2. Do one of the following steps:Do one of the following steps:
a) Enter the number to which you want to transfer the call. A nor-
mal (or consultative) transfer is assumed.
b) Press the Normal soft key to access the local contact directory,
corporate directory, or received callers list. Then choose either the
Dir or Callers soft key. Choose the number to which you want to
transfer the call.
3. As soon as the ring-back sound is heard or after the party
answers, press Trans soft key to complete the transfer.
You can talk privately to the party to which you are transferring
the call before the transfer is completed.
If you are using a handset, the transfer can be completed by
putting the handset on the cradle.
You can cancel the transfer before the call connects by pressing
the Cancel soft key.
To perform a blind transfer:
1. During a call, press the Trans soft key.
2. Press the Blind soft key.
3. Do one of the following steps:
a) Enter the number to which you want to transfer the call.
b) Press the Dir soft key to access the local contact directory, use
and
.
c) Press the Dir soft key to access the corporate directory, search
for the desired contact, and then press
d) Press the Callers soft key to access the Received Call list, use
and
.
e) Press
to access the contact, and then press
At this point, the call is connected to the number to which you
are transferring them.
Transferring an external call to an external number ties up
two lines. If you wish to avoid tying up two lines, please refer
to "Using Network-based Call Transfer"
Note
39
to access the contacts, and then press
to access the contact, and then press
to access the Placed Call list, use
.
and
.
Need help?
Do you have a question about the 331 and is the answer not in the manual?
Questions and answers
how do I clear voicemail box so persons can leave a voice message