Sierra Wireless Voq Quick Reference
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Sierra Wireless Voq Quick Reference

Sierra Wireless Voq Quick Reference

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Quick Reference
This Quick Reference section is a duplication of the
phone and is included here for your convenience.
Keypad text input
To...
Follow these instructions...
Change input modes
Press
fields only. Press and hold for menu.
Press # (pound key).
Type a space
Type punctuation
Press the
On and Off
To...
Follow these instructions...
Turn On/Off the phone
Press and hold the Power button.
Lock the keypad
Press and hold
Unlock
Unlock the keypad
necessary.
Start
Enable Phone Lock after
Enable/Disable Phone Lock
period of inactivity
Home screen and ring tones
To...
Follow these instructions...
Use the Quick List
Press Power button quickly when phone is
on.
Turn the ringer off
Press Power button >
Turn the ringer on
Press Power button >
Rev. 1.2 Apr. 04
Voq Pocket Reference Guide
*
(asterisk key). This applies to text
1
key repeatedly.
.
#
>
. Enter password if
Settings
More
Security
>
>
>
.
Silent
.
Normal
.
To...
Change the ring sound
Change to vibration alert
Choose/edit an alert
profile
Set the time and date
Set the alarm clock
Change the Home
screen
Change backlight time
out
Calendar
>
To...
Add a new appointment
Change an appointment
including reminders
Display week view
Quick Reference
that you received with your Voq
Follow these instructions...
Start > Settings > Sounds >
Ring tone.
Start
Settings
Sounds
>
>
Ring tone
Vibrate
>
.
Start
Settings
Profiles
>
>
Start
Settings
More
>
>
>
Time
.
Start
Settings
More
>
>
>
Time
Alarm
Alarm Time
>
>
Start
Settings
Home Screen
>
>
Start
Settings
More
>
>
>
Management > Backlight battery
time out
.
Follow these instructions...
Start
Calendar
Menu
>
>
Enter times and reminders >
Start
Calendar
>
> Select
appointment > Press joystick >
Change fields as required >
Start
Calendar
Menu
>
>
View
.
>
.
Date and
Date and
.
.
Power
New
>
>
Done
.
Edit
>
Done
.
Week
>
1

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Summary of Contents for Sierra Wireless Voq

  • Page 1 Quick Reference Quick Reference Voq Pocket Reference Guide This Quick Reference section is a duplication of the that you received with your Voq phone and is included here for your convenience. To... Follow these instructions... Keypad text input Start > Settings > Sounds >...
  • Page 2 Voq User Guide To... Follow these instructions... To... Follow these instructions... Start Calendar Menu Month Contacts Display month view > > > Change default > Select contact > View number for a contact Move joystick left or right. Contacts Assign special ring to a >...

  • Page 3: Quick Reference

    > Move joystick to Note l [Save As...] select inbox. Type note > > Write a note Save Start More VoqMail Settings Configure how often Voq > > > Schedule Settings Basic Notes Menu checks server for e-mail > Add text to a note Type text >...
  • Page 4 Voq User Guide VoqMail Professional Edition Music and Games To... Follow these instructions... VoqMail Pro is an optional upgrade to the VoqMail Personal e-mail application that lets you seamlessly connect to your work e-mail via a Start More Windows Media Play a song from the >...

  • Page 5: Table Of Contents

    Voice dialing What’s in the box? Answering calls Getting up and running Reviewing calls Knowing Your Phone Managing Your Personal Information The Voq Professional Phone Managing your contacts Flip-open QWERTY thumbpad Using the calendar Home screen Using tasks myVoq screen...
  • Page 6 Voq User Guide Browsing the Internet Getting started Synchronizing remotely Browsing the Internet Customizing Internet Explorer Configuring Your Phone Playing Music, Games, and More Phone Sounds Playing audio or video files Profiles Playing Java applications Home screen About myVoqTag indexes...

  • Page 7: Getting Started

    Getting Started What’s in the box? Getting up and running...

  • Page 8: What's In The Box

    Note • without this card. : To browse the Internet and Synchronization cable • use e-mail on your Voq phone, your SIM card must be Companion CD • GPRS enabled. To use VoqMail Professional Edition, Documentation: · Voq Pocket Reference your SIM card must be VPN enabled.

  • Page 9: Install The Battery

    Getting Started Install the battery Charge the battery You cannot operate the phone without the battery even Charge the battery for a minimum of 12 hours the first if the phone is attached to the AC adapter. time. You can use the phone while the battery is charging.

