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What to do if it goes wrong
Problem
Cleaner won't run
Cleaner won't pick up
or low suction
Dust escaping
from cleaner
Charger indicator
flashes then goes out
Solution
• Battery not charged – Charge battery up to 6 hours. The indicator light will
pulse until the battery is fully charged and then will turn off.
• Battery dead - won't hold charge – Contact customer service. Visit our
website at www.vax.com.au / www.vax.co.nz or call AU 1300 829 287
/ NZ 0800 829 695.
• Needs service – Contact customer service. Visit our website at
www.vax.com.au / www.vax.co.nz or call AU 1300 829 287/
NZ: 0800 829 695.
• Dirt Cup not installed correctly – Review Filter Removal & Replacement.
• Dirt Cup is full – Empty dirt cup.
• Battery charge is getting weak – Charge battery.
• Filter is dirty – Clean or replace filter.
• Clogged filter – Remove filter and clean.
• Entrance/dirt passage clogged – Turn off the unit
• Filter/Filter Frame missing – Contact customer service. Visit our website at
www.vax.com.au / www.vax.co.nz or call AU 1300 829 287 /
NZ: 0800 829 695.
• Dirt cup is full – Turn off unit and remove debris.
• Dirt cup not installed correctly – Review Filter Removal & Replacement.
• Filter not installed correctly – Review Filter Removal & Replacement.
• Problem with the charging circuit – Contact customer service.
Visit our website at www.vax.com.au / www.vax.co.nz or call
AU 1300 829 287 / NZ: 0800 829 695.
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