What To Do If It Goes Wrong - Vax Air3 Pet Plus VRS114 Let's Get Started

Problem
Is there an
accessory missing?
Why does my
vacuum cleaner
have no power?
Why won't the
vacuum cleaner
pick up?

What to do if it goes wrong

Solution
• Check the 'Getting started' page in this guide or the box that
the machine came in to make sure that the part is definitely
included in your unit if you do find you have an accessory
missing, we're here to help. Simply call us on 0330 026 8455.
• It may not be plugged into the electrical socket correctly.
Check the plug is pushed into the electrical socket securely.
• The electrical socket may not be working. Check the fuse
or breaker and consult an electrician.
• The motor thermostat may have tripped. Switch off and unplug
the vacuum cleaner. Empty and clean the dirt container.
Check the vacuum cleaner for blockages, clean the filters
and clean the separator. Leave the vacuum cleaner for 24 hours
before switching the vacuum cleaner back on. Go to 'Taking care
of your machine'.
• The filters may need cleaning. Go to 'Taking care
of your machine'.
• The separator or shroud may be clogged. Go to 'Taking care
of your machine'.
• There maybe a blockage in the hose. please check the hose and
remove the blockage.
• The dirt container may be full or blocked. Go to 'Taking care
of your machine'.
• The dirt container may be incorrectly installed, ensure the dirt
container is locked in place.
• The brushbar may not be turning. Go to 'Let's talk technical'.