Surveon CAM4 Series User Manual
  1. Manuals
  2. Brands
  3. Surveon Manuals
  4. Security Camera
  5. CAM4 Series
  6. User manual

Surveon CAM4 Series User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
CAM4xxx Series
User Manual
Release 1.8

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the CAM4 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Surveon CAM4 Series

Summary of Contents for Surveon CAM4 Series

  • Page 1 CAM4xxx Series User Manual Release 1.8...

  • Page 2: Copyright Statement

    Product specifications are also subject to change without notice. Trademarks Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology Inc. Microsoft Windows and Windows are registered trademarks of Microsoft ...

  • Page 3: Revision History

    Revision History Ver Version Description Date Initial release: All the CAM4xxx series April 2012 models are put into this manual; both hardware and software aspects are covered. New model: CAM4311/4371 added. June 2012 New model: CAM4321 added. September 2012 New models added. August 2013 UI Modified.

  • Page 4: Table Of Contents

    Table of Contents Copyright Statement ................. 2 Revision History ................3 Table of Contents ................4 Safety Precautions ................9 Device Site Recommendations .............. 9 Chapter 1. Product Overview ............. 10 1.1. Network Camera Introduction ........... 10 1.2. Features and Benefits ............. 11 1.3.
  • Page 5 Indoor (CAM4211) ..............31 Indoor (CAM4221) ..............31 2.2. Functions ................32 2.3. Installation ................36 Installing the Dome Camera ............36 2.4. Hardware Installation (CAM4221/-4211) ........41 2.5. Adjustment (CAM4221/-4211) ........... 43 2.5.1. 3-axis Gimbal Mechanism: ............ 43 2.5.2. Focus Adjuster and Field of View Adjuster (for CAM4221 only): ..43 2.6.
  • Page 6 Network Configuration ............69 Port Settings ............... 71 UpnP ................73 Video & Audio Settings ..............74 Basic Settings ..............74 Image Appearance Settings ............76 Image Appearance (for CAM4211/4221) ........76 Image Appearance (for CAM4311/4321) ........80 Image Appearance (for CAM4361)..........83 Image Appearance (for CAM4371)..........
  • Page 7 MicroSD Card Management ............139 System Status ..............139 System Log ................ 140 Firmware Upgrade ............... 141 Configuration Upgrade ............141 Emergency Recovery Procedure ..........142 Resetting to Factory Default Settings ......... 142 Export/Import & Reboot ............144 Chapter 5. Configuration through the IP Utility ........145 5.1.
  • Page 8 Copy to Group ................. 170 5.6. Configuration Settings ............172 Download Configuration .............. 173 Update Configuration ..............174 5.7. Firmware Actions ..............175 Update Firmware ..............175 5.8. Focus Tool ................. 177...

  • Page 9: Safety Precautions

    Safety Precautions Electric Shock Warning This equipment may cause electric shocks if not handled properly. Access to this equipment should only be granted to trained operators  and maintenance personnel who have been instructed of, and fully understand the possible hazardous conditions and the consequences of accessing non-field-serviceable units such as the power supplies.

  • Page 10: Chapter 1. Product Overview

    Chapter 1. Product Overview 1.1. Network Camera Introduction CAM4xxx series are professional network cameras that use Internet Protocol (IP) to transmit video streams and control signals over networks. Capable of operating over both LANs and WANs, they provide a complete budget-conscious remote surveillance solution that are ultra clear and highly integrated.

  • Page 11: Features And Benefits

    1.2. Features and Benefits 4xxx series IP camera is a cutting-edge digital video transmission device. It can compress and transmit real-time images of outstanding quality using a reasonable amount of bandwidth through a standard TCP/IP network. The following features make this IP camera an outstanding choice when building an intelligent IP surveillance system: High Video Quality ...
  • Page 12 Power-over-Ethernet  The built-in Power-over-Ethernet support reduces cabling and installation costs, and enables users to consolidate power facilities for higher reliability. With PoE, a camera can still operate in the event of a power failure if it is connected to a centralized backup power with an Uninterruptible Power Supply.

  • Page 13: Technical Specifications

    1.3. Technical Specifications Model List for CAM4xxx Series D/N 3-Axis IP Fixed Dome CAM4211 D/N 3-Axis IP Fixed Dome CAM4221 CAM4310 2M IP Fixed Dome CAM 4311 2M D/N IP Fixed Dome CAM 4321 Full HD D/N Fixed Dome CAM4360 2M D/N Outdoor IP Fixed Dome CAM4361 2M D/N Outdoor IP Fixed Dome with Individual ISP...

  • Page 14: Specifications For Cam4211/4221

    Specifications for CAM4211/4221 Model Name CAM4211 CAM4221 Megapixel Day&Night 3-Axis Fixed Megapixel Day&Night 3-Axis Description Dome Network Camera Dome Network Camera 1/4" megapixel progressive scan CMOS Image Sensor Lens f2.8 mm, F1.8 f2.8-12 mm varifocal lens, F1.4 48dB Day/Night ICR IR LED Yes (10M) 0.01 Lux @ F1.8 (B/W)
  • Page 15 Video Buffer 5 second pre-alarm, 5 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, record to local Event Action storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, Supported Protocols PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF Ethernet...

  • Page 16: Specifications For Cam4310

    Specifications for CAM4310 Model Name CAM4310 Description 2M IP Fixed Dome Image Sensor 1/2.7" 2 megapixel progressive scan CMOS Lens 4.2 mm, F1.8 (default) 48dB Day/Night ICR IR LED 0.5 Lux @ F1.0 Min Illumination 0.5 Lux @ F1.0 (Color) Iris Control Diagonal:89°...
  • Page 17 Send snapshot or video clip by FTP or email, record to NAS, record to local Event Action storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, PPPoE, Supported Protocols UPnP, RTP, RTSP, RTCP, 3GPP Ethernet 10/100 Base-T/RJ45 microSD/SDHC x 1...

