Activesync Errors - Sierra Wireless Voq Quick Reference

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Voq User Guide
1
Start > Inbox > Menu > Accounts/
Press
Folders
2
ActiveSync
Highlight
Menu > Manage Folders
3
Scroll to a folder to synchronize.
4
Show > Done
Press
synchronize, the folder(s) that you marked on
your phone are synchronized with the
corresponding folders in Outlook on your desktop
PC.
Set VoqMail Sync Settings
You can control the VoqMail synchronization between
the phone and your desktop PC.
To set synchronization parameters:
1
Start > VoqMail Settings > Schedule
Press
Settings > Advanced
2
Choose how you want the phone to synchronize
your messages:
·
Smart Sync
–Smart Sync periodically checks
your work mail server to see if the status of
any messages have changed. For example, if
Smart Sync detects that a message has been
read on your desktop PC, it also changes the
status of the message on the phone to read.
The reverse is also true. Messages read on the
phone are marked as read on the desktop.
86
Folders >
, then press
.
. The next time you
.
·
Sync Full Messages
want the phone to complete a full
synchronization of messages. This means
downloading the full bodies of all messages in
your VoqMail Inbox.
·
Sync When Roaming
automatic polling when the phone is in
roaming mode.

ActiveSync errors

If ActiveSync cannot synchronize your information, it
displays an error on your phone. When the message
appears, press the joystick to display more information
about the error.
Note
: Some types of errors can interfere with
automatic synchronization. If you suspect that a
scheduled automatic synchronization has not occurred,
try to manually synchronize your information. A
successful manual synchronization resets the
automatic synchronization.
–Choose how often you
–enable or disable
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