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Oki MC860 Maintenance Manual

Oki MC860 Maintenance Manual

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MC860/CX2633MFP
 
Maintenance Manual
032007A
*All instances that mention MC860MFP also apply to the CX2633 unless otherwise noted.

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Summary of Contents for Oki MC860

  • Page 1           MC860/CX2633MFP   Maintenance Manual 032007A *All instances that mention MC860MFP also apply to the CX2633 unless otherwise noted.
  • Page 2 Copyright Information Copyright © 2009 by Oki Data. All Rights Reserved Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to- date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
  • Page 3 Oki Data CONFIDENTIAL PREFACE This is the Maintenance Manual for the Oki Data Color LED MFP MC860series MC860dn/ MC860dtn describing the maintenance procedures. This manual is intended to be used by the experienced maintenance engineer. For the operating procedure of the Oki Data Color LED MFP MC860 series MC860dn/MC860dtn, refer to the User’s Manual.

  • Page 4: Table Of Contents

    CONTENTS Oki Data CONFIDENTIAL Contents 1. Configuration ................7 3.5 Report print ......................88 3.6 Control panel ......................89 1.1 System configuration .................... 8 3.7 Menu list ....................... 90 1.2 MFP configuration ....................10 3.8 MFP information print ..................133 1.2.1 Name and function of each part ..............
  • Page 5 CONTENTS Oki Data CONFIDENTIAL 4.2.3.19 Belt motor Assy/Fuser motor Assy ............. 182 5.8.3 H/Modem Rate ................... 229 4.2.3.20 Side R Assy/Side L Assy ..............184 5.8.3.1 TX(During send) ................... 229 4.2.3.21 Paper feed roller (tray 1) ..............186 5.8.3.2 RX(During receive) ................229 4.2.3.22 Feed paper roller (Tray 2 and 3 (option)) ...........
  • Page 6 7.6 Fuse check ......................369 6.5.1 Clean the document transport roller and the document retainer roller..281 7.7 Moving the MC860 and transportation method ..........370 6.6 How to clean under portion of RADF ..............283 7.7.1 Moving the MC860 ..................370 6.7 How to clean document glass and glass surface ..........
  • Page 7 Oki Data CONFIDENTIAL Configuration 1.1 System configuration ..............8 1.2 MFP configuration ..............10 1.3 Options configuration ..............16 1.4 Specifications ................18 1.5 Interface specifications..............28...

  • Page 8: System Configuration

    PCB SCANNER PCB MAIN SPEAKER TP-Ctrl Overall system configuration RADF Motor Motor VOICE Driver Driver Motor Motor KEYs of the MC860 is shown in Module ASIC RADF PCB INVERTER Figure 1-1. Motor PCB PANEL2 SF-ROM SRAM Driver Motor LAMP 120MHz...
  • Page 9 1. Configuration Oki Data CONFIDENTIAL Overall system configuration of the MC860 printer section is shown in Figure 1-2. Cover Duplex Front Rear Bottom paper open sensor sensor Centronics sensor sensor sensor sensor sensor size sw Duplex clutch Feed Separator clutch...

  • Page 10: Mfp Configuration

    1. Configuration Oki Data CONFIDENTIAL 1.2 MFP configuration 10 / 43967002TH Rev.1...

  • Page 11: Name And Function Of Each Part

    1. Configuration Oki Data CONFIDENTIAL 1.2.1 Name and function of each part Name and function of each part of MFP Lock release tool Document guide Scanner section Control Panel LINE connector Line Tel Document table lock lever Top cover Manual feed guide...
  • Page 12 1. Configuration Oki Data CONFIDENTIAL Constituent parts and options Duplex unit Duplex unit Paper tray 2 Paper tray 2 Paper tray 2 Dedicated table (cabinet) Dedicated table (cabinet) 12 / 43967002TH Rev.1...
  • Page 13 • Scanner section Overall configuration of the MC860 is shown in Fig. 1-2. Printer section configuration of the MC860 is shown in Fig. 1-3 and Fig. 1-4. Overall configuration of the scanner section of the MC860 is shown in Fig. 1-5.
  • Page 14 1. Configuration Oki Data CONFIDENTIAL Fig. 1-3 Fig. 1-4 14 / 43967002TH Rev.1...
  • Page 15 1. Configuration Oki Data CONFIDENTIAL Fig. 1-5 15 / 43967002TH Rev.1...

  • Page 16: Options Configuration

    1. Configuration Oki Data CONFIDENTIAL 1.3 Options configuration The MFP provides the two types of the add-on tray unit and accessories as the options. (1) 2 stacking tray specifications (with short cabinet) Model name TRY-C3D4 Fig. 1-6 16 / 43967002TH Rev.1...
  • Page 17 1. Configuration Oki Data CONFIDENTIAL (2) 1 stacking tray specifications (with long cabinet) Model name TRY-C3D5 Fig. 1-7 17 / 43967002TH Rev.1...

