Device Service Required; Sources Of Support; Warranty Exclusion - HeartSine samaritan PAD SAM 500P User Manual

Troubleshooting

Device service required

If the device plays the message 'device
service required', then it has detected a
fault. Contact your authorised distributor or
HeartSine directly for further instruction.
Warning: If you hear this
message during use, seek
an alternative defibrillator
immediately.
No modification of this
equipment is allowed.

Sources of support

If you have completed the troubleshooting
steps above and you find the device is
still not working correctly, contact your
authorised distributor or HeartSine
Technologies Technical Support at
support@HeartSine.com.
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Warranty exclusion

HeartSine or its authorised distributors
are not obliged to replace or repair under
warranty if one or more of the following
conditions apply:
The device has been opened.
Unauthorised modifications have
been made.
The device has not been used in
accordance with the instructions
provided in this manual.
The serial number has been removed,
defaced, altered or, by any other
means, made unreadable.
The device has been used or stored
outside its indicated temperature range.
The Pad-Pak packaging is not returned.
The device has been tested using
unapproved methods or inappropriate
equipment, (see 'Warnings and
Cautions' on page 5).