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Models:
SUPREME-N-I30AU
SUPREME-P-I30AU
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT USE OR STORE FLAMMABLE
MATERIALS NEAR THIS APPLIANCE.
• DO NOT SPRAY AEROSOLS IN THE VICIN-
ITY OF THIS APPLIANCE WHILE IT IS IN
OPERATION.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. C • 2/11
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• DO NOT PLACE ARTICLES ON OR AGAINST THIS
APPLIANCE.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING! DO NOT modify this appliance.
SAI Global
Ref No GSCS20181
1

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Summary of Contents for Heat & Glo SUPREME-M-I30AU

  • Page 1 Owner’s Manual Installation and Operation Models: SUPREME-N-I30AU SUPREME-P-I30AU SAI Global Ref No GSCS20181 NOTICE DO NOT DISCARD THIS MANUAL • Important operating • Read, understand and follow • Leave this manual with a n d m a i n t e n a n c e these instructions for safe party responsible for use instructions included.
  • Page 2 PLEASE READ THIS MANUAL BEFORE INSTALLING AND USING THIS APPLIANCE. MODELS: Supreme-N-I30AU, Supreme-P-I30AU Failure to follow them will void your warranty and may present a fi re hazard. ARE SAI GLOBAL APPROVED FOR NATU- RAL GAS AND PROPANE AS A BALANCED The Heat &...
  • Page 3: Congratulations

    Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. A. Congratulations This Owner’s Manual should be retained for future reference. We suggest that you keep it with your other Congratulations on selecting a Heat & Glo gas fi replace, an important documents and product manuals.
  • Page 4: Table Of Contents

    Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...
  • Page 5: Limited Lifetime Warranty

    B. Limited Lifetime Warranty Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 6 B. Limited Lifetime Warranty (continued) WARRANTY CONDITIONS: ‡ 7KLV ZDUUDQW\ RQO\ FRYHUV ++7 DSSOLDQFHV WKDW DUH SXUFKDVHG WKURXJK DQ ++7 DXWKRUL]HG GHDOHU RU GLVWULEXWRU $ OLVW RI ++7 DXWKRUL]HG GHDOHUV LV DYDLODEOH RQ WKH ++7 EUDQGHG ZHEVLWHV ‡ 7KLV ZDUUDQW\ LV RQO\ YDOLG ZKLOH WKH ++7 DSSOLDQFH UHPDLQV DW WKH VLWH RI RULJLQDO LQVWDOODWLRQ ‡...
  • Page 7: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Certifi cation C. High Altitude Installations NOTICE: If the heating value of the gas has been reduced, MODELS: Supreme-N-I30-AU, Supreme-P-I30-AU these rules do not apply. Check with your local gas utility or authorities having jurisdiction. LABORATORY: SAI Global When installing above 610 meter elevation: TYPE: Gas Space Heating Appliance...
  • Page 8: User Guide

    User Guide Operating Instructions A. Gas Fireplace Safety - A decorative fi rescreen. - Adjustable safety gate. WARNING • Install a switch lock or a wall/remote control with child protection lockout feature. HOT SURFACES! Glass and other surfaces are hot during •...
  • Page 9: Clear Space

    C. Clear Space E. Fixed Glass Assembly WARNING! DO NOT place combustible objects in front See Section 12.H. of the fi replace or block louvers. High temperatures may start a fi re. See Figure 2.2. F. Remote Controls, Wall Controls and Wall Switches Avoid placing candles and other heat-sensitive objects on mantel or hearth.
  • Page 10: Control Module Operation

    H. Control Module Operation GRAY MODULE 1. The control module has an ON/OFF/REMOTE selector switch that must be set. OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or optional remote. The unit should be in the OFF position during installation, service, fuel conversion, and in the event that the control goes into LOCK-OUT mode as a result of an error code.
  • Page 11: Lighting Instructions (Ipi)