  • Page 18: Specifications

    1. Configuration Oki Data CONFIDENTIAL 1.4 Specifications Fundamental specifications Category Item Operating environment During operation 10 °C to 32 °C,17 °C to 27 °C (Full color Category Item (temperature) print quality assurance temperature) Outside dimensions Width 565 mm/845 mm 565mm/845mm During non-operation 0°C - 43°C, Power OFF...
  • Page 19 1. Configuration 1. Configuration Oki Data CONFIDENTIAL Oki Data CONFIDENTIAL Printer section specifications Printer section specifications Category Category Item Item Life Life Toner life Toner life Starter Starter Approx. 2000 pages (black), Approx. Approx. 2000 pages (black), Approx. Category Category...
  • Page 20 1. Configuration Oki Data CONFIDENTIAL Category Item Category Item Paper size A3, A4, A5, A6*, B4, Letter, Legal (13 in, Font Bitmap type face 13.5 in, 14 in), Executive , Postcard**, Scalable 1 type face Return-paid postcard**, Custom***, Scalable 2 type face...
  • Page 21 1. Configuration Oki Data CONFIDENTIAL Scanner section specifications Network specifications Item Item Scanner type Flat bed scanner with automatic document feeder Connection Ethernet 10BaseT/100BaseTX automatic negotiation device (ADF) Communication protocol TCP/IP V4, TCP/IP V6, LPR, Port9100, IPP, FTP, SMTP, Image processor/Controller...

  • Page 22: Copy Function

    1. Configuration Oki Data CONFIDENTIAL Fax section specifications Copy function Item Item Compatibility ITU-T Super G3 Resolution 600dpi X 600dpi, 300dpi X 300dpi Compression system MH/MR/MMR JBIG Document size Flat bed Tabloid(SEF), Legal(SEF), Letter(SEF/LEF), Communication speed 33600 bps (automatic fallback)
  • Page 23 1. Configuration Oki Data CONFIDENTIAL Item Item Zoom Manual setting 1% increment in the range of 25% and 400% Edge Erase ON/OFF print (Auto is spported) Margin areas Fixed A4 specification destinations (AB regions): A4 destination: 5 to 50 mm (in units of 1 mm)
  • Page 24 1. Configuration Oki Data CONFIDENTIAL Scan To PC function Scan To E-Mail function Item Item Interface Host computer interface (USB 2.0) connection Interface LAN interface connection Resolution Flat bed Custom setting Communication protocol SMTP, POP3, MIME 50 to 600 dpi (in increment of 1 dpi)
  • Page 25 1. Configuration Oki Data CONFIDENTIAL Scan To Network PC function Item Main server with which connection Lotus Mail Server5.0 Item is guaranteed MS ExchangeServer2000 Interface LAN interface connection RedHat7.0 SendMail Supported server CIFS, FTP,HTTP MAC Mail Server in OS9.04 Attachment file format...

  • Page 26: Fax Function

    1. Configuration Oki Data CONFIDENTIAL Scan To USB Memory function Fax function Item Item Interface USB memory interface connection Interface Operation line PSTN (Public Switched Telephone Network) Supported memory file system FAT12, FAT(FAT16), FAT32 Attachment file format PDF(JPEG Compressed), Interface...

  • Page 27: Other Functions

    1. Configuration Oki Data CONFIDENTIAL Security function Access control function Item Item PIN access control Access control to Copy, Print, Scan To functions and Administrator password MFP setting protection password function by Fax send is possible by the PIN ID of 1 to 10 digits.

  • Page 28: Interface Specifications

    1. Configuration Oki Data CONFIDENTIAL 1.5 Interface specifications 1.5.1 USB interface specifications 1.5.2 Network interface specifications Fundamental specifications Fundamental specifications USB(Hi-speed USB is supported) Network protocol TCP/IP related Connector NetWare related Ether Talk related B-receptacle (female) upstream port NetBEUI related...

  • Page 29: Parallel Interface Specifications

    1. Configuration Oki Data CONFIDENTIAL 1.5.3 Parallel interface specifications Interface signal Fundamental specifications Pin No. Signal name Direction Function Parallel interface in compliance with IEEEstd1284.-1994 nStrobe (HostClk) TO PRINTER Pulse to read data. Data is read at trailing edge. Connector...

  • Page 30: Theory Of Operation

    Oki Data CONFIDENTIAL Theory of Operation 2.1 Electro-photographic process system ........31 2.2 Print process ................34 2.3 Image scanning process ............44...

  • Page 31: Electro-Photographic Process System

    2. Theory of Operation Oki Data CONFIDENTIAL 2.1 Electro-photographic process system (1) Electro-photographic process (2) Charge Outline of the electro-photographic process is described below. Voltage is applied to the charge roller that is contacting with the OPC drum surface so that the OPC drum surface is charged.
  • Page 32 2. Theory of Operation Oki Data CONFIDENTIAL (4) Develop (5) Transfer Toner is attracted by the electrostatic latent image on the drum surface so that the Print paper is overlaid on the OPC drum surface and charge is provided by the electrostatic latent image is converted to the toner image.
  • Page 33 2. Theory of Operation Oki Data CONFIDENTIAL (6) Fix (7) Drum cleaning The toner image that is transferred to paper is fused on the paper when heat and The toner that is not used for fusing and remained on the OPC drum surface is...