  • Page 18: Specifications For Cam4311/4321

    Specifications for CAM4311/4321 Model Name CAM4311 CAM4321 Description 2M D/N IP Fixed Dome Full HD D/N Fixed Dome Image Sensor 1/2.7" 2 megapixel progressive scan CMOS Lens 4.0 mm, F2.0 3.3 - 12 mm varifocal lens, F1.4 48dB Day/Night ICR IR LED Yes (10M) Yes (20M)
  • Page 19 Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, record to Event Action local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, Supported Protocols PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP Ethernet...

  • Page 20: Specifications For Cam4360/4365

    Specifications for CAM4360/4365 Model Name CAM4360 CAM4365 2M D/N Outdoor 3M D/N Outdoor Description IP Fixed Dome IP Fixed Dome 1/2.7" 2 megapixel progressive scan 1/2.8" 3 megapixel SONY low light Image Sensor CMOS CMOS Lens 3~10 mm motor lens, F1.3 48dB Day/Night ICR IR LED...
  • Page 21 Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, record to Event Action local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, Supported Protocols PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP , ONVIF...

  • Page 22: Specifications For Cam4361/4371

    Specifications for CAM4361/4371 Model Name CAM4361 CAM4371 2M D/N Outdoor IP Fixed Dome with Full HD Auto Focus D/N Outdoor IP Description Individual ISP Fixed Dome 1/2.7" 2 megapixel progressive scan 1/2.8" 2 megapixel SONY Exmor Image Sensor CMOS CMOS Lens 3.3 - 12 mm varifocal lens, F1.4 3 - 9 mm moto lens, F1.2...
  • Page 23 Audio Compression Audio Input/Output Alarm In/Out Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, record to Event Action local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, Supported Protocols PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP Ethernet...

  • Page 24: Specifications For Cam4471V/4471M/4471Mp

    Specifications for CAM4471V/4471M/4471MP Model Name CAM4471V CAM4471M CAM4471MP 3M Auto Focus D/N Outdoor IP Description 3M HDR D/N Outdoor IP Fixed Dome Fixed Dome Image Sensor 1/3" 3 megapixel progressive scan CMOS Lens 2.8 - 12 mm varifocal lens, F1.4 3 - 9 mm motorized lens, F1.2 48dB Yes (HDR, 100 dB)
  • Page 25 Audio Compression 32KHz, ADPCM Audio Input/Output 3.5mm phone jack Alarm In/Out 1/1, terminal block Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, record to local Event Action storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, Supported Protocols PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP...

  • Page 26: Specifications For Cam4571M

    Specifications for CAM4571M Model Name CAM4571M Description 5M Auto Focus D/N Outdoor Fixed Dome IP Camera Image Sensor 1/2.5" 5 megapixel progressive scan CMOS Lens 3 - 9 mm moto lens, F1.2 48dB Day/Night ICR IR LED Yes (Max 30M, on 1/1 Exposure) 0 Lux (IR LEDs on) Illumination 0.1 Lux @ F1.2 (Color)
  • Page 27 Audio 3.5mm phone jack Input/Output 1/1, terminal block Alarm In/Out Video Buffer 5 second pre-alarm, 30 second post-alarm Send snapshot or video clip by FTP or email, record to NAS, Event Action record to local storage, trigger DO IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, Supported DDNS, SMTP, FTP, HTTP, CIFS, PPPoE, Protocols...

  • Page 28: Chapter 2. Hardware Overview

    Chapter 2. Hardware Overview 2.1. Overview Side View Indoor: Fixed Lens (CAM4310/4311) Indoor: Fixed Lens (CAM4211)

  • Page 29: Indoor: Varifocal Lens (Cam4321)

    Indoor: Varifocal Lens (CAM4321) Indoor: Varifocal Lens (CAM4221) Outdoor (CAM4360/4361/4365/4371/4571)

  • Page 30: Top View And Bottom View

    Top View and Bottom View Indoor (CAM4310/4311/4321) Screw Hole Screw Hole Screw Hole Screw Hole Screw Hole Outdoor (CAM4360/4361/4365/4371/4571) Screw Hole Screw Hole Screw Hole 1. Status LED Indicator 2. Reset Button 3. MicroSD/SDHC Card Slot...

  • Page 31: Indoor (Cam4211)

    Indoor (CAM4211) Indoor (CAM4221)

  • Page 32: Functions

    2.2. Functions Indoor Outdoor Please look into the following table for cable options: CAM4310 CAM4321 CAM4311 CAM4471M CAM4361 CAM4211 CAM4360 CAM4571M CAM4471V CAM4221 CAM4365 CAM4571MP CAM4471VT CAM4371 Audio In/Out Connector Optional Optional Optional Optional Network Connector     Power Connector Optional...
  • Page 33 1. Audio In/Out Connector Audio In/Out are both for 3.5mm jacks. Audio-in provides for an external mono microphone. Audio out can be connected to a public address system or an active speaker with a built-in amplifier. A pair of headphones can also be attached. Note: Built-in microphone can also be used for certain models.
  • Page 34 6. Network Connector The camera connects to the network via a standard RJ-45 network connector. The camera detects the speed of the local network (10/100BaseT). The camera also supports PoE (Power-over-Ethernet), and can be powered directly through the network cable. 7.
  • Page 35 DI1(Digital Input) Pin 3 Connect to GND to Must not be exposed activate, or leave to voltages greater floating (or than 30V DC unconnected) to deactivate. DI2 (Digital Input) Pin 4 Connect to GND to Must not be exposed activate, or leave to voltages greater floating (or than 30V DC...