  • Page 10: Make A Call

    Voq User Guide Make a call Send an SMS Try out your new phone by making a phone call or by Flip open the QWERTY thumbpad. When you do, calling your voicemail box, if you have one. the phone displays the myVoq screen.
  • Page 11 Top ten things to do next! You can synchronize your E-mail, Contacts, Calendar, The Voq phone is an exciting new device that combines and Tasks so that the information on your phone and a phone, a PDA, and a messaging device in one. Try your desktop PC is the same and up to date.
  • Page 12 Voq User Guide 2130324...

  • Page 13: Knowing Your Phone

    Knowing Your Phone The Voq Professional Phone Flip-open QWERTY thumbpad Home screen myVoqTM screen Joystick Keys and buttons Programs Status icons...

  • Page 14: The Voq Professional Phone

    SMS messages, browse the Internet, and manage your calendar. For a person Congratulations! Your new Voq phone will change the on the go, it’s everything you need and more. way you communicate. This innovative phone puts the...

  • Page 15: Flip-Open Qwerty Thumbpad

    Press the Shift key twice to invoke shift lock. The next key you press will be in uppercase. The Voq phone has a remarkable flip-open QWERTY You can cut, copy and paste just like on a PC keyboard. thumbpad that lets you create text messages and To select text, press and hold the Shift key, then move e-mails using a full-featured keyboard.

  • Page 16: Home Screen

    Voq User Guide Home screen myVoq screen The Home screen is what you see when you first turn The myVoq screen is what you see when you press on your phone. You can change the background or flip open the thumbpad from the Home images and colors of your Home screen to suit you.

  • Page 17: Keys And Buttons

    Knowing Your Phone Joystick End button • Ends voice or data calls. In the center of the phone is the joystick. You use it to • Ends the active call when you are on a move around the screens and select the items you conference call, or when you have another call on want.
  • Page 18 Voq User Guide Soft keys Start > Settings To change the ringer volume, press > Profiles , then change the settings for the profile you The phone has two keys located directly below the are using. display. Each key performs the command displayed Record/Voice Dial button above the key.

  • Page 19: Internet Explorer

    Knowing Your Phone • Displays a character map when you press and myVoq hold the key in a text field. Activate the thumbpad and the phone’s power- ful search, store, and save capabilities. Programs MSN Messenger Send and receive instant messages to and from Your phone comes with a number of installed your friends and colleagues.

  • Page 20: Status Icons

    (Accessories folder). Ringer off Missed call Mount Voq Battery charging New instant message Climb Mount Voq with this challenging thumb- pad typing game (Games folder). Voice call in progress Battery level Solitaire Data call in progress Low battery...

  • Page 21: The Basics

    The Basics Turning your phone on and off Using the Quick List Locking/unlocking the keypad About text input modes Setting the time and date Entering text and numbers Setting the backlight timer Navigating menus with numbers Setting the screensaver timer About myVoq Setting your voicemail number Using Secure Digital (SD) cards Setting number, time, and...

  • Page 22: Turning Your Phone On And Off

    Voq User Guide Turning your phone on and off You can also set up a password for your phone. For more information, see “Phone lock” on page 102. To turn your phone On, press and hold the Power Setting the time and date button on the top right side of the phone.
  • Page 23 The Basics Setting the backlight timer Setting your voicemail number The Home screen goes dark after a period of inactivity The number on your keypad is reserved as a speed to save battery life. As soon as you press a key, the dial shortcut to your voicemail.

  • Page 24: Entering Text And Numbers

    Voq User Guide Using the Quick List Note : When the battery is very low, your phone may Flight Mode automatically revert to to conserve Use the Quick List to perform common actions quickly. battery power. Once you charge the battery, use the...
  • Page 25 The Basics Predictive text (eZiTap mode) Multipress . All lowercase. When you type using the keypad, the phone can predict and displays word before all letters are pressed. Numeric . All numbers. To enable predictive text or eZi mode, press and hold key, then choose eZiTap English.
  • Page 26 Voq User Guide Navigating menus with numbers continue typing. You can also press the key to see other word candidates. Many menus provide numeric shortcuts to save scrolling and keystrokes. When you see a number beside an item in a list, press the corresponding...

  • Page 27: About Myvoq

    The Basics thumbpad, the phone immediately returns a list of entries where the letters appear. • Reduces the frustration of text entry dramatically. Joystick In addition to powering a full keyboard, the "Send" capability further reduces the number of keystrokes you need to send messages. For a quick overview of what you can do with myVoq, see the Quick Reference “myVoqTM (incl.
  • Page 28 Voq User Guide Searching The default myVoq home screen looks like this. The myVoq program provides powerful search Text input capabilities that check applications and categories at area. the same time. Note : When the thumbpad is closed, myVoq uses 0-9...