    I. Lighting Instructions (IPI) The IPI system may be operated with four AA-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. FOR YOUR SAFETY LIGHTING READ BEFORE LIGHTING INSTRUCTIONS (IPI) WARNING: If you do not follow these instructions exactly, a fi re or explosion 1.
  • Page 12: After Appliance Is Lit

    J. After Appliance is Lit Initial Break-in Procedure • The appliance should be run three to four hours continuously on high. • Turn the appliance off and allow it to completely cool. • Remove fi xed glass assembly. See Section 12.H. •...
  • Page 13: Maintenance And Service

    Maintenance and Service Doors, Surrounds, Fronts Any safety screen or guard removed for servicing must be replaced prior to operating the appliance. Frequency: Annually By: Homeowner When properly maintained, your appliance will give you many years of trouble-free service. We recommend an- Tools needed: Protective gloves, stable work surface nual service by a qualifi...
  • Page 14: Maintenance Tasks-Service Technician

    B. Maintenance Tasks-Service Technician Burner Ignition and Operation Frequency: Annually The following tasks must be performed by a qualifi ed technician. By: Service Technician Tools needed: Protective gloves, vacuum cleaner, whisk Gasket Seal and Glass Assembly Inspection broom, fl ashlight, voltmeter, indexed drill bit set, and a Frequency: Annually manometer.
  • Page 15: Installer Guide

    Installer Guide Getting Started A. Typical Appliance System NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only. Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual VERTICAL TERMINATION CAP STORM COLLAR (SECTION 6 &...
  • Page 16: Design And Installation Considerations

    B. Design and Installation Considerations D. Inspect Appliance and Components Heat & Glo gas inserts are designed for installations into • Carefully remove the appliance and components from solid fuel masonry or factory built fi replaces that have the packaging. been installed in accordance with the National, Provin- •...
  • Page 17: Fireplace Size Requirements

    Fireplace Size Requirements A. Minimum Fireplace Opening • The metal fl oor of the solid fuel fi rebox may be removed to facilitate the installation of the insert. The appliance may Minimum fi replace opening requirements for a standard 3/4 not be placed directly on the base of the outer wrap, a 1/4 inch (19 mm) deep surround are shown in Figure 5.1.
  • Page 18: Mantel And Wall Projections

    1-1/2 IN. SURROUND SURROUND APPLIANCE APPLIANCE SIDE VIEW TOP VIEW MINIMUM FIREPLACE SIZE (1-1/2 IN./38 mm Surround Depth) SUPREME-I30AU Location Inches Millimeters Alternate Unit Width 29-1/16 Alternate Unit Depth 13-7/8 Alternate Unit Height 19-1/16 * Note: If exhaust collar on insert and fi replace damper do not line up, add 4 inches (102 mm) to minimum fi...
  • Page 19: Termination Locations

    Termination Locations A. Vent Termination Minimum Clearances 152 mm (minimum) up to 508 mm 457 mm minimum WARNING 508 mm and over 0 mm minimum Fire Risk. Gas, Wood or Fuel Oil Maintain vent clearance to combustibles as Termination Cap specifi...
  • Page 20: Installation Preparation

    Installation Preparation Prepare the existing solid fuel masonry or factory built D. Fireplace Conversion Notice non-combustible fi rebox for installation. Permanently attach the label with the following warning to the inside lower back of the fi replace fi rebox into which the A.
  • Page 21: Installing Vent Pipe And Appliance

    Installing Vent Pipe and Appliance A. Vent Limits B. Venting Components The abbreviations listed in this vent table key are used in CAUTION! Risk of Cuts/Abrasions/Flying Debris. the vent diagrams. Wear protective gloves and safety glasses during instal- lation. Sheet metal edges are sharp. Description The vertical vent termination system installed on this model Minimum Vertical Run Length 13 ft.
  • Page 22: Placing, Securing And Leveling The Appliance

    • Level the appliance from side to side and front to back. If CUT AND BEND necessary, use the leveling legs included with the manual FLASHING AS NEEDED TO FIT CHIMNEY bag to set each corner of the base. • Position any excess fl exible vent pipe back up into chimney without sagging.
  • Page 23: Installing Adaptor And Termination Cap