  • Page 36: Installation

    2.3. Installation Installing the Dome Camera Indoor Screw Hole Indicator Sticker Base Plate Outdoor Screw Hole Indicator Sticker Screw Hole Indicator Sticker 1. Use screw hole indicator sticker to mark the desired camera position on the ceiling. 2. Make one cable entry hole and 3 or 4 screw holes on the ceiling with the electrical drill.
  • Page 37 (Outdoor) Align the housing with the sticker and fasten the screws to secure the housing on top of the sticker. 5. Thread the multiple connector interface cable through the cable entry hole on the base plate or housing. (Outdoor - Optional) The default cable entry hole is located on bottom of the camera.
  • Page 38 reinstall the camera cover. Focus Puller Zoom Puller Unscrew the Housing Reattach the Housing Note: (1) Cover removal is not required on models with motorized lenses (CAM4360/4365/4371). (2) Please check the live view after the camera is logged in.
  • Page 39 Installing the Dome Camera with the Mounting Bracket (Optional) 1. (Indoor) Remove the base plate from the bottom of the camera. Base Plate (Outdoor) Use the provided L-type hex wrench to unscrew the cover of the camera. 2. (Indoor) Align the base plate with the mounting bracket and fasten screws to secure the plate on the bracket.
  • Page 40 (Outdoor) Align the housing with the mounting bracket and fasten screws to secure the housing on the bracket.

  • Page 41: Hardware Installation (Cam4221/-4211)

    2.4. Hardware Installation (CAM4221/-4211) CAM4221 CAM4211 1. Open and take out the dome cover from the base.Loosen the lock ring to adjust the desired angle of the camera. 2. Use the dome base to mark the desired camera position and make 3 holes for the anchors and then put the anchors into the holes.
  • Page 42 CAM4221 CAM4211 NOTE: Cables can go through either the base or side cable entry. When choosing the base, remember to drill a hole for the cable entry.

  • Page 43: Adjustment (Cam4221/-4211)

    2.5. Adjustment (CAM4221/-4211) 2.5.1. 3-axis Gimbal Mechanism: The cameras can be panned, tilted, and rotated to its required position. 2.5.2. Focus Adjuster and Field of View Adjuster (for CAM4221 only):...

  • Page 44: Wiring (Cam4221/-4211)

    2.6. Wiring (CAM4221/-4211) 2.6.1. Connecting the LAN cable via a PoE switch: Once it’s connected and electrified, follow the instructions from 2.5. Adjustment to have the desired viewing angle and have the camera fine- tuned. 2.6.2. Connecting the I/O cables: Once it’s connected and electrified, follow the instructions from 2.5.
  • Page 45 Use the cable tie supplied to fasten the I/O cables onto the camera unit otherwise it may be come off or dragged out. Cut the redundant cable tie off. Note: Before using the cable tie to fasten the I/O cables, be sure to make camera adjustments first.

  • Page 46: Reattachment (Cam4221/-4211)

    2.7. Reattachment (CAM4221/-4211) Once the wiring and the camera adjustments are done, the dome cover should be reattached back. Put the dome cover back by pointing the notches on the camera unit and the dome cover together and then turning the dome cover anti-clockwise.

  • Page 47: Camera Deployment

    2.8. Camera Deployment Sensor Alarm Speaker Email Server Router Internet microSD Router Microphone Client Client 2.9. Before You Start Please prepare a PC with Windows (XP or above) and web browsers (Internet Explorer 6.0 or above) installed.

  • Page 48: Chapter 3. Connecting To The Network Camera

    Chapter 3. Connecting to the Network Camera This section demonstrates how to connect to the network camera through two methods:  Web Browser – A simple web-based interface. Internet Explorer is the recommended web browser for use with network cameras, and our examples will be from this browser.

  • Page 49: Connecting With A Web Browser

    3.1. Connecting with a Web Browser Obtaining IP address through the IP Utility The IP address can be obtained using the IP Utility in your product CD: 1. Double click Start SearchToolInstall.exe to begin the utility installation. 2. After the installation is complete, click the Auto Search button or click Camera >...

  • Page 50: Connecting To The Network Camera

    Connecting to the Network Camera Launch the web browser (Microsoft ® Internet Explorer 6.0 or higher is recommended). Enter the IP address of the network camera in the address bar of your browser and press enter. You can also Click the Link to Camera button or click Camera> Link to Camera in the IP Utility menu bar.

  • Page 51: Logging Into The System

    Logging into the System The following information will prompt for logging in: Username – The username for the domain. Default is always admin.  Password – The password for the domain. Default is always admin.  Click OK.

  • Page 52: Installing Active X Components In Internet Explorer

    Installing Active X Components in Internet Explorer You may be prompted to install ActiveX® components when accessing the network camera’s Live View page; click Yes when prompted. You will be able to access the camera after installation is completed. Under Windows, this action may require administrator privileges.

  • Page 53: Logging Out Of The System

    Logging Out of the System Logging off of the camera can be performed by closing the browser window. Users can also choose to click the Logout link located at the top of the screen.

  • Page 54: Using The Help Interface

    Using the Help Interface While using the web interface, you may click on the Help link located under the title bar. This will bring up a pop-up containing the IP Camera Help manual. This provides simple explanation of the camera settings, and will automatically open to the page relevant to your current screen.

  • Page 55: Connecting With An Rtsp Player

    3.2. Connecting with an RTSP Player Connections through RTSP Media Players such as Real Player and QuickTime Player are supported. We will use Real Player as an example in this section. Launch Real Player. Select File > Open URL, to open a URL dialog box. Enter the camera URL in the address bar.

  • Page 56: Chapter 4. Configuration Through The Web Interface

    Chapter 4. Configuration through the Web Interface Camera configurations can be done through web interface and IP Utility. **For web interface, please look into this chapter; for IP Utility, please refer to Chapter 5. Web Interface IP Utility General Basic Settings User Account Date &...
  • Page 57 Export/Import Reboot Camera Search Login Properties Delete from Tool Clearing and Setting Status Camera Group Actions Configuration Settings Focus Tool...

  • Page 58: Interface Layout

    4.1. Interface Layout This section demonstrates the layout of the network camera’s main interface. The 4 main areas on the interface are: 1. Menu Bar - The links on this bar allow users to toggle between live- view and settings screens, as well as logout and pull up the help menu. 2.