  • Page 29: Service Messages

    The Basics Storing and sending • To view all matches for a category, highlight the category in the left-hand column, then press the The myVoq program allows you to type text and save it View joystick or press as a Note, or even as a Contact record. •...

  • Page 30: Using Secure Digital (Sd) Cards

    Explore button. b Double-click My Smartphone Note : The Voq phone ships with a dummy SD card to c Double-click Storage Card protect the phone from dust and debris. You must Note : The Storage Card folder appears only if remove this card before inserting your own SD card.

  • Page 31: Copying Files To Your Phone

    See “Copying files to an SD card” on page Your Voq Professional Phone has ample memory for To copy a file to your phone: your contacts, e-mail, and call management. However, Connect the phone to your desktop PC using the you should store large files such as MP3 files on an SD sync cable or the cradle.
  • Page 32 Voq User Guide 2130324...

  • Page 33: Making And Answering Calls

    Making and Answering Calls Making calls Voice dialing Answering calls Reviewing calls...

  • Page 34: Making Calls

    Voq User Guide Making calls Make a call from the Contacts list To make a call from the Contacts list, you can: There are many ways to make a call. The simplest is to • Use the thumbpad dial the number and press .
  • Page 35 Making and Answering Calls Make a call using recently dialed numbers When you see the name you want, highlight it, then Press to dial the default number for this On the Home screen, press . The phone contact. To call a different number for this displays a list of recently dialed numbers.

  • Page 36: Speed Dialing

    Voq User Guide Make a conference call from 2 to 99. The number 1 is reserved for your voicemail. Up to 10 people can participate in the same conference To add a person or number to your Contacts list first.
  • Page 37 Making and Answering Calls You cannot manage your voice tags by pressing are in Main mode, you say a preset command to Contacts on the Home screen. activate or start a function on your phone. Note : If you press and release the Record button Voice dialing modes quickly, you start the Memo record function.
  • Page 38 Voq User Guide Set up Voice Dialing To record a voice tag: Start > More > SmARTspeak NG > Press Choose the language for your area. In this case, either Options > Voice Tags English US or English UK. Start > More > SmARTspeak NG>...
  • Page 39 Making and Answering Calls Wait for the phone to display “Speak Now”, then Press and hold the Record button on the right say the contact name or a word of your choice. side of the phone. When prompted, wait for the “Speak Now” Wait for the prompt.

  • Page 40: Advanced Dialing Options

    Voq User Guide Advanced dialing options Reject means the call is redirected to your voice mail box if you have one. If you don’t have a mail box, the You can add pauses to dialing sequences that may be call is terminated.

  • Page 41: Listening To Voicemail

    Turn the microphone back on Taking notes while on a call or listening to voicemail The Voq phone provides the remarkable ability to use Note : Enter information in the appropriate field. your phone to take notes while you are on a call or For example, to send text messages;...

  • Page 42: Reviewing Calls

    Voq User Guide Reviewing calls Answering a second call To be able to answer a second call while already on a You can view information about calls you have made call, your phone service package must include call and received. For example, you can see who has called waiting.

  • Page 43: Retrieve Voicemail Messages

    Making and Answering Calls Retrieve voicemail messages The speed dial “1” shortcut is reserved for your voicemail. On the Home screen, press and hold 1 to call your voice mailbox. Follow the prompts to retrieve your messages. To change your speed dial shortcut, “Speed dialing”...
  • Page 44 Voq User Guide 2130324...

  • Page 45: Managing Your Personal Information

    Managing Your Personal Information Managing your contacts Using the calendar Writing notes...

  • Page 46: Managing Your Contacts

    Voq User Guide Managing your contacts work phone second work phone The Contacts list is similar to an address book where you store information about the people and businesses home phone second home phone you deal with. You can: mobile phone e-mail •...
  • Page 47 Managing Your Personal Information The contact information screens you see differ slightly On the Contact screen, fill in other fields as Save depending on the method of adding contacts you necessary, then press choose. Add a contact using the thumbpad The easiest way to add a contact is using the thumbpad.

  • Page 48: Edit A Contact

    Fill in the contact fields, the press Download contacts from your PC You can download and synchronize the contacts on your PC to your phone using ActiveSync. For more information, see “Synchronizing your Voq phone” on page Edit a contact SIM contacts Contacts...
  • Page 49 Managing Your Personal Information Create a SIM contact from a regular contact phone. Unlike regular contacts, you can store only one phone number for each SIM contact. You can save the contact name and one phone number A SIM contact has a special icon that appears to the from a contact record to a SIM card.

  • Page 50: Using The Calendar

    Voq User Guide Using the calendar Edit an appointment Start > Calendar Press Use the Calendar to keep track of your appointments, Edit. Select the appointment to edit, then press and view your schedule by day, week, or month. When...