  • Page 34: Print Process

    2. Theory of Operation Oki Data CONFIDENTIAL 2.2 Print process The paper that is fed from the tray 1 or tray 2 or tray 3 is transported by the feed paper roller, the (1) Feed paper from the 1st tray regist roller L and the transport roller.
  • Page 35 2. Theory of Operation Oki Data CONFIDENTIAL (2) Feed paper from MPT (3) Transport belt When the regist motor rotates (in clockwise direction) while the solenoid is When the transport belt motor rotates in the arrow direction, the transport deactivated to the OFF state as shown in Fig. 2-3, the paper is transported belt is driven.
  • Page 36 2. Theory of Operation Oki Data CONFIDENTIAL (4) ID unit up/down movement Operations of the respective ID units during color print C-ID unit down Up/down movement of the ID unit is driven by the lift up motor. M-ID unit down Y-ID unit down Operations of the respective ID units during color print are shown in Fig.
  • Page 37 2. Theory of Operation Oki Data CONFIDENTIAL (5) Fuser unit and paper unloading (6) Opening operation of the covers of the color registration error sensor and of the density sensor The fuser unit and the unloading roller are driven by the DC motors as shown in Fig.
  • Page 38 2. Theory of Operation Oki Data CONFIDENTIAL Overview of the color registration error correction method The color registration error correction is executed by reading out the registration error correction pattern that is printed on the belt, by using the sensor that is located inside the Transport belt sensor shutter in the bottom of the belt unit.
  • Page 39 2. Theory of Operation Oki Data CONFIDENTIAL Error check method and remedial measure against the error Check the error by using the color registration error correction test function of the self- diagnostic function. (chapter 5.3.2.6) Remedial measure against the respective errors •...
  • Page 40 2. Theory of Operation Oki Data CONFIDENTIAL that is printed on the belt, by using the sensor that is located inside the sensor shutter in the bottom of the belt unit. Automatic startup timing of density error correction Transport belt •...
  • Page 41 2. Theory of Operation Oki Data CONFIDENTIAL Remedial measure against the respective errors Detection principle of toner sensor Detection of the toner low is executed by the toner sensor (reflection sensor) that is installed • CALIBRATION ERR, DENS SENSOR ERR inside the unit.
  • Page 42 2. Theory of Operation Oki Data CONFIDENTIAL Counter specifications Total number of Number of MPT Number of tray 1 Number of tray 2 Number of tray 3 Number of color page Number of monochrome printed sheets printed sheets printed sheets...
  • Page 43 2. Theory of Operation Oki Data CONFIDENTIAL A4/Letter conversion table Paper size Simplex Duplex CUSTOM The value is counted up in accordance with following table for each sheet of the respective CUSTOM papers. LENGTH > 210mm Paper size Simplex Duplex...

  • Page 44: Image Scanning Process

    2. Theory of Operation Oki Data CONFIDENTIAL 2.3 Image scanning process 2.3.1 Structure and process of RADF 2.3.1.2 Electrical configuration Electrical circuit configuration 2.3.1.1 Cross-section view Electrical control of the MFP is executed by the reader controller circuit PCB and the image...

  • Page 45: Fundamental Operations

    2. Theory of Operation Oki Data CONFIDENTIAL 2.3.1.3 Fundamental operations Overview of operation modes Drive force transmission diagram There are four operation modes that are executed by the MFP. The respective operation modes are executed in accordance with the instructions given by the connected equipment The MFP is a document feed device of skim reading only.
  • Page 46 2. Theory of Operation Oki Data CONFIDENTIAL Normal direction feed paper/Inverted unloading of paper (both-sided document => both-sided print) operation Outline of document flow is shown below. Supplement: When a both-sided document is selected, this operation is performed regardless of the same size mixed documents or different sizes mixed documents.

  • Page 47: Document Detection

    2. Theory of Operation Oki Data CONFIDENTIAL 2.3.1.4 Document detection Detection of final document Document present/absent detection The final document detection sensor (PI3) and the document set sensor (PI11) detect if the document that has started scanning is the final document or not. If the final document is...
  • Page 48 2. Theory of Operation Oki Data CONFIDENTIAL Size detection of the initial document Relationship between the respective length detection sensor signals, the document width and the size detection of the initial document is shown below. 1. Size detection of the initial document that is set on the document tray is performed as follows.

  • Page 49: Jam Detection

    2. Theory of Operation Oki Data CONFIDENTIAL 2.3.1.5 Jam detection 2.3.1.6 Power supply Power supply Document jam is detected by the sensors shown in the illustration. Check timing of the Overview of the power supply is shown in the illustration below The power supply block of the document jam detection has already been memorized in the ROM of the image processor MFP receives the power supply of two systems that are 24 V power supply and 3.3 V power...

