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What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
●
If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (→P. 95)
●
If you lose your keys or electronic keys, the risk of vehicle theft increases
significantly. Contact your Toyota dealer immediately. (→P. 98)
The doors cannot be locked or unlocked
●
Is the key battery weak or depleted? (→P. 420)
●
Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (→P. 156)
●
Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●
The function may not operate properly due to the condition of the radio
wave. (→P. 115)
The rear door cannot be opened
●
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 103)
The trunk lid is closed with the electronic key left inside
(vehicles with a smart key system)
●
The function to prevent the electronic key from being left inside the trunk
will operate and you can open the trunk as usual. Take the key out from the
trunk. (→P. 109)
I n f o r ma t i o n P r o v i d e d b y :