  • Page 59: Control Descriptions

    Control Descriptions Control Description Adjust Window Size: When clicked, the display window size can be adjusted manually to fit the screen. The screen size changes back to the actual image size (resolution). Full-Screen: Goes to full-screen when clicked; press “ESC” to return to windowed view. Image Capture: When clicked, captures the current screen as an image in a new pop-up window.
  • Page 60 Control Description Language: Sets the UI language. Available languages include English, Simplified Chinese, and Traditional Chinese. Streams: Allows users to choose which camera stream to view. The indicator above the stream will turn light green when the stream is selected. Video Format: Sets the compression format for the current stream.
  • Page 61 Control Description Change the depth of field by adjusting the Near and Far steps. AutoFocus can be achieved by pressing this button. P-IRIS level can be adjusted Manually or Automatically.

  • Page 62: Settings

    4.2. Settings Camera settings may be changed by clicking on the Settings link located in the title bar. This will bring up a menu list of configuration menus for all major camera settings. General General setting menus are found under Settings > General. Basic Settings Basic settings may be accessed under General >...
  • Page 63 o LED on when camera is on - LED default on, flashing during camera access. o LED on during camera access - LED default off, flashing during camera access o LED off during camera access - LED default on, off during camera access o LED always off - LED always off Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 64: User Account

    User Account The User Account section, found under General > User Account, controls the user account information and privileges. There are two pre-configured accounts:  admin - This is the default administration account, and cannot be deleted.  guest - This is an account with only live view capability. There are also two basic settings under user account settings: ...
  • Page 65 Adding Accounts In General> User Account under the User Account heading, click on “Add”. Up to 10 accounts can be added to the system. All User Names and Passwords must be combinations of alphanumeric characters, “:”, “-“, “_” between 4 and 20 characters in length, and must begin with an alphabet letter.
  • Page 66 Editing Accounts In General> User Account under the User Account heading, select an existing account by clicking on the account entry. The entry will be highlighted in yellow. Clicking Edit will allow you to change the following fields:  User Group - The system allows for 2 types of users. o Administrator - Administrators have full access privileges.

  • Page 67: Date & Time

    Date & Time Date and time settings can be accessed at General > Date & Time. Current Date & Time displays the current system date and time. Time Zone Settings The time zone can be set using the dropdown menu. This menu is only applicable when selectable when Synchronize with NTP Server is chosen under Time Settings.
  • Page 68  Synchronize with computer time - Synchronizes the time with the computer’s internal clock. Day Light Saving Users can set the Day Light Saving Time by ticking on Enable Day Light Saving. Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 69: Network

    Network The network settings, including network configuration, port configuration, and universal plug and play (UPnP) settings are used to configure camera connectivity. These settings are found under the Settings > Network context. Network Configuration These settings are used to configure basic network access for the camera. They are found under Network >...
  • Page 70 IP & DNS Settings These settings are used determine the IP address of the network camera.  Get IP address automatically - Automatically acquires IP address from a DHCP service. This is the default setting.  Use fixed IP address - Sets a fixed IP address. You must also manually fill in IP address, Subnet mask, Default gateway, Primary DNS, and Secondary DNS fields.

  • Page 71: Port Settings

    Port Settings Ports are a software construct used to multiplex the transmission information to and from the camera. They act as separate endpoints within an IP address where software "listens" for incoming information. This section, which can be accessed under Network > Port Settings, includes HTTP Port Settings, RTSP Settings and RTP Multicast Settings.
  • Page 72 HTTP Port Settings The HTTP port number is used access the camera via the HTTP protocol. The LiveView Port number is used to transmit live-view information. RTSP Settings Real-Time Streaming Protocol (RTSP) is a protocol used to establish and control media sessions between end points. You may change the access name for stream 1, stream 2, the RTSP port number, the RTP port for video, the RTCP port for video, RTP port for audio, and RTCP port for audio.

  • Page 73: Upnp

    UpnP Universal plug and play (UPnP) is a protocol that simplifies the implementation of networks by allowing new hardware to connect seamlessly to a network. The settings for this feature can be found under Network > UPnP. To enable UPnP, first check the Enable UPnP box. If you wish to change the default values, there are two fields that can be edited.

  • Page 74: Video & Audio Settings

    Video & Audio Settings Video and audio are the heat of a network camera's functionality. The settings for video and audio can be found under Settings > Video & Audio. Under this section, you can access basic video and audio settings, video appearance parameters, video stream settings, as well as audio parameters.
  • Page 75 Stream Buffer   Text Overlay Setting The text overlay involves is the text displayed in the black bar at the top of the output screen. You can display multiple text messages at the same time. (Only the camera name will display if the resolution is 160 x 120). ...

  • Page 76: Image Appearance Settings

    Image Appearance Settings These settings, found under Video & Audio > Image Appearance, deal with the video output of the camera. There are two tabs, Image Attributes and Sensor Configuration, as well as Advanced Settings. Image Appearance (for CAM4211/4221) Image Attributes These parameters deal with the image lighting and color.
  • Page 77 Sensor Configuration The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following parameters can be changed:  D-WDR - Specifies if the wide dynamic range (WDR) function is activated. If activated, the WDR function will attempt to preserve detail at contrast extremes.
  • Page 78  Frequency - The user can choose to compensate for 50Hz or 60Hz lighting.  Denoise – Removes video noises.  Max Shutter Speed - Longer shutter times allow more light into the sensor, resulting in a cleaner picture, however longer shutter times can result in motion blur.
  • Page 79 From: - The time, in hours and minutes, when the  camera will be in day mode. To: - The time, in hours and minutes, when the camera  will switch to night mode. Chroma Suppress - Reduces the false color phenomena. ...