    E. Installing Adaptor and Termination Cap CAUTION! Risk of Cuts/Abrasions/Flying Debris. Wear protective gloves and safety glasses during instal- For installation of termination cap see minimum vent lation. Sheet metal edges are sharp. heights for various pitched roofs (see Figure 8.4). Damper Flashing Kit (Optional) To install adaptor see Figure 8.7.
  • Page 24 TABLE 1 MODEL FLUE TERMINATION APPROVAL SUPREME-N-I30AU, SUPREME-P-I30AU LINK-DV30B VERTICAL TERMINATION CAP TERMINATION CAP TERMINATION CAP EXHAUST AIR FLUE PIPE INLET AIR EXHAUST COLLAR COLLAR V = 4.0 m (13 FT.) MINIMUM 12 m (40 FT.) MAXIMUM WARNING: THE EXHAUST PIPE MUST ONLY BE CONNECTED TO THE EXHAUST STARTING COLLAR OF THE UNIT AND THE EXHAUST COLLAR OF...
  • Page 25: Vent Kits Components

    F. Vent Kits Components G. Alternate Venting Confi gurations Using Adaptation to SLP Venting Direct Vent Flex Liner Accessory Kits (see Figure 8.8). This model is approved to use SLP Series fl ue pipe com- LINK-DV-30B or (LINK-DV-30): Masonry 3 inch fl ex liner ponents.
  • Page 26: Flue Termination

    H. Flue Termination I. Heat Shield Requirements for Horizontal Termination For Horizontal Terminations using the SLP-TRAP2 WARNING! Risk of Fire! To prevent overheating and fi re, To attach and secure the termination to the last section of heat shields must extend through the entire wall thickness. horizontal fl...
  • Page 27 Note: The header can only be installed in an existing masonry Note: Adhere to AS5601 plumbers code for minimum clearances chase or equivalent non-combustible enclosure. Clearances for termination of balanced fl ue appliances. around and above pipe must be adhered to. SLP-TRAP2 MUST ADHERE TO MINIMUM PIPE...
  • Page 28 Note: Tape all SLP pipe connections with aluminum foil tape rated to a minimum of 300° F (149° C) SLP-TVHW MUST ADHERE TO MINIMUM PIPE CLEARANCES DV-46DVA-GCL OR DV-46DVA-GK COLINEAR TO COAXIAL ADAPTER MINIMUM 13 FT. (4 m) MINIMUM MAXIMUM 3 FT.
  • Page 29 Alternate built-in options: 36 in. (914 mm) 19 in. (482 mm) 26 in. (660 mm) 8-1/4 in. (209 mm) 12-1/4 in. (311 mm) 40 in. (1016 mm) 40 in. (1016 mm) Minimum construction requirements Chase construction must be of Hebol or other non-combustible rated material.
  • Page 30: Gas Information

    Gas Information A. Gas Pressure Requirements B. Gas Connection Pressure requirements for Supreme-N-I30AU and Su- Note: Have the gas supply line installed in accordance with preme-P-I30AU fi replaces are shown in table below. local building codes by a qualifi ed installer approved and/or Two taps are provided on the front of the gas control for licensed as required by the locality.
  • Page 31: Electrical Information

    Electrical Information A. Wiring Requirements B. IntelliFire Plus Ignition System Wiring NOTICE: This appliance must be installed by a qualifi ed • Wire the appliance junction box to 220-240 VAC for electrician in accordance with the relevant national and proper operation of the appliance. local regulations.
  • Page 32: Optional Accessories Requirements

    C. Optional Accessories Requirements • An IntelliFire Plus™ Wireless Control or WSK-21 wired wall switch may be used with the IntelliFire Plus™ Igni- • This appliance may be used with a wall switch, wall tion System. mounted thermostat and/or a remote control. •...
  • Page 33: Rem300-Hng-Au Instructions