  • Page 51: Month View

    Managing Your Personal Information View today’s agenda: Month view Start > Calendar Press . The phone displays Month view provides an overview of your schedule one today’s appointments. month at a time. The symbols on the calendar indicate If you are already in Week or Month view, press when you have appointments Menu >...

  • Page 52: Writing Notes

    Writing notes You can edit or add to an existing note. For example, The Voq phone supports text notes such as the ones you can add an item to a grocery list. available in the Notes application on a desktop PC There are three ways to edit an existing note: ·...
  • Page 53 Managing Your Personal Information · Select Notes from the myVoq screen, then select the note to edit. Once you find and display the note, edit it, then Save press : you can use myVoq notes as a contact manager. Simply use the contact name (e.g. person or company) as the first word in the note.
  • Page 54 Voq User Guide 2130324...

  • Page 55: E-Mail And Messaging

    E-mail and Messaging Choosing your e-mail VoqMail Software Creating messages Viewing and responding to messages Multimedia Messaging Service (MMS) Instant messaging...

  • Page 56: Choosing Your E-Mail

    Voq User Guide • The Voq phone supports a full range of e-mail and If your e-mail server supports only the POP3 messaging programs including e-mail Inbox, Text protocol, you must use Inbox POP3. See “Setting Messaging, Multimedia Messaging Service, and Instant up a POP3 account”...
  • Page 57 E-mail and Messaging Switch between accounts Start > Inbox When you open your Inbox, by clicking the phone displays the last account you used. Always check the title bar for the account name. To change it, push the joystick left or right. About “ActiveSync”...

  • Page 58: Voqmail Tm Software

    Voq User Guide VoqMail Personal Edition features To change VoqMail account options: Start > More > VoqMail settings Press VoqMail Personal allow you to: To change other e-mail account options: • Connect to mail servers hosted by Internet or Start > Inbox Press .
  • Page 59 • “Always there” business e-mail–no need to POP3 servers manually check for mail The Voq phone provides POP3 support through a • Direct communication with the e-mail server–you standard account that you can set up using ActiveSync. do not need to leave your work PC running “Setting up a POP3 account”...
  • Page 60 Voq User Guide • Your password • Incoming and outgoing mail server names (e.g. mail.myprovider.com) • A data connection for connecting to the Internet. Note “Data connections” on page : Your data connection is normally already set up when Start the VoqMail Setup you receive your phone.
  • Page 61 Create an ActiveSync e-mail account VoqMail To create an ActiveSync e-mail account, use the ActiveSync setup wizard: The Voq phone periodically contacts your mail server Start > Inbox > Menu > Options > Press and checks for mail. This is called polling. Polling Account Setup >...
  • Page 62 Voq User Guide Check for messages manually Done When you have finished, press Automatic increase in polling frequency To check for new messages immediately without waiting for the next scheduled polling, or if the polling When you send an e-mail, the phone automatically...
  • Page 63 None from the bottom of the list. download · VoqMail Personal –This is the alert used for Critical Voq Message Alert 2 All text all incoming e-mail messages. · VoqMail Pro –This is the alert used for High Voq Message Alert 6...
  • Page 64 Voq User Guide Menu Start > More > More > VoqMail To change the alert level, press , then Press Settings > Alert Settings select the alert level. Select the alert level you want to change, then Add an alert to a keyword (Pro only)

  • Page 65: Creating Messages

    E-mail and Messaging Menu > The phone takes measurements above the security after you have typed a few words, press Send E-mail layers, and cannot identify packets in an encrypted e-mail message. Accuracy is affected because some security layers increase the amount of traffic, while others use compression to reduce it.
  • Page 66 Voq User Guide Create a quick SMS message with Create a message in Inbox myVoq Note : If you start an e-mail message from the Home screen, you cannot use myVoq to search your contacts. You can send and receive SMS messages up to 160 To take advantage of myVoq’s advanced search...
  • Page 67 E-mail and Messaging Cancel a message From Scroll to the sender’s name in the field, then press the joystick. A screen appears with all Menu > To cancel a message you are creating, press known phone numbers for the contact. Cancel Compose Scroll to the desired number and press the Create a message from a contact...
  • Page 68 Voq User Guide Insert a voice recording into a message Replace the text with in the Signature box with a Done signature to insert, and press . The You can easily insert a voice recording into an e-mail signature is inserted into messages that you send message.

  • Page 69: Working With Message Folders

    E-mail and Messaging Request a delivery receipt for an SMS • Sent Items –Contains copies of messages that message you send. You can move a message to a different folder within Menu > Before sending an SMS message, press the same account. Message Options Request SMS text message delivery Select...