  • Page 80: Image Appearance (For Cam4311/4321)

    Image Appearance (for CAM4311/4321) Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100). Dragging the slider to the right increases the value, while dragging to the left lowers the value. The adjustments will be displayed in real-time in the window to the left of the sliders.
  • Page 81 The Sensor Configuration can be accessed by clicking on the tab to the right of the Image Attributes tab. The following parameters can be changed:  D-WDR - Specifies if the wide dynamic range (WDR) function is activated. If activated, the WDR function will attempt to preserve detail at contrast extremes.
  • Page 82  AGC Gain - Automatic gain control (AGC) adjusts the video gain level to a variety of inputs. This setting provides a baseline value for the AGC. Values higher than this will be darkened, and values that are lower will be brightened. AGC should be adjusted so that the area of interest is best lit.

  • Page 83: Image Appearance (For Cam4361)

    Image Appearance (for CAM4361) Day/Night Mode Adjust Mode Panel Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off where applicable.) Night mode sacrifices color information to produce a clear picture with less light.
  • Page 84  Auto - The camera will determine when the light levels require a switch. o Night Threshold - The threshold which the camera will switch to night mode. o Day Threshold - The threshold which the camera will switch back to day mode.
  • Page 85  Day mode - Forces day mode. Chroma Suppress - Reduces the false color phenomena.  P-IRIS (CAM2311P/2331P) o Auto – Adjust the P-Iris automatically. P-Iris Sensitivity  P – Iris Level  o Manual –Adjust the P-Iris manually.  P –...
  • Page 86  Night mode - Forces night mode.  P-IRIS (CAM2311P/2331P) o Auto – Adjust the P-Iris automatically. P-Iris Sensitivity  P – Iris Level  o Manual –Adjust the P-Iris manually. P – Iris Level ...
  • Page 87  Schedule for day mode - Allows the user to set a time for day/night transitions. o From: - The time, in hours and minutes, when the camera will be in day mode. o To: - The time, in hours and minutes, when the camera will switch to night mode.

  • Page 88: Image Appearance (For Cam4371)

    Image Appearance (for CAM4371)
  • Page 89 Day/Night Mode Adjust Mode Panel Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off where applicable.) Night mode sacrifices color information to produce a clear picture with less light.  Auto - The camera will determine when the light levels require a switch.
  • Page 90  Day mode - Forces day mode. Chroma Suppress - Reduces the false color phenomena.  One Push AF Focus can be arranged to near or far. Wide and Tele can also be arranged to have a better range. Focus Calibration achieved pressing...
  • Page 91  Night mode - Forces night mode.  One Push AF Focus can be arranged to near or far. Wide and Tele can also be arranged to have a better range. Focus Calibration achieved pressing “Calibration” to have a best focus result.
  • Page 92  Schedule for day mode - Allows the user to set a time for day/night transitions. o From: - The time, in hours and minutes, when the camera will be in day mode. o To: - The time, in hours and minutes, when the camera will switch to night mode.
  • Page 93 Image Attributes These parameters deal with the image lighting and color. All parameters are values ranging from (0) to (100). Dragging the slider to the right increases the value, while dragging to the left lowers the value. The adjustments will be displayed in real-time in the window to the left of the sliders.
  • Page 94 lower will be brightened. AGC should be adjusted so that the area of interest is best lit.  Exposure - Sets how the camera captures images. Longer shutter times allow more light into the sensor, resulting in a cleaner picture, however longer shutter times can result in motion blur.
  • Page 95  DWDR - Specifies if the wide dynamic range (WDR) function is activated. If activated, the WDR function will attempt to preserve detail at contrast extremes.  LSC(Lens Shading Compensation) - Lens shading is the reduction in light falling on the image sensor away from the center of the image caused by physical obstructions.
  • Page 96 HSBLC Grid - Users can choose to view the areas for  HSBLC effect. When it is opened, you will see four squares showing on the live view screen.  HSBLC Level...

  • Page 97: Image Appearance (For Cam4310/4360/4365)

    Image Appearance (for CAM4310/4360/4365)
  • Page 98 Image Adjustment Image Attributes  Brightness - Adjusts the perceived light intensity of the image. Note: In certain situations, the sensor may experience banding issues. In these cases, please raise the brightness.  Saturation – Adjusts the colorfulness of a color relative to its own brightness.
  • Page 99 Advanced Settings These parameters deal with the image lighting and color. Dragging the slider to increase and lower the value. The adjustments will be shown in the preview window.  Lens Type – Chooses the lens type installed on the camera. o Fix Lens –A fixed lens is installed, and DC-iris adjustments are not possible.
  • Page 100  Max Shutter Speed – Can be selected from 1/1 to 1/1000000.  Min Shutter Speed – Can be selected from 1/1 to 1/1000000. Note: default setting Lens Type Environment 2300/2301/2320/2321 is DC-IRIS/Indoor.  Main Gain Control – The gain control slider determines the maximum amount of gain allowed.

  • Page 101: Image Appearance (For Cam4471V/4471M/4471Mp, Cam4571M)

    Image Appearance (for CAM4471V/4471M/4471MP, CAM4571M) Model Panel  Day/Night Mode - Sets the day (color) and night (black and white, IR cut filter off when applicable.) Night mode sacrifices color information to produce a clear image quality. o Auto mode- The camera will determine when to switch. o Day mode - Forces day mode.
  • Page 102 Day Profile/Night Profile The parameters deal with the image lighting and color. Dragging the slider to increase and lower the value. The adjustments will be shown in the preview window. Image Adjust  Brightness - Adjusts the perceived light intensity of the image. Note: In certain situations, the sensor may experience banding issues.
  • Page 103 Exposure The parameters deal with the image lighting and color. Dragging the slider to increase and lower the value. The adjustments will be shown in the preview window.  Frequency –Reduces flickering caused by the difference in frequency of the system and the environment lighting. The user can choose to compensate for a 50Hz or 60Hz lighting.
  • Page 104 Luminance Ctrl  Auto Iris – Adjusts the iris automatically.  Target Luminance - Adjusts the lightness of the image.  AGC - Automatic gain control (AGC) adjusts the video gain level to a variety of inputs. This setting provides a baseline value for the AGC. Values higher than this will be darkened, and values that are lower will be brightened.
  • Page 105 White Balance This setting allows users to choose the color balancing method used.  AWB - Automatically chooses white level.  MWB - The user must specify the red and blue gain levels to achieve the correct white level. o R Gain - The gain applied to the red video channel. o B Gain - The gain applied to the blue video channel.
  • Page 106 Noise Reduction  De-noise Mode – Removes video noises. o OFF - Can be set to disable this functionality o 2DNR – Reduces noises. o 3DNR – Reduces noises in low light conditions and even with moving objects. o BLEND – Blends 2DNR and 3DNR to create clear images. ...
  • Page 107  Edge Enhance  Noise Sensitivity – Senses the noise.  Edge Strength Clip – Enhances the edges of the image.
  • Page 108 Lens Correction Correct the barrel distortions and pincushion distortions of images while using wide-angle lenses.

