Address of a camera can be set by following these steps: 1. Click the Set IP button. 2. You can choose to obtain an IP address from DHCP or assign a fixed IP. 3. Select one or more cameras by checking the box in the first column of their listing.
  • Page 158 Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 159: Link To Camera Web Interface

    Link to Camera Web Interface Link to Camera Select a camera by checking the box in the first column of its listing. Double click the selected camera or select Camera > Link to Camera in the menu bar. The camera’s live view webpage will open in a browser window.

  • Page 160: Link To Camera User Manager

    Link to Camera User Manager This function links to the user management page of the selected camera. 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select User Manager or click Camera > User Manager in the menu bar.

  • Page 161: Camera Group Actions

    5.5. Camera Group Actions The Camera Group frame contains a simple tree containing group listings. There are two pre-defined subsections. All Devices - contains all the cameras in the tool, as well as  predefined groups New Devices and Warnings/Errors MyGroup –...
  • Page 162 The system responds with the Add Group popup. 2. In the New Group Name field, type in a group name. 3. Click OK to add the group. The group will appear under MyGroup Note: Camera group names can contain upper and lower-case letters, numerals and the _ symbol.

  • Page 163: Delete Group

    Delete Group 1. Expand MyGroup and right-click the group you wish to delete. 2. Choose Delete Group to delete the group. Alternatively, click the group and choose Delete Group from the Group menu. 3. The system will ask to confirm the deletion. Click Yes to delete the group.

  • Page 164: Rename Group

    Rename Group 1. Expand MyGroup and right-click the group you wish to rename. 2. Choose Rename Group. Alternatively, click the group and choose Rename Group from the Group menu. The Rename Group popup appears.
  • Page 165 3. Enter a new group name in the New Group Name field. 4. Click OK to save your changes. Note: Camera group names can contain upper and lower-case letters, numerals and the _ symbol.

  • Page 166: Move To Group

    Move to Group This function moves the selected camera(s) from a group to another group. 1. From the Camera Group window select a group under MyGroup. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing.
  • Page 167 4. In the Select Group pop-up box select the destination group. Click OK to move the selected camera(s) to the group. Note: Cameras can not be moved from groups under All Devices.

  • Page 168: Copy To Group

    Copy to Group This function copies the selected camera(s) from a group to another group. 1. From the Device Group window select a group. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing. 3.
  • Page 169 4. In the Select Group pop-up box select the destination group. Click OK to copy the selected camera(s) to the group.

  • Page 170: Configuration Settings

    5.6. Configuration Settings Configuration can be downloaded and updated by selecting Camera > Configuration, or the process can be automated by downloading the configuration from one camera using the Download Configuration function, and then using the Update Configuration function to upload the changed configuration file.

  • Page 171: Download Configuration

    Download Configuration This function downloads a configuration file. 1. Select a camera by checking the box in the first column of its listing. 2. Right-click the camera which you want to download from and select Configuration > Download Configuration, or select Camera > Configuration >...

  • Page 172: Firmware Actions

    5.7. Firmware Actions Update Firmware Once a new version of the camera firmware is obtained, the firmware can be updated using the following steps: Note: You must be logged into the camera to update the camera firmware.
  • Page 173 1. Select one or more cameras by checking the box in the first column of their listing. 2. Click the Update Firmware button; right-click the camera(s) which you want to update to and select Maintenance > Update Firmware; or select Camera > Maintenance > Update Firmware from the menu bar. The Update Firmware popup will display.

  • Page 174: Focus Tool

    5.8. Focus Tool The Focus Tool is used as a reference for focus precision. Click the Focus Tool button to open it. Information of Best Focus Value, Current Focus Value and Focus Percent will be shown at the bottom of the Focus Tool Window. You can click Refresh to get a new data after focus adjustment is done.

This manual is also suitable for:

Cam2311scCam2331scCam2331spCam2 seriesCam2441scCam2511 ... Show all

Table of Contents