  • Page 50: Document Table Structure

    2. Theory of Operation Oki Data CONFIDENTIAL 2.3.2 Document table structure 2.3.2.2 Exposure block 2.3.2.1 Overview The book scanner unit consist of the book scanner scanning glass (pain), the book scanner optical scanning block (Carriage A ASSY, Carriage B ASSY, scanner frame ASSY and the book scanner drive block.)

  • Page 51: Mirror Carriage Drive Mechanism

    2. Theory of Operation Oki Data CONFIDENTIAL 2.3.2.3 Mirror carriage drive mechanism <Carriage A> • Scanner performs the function of irradiating the lamp light uniformly over a document while moving its position, and also of inputting the reflected light to the mirror carriage B via the mirror A.

  • Page 52: Document Size Detection

    2. Theory of Operation Oki Data CONFIDENTIAL 2.3.2.4 Document size detection Scanning in the horizontal direction is performed by irradiating light to document and the light is detected by CCD device. In the vertical scanning direction, the beam sensor receives the reflected light from document and the document size detection is executed.

  • Page 53: Installation

    Oki Data CONFIDENTIAL Installation 3.1 Warnings and prohibited items ..........54 3.2 Installation of MFP ..............55 3.3 Installation of add-on tray unit ...........64 3.4 Preparation before use ..............77 3.5 Report print ................88 3.6 Control panel ................89 3.7 Menu list ..................90 3.8 MFP information print ..............133 3.9 Network information print ............134...

  • Page 54: Warnings And Prohibited Items

    Be sure to explain the precautions on installation and operation to clients while showing source and contact Oki contact point. Failure to observe the caution may result in fire. precautions of the User fs Manual. Explain full details of AC power cord and earth wire especially to clients.

  • Page 55: Installation Of Mfp

    3. Installation Oki Data CONFIDENTIAL 3.2 Installation of MFP 3.2.1 Unpacking Failure to observe the following precautions Warning may result in physical damage. The MFP is heavy weighing approx.68 kg. Three or more persons should work together to raise the MFP .

  • Page 56: Main Unit And List Of Accessories

    • Confirm that all of the accessories are supplied with the main unit and the accessories are not damaged. • If any accessory is missing or if any abnormality is found, contact Oki con- Image drum cartridge tact point.
  • Page 57 3. Installation Oki Data CONFIDENTIAL Warranty card, User registration card Cover Lock release tool User fs Manual (Basic Operation edition) (This manual) Cord guide Power cord Cord clamp (2 pieces) Cover plate (large) 2 pieces Telephone line cable Cover plate (small) 2 pieces Cable •...

  • Page 58: Installation Method

    3. Installation Oki Data CONFIDENTIAL 3.2.3 Installation method Top view • Install the MFP in the location where the following temperature and humid- 20cm ity requirements are satisfied. Ambient temperature : 10 to 32˚C Ambient humidity : 20 to 80%RH (relative humidity) Maximum wet-bulb temperature : 25˚C...
  • Page 59 3. Installation Oki Data CONFIDENTIAL Peel off the protection tape from the back Protection tape Install the accessories and side of the main unit. 1. Remove the protection materials. Note! Carton box and protection materials will be re-sued in future for transportation.
  • Page 60 3. Installation Oki Data CONFIDENTIAL Return the document table cover to the Close the document cover. Document table cover Document cover original position. Raise the document table cover. Document table cover Pull the document table lock lever to the Document table front and raise the document table.
  • Page 61 3. Installation Oki Data CONFIDENTIAL Remove the protection sheet Remove the pr o tec tion shee t and desiccating agent. Protection sheet Protection tape /desiccating agent Protection tape Close the MP tray. Return the document table cover to the Document table original position.
  • Page 62 3. Installation Oki Data CONFIDENTIAL 2. Remove the image drum cartridge. Remove the image drum cartridges (4 pieces) gently with both hands. Pull the document table lock lever to the front and raise the document table. Document table Image drum cartridge...
  • Page 63 3. Installation Oki Data CONFIDENTIAL 3. Release the lock. Return the document table to the original position. Turn the two screws on the side panel Two screws in the direction of the arrow with the lock release tool supply, to release the lock.

  • Page 64: Installation Of Add-On Tray Unit

    3. Installation Oki Data CONFIDENTIAL 3.3 Installation of add-on tray unit 3.3.1 Unpacking Failure to observe the following precautions Warning may result in physical damage. The MFP is heavy weighing approx.68 kg. Three or more persons should work together to raise the MFP .

  • Page 65: Main Unit And List Of Accessories

    3. Installation Oki Data CONFIDENTIAL 3.3.2 Main unit and list of accessories Install the add-on tray to increase the number of papers to be set. A maximum of 2 stagger tray can be added. A single tray can accommodate 530 sheets of real weight 70 kg paper.