  • Page 109: Video Streams

    Video Streams The configuration for video streams, including resolution, frame rate and image quality parameters can be found under Video & Audio > Video Streams. The page is split into settings for 2 streams. Common settings are:  Video format - The compression format for the video stream. o H.264 - Provides the best compression, and clear picture, but is processor intensive.
  • Page 110 1080P (1920 x 1080, Stream 1 only), SXGA (1280 x 1024, Stream 1 only), 720P (1280 x 720, Stream 1 only), VGA (640x480), QVGA (320x240) , QQVGA(160x120, Stream 2 and MPEG4 only).  Video Frames per Second- Sets the number of frames per second. 1, 3, 5, 10, 15, 20, 25, 30 FPS are possible values.

  • Page 111: Video Streams (For Cam4471V/4471M/4471Mp, Cam4571M)

    Video Streams (for CAM4471V/4471M/4471MP, CAM4571M) The configuration for video streams, including field of view, resolution, frame rate and image quality parameters can be found under Video & Audio > Video Streams. FoV can be defined as the width and height of a scene to be monitored. Different Fields of View are available for selection, 3MP 1536P (Max.
  • Page 112 o H.264 - Provides the best compression, and clear picture, but is processor intensive. o MPEG4 - Provides more compression that MJPEG, but loses picture quality. o MJPEG - Provides minimal compression, with the best picture quality. Each frame is stored as a discrete JPEG. This option is only available in Stream 1.

  • Page 113: Roi Settings

    ROI Settings Use the Region of Interest (ROI) to execute different functions in one image.  Window Settings o Window Name – Specify a name for a different window. o Delta Quality – Can be selected from -10 to +10. o Encoding Frame interval –...

  • Page 114: Audio Settings

    Audio Settings The audio settings, under Video & Audio > Audio Settings, contain parameters dealing with audio coming from the cameras built in mic, or an external microphone.  Mute - Selects whether or not to mute the incoming audio from the camera.

  • Page 115: Ptz

    Note: CAM 43xx / -42xx series do not support PTZ functionalities. RS-485 is a control standard that is used as a basis for controlling point-tilt- zoom (PTZ) cameras or mounts. The PTZ menu Settings > PTZ> RS-485 Settings allows configuration of the RS-485 controls. The following parameters are configurable: ...

  • Page 116: Recording

    Recording The Recording menu, Settings > Recording, deals with recording settings and managing recorded video files. Recording Basic Settings (for CAM4211/4221) Recording basic settings, Recording > Recording Basic Settings are parameters which deal with the recording location and scheduling. The following parameters can be configured within this menu: ...

  • Page 117: Recording Basic Settings

    Recording Basic Settings Recording basic settings, Recording > Recording Basic Settings are parameters which deal with the recording location and scheduling. The following parameters can be configured within this menu:  Record to Memory Card when connection is lost When enabled, video will automatically be recorded onto the microSD card if the network connection is lost.
  • Page 118  Event/Schedule Record Setting o Event/Schedule Record To - Allows users to set the destination for event or scheduled recording. Before selecting the ISCSI Storage as your recording destination, settings of Event Server under the Event Notification should be done to enable the ISCSI Storage.
  • Page 119 Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 120: Recorded File Management

    Recorded File Management Note: CAM 42XX series do not support Recorded File Management. This section, located at Recording > Recorded File Management allows users to manage videos recorded on the microSD cards. Locating Video Files To locate video files from a specific time frame, enter a begin and end time in the From: and To: fields below, and click Search.
  • Page 121 You may also narrow the entries displayed by clicking on the Media Type column. This will give you the option of choosing All, H264, MPEG4, or MJPEG types. The system will only show video files of the format selected. Managing Video Files Once you have located the video files of interest you may select them by checking the box in the leftmost column of the entry.

  • Page 122: Event Notification

    Event Notification Event Notification settings, found under Settings > Event Notification, deal with the event detection, scheduled recording, and notification abilities of the camera. Event Server The event server, which can be configured under Event Notification > Event Server, is the communications center of the camera. This section deals with the configuration of E-mail and FTP notifications, HTTP and TCP triggers, NAS settings and ISCSI Storage settings (for CAM4365).
  • Page 123 Email Settings Email settings are used to configure e-mail notifications.  Sender Email Address – The return e-mail address for notifications. This should be your notification address.  Recipient email address – The e-mail address notification emails will be sent to. Only one email address can be entered. ...
  • Page 124 TCP Servers  IP Address - The address of the TCP server.  Port – The port number of the TCP server. NAS Settings NAS settings are used to configure recording to network attached storage.  Server Address - The address of the NAS server. ...

  • Page 125: Event Alert Action

    CAM 42XX series do not support Event Alert Action. General Settings  Set Time Interval between Triggers (sec) HTTP Trigger Settings Set the CGI rule for HTTP triggers. –  /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002. DI2 –  /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002. Network Resume –  /surveon-cgi/param.cgi?action=update&USER=admin&PWD=admin&System.LiveViewPor=6002. Network Resume Settings ...