  • Page 70: Viewing And Responding To Messages

    Voq User Guide Empty the Deleted Items folder messages are displayed and show the date and time that messages were sent. Start > Inbox > Menu > Accounts/ Press Folders Change message list display options If necessary, scroll right or left to switch to the Start >...
  • Page 71 E-mail and Messaging If necessary, scroll right or left to switch to the , enter recipient e-mail addresses or SMS account you want. numbers. Insert a semicolon (;) between multiple Note Select the message to open. addresses or SMS numbers. : You cannot To return to the message list, press the Back forward to an SMS number and an email address...

  • Page 72: Meeting Requests

    Voq User Guide View an attachment Messages with an attachment have an envelope icon with a paperclip in the message list. The attachment In an open message containing a downloaded icon has the following three states: attachment, select the attachment.
  • Page 73 E-mail and Messaging · Updates the free/busy indicators on your Configure an automatic e-mail to send to a delegate calendar the next time you sync your phone at your desktop Start > More > VoqMail Settings > Press • When you decline a meeting: Calendar Settings ·...

  • Page 74: Multimedia Messaging Service (Mms)

    MMS Instant messaging messages. MMS Messages may have multiple pages to view. MSN Messenger may be available on your Voq phone. To send an MMS message: If it is available, MSN Messenger on your phone Start > More > jMMS Press messaging.

  • Page 75: Using Msn Messenger

    E-mail and Messaging Create a connection on your phone, such as a modem When you sign in, MSN Messenger retains your sign-in or wireless connection that allows you to connect to name, and your password if you opted to save it, so the Internet.
  • Page 76 Voq User Guide Return to the contacts list Menu > Options > Edit My To edit this text, press Text . Select the text, make any edits, then press Menu > My Contacts From a chat, press Done End a chat Reply to an instant message Menu >...
  • Page 77 E-mail and Messaging Features according to e-mail program The table below lists the features available depending on the type of e-mail account you use on the phone. VoqMail VoqMail Wireless POP3 Personal ActiveSync E-mail Features Continuous delivery Work E-mail Personal E-mail Optimized Polling Battery Saver Bandwidth Saver...
  • Page 78 Voq User Guide E-mail Features alendar: Accept/Decline Meeting Requests Save attachments to invitations Microsoft Exchange 5.5 Microsoft Exchange 2000 Microsoft Exchange 2003 Lotus Notes Novell GroupWise E-mail response to originator E-mail request to delegate Device Calendar Updated Server Calendar Updated...

  • Page 79: Synchronizing Your Phone

    Synchronizing Your Phone Synchronizing your Voq phone Getting started...

  • Page 80: Synchronizing Your Voq Phone

    Tools are the programs you use to synchronize. They This section deals with ActiveSync, the application you are already installed on your Voq phone but you must use to synchronize information with your desktop PC. install them on your desktop PC. If your company has...

  • Page 81: Getting Started

    Even if you use VoqMail only, you must first install Plug the sync cable into the handset connector at ActiveSync and then Voq Desktop Tools on your the bottom of the phone. The Voq logo on the top desktop PC. of the connector should face up.
  • Page 82 Voq User Guide Open ActiveSync if you have not already done so. This starts the New Partnership Wizard, which VoqMail account ActiveSync Exchange server account steps you through the set-up procedure. Exchange There are two types of partnership, standard and 2003 server guest.
  • Page 83 VoqTasks The next synchronization uses the new settings. Synchronizing your e-mail inbox If you are using other mail servers, see www.voq.com/support for more information on VoqMail —If you are using VoqMail, your VoqMail configuring your ActiveSync connection. Inbox is kept up to date and synchronized wirelessly with your mail server.

  • Page 84: Synchronizing Remotely

    Done Press twice. if you are using VoqMail, your mail folders are always up to date on both the PC and the Voq phone using a 2130324...
  • Page 85 Synchronizing Your Phone Choose what to sync wirelessly Configure an Exchange Server connection Note : if you are using VoqMail, do not set any server To configure or edit the server connection: Inbox Start > ActiveSync > Menu > parameters for Press Options >...

  • Page 86: Activesync Errors

    Voq User Guide · Start > Inbox > Menu > Accounts/ Sync Full Messages Press –Choose how often you Folders want the phone to complete a full ActiveSync Folders > Highlight , then press synchronization of messages. This means Menu > Manage Folders downloading the full bodies of all messages in Scroll to a folder to synchronize.

  • Page 87: Configuring Your Phone

    Configuring Your Phone Phone Certificates Sounds Data connections Profiles Date and time Home screen Owner information About Power management Accessibility Regional settings Beam Voq software updates...