  • Page 66: Installation Method

    3. Installation Oki Data CONFIDENTIAL 3.3.3 Installation method Top view (MC860dtn) Side view (MC860dtn) 20cm 60cm 60cm 100cm 20cm 66 / 43967002TH Rev.1...
  • Page 67 3. Installation Oki Data CONFIDENTIAL The following example describes how to install the 2 stagger tray (with short cabinet). The 1 3. Attach the fall prevention foot. stagger tray (with long cabinet) can be installed in the manner. 1. Take the add-on tray unit out from the carton box. Remove the Fix the fall prevention foot (front) to the left cushion material and the protection material.
  • Page 68 3. Installation Oki Data CONFIDENTIAL Fix it to the left side with three screws. 4. Install the main unit on top of the add-on tray unit. Failure to observe the following precautions Caution may result in physical damage. The MC860dn is heavy weighing approx.68 kg. Three or Screw more persons should work together to raise the MFP .
  • Page 69 3. Installation Oki Data CONFIDENTIAL 5. Fix the main unit to the add-on tray unit temporarily. Insert the fastener into the installation position from the front on the left side of Loosen the 8 screws of the studs of the add-on tray unit first. Then fix them temporarily.
  • Page 70 3. Installation Oki Data CONFIDENTIAL Align the upper hole of the fastener with Insert the fastener into the installation Screw hole the screw hole of the main unit. Insert position from the front on the left side of the screw from the bottom and tighten it the main unit.
  • Page 71 3. Installation Oki Data CONFIDENTIAL Tighten the two screws at the deep end 6. Fix the main unit to the add-on tray unit tightly. on the right side by performing steps Tighten securely the 8 screws that were loosened in step 5, and 0.8 screws that were tightened only temporarily in step 5, totaling 16 screws with force.
  • Page 72 3. Installation Oki Data CONFIDENTIAL Right side 7. Attach the side cover. Prepare the side cover (left). Side cover (left) Protrusion Hole Screw Screw Screw Screw Hook Hole Add-on unit Insert the hook of the side cover (left) into the lower hole of the add-on tray unit, and...
  • Page 73 3. Installation Oki Data CONFIDENTIAL Confirm that the side cover is installed 8. Attach the fall prevention foot. securely. Prepare the side cover (right). Attach the covers (at 6 locations) to the fall prevention foot. Side cover (right) Protrusion Hole...
  • Page 74 For Windows 2000, select the menus: [Start] – [Set] - [Printers]. 12. Set the number of trays using the printer driver. Right-click the [OKI.MC860(PS)] icon and select [Properties]. Setup must be entered in order to recognize the add-on unit by using the printer driver.
  • Page 75 For Windows 2000, select the menus: [Start] – [Set] - [Printers]. In such cases, set the option by the following procedure. Right-click the [OKI.MC860(PS)] icon and select [Properties]. With the [Device Option] tab, select [Acquire printer information]. When USB For Mac OS X 10.5 connection is selected, input the total number of trays at present in the [Usable Select the menus: [Apple menu] - [System environment].
  • Page 76 When application other than Mac OS X 10.5 is used Select the hard disk menus: [Application] – [Utilities], and double lick [Printer setup utilities]. Select [MC860], and click [View information] and open [Printer information]. Select [Installation Options]. Select an appropriate value from [Number of tras], and click [Apply change].

  • Page 77: Preparation Before Use

    3. Installation Oki Data CONFIDENTIAL 3.4 Preparation before use 3.4.1. Preparation of paper Fan the papers well and align the right to left, and top to bottom. Set paper in the paper cassette. Draw out the paper cassette. Note! If any illegal paper that is not suited, it can cause machine trouble.
  • Page 78 3. Installation Oki Data CONFIDENTIAL Adjust the paper size dial in accordance with size of the set paper. Direction of the set paper and symbol of the paper size dial should match. Paper size dial Reference For details, refer to “Paper size dial”...

  • Page 79: Power Cable Connection

    3. Installation Oki Data CONFIDENTIAL 3.4.2 Power cable connection Connecting the power cord Confirm that the POWER switch is set to OFF (O). Note! Required conditions for power supply • The following conditions should be satisfied. (1) Connect the power cord to the MFP .
  • Page 80 3. Installation Oki Data CONFIDENTIAL Turn OFF the power (4) When the following screen is displayed, turn OFF the POWER switch. If the power to the MFP is shut down abruptly, it can damage the Note! MFP and make the MFP inoperable. Be sure to follow the procedure described below.

  • Page 81: Add-On Memory Replacement

    Claw Note! • Be sure to use the Oki Data genuine add-on memory. If any add-on memory other than the Oki Data genuine add-on memory is used, operations of the MFP are not guaranteed.
  • Page 82 3. Installation Oki Data CONFIDENTIAL 3. Installing the add-on memory 4. Connect the AC power cord and cables. Turn ON the power. 5. Check that the add-on memory is installed normally. Insert the new memory into the slot at an angle.