  • Page 126: Motion Detection

    Motion Detection The motion detection functionality of the camera can be found under Event Notification> Motion Detection. Motion Detection Window Management To detect motion, first a detection window must be created. First click the Window Settings tab to enter the window configuration, and click New to add a new detection window.
  • Page 127 Activating and Scheduling Motion Detection Motion detection is activated by checking the Enable Motion Detection box. Activate Motion Detection By: denotes when motion detection will be triggered as an event.  Auto – As long as Enable Motion Detection is checked, an event is triggered.

  • Page 128: Tampering Detection

    Tampering Detection Tampering detection is similar to motion detection in that it detects where there is a sudden unexpected change in the whole camera view. Parameters for this feature are found under Event Notification> Tampering Detection. Tampering alarm handling and notifications can be configured under Event Settings.

  • Page 129: Di & Do

    DI & DO Digital Input (DI) and Digital Output (DO) stand are used for event triggering. The camera has 1 DO and 2 DI ports. Settings for these ports can be found under Event Notification > DI & DO. Conditions for DI and DO triggering, as well as notifications for can be set under Event Settings.
  • Page 130  Off - DI inputs are closed at all times. The camera will not respond to any signals on this DI. Digital Output The camera can also be configured to send signals through the digital output. Each output has a Normal Status: ...

  • Page 131: Event Settings

    Event Settings Event settings deal with alarm handling and notification, as well as feature scheduling. These settings can be found under the Event Notification > Event Settings menu. The event handler is rule based. There are lists for both two types of rules: ...
  • Page 132 Adding/Editing an Event Rule The Add and Edit screens contain the following triggering actions: Note: If editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved.
  • Page 133 General The following general fields should be filled in:  Name - Specifies the name of the Event.  Minimum time interval between triggers - The time frame in which a subsequent trigger of the same event will be ignored (maximum 23:59:59).
  • Page 134  DI - Trigger when a DI trigger occurs. For more information please refer to the section on DI & When Triggered The actions to take when trigger conditions are met are configured here. The following options are available:  Streams –...
  • Page 135 o Trigger Duration - The length of time that the DO signal is sent. Options are 1, 2, 5, 10, 20 or 30 seconds. For more information please refer to the section on DI & Click OK to save or Cancel to abort the changes before you leave the page.
  • Page 136 Adding/Editing a Scheduled Rule The Add and Edit screens contain the following actions: Note: If editing a rule that has not been triggered, the rule will not be triggered after until after editing is complete. If the rule is triggered, any changes will not be applied until the current trigger is resolved.
  • Page 137 When Triggered The actions to take when trigger conditions are met are configured here. The following options are available:  Streams – Selects the stream from which the snapshot or recording will be obtained.  Email – E-mails notifications to the email address specified in the Event Server settings.

  • Page 138: System

    System The system settings, which deal with hardware and firmware parameters, logs, and configuration lists, can be found under Settings > System. MicroSD Card Management MicroSD class 2/4/6 cards can be accessed for offline video storage and upgrade purposes. MicroSD installed in the camera can be managed under System >...

  • Page 139: Microsd Card Management

    MicroSD Card Management  Available Recording Time - Calculates how much recording time is available based on current settings.  Storage Recycle Settings - Turning the function On will clear the microSD card once it is full.  Max Duration for Automatic Disc save __ Hours – (for CAM4365) If storage recycling is activated, the card will save recordings continuously.

  • Page 140: System Log

    o Firmware Version Clicking on the Email button will send the system status information out to the notification e-mail address specified in Event Server for troubleshooting or reference purposes. System Log The system log, System > System Log, provides a log for system messages and events.

  • Page 141: Firmware Upgrade

    Firmware Upgrade Upgrading with a firmware file on a PC: 1. Power ON the device. 2. Connect to the camera through a web browser and go to System > Firmware Upgrade. 3. Choose “Specify the firmware to upgrade”. Click Browse…and locate the file [cam number]fw.

  • Page 142: Emergency Recovery Procedure

    Emergency Recovery Procedure If the status LED shows steady amber for over 1 minute, the camera will become unresponsive and the upgrade process may have failed. Please contact with your dealer for technical support. Resetting to Factory Default Settings To reset the device to the factory default settings: Make sure the device is in operation mode.
  • Page 143 Camera resets can also be performed under System> Reset To Factory Default. There are 2 types of reset. You can either reset all settings and configurations, or you can choose to keep the Network configuration, and reset all other settings and configurations. Click OK after choosing a reset option to perform a reset.

  • Page 144: Export/Import & Reboot

    Export/Import & Reboot In certain situations it may be necessary to restart your network camera (network settings changed, DHCP added, etc). The settings under System > Export/Import & Reboot allow you to restart the camera. This menu also contains options to export configuration details (for backup or replication purposes), as well as import configuration details.

  • Page 145: Chapter 5. Configuration Through The Ip Utility

    Chapter 5. Configuration through the IP Utility Camera configurations can be done through web interface and IP Utility. **For IP Utility, please look into this chapter; for web interface, please refer to Chapter 4. Web Interface IP Utility General Basic Settings User Account Date &...
  • Page 146 Export/Import Reboot Camera Search Login Properties Delete from Tool Clearing and Setting Status Camera Group Actions Focus Tool...

  • Page 147: Overview

    5.1. Overview The IP Utility is a set of tools for network cameras. It includes tools to create, modify, delete and manage groups within the camera; The IP Camera Utility also provides tools to perform simple connectivity configuration, firmware upgrades and reboot operations. The utility is intended to simplify the configuration and management of multiple cameras.
  • Page 148 2. Click Next to continue with installation. 3. Fill in the Folder field to specify the installation path. Clicking Browse… pulls up a file system browser. Clicking Disk Cost will display free space and the space the utility will take up on disks. 4.

  • Page 149: Ip Utility Basics

    5.3. IP Utility Basics Starting the IP Utility To start the IP Utility, double-click the IP Utility shortcut on your desktop or go to Start > Program Files > IP Utility> IP Utility. Note: On startup, the utility will automatically scan for IP Cameras on the same subnet as the computer.

