Product specifications are also subject to change without notice. Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. All other names, brands, products or services are trademarks or registered trademarks of their respective owners...
Overview 1.1. Network Camera Introduction CAM3365 is a professional IP network camera that uses Internet Protocol (IP) to transmit video streams and control signals over networks. Capable of operating over both LANs and WANs, CAM4310 provides a complete budget-conscious remote surveillance solution that is ultra clear and highly integrated.
Audio 32KHz, ADPCM , G.711 compression Audio input 3.5mm phone jack Audio output 3.5mm phone jack Alarm in 2, Terminal block Alarm out 1, Terminal block AUX Power 12VDC 400mA Surveon Network Camera User Manual...
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10/100 Base-T / RJ45 Local microSD/SDHC card slot x 1 (Class 4/Class 6 only) storage RS-485 1 (2 pins on terminal block) Surveon SDK 2.0 Microsoft Windows XP/Vista/7 (32 bit) Browser Microsoft IE 6.0 or above Software Surveon VMS 2.4.1 Operation: -20°C ~ 50°C (-4°F ~ 122°F)
Install the camera in a suitable spot. The camera should have an unobstructed view of the area to be surveyed. Connect the camera to a power source. CAM3365 can accept power from a power adapter or from Power over Ethernet enabled switches.
This section demonstrates how to connect to the network camera through two methods: • Web Browser – A simple web-based interface. Internet Explorer is the recommended web browser for use with Surveon network cameras, and our examples will be from this browser. Usage on other browsers will be similar. •...
Enter the IP address of the network camera in the address bar of your browser and press enter. The IP address can be obtained using the Surveon IP Utility, or if your network does not have DHCP service, the default IP address is 192.168.88.10.
CAM3365 Logging into the System for the First Time If this is the first time that the network camera is being accessed, the camera will prompt you to change the administrator password after your first login. Click Okay Click OK when informed of the need to change your password. This will cause a Configure Admin Password popup to display.
Search for Download signed ActiveX controls. Under this heading select Prompt and then click OK. Continue installing the Active X components. After installing ActiveX, go to Tools> Internet Options> Trusted Websites> Sites and add the IP Address of the camera. Surveon Network Camera User Manual...
CAM3365 Logging Out of the System Logging off of the camera can be performed by closing the browser window. Users can also choose to click the Logout link located at the top of the screen. Using the Help Interface While using the web interface, you may click on the Help link located under the title bar.
CAM3365 2.2. Connecting with an RTSP Player Surveon cameras support connections through RTSP Media Players such as Real Player and QuickTime Player. Launch Real Player or QuickTime Player; Select File> Open URL, to open a URL dialog box. Enter the camera URL in the address bar.
CAM3365 Chapter 3. Web Interface 3.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Menu Bar - The links on this bar allow users to toggle between live- view and settings screens, as well as logout and pull up the help menu.
Full-Screen: Goes to full-screen when clicked; press “ESC” to return to windowed view. Image Capture: When clicked, captures the current screen as an image in a new pop-up window and saves it in C:\Surveon\Record. This location can be changed under Settings> Recording> Recording Basic Settings. file name “Camera...
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CAM3365 Control Description Streams: Allows users to choose which camera stream to view. The indicator above the stream will turn light green when the stream is selected. Video Format: Sets the compression format for the current stream. Available formats are H.264, MPEG4, and MJPEG.
":" character. • Camera Name: by default set to "Surveon + model name"; after selecting Camera Name” from Settings> Video & Audio> Basic Settings, the Camera Name will show on the display. Users may replace the default name with a new name consisting of alphanumeric characters, spaces and the ":"...
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CAM3365 • System Status LED (available in future phases): changes the behavior of the status LED on the front of the camera. There are four possible behaviors: o LED on when camera is on - LED default on, flashing during camera access.
1 to 10 in this field to limit the number of users that can view the live view stream for this camera. This option will only be displayed once you add an account. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
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CAM3365 Adding Accounts In General> User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All User Names and Passwords must be combinations of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin with an alphabet letter.