  • Page 83: Internal Hard Disk Replacement

    • If the hard disk is installed with the MFP power ON, the MFP may be damaged. 2. Install the internal hard disk. Three types of internal hard disk are prepared as options of MC860. • Standard internal hard disk (model name: HDD-C3C9 Open the sub cover.
  • Page 84 3. Installation Oki Data CONFIDENTIAL Push in the connector until clicking sound 4. Perform the menu map print to confirm that the internal HDD is is heard. normally installed. Close the sub cover. Perform the menu map print according to the procedure of item 3.5.

  • Page 85: Duplex Unit Installation And Removal

    3.4.5 Duplex unit installation and removal 2. Install the duplex unit Insert the duplex unit securely into the The duplex unit that enables the both-sided print is installed in the MC860 by default. deep end in the bottom on the back of the Note! •...
  • Page 86 Setup must be entered in order to recognize the duplex unit by using the printer driver. Open the file that you want to print. If the printer driver is not set yet, set the printer driver by referring to the MC860 User’s Select the [File] menu and [Print].
  • Page 87 3. Installation Oki Data CONFIDENTIAL For those who use Mac OS X 10.5 Open the file that you want to print. Select the [File] menu and [Print]. Select the [Layout] panel - [Both-side print] - [Binding long side] or [Binding short side].

  • Page 88: Report Print

    3. Installation Oki Data CONFIDENTIAL 3.5 Report print MFP Setup print (3) The confirmation screen is displayed. Press [Yes]. Information on the MFP is printed. When you want to know the various setup values such as IP address, MAC address and others, or the remaining amount of consumable items, or whether the printer section of this MFP is working normally or not, they are printed by this print.

  • Page 89: Control Panel

    3. Installation Oki Data CONFIDENTIAL 3.6 Control panel Name Function Name Function LCD adjust control Adjust brightness of touch panel display. < RESET > key This key is pressed to abort operation, or to cancel the setting to return to the default value.

  • Page 90: Menu List

    3. Installation Oki Data CONFIDENTIAL 3.7 Menu list Copy standby screen The shaded portion shows the default setup value when shipped from the factory. Item Contents The shaded portion shows the default setup value when shipped from the factory. others...
  • Page 91 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents others Edge erase Width 5~50mm...
  • Page 92 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents others Saturation Set color saturation of color image...
  • Page 93 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. Fax standby screen Item Contents others Polling Set whether or not to set up polling reception. During onhook The shaded portion shows the default setup value when shipped from the factory.
  • Page 94 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. Fax standby screen Item Contents During offhook Density Lightest Set density when scanning document. The shaded portion shows the default setup value when shipped from the factory.

  • Page 95: Off On

    3. Installation Oki Data CONFIDENTIAL When E-mail is selected Scanner standby screen Scanner menu selection screen The shaded portion shows the default setup value when shipped from the factory. Item Contents others Reply to Return address for the E-mail can be...
  • Page 96 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents others Direction Left Edge Set orientation of document that is set...
  • Page 97 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents others Set relative amount of red, green and Doc.
  • Page 98 3. Installation Oki Data CONFIDENTIAL When USB memory is selected The shaded portion shows the default setup value when shipped from the factory. Item Contents The shaded portion shows the default setup value when shipped from the factory. others ComprsRt...
  • Page 99 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents others Saturation Set color saturation.
  • Page 100 3. Installation Oki Data CONFIDENTIAL When selecting Local PC When selecting Network PC The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Application Scanned data is opened by the specified application. List of profiles Select profile.
  • Page 101 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents other ComprsRt Color High Set the compression rate when other Set Color phase.
  • Page 102 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. Printer standby screen Item Contents Item Contents Density Set density when scanning document. Off LINE Switch between online and offline. Print Job...
  • Page 103 3. Installation Oki Data CONFIDENTIAL When [Address book] is pressed When the SETUP key is pressed The shaded portion shows the default setup value when shipped from the factory. MFP Setup screen Item Contents E-mail Address Register/Edit Name Enter name of destination..
  • Page 104 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Speed Dial Delete snd Sort Delete address and roll up in order.
  • Page 105 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Tray 2 Custom Length 182 mm...
  • Page 106 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents MP tray Paper size MP tray Custom...
  • Page 107 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. When [Profile] is pressed Item Contents The shaded portion shows the default setup value when shipped from the factory. Select Tray 1...
  • Page 108 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Register/ Encorde Communication (FTP) S e l e c t e n c r y p t i o n m e t h o d f o r...
  • Page 109 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Register/ Edge Erase Edge Erase...
  • Page 110 3. Installation Oki Data CONFIDENTIAL Item Contents Item Contents System Serial No. xxxxxxxxxxxxx Indicates serial number (26 alphanumeric Scan Total Scanned Pages nnnnnnnn Indicates accumulated amount of scanned xxxxxxxxxxxxx character at a maximum) documents. Asset No. xxxxxxxx Indicates asset number (8 alphanumeric...
  • Page 111 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Network IPv6 Address (local) xxxx:xxxx: T h i s m e n u i s n o t i n d i c a t e d w h e n...
  • Page 112 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Default Edge Edge Erase Set default setup whether or not to erase Default Cont.
  • Page 113 3. Installation Oki Data CONFIDENTIAL Fax Setup The shaded portion shows the default setup value when shipped from the factory. Item Contents The shaded portion shows the default setup value when shipped from the factory. Item Contents F-code Box Register/...
  • Page 114 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents F-code Box Register/ Bulletin Box OverWrite...
  • Page 115 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Other Settings Rotate Tx Set the rotary transmission.
  • Page 116 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Default Grayscale Set default setup of grayscale.
  • Page 117 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents E-mail File Name File Name Set default setup of image file name.