  • Page 150: Exiting The Ip Utility

    Exiting the IP Utility To exit the IP utility, click the X button on the top right corner of the screen or choose File > Exit from the menu bar.

  • Page 151: Camera Actions

    5.4. Camera Actions This section displays camera information, including the IP, Name, Model, MAC Address, Status and Network Mask. Search Search updates the details for the cameras listed, as well as locates any new cameras connected on the same subnet. The search is performed every time the IP utility starts.

  • Page 152: Login

    Login Before performing camera actions, most cameras require that proper login credentials are supplied. To login to a camera: 1. Right click the camera you wish to set. Select Login from the popup, the system responds with the Login window. Alternatively, click the camera entry and choose Login from the Camera menu.
  • Page 153 2. Fill in the user name and password. 3. Click OK to set the username and password. Note: To perform further configuration, please make sure that the User set here has administrator privileges. The default Username/Password for cameras is admin/admin.

  • Page 154: Properties

    Properties The properties of a camera can be viewed by following these steps: 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select Properties, or select Camera > Properties from the menu bar.
  • Page 155 The Camera Information popup will display with camera details.

  • Page 156: Delete From Tool

    Delete from Tool 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right click the camera(s) which you want to delete from the tool and select Delete from Tool. The camera will be removed from the listings.

  • Page 157: Select All

    Select All In a group context, right clicking a camera, and selecting Select All will select all the cameras in the group.

  • Page 158: Rebooting Camera

    Rebooting Camera In certain cases it may be necessary to reboot the camera. To do this: 1. Select a camera by checking the box in the first column of its listing. 2. Click the Reboot button or select Camera > Configuration > Reboot from the menu bar.

  • Page 159: Set Ip

    Set IP The IP Address of a camera can be set by following these steps: 1. Click the Set IP button. 2. You can choose to obtain an IP address from DHCP or assign a fixed IP. 3. Select one or more cameras by checking the box in the first column of their listing.
  • Page 160 Click OK to save or Cancel to abort the changes before you leave the page.

  • Page 161: Link To Camera Web Interface

    Link to Camera Web Interface Link to Camera Select a camera by checking the box in the first column of its listing. Double click the selected camera or select Camera > Link to Camera in the menu bar. The camera’s live view webpage will open in a browser window.

  • Page 162: Link To Camera User Manager

    Link to Camera User Manager This function links to the user management page of the selected camera. 1. Select a camera by checking the box in the first column of its listing. 2. Right click the camera and select User Manager or click Camera > User Manager in the menu bar.

  • Page 163: Camera Group Actions

    5.5. Camera Group Actions The Camera Group frame contains a simple tree containing group listings. There are two pre-defined subsections. All Devices - contains all the cameras in the tool, as well as  predefined groups New Devices and Warnings/Errors MyGroup –...
  • Page 164 The system responds with the Add Group popup. 2. In the New Group Name field, type in a group name. 3. Click OK to add the group. The group will appear under MyGroup Note: Camera group names can contain upper and lower-case letters, numerals and the _ symbol.

  • Page 165: Delete Group

    Delete Group 1. Expand MyGroup and right-click the group you wish to delete. 2. Choose Delete Group to delete the group. Alternatively, click the group and choose Delete Group from the Group menu. 3. The system will ask to confirm the deletion. Click Yes to delete the group.

  • Page 166: Rename Group

    Rename Group 1. Expand MyGroup and right-click the group you wish to rename. 2. Choose Rename Group. Alternatively, click the group and choose Rename Group from the Group menu. The Rename Group popup appears.
  • Page 167 3. Enter a new group name in the New Group Name field. 4. Click OK to save your changes. Note: Camera group names can contain upper and lower-case letters, numerals and the _ symbol.

  • Page 168: Move To Group

    Move to Group This function moves the selected camera(s) from a group to another group. 1. From the Camera Group window select a group under MyGroup. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing.
  • Page 169 4. In the Select Group pop-up box select the destination group. Click OK to move the selected camera(s) to the group. Note: Cameras can not be moved from groups under All Devices.

  • Page 170: Copy To Group

    Copy to Group This function copies the selected camera(s) from a group to another group. 1. From the Device Group window select a group. 2. Select one or more cameras from the existing group by checking the box in the first column of their listing. 3.
  • Page 171 4. In the Select Group pop-up box select the destination group. Click OK to copy the selected camera(s) to the group.

  • Page 172: Configuration Settings

    5.6. Configuration Settings Configuration can be downloaded and updated by selecting Camera > Configuration, or the process can be automated by downloading the configuration from one camera using the Download Configuration function, and then using the Update Configuration function to upload the changed configuration file.

  • Page 173: Download Configuration

    Download Configuration This function downloads a configuration file. 1. Select a camera by checking the box in the first column of its listing. 2. Right-click the camera which you want to download from and select Configuration > Download Configuration, or select Camera > Configuration >...

  • Page 174: Update Configuration

    Update Configuration 1. Select one or more cameras by checking the box in the first column of their listing. 2. Right-click the camera(s) which you want to update to and select Configuration > Update Configuration, select Camera > Configuration > Update Configuration from the menu bar. The Update Configuration popup will display.

  • Page 175: Firmware Actions

    5.7. Firmware Actions Update Firmware Once a new version of the camera firmware is obtained, the firmware can be updated using the following steps: Note: You must be logged into the camera to update the camera firmware.
  • Page 176 1. Select one or more cameras by checking the box in the first column of their listing. 2. Click the Update Firmware button; right-click the camera(s) which you want to update to and select Maintenance > Update Firmware; or select Camera > Maintenance > Update Firmware from the menu bar. The Update Firmware popup will display.

  • Page 177: Focus Tool

    5.8. Focus Tool The Focus Tool is used as a reference for focus precision. Click the Focus Tool button to open it. Information of Best Focus Value, Current Focus Value and Focus Percent will be shown at the bottom of the Focus Tool Window. You can click Refresh to get a new data after focus adjustment is done.

This manual is also suitable for:

Cam4361lv

Table of Contents