  • Page 88: Phone

    Voq User Guide Call Forwarding The Settings screen lets you change the way your Voq phone looks and behaves to match the way you use it. Its easy to forward your unanswered Voq calls to For example, you can change the Home screen another number (your corporate voice mail, for background or the sounds your phone makes.
  • Page 89 Configuring Your Phone Channels • SMS Service Center— Enter or change the service provider number used to process SMS You can configure phone channel settings. calls. Contact your wireless network operator to Start > Settings > Phone > Channels Press obtain this number.

  • Page 90: Sounds

    Voq User Guide Copy a sound from your PC Network selection , scroll to the option you want, either Manual or Automatic. Connect the phone to the USB port on your · Manual Menu > Select a Network –press desktop PC using the sync cable or the cradle.

  • Page 91: Profiles

    Configuring Your Phone To turn keypad tones on or off Select a profile Start > Settings > Sounds > Keypad Press The quickest way to select a profile is to scroll to the control profile displayed at the bottom of the Home screen and Tone Click None...

  • Page 92: About

    Voq User Guide Change the Home screen Specify the idle time before the Home screen appears Start > Settings > Home Screen Press Home screen layout Color scheme , and Start > Settings > Home Screen Press Background image , select the option you want.

  • Page 93: Beam

    Configuring Your Phone do not respond, the time it takes for the dialog which you connect. This helps prevent unauthorized box to disappear on its own. users from accessing your device. You can store two • In-call alert volume –the volume level for types of certificates on your phone: sounds that play when you are on a call.
  • Page 94 Voq User Guide Dial-up connections Start > Settings > More > Data Press Connections You can create a dial-up connection to connect remotely to the Internet, a Wireless Application Protocol Caution Internet connection : If you set the field (WAP) network, or your company network.

  • Page 95: Vpn Connections

    Configuring Your Phone Create a VPN connection your company network or the Internet, which is faster than a dial-up connection. For instructions, see “GPRS Start > Settings > Data Connections > Press connections” on page Menu > Edit Connections > VPN Connections >...
  • Page 96 Voq User Guide Edit a VPN connection · Connects from –Scroll to the type of network from which you will connect. Start > Settings > Data Connections > Press · Connects to –Scroll to the type of network to Menu > Edit Connections > VPN which you will connect.

  • Page 97: Gprs Connections

    · User name –enter the user name for the GPRS As a general rule, if you buy a Voq phone from a network. · service provider, the GPRS connection is already set. Password , enter the password.

  • Page 98: Date And Time

    Voq User Guide Delete a GPRS connection Delete a URL exception Start > Settings > Data Connections > Start > Settings > Data Connections > Press Press Menu > Edit Connections > GPRS Connections > Menu > Work URL Exceptions Menu >...

  • Page 99: Owner Information

    Configure power management settings Voq software updates Start > Settings > More > Power Press Management The Voq phone contains code and configuration which · Main battery –displays the amount of battery over time may require replacement to add or enhance life remaining.
  • Page 100 Voq User Guide Install installation of the update file. Press to update your phone. If you cancel the VoqUpdate screen, the phone displays it again on a periodic basis. You should install all updates at your earliest convenience to ensure the smooth operation of your phone.

  • Page 101: Securing Your Phone

    Securing Your Phone Keypad lock Phone lock SIM lock PIN2...

  • Page 102: Keypad Lock

    Voq User Guide Phone lock Your Voq phone provides several levels of security to avoid accidental or unintended use of your phone: • Keypad lock Phone lock is a security feature that automatically : locks the keys to prevent locks the keypad after a specified period of inactivity.

  • Page 103: Sim Lock

    Securing Your Phone Lock your phone with Quick List Unlock the SIM card Start > Settings > More > Security > Once you select the time delay and create a password, Press Disable SIM Lock you can quickly enable phone lock from the Quick List, without configuring your settings again.
  • Page 104 Voq User Guide 2130324...

  • Page 105: Browsing The Internet

    Browsing the Internet Browsing the Internet Customizing Internet Explorer...
  • Page 106 Voq User Guide Browsing the Internet Disconnect from the Internet If you are viewing a Web page, press You can browse the Web on your phone using Pocket disconnect from the Internet. Internet Explorer. The Favorites list, rather than a home...

  • Page 107: Using The Favorites List

    Browsing the Internet Go to a Web page Add a Web page to the Favorites list Start > Internet Explorer > Menu > Start > Internet Explorer > Menu > Press Press Address Bar Add Favorite Enter the Web address, then press Fill in the fields, then press Return to previous Web pages Edit a favorite...