  • Page 118: Black -1

    3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Print Menu Print Setup Edit Size...

  • Page 119: Temperature/Humidity And Difference In

    3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Print Menu Print Adjust Trnspr...

  • Page 120: Adjusts Color Tone At Thin (Highlight)

    3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Color Menu Magenta HIGHLIGHT Adjusts color tone at thin (Highlight)
  • Page 121 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Color Menu Magenta Darkness Adjusts density of magenta.
  • Page 122 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Sys Config Auto Continue This setup determines if MFP recovers...
  • Page 123 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents PCL Setup Symbol Set IBM-437 Select symbol set.
  • Page 124 3. Installation Oki Data CONFIDENTIAL Network Menu The shaded portion shows the default setup value when shipped from the factory. Item Contents The shaded portion shows the default setup value when shipped from the factory. Network Subnet Mask . . .
  • Page 125 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Network Network Scale Small Normal This setting is normally.
  • Page 126 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Mail Server POP User ID...
  • Page 127 3. Installation Oki Data CONFIDENTIAL Management The shaded portion shows the default setup value when shipped from the factory. Item Contents The shaded portion shows the default setup value when shipped from the factory. Standby Scanner USB Memory 1. Doc. Type...
  • Page 128 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Auto Reset Scanner Reset time 1 minute Sets time of automatic reset.
  • Page 129 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents System Access Control Set access control.
  • Page 130 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. The shaded portion shows the default setup value when shipped from the factory. Item Contents Item Contents Power Save Power Save Enable Setting ON/OFF of Power Save mode.
  • Page 131 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. User Install Item Contents The shaded portion shows the default setup value when shipped from the factory. Storage Initial Lock Disable Set whether or not to give permission...
  • Page 132 3. Installation Oki Data CONFIDENTIAL The shaded portion shows the default setup value when shipped from the factory. When [Job Programs Setting] is pressed Item Contents TTI Number Register sender number. Item Contents TTI Calendar Type yyyy/mm/dd Select the calendar type of the TTI Register Job program function is registered.

  • Page 133: Mfp Information Print

    3. Installation Oki Data CONFIDENTIAL 3.8 MFP information print Confirm that the MFP works normally. (Sample) (1) Set A4 paper in the tray. (2) Press "REPORTS" key. (3) Press [Configuration]. (4) Press [Yes] . 133 / 43967002TH Rev.1...

  • Page 134: Network Information Print

    3. Installation Oki Data CONFIDENTIAL 3.9 Network information print Check the Network information print (Sample) (1) Press the TEST switch near the Network connector on the back of MFP, for 5 seconds and release hand from the switch. Network information is printed.

  • Page 135: Connection Method

    3. Installation Oki Data CONFIDENTIAL 3.10 Connection method 3.10.1.2 Connect the USB cable. 3.10.1 Connect the interface cable. 1. Prepare a USB cable. 3.10.1.1 Connect the network cable. Note! • USB cable is not supplied. Prepare cable of USB2.0 specification 1.

  • Page 136: Connect The Telephone Line Cable

    3. Installation Oki Data CONFIDENTIAL To connect to public telephone line 3.10.1.3 Connect the telephone line cable. (To connect to the telephone of the MFP) Connection of the telephone line cable is different in each country and location. Connect the...
  • Page 137 3. Installation Oki Data CONFIDENTIAL To connect to the HIKARI (IP telephone) To connect to the telephone switch board (PBX), home telephone, or business phone Connect the telephone cable that is connected to the HIKARI (IP telephone) to the [LINE connector] of the MFP .
  • Page 138 3. Installation Oki Data CONFIDENTIAL 2. Bind the cables. When binding cables to the right Bind the cable to the cord clamp at the right. Cord clamp When binding cables to the left Route the cable to the cord guide and bind them by the cord clamp on the left.

  • Page 139: Turn On The Power

    3. Installation Oki Data CONFIDENTIAL 3.10.2.2 Power switch 3.10.2 Turn ON the power 1. Connecting the power cord 3.10.2.1 Required conditions for power supply • The following conditions should be satisfied. Confirm that the POWER switch is set to : 100V ± 10% OFF (O).

  • Page 140: Checking Papers Used By User

    3. Installation Oki Data CONFIDENTIAL 3.11 Checking papers used by user Set the media that user is using to the MFP . Perform the media type/weight setting. List of setups available on Printer operator panel Media driver [Paper Media weight...