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In General> User Account under the User Account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Click Remove and, when prompted to confirm deletion, click OK to remove the account. Surveon Network Camera User Manual...
CAM3365 Date & Time Date and time settings can be accessed at General> Date & Time. Current Date & Time displays the current system date and time. Time Zone Settings The time zone can be set using the dropdown menu. This menu is only applicable when selectable when Synchronize with NTP Server is chosen under Time Settings.
CAM3365 Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to configure camera connectivity. These settings are found under the Settings > Network context. Surveon Network Camera User Manual...
CAM3365 Network Configuration These settings are used to configure basic network access for the camera. They are found under Network> Network Configuration. Most of these settings vary with your specific hardware setup; therefore the defaults are set for common SOHO level usage. If you are using the camera in an enterprise environment, please check with your IT department to determine the correct settings for this section.
The RTP port number must be an even number. After entering the RTP port number, the RTCP port number will automatically be set to the RTP port number + 1. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
CAM3365 UPnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allowing new hardware to connect seamlessly to a network. The settings for this feature can be found under Network>UPnP . To enable UPnP, first check the Enable UPnP box. If you wish to change the default values, there are two fields that can be edited.
Camera Name - Displays the name of the camera. Audio Settings Select the desired button to turn audio from the camera on or off. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
CAM3365 Image Appearance These settings, found under Video & Audio> Image Appearance, deal with the video output of the camera. There are two tabs, Image Attributes and Sensor Configuration, as well as Advanced Settings. Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100).
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WDR – Specifies if the wide dynamic range (WDR) function is activated. If activated, the WDR function will attempt to preserve detail at contrast extremes. o WDR Level – Specifies the WDR correction level ranging from 1 (least) to 10 (most). Surveon Network Camera User Manual...
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CAM3365 Advanced Settings The Advanced Settings allow you to make changes to the following parameters: • Frequency - Reduces flickering caused by the difference in frequency of the system and the environment lighting. The user can choose to compensate for 50Hz or 60Hz lighting.
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To: - The time, in hours and minutes, when the camera will switch to night mode. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
CAM3365 Video Streams The configuration for video streams, including resolution, framerate and image quality parameters can be found under Video & Audio> Video Streams. The page is split into settings for 2 streams. Common settings are: • Video format - The compression format for the video stream.
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QQVGA video, with MPEG4 compression at 128kbps and 10 seconds between key frames. None of the parameters can be changed. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
CAM3365 Audio Settings The audio settings, under Video & Audio> Audio Settings, contain parameters dealing with audio coming from the cameras built in mic, or an external microphone. • Mute - Selects whether or not to mute the incoming audio from the camera.
Manual Record To: - Defines the path for manual recording. Screenshots and user recordings will be saved in this location. Click OK to save or Cancel to abort the changes before you leave the page. Surveon Network Camera User Manual...
Settings> System. MicroSD Card Management Surveon cameras can all access MicroSD class 4/6 cards for offline video storage and upgrade purposes. MicroSD installed in the camera can be managed under System> MicroSD Card Management.
Camera System Information o Boot Loader Version o Firmware Version Clicking on the Email button will send the system status information out to the notification e-mail address specified in Event Server for troubleshooting or reference purposes. Surveon Network Camera User Manual...
CAM3365 System log The system log, System> System Log, provides a log for system messages and events. The log lists important information such as login information, changes to camera settings (both successful and unsuccessful), triggered events, and error messages. This information can be very useful in the event of a camera failure or unauthorized entry.
In certain cases, improvements to the camera firmware will be made to improve the image quality or enhance the usability of the camera. These upgrades will be made available via Surveon support or our website www.surveon.com. Once you have obtained a new firmware file, firmware upgrades can be performed under System>...
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CAM3365 Reset to Factory Default Camera resets can be performed under System> Reset To Factory Default. There are 2 types of reset. You can either reset all settings and configurations, or you can choose to keep the Network configuration, and reset all other settings and configurations.
Import Configuration - Imports previously exported camera settings. The field should contain the path for the camera configuration file. Click Browse: to browse your PC for the configuration file. Click Apply to import the settings. Surveon Network Camera User Manual...
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