  • Page 108: Customizing Internet Explorer

    Voq User Guide · Allow cookies When the web page cache is full, the phone replaces –Allow Web sites to download the oldest pages with new pages. cookies to your phone · Language –Select the character set to use. Refresh a Web page Change connection options Start >...

  • Page 109: Playing Music, Games, And More

    Playing Music, Games, and More Playing audio or video files Playing Mount Voq Playing Java applications Using the calculator About myVoqTag indexes Recording voice notes or memos Playing Solitaire Adding programs Removing programs...

  • Page 110: Playing Audio Or Video Files

    Voq User Guide Supported audio and video codecs The Voq phone can play music, including .mp3 audio files, games, and Java applications written for mobile Media Player can play files that have been compressed devices. using the following codecs. myVoqTag indexes...

  • Page 111: Using Menu Commands

    Playing Music, Games, and More Start and pause a file Play a streaming media file on a network Note Press the joystick in, to start or pause a file. : Depending on your network, if you play a streaming video file, incoming voice calls or SMS Configure playback settings messages may be sent to your voicemail or blocked without you being notified.

  • Page 112: Playing Java Applications

    Playing Java applications : For optimal performance, store you songs on an SD card. Your Voq phone is Java enabled. This means you can Play a streaming media file download and run Java applications that have been Start > More > Windows Media >...
  • Page 113 Playing Music, Games, and More Install MIDlets from the Internet Uninstall MIDlets from the phone To install from the Internet: To remove MIDlet files from the phone: Start > More > Accessories > MIDlet Start Internet Explorer and locate a MIDlet you Press Manager wish to download (this is normally a .jad or a .jar...

  • Page 114: About Myvoqtag Indexes

    Playing Mount Voq The object of Solitaire is to use all the cards in the deck The object of Mount Voq is to reach the top of the to build up the four suit stacks in ascending order, mountain, and to improve your thumb typing speed.

  • Page 115: Using The Calculator

    If you are splitting the cost of the meal equally, how much does each person pay? To start playing Mount Voq: Start > More > Games > Mount Voq > Press To calculate each person’s share of the bill: Play >...

  • Page 116: Recording Voice Notes Or Memos

    Menu > Clear Tape Recording voice notes or memos You can use your Voq phone to record short voice notes Now, you decide to spit the bill by 4 instead of 5. and conversations. The phone stores your recordings To do this, scroll to your last calculation and Start >...

  • Page 117: Adding Programs

    Playing Music, Games, and More Add programs with ActiveSync To listen to your recording, select it from the All Notes Menu > Play list, press To add a program to your phone from your desktop PC: Rename a recording Start > Programs > From your desktop, click Microsoft ActiveSync Record...

  • Page 118: Removing Programs

    Voq User Guide For more information on SD cards, see “Copying files to an SD card” on page Removing programs You can remove programs that you installed on the phone but you cannot remove applications that come with the phone such as Contacts, Calendar, and Internet Explorer.

  • Page 119: Voq Accessories

    Voq Accessories Accessories Accessory Kits Using the desktop cradle...

  • Page 120: Accessories

    Accessories Sync cable The sync cable provides fast USB connectivity between Your Voq phone comes packed with software and your PC and your phone. Use the sync cable to keep accessories but you can enhance your experience by your Inboxes, Contacts, Calendar, and Tasks up to date choosing from a wide range of additional items.

  • Page 121: Stereo Headset

    Voq Accessories Mono headset Stereo headset The small, comfortable mono headset plugs directly The stereo headset provides superior sound quality and into the phone and attaches to your ear for safety and hands-free operation. It includes a call “answer/end” convenience. The headset frees up your hands so you button that lets you answer the phone without pulling it can do the things you want while staying connected.
  • Page 122 Warning! Use of any AC adapter other than the case cushions your Voq phone and fits easily into a one supplied with the Voq phone or a Voq pocket or a handbag. You can also clip it to a belt for accessory kit, voids the Voq warranty.
  • Page 123 Vehicle adapter Desktop cradle Charge while you’re on the road. Plug this adapter into Keep your Voq phone fully charged and synchronized the cigarette lighter of your vehicle. The adapter lets without attaching and detaching cables. The cradle you operate your phone and charge the phone’s battery provides convenient, time-saving, desktop access.

  • Page 124: Accessory Kits

    Voq User Guide Accessory Kits TTY Devices The Voq phone includes support for TTY devices. A TTY Voq offers several kits that combine a number of device (also known as a TDD or Text Telephone), accessories in a single package.