    D. REM300-HNG-AU Instructions Introduction Hearth & Home Technologies disclaims any responsibility The RC300AU multifunctional remote control is de- for, and the warranty will be voided by, the following actions: signed to control pilot light, fl ame height, blower speed, • Installation and use of any damaged system component. and up to two 220-240VAC auxiliary functions on your •...
  • Page 34 FCC Requirements Installation of Remote Control Housing WARNING! Risk of Fire! Changes or modifi cations to CAUTION! Risk of Fire! DO NOT install damaged or this unit not expressly approved by the party responsible modifi ed components Warranty will be voided if damaged for compliance could void the user’s authority to operate or modifi...
  • Page 35: Fan Installation

    Programming the RC300AU to the Control Module CAUTION! Risk of burns! DO NOT program the remote control to the control module when fi replace is hot. • Verify the ON/OFF/REMOTE switch is in the REMOTE position. Green LED light will blink three times and wall switch will beep once 5 seconds later when ready.
  • Page 36 Display Screen Idle When Remote is in ON Mode The remote control will go into an idle mode if no but- THERMOSTAT DESIRED tons are pressed within 5 seconds. Press any button to FIREPLACE STATUS TEMP SETTING resume full functionality. In idle mode only active func- tions will show on the screen.
  • Page 37: Adjusting Flame Height

    About ON Mode Adjusting Fan Speed • All functions can be accessed when the remote control • Press the MENU button to activate the menu. is in the ON mode. • Using the UP and DOWN arrows highlight the FAN icon •...
  • Page 38: Power Outage

    Adjusting Thermostat Power Outage • Press the MENU button to activate the menu. • If fi replace battery backup system IS installed at time of power outage, fi replace operation will not be interrupted. • Using the UP and DOWN arrows highlight the THERMO icon and press SELECT.
  • Page 39 Frequently Asked Questions/Troubleshooting Symptom Possible Cause Corrective Action Batteries Verify batteries are functional and installed correctly. Remote control is in Child Disengage Child Lock mode. Remote control will not transmit Lock mode Buttons not being pressed Press button fi rmly for one to two seconds to ensure transmis- fi...
  • Page 40: Finishing

    Finishing A. Mantel and Wall Projections WARNING! Risk of Fire! Comply with all minimum clear- NON-COMBUSTIBLE FACING ances to combustibles as specifi ed. Framing or fi nishing material closer than the minimums listed must be construct- ed entirely of noncombustible materials (i.e., steel studs, 305 mm MAX.
  • Page 41: Appliance Setup

    Appliance Setup A. Remove Glass Assembly F. Ember Placement See Section 12.H. WARNING! Risk of Explosion! Follow ember placement instructions in manual. DO NOT place embers directly over B. Remove the Shipping Materials burner ports. Replace ember material annually. Improperly Remove shipping materials from inside or underneath the placed embers interfere with proper burner operation.
  • Page 42: Install The Log Assembly

    G. Install the Log Assembly Models: Supreme-N-I30AU, Supreme-P-I30AU Log Set Assembly: LOGS-I30-AU CAUTION: Logs are fragile, handle with care. SRV2206-705 SRV2206-706 SRV2206-703 SRV2206-704 SRV2206-701 SRV2206-702 SUPPORT LOG SUPPORT 2205-935 PILOT BRACKET LOG PIN LOG RESTS ON LEFT GRATE TINE RIGHT GRATE TINE LOG CONTACTS GRATE TINE BURNER TOP...
  • Page 43 CORNER OF LOG FLUSH WITH PILOT BRACKET SLOT NOSE OF LOG TOUCHES VERTICAL LINE Figure 5. Log #2 Figure 6. Place Log #3 Log #3 (SRV2206-702): Position Log #3 as shown in Figure 6. See Figure 1 and Figure 7 for additional details. Position the grate tine groove, located on the bottom of the log, over the base of the left grate tine.
  • Page 44 REST LOG ON POSITION THE NOSE LEFT END OF LOG LARGE FLAT SPOT FRONT END OF LOG ON THE RESTS ON FLAT FORK OF THE LOG RESTS ON FLAT SPOT SPOT Figure 10. Position Log #6 Figure 9. Position Log #5 Log #5 (SRV2206-703): Position Log #5 as shown in Figure 9.
  • Page 45: Fixed Glass Assembly