  • Page 125: Using The Desktop Cradle

    Warning! Use of any AC adapter other than the Attach the cradle. one supplied with the Voq phone or a Voq a Plug the sync cable USB connector into a USB accessory kit, voids the Voq warranty. port on the PC.
  • Page 126 AC adapter, it takes a few moments for the phone to start up. This is normal and The Voq battery pack incorporates new smart chip ensures that the phone has sufficient power for reliable technology that tracks the number of times you charge operation.
  • Page 127 Voq Accessories When you insert a secondary battery into the cradle: • a red LED on the cradle indicates that the cradle is charging • a green LED indicates the battery is fully charged • a red flashing LED indicates a fault condition.
  • Page 128 Voq User Guide 2130324...

  • Page 129: Keystrokes

    Keystrokes QWERTY thumbpad key strokes...

  • Page 130: Qwerty Thumbpad Key Strokes

    Voq User Guide QWERTY thumbpad key strokes To insert a character from the symbol table, press the function key twice. Scroll to the character in the table, then press the joystick. Each key on the thumbpad can type more than one letter or character by using the Shift or Function key.
  • Page 131 Keystrokes Shift+ Key Function + Key Shift+ Key Function + Key £ " & & Select text Down Select text Down Left Select text Left Right Select text Right Rev. 1.2 Apr. 04...
  • Page 132 Voq User Guide Using cut, copy, and paste Shift+ Key Function + Key You can cut, copy, and paste text from one place to Cut text to clipboard another or from one application to another. Copy text to To cut, copy, and paste text:...

  • Page 133: Regulatory And Safety Notices

    Regulatory and Safety Notices...

  • Page 134: Important Notice

    In the Voq Professional Phone, or for failure of the Voq some states and provinces, operating such Professional Phone to transmit or receive such data.
  • Page 135 Regulatory and Safety Notices on the part of Sierra Wireless. SIERRA WIRELESS AND standards previously set by Canadian, U.S., and ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR international standards bodies: ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, • ANSI/IEEE C95.1-1999, IEEE Standard for Safety...
  • Page 136 European users WARNING (EMI) - United States FCC Information - Your Voq Professional Phone complies with European This equipment has been tested and found to comply Union (EU) guidelines respecting safety levels of radio with the limits for a Class B digital device, pursuant to frequency (RF) exposure for mobile phones, which in Part 15 of the FCC Rules.
  • Page 137 Model A11 operates in the 850/1800/1900 MHz range for North America EU REGULATORY CONFORMANCE Patents Sierra Wireless hereby declares that the A10 Voq Professional Phone is in conformity to all the essential Patents Pending. requirements of Directive 1999/5/EC. This product includes technology licensed from: Zi Corporation, Jataayu Software (P) Ltd., Certicom...

  • Page 138: Contact Information

    Voq User Guide Trademarks Contact Information • The Voq logo and the terms Voq, myVoq, VoqMail, Visit our website for up-to-date product descriptions, VoqManager are trademarks of Sierra Wireless. documentation, application notes, firmware upgrades, • “Zi”, the Zi design logo, eZiTap™ and eZiText®...
  • Page 139 Index AM, changing time 22 beaming infrared 93 answering calls 40 blocking calls 89 A10 model number 137 Any key answer 88 browsing the Internet 106 A11 model number 137 applications buttons 17 ABC 24 adding with ActiveSync 117 AC adapter 122 java 112 accepting meeting requests 72 list of 19...
  • Page 140 Voq User Guide calling 34 default numbers 35, 46 desktop cradles 123 conference 36 downloading from a PC 48 dialing forwarding 88 finding 34 voice 36 limiting numbers 89 making a call 34 voicemail 23 putting on hold 41 on SIM cards 48...
  • Page 141 18, 23 international calling 40 list of contacts 46 Internet games locking the keypad 24, 102 browsing 106 Mount Voq 114 locking the phone 22, 102 searching 106 Solitaire 114 with Quick List 103 setting up 106 getting started 8...
  • Page 142 Voq User Guide see e-mail 58 copying to SD cards 30 making files 110 Off 24 appointments 50 MSN Messenger 74 turning phone off 22 calls 34 multipress mode 92 manually checking e-mail 62 music turning phone on 22 media file...
  • Page 143 Index power resetting call timers 43 settings button 18 ring tones data connections 93 management 99 adding new 90 date format 23 turning off 24 changing for calls 90 dial-up connections 94 predefined text 67 changing for e-mail 62 GPRS connections 97 predictive text 25 copying to phone 31 language display 99...
  • Page 144 Voq User Guide upgrades 99 messages 66 URL exception 98 tagfiles 110 sending messages 10 tags service center 89 myVoqTag indexes 114 software voice dialing 36 video files 110 adding 117 voice tags 36 viewing attachments 71 removing 118 tasks 51...

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