    H. Fixed Glass Assembly I. Air Shutter Setting Air shutter settings should be adjusted by a qualifi ed ser- Removing Fixed Glass Assembly vice technician at the time of installation. The air shutter is WARNING! Risk of Asphyxiation! Handle fi xed glass set at the factory for minimum vertical vent run.
  • Page 46: Decorative Fronts And Surrounds

    J. Decorative Fronts and Surrounds All fronts come standard with safety mesh REQUIRED TO COMPLETE INSERT INSTALLATION FRONTS DF-SI30AU-BK Standard front, fl ush fi t- Black LIN-SI30AU-BK Linear front, overlap fi t- Black ARC-SI30AU-BK Arcadia Firescreen front, overlap fi t- Black HAL-SI30AU-BK Operable, cabinet, mission styled door, overlap fi...
  • Page 47: Optional Accessories

    K. Optional Accessories Firebox Refractory Upgrade BRICK-SI30 Refractory kit - traditional brick pattern Mantels by Fireside Furnishings Recommendations - Selections In FSF Section Wood St. Cloud, Covington, Bennington shelf mantels Cast Englewood shelf mantel Control Recommendations - A complete list of compatible controls is available in the Controls section Wall/ RC100-HNG IPI+...
  • Page 48: Troubleshooting

    Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed technician. Contact your dealer to arrange a service call by a qualifi...
  • Page 49 IntelliFire Plus™ Ignition System - (continued) Symptom Possible Cause Corrective Action 4. Pilot lights but contin- A. A shorted or loose connection in fl ame Verify all connections to wiring diagram in manual. Verify ues to spark, and main sensing rod. connections underneath pilot assembly are tight.
  • Page 50: Maintenance Tasks

    B. Maintenance Tasks Inspect Maintenance Tasks Doors 1. Inspect for scratches, dents or other damage and repair as necessary. 2. Verify no obstructions to airfl ow. 3. Verify maintenance of proper clearance to combustible household objects. Gasket Seal, Glass 1. Inspect gasket seal and its condition. Assembly and Glass 2.
  • Page 51: Reference Materials

    Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. MODEL DIMENSIONS MODEL DIMENSIONS SUPREME-I30-AU SUPREME-I30-AU Location Location Inches Millimeters Inches Millimeters 20-3/16 4-13/16 30-1/2 27-7/16 2-1/4 12-13/16 3-15/16 20-1/2 5-3/16 17-5/8 13-7/8 1-3/4 10-1/8 2-1/4 4-7/16 1-3/4...
  • Page 52: Service Parts

    SUPREME-N-I30AU, SUPREME-P-I30AU B. Service Parts 30” Metal Insert, IPI Beginning Manufacturing Date: Feb 2011 Ending Manufacturing Date: ______ Log Set Assembly Part number list on following page. Heat & Glo • Supreme-N-I30AU, Supreme-P-I30AU • 2222-900 Rev. C • 2/11...
  • Page 53 Service Parts List SUPREME-N-I30AU, SUPREME-P-I30AU IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. ITEM DESCRIPTION COMMENTS PART NUMBER...
  • Page 54 SUPREME-N-I30AU, SUPREME-P-I30AU Service Parts Beginning Manufacturing Date: Feb 2011 Ending Manufacturing Date: ______ 15.4 15.3 #15 IPI Valve Assembly 15.5 15.2 15.1 15.6 15.7 15.9 15.8 15.17 15.10 15.16 15.11 15.12 15.15 15.13 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number.
  • Page 55: Contact Information

    C. Contact Information Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215 Street West, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.

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