  • Page 141: Parts Replacement

    Oki Data CONFIDENTIAL Parts Replacement This chapter describes the replacement procedures of the parts, assemblies and units in the field. The replacement procedure describes mainly the removal procedure. Re-installation should be performed by reversing the steps of removal. The part reference numbers (such as ) that are used for description in this manual are difference from the Nos.

  • Page 142: Precautions When Replacing Part

    4. Part Replacement Oki Data CONFIDENTIAL 4.1 Precautions when replacing part (1) Before starting part replacement, be sure to disconnect the AC power cord and the (2) Do not disassemble the MFP while the MFP is operating normally. interface cables.
  • Page 143 4. Part Replacement Oki Data CONFIDENTIAL [Maintenance tools] Tools that are required when using the maintenance utilities are shown in Fig. 4-1-2. The tools that are required for replacement of PCB and unit are shown in Fig. 4-1-1. Fig. 4-1-2 Maintenance tools...

  • Page 144: Part Replacement Method

    4. Part Replacement Oki Data CONFIDENTIAL 4.2 Part replacement method This chapter describes the replacement method of the parts and assemblies that are shown (3) Remove the two screws (M3 L=8) , release the latches at 10 locations, and in the following drawings showing method of disassembling.
  • Page 145 4. Part Replacement Oki Data CONFIDENTIAL (4) Open the sub cover. (6) Remove the three screws (M4 L=8) of the R-side, remove the eleven screws (M3 L=6) and remove the Plate Beam-R × 3 × 11 Sub cover (7) Remove the screw...
  • Page 146 4. Part Replacement Oki Data CONFIDENTIAL (8) Remove the three screws (M4 L=8) and the two screws (M3 L=6) from the (9) Hold the four corners of the scanner with two persons, and separate the scanner L-side, and remove the Plate Beam-L from the printer by raising it straight up.

  • Page 147: Scanner

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.2 Scanner 4.2.2.1 Separation pad (1) Open the feeder cover. (2) Release the hooks at the two locations, and remove the separation pad 147 / 43967002TH Rev. 1...

  • Page 148: Operator Panel Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.2.2 Operator panel Assy (4) Remove the two screws , release the claws at the 3 locations, and remove the operator panel (1) Open the RADF Assy. At the same time, remove the two connectors...

  • Page 149: Radf Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.2.3 RADF Assy (3) Remove the two connectors (4) Remove the screw and disconnect the FG wire (1) Remove the three screws from the rear of the scanner. (2) Release the hooks at the three locations, and remove the cover harness A 149 / 43967002TH Rev.
  • Page 150 4. Part Replacement Oki Data CONFIDENTIAL (5) Open the RADF Assy and remove the two screws <Caution when installing the platen> (6) Slide the two long holes L and R backward and remove them from the pins. When the platen is replaced, insert the harness into the core that is supplied with the MFP...
  • Page 151 4. Part Replacement Oki Data CONFIDENTIAL Attaching the sheet platen after the RADF Assy is installed Platen cover Open the platen cover. Peel off the seal from DMPR-F-PRESS , and attach it to the platen cover. Place the PLT-F-PRESS-018 inside of the glass surface by 1 mm in the right and left sides respectively.

  • Page 152: Printer

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3 Printer (4) Rotate the lock lever (blue, at two locations) of the belt unit in the arrow direction. Hold the lever (blue) and remove the Belt-Unit 4.2.3.1 Belt unit (1) Raise the scanner.

  • Page 153: Fuser Unit

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.2 Fuser unit (1) Raise the scanner. (2) Open the top cover of the printer. (3) Raise the fuser unit fixing lever (blue) in the direction of the arrow, and remove the fuser unit...

  • Page 154: Cover-Side-L

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.3 Cover-Side-L (3) Remove the two screws (M3 L=8) , release the latches at 10 locations , and remove the Cover-Side-L (1) Raise the scanner. (Tool No. 1) (2) Open the top cover and the front cover of the printer.

  • Page 155: Cover-Side-R

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.4 Cover-Side-R (1) Raise the scanner. (2) Open the top cover and the front cover of the printer. (3) Open the sub cover. Sub cover (4) Remove the two screws (M3 L=8) , release the hook that is visible through the...

  • Page 156: Rear Cover

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.5 Rear cover (3) Slide the rear cover in the arrow direction and remove the rear cover (1) Pull out the Duplex Unit (2) Remove the two screws . (Tool No. 1) 156 /...

  • Page 157: Led Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.6 LED Assy (1) Raise the scanner. (2) Open the top cover. (3) Release the hook of the link head in the direction (B) of the arrow. (A portion) (4) After the head cable (FFC) is removed, apply the force in the X-direction as shown in Fig.

  • Page 158: Mza Pcb/Cu Pcb

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.7 MZA PCB/CU PCB (3) Remove the two screws and remove the stud (1) Remove the Cover-Side-R. (Refer to chapter 4.2.6.) (2) Remove the nine screws and remove the plate shield R . (Tool No. 1)
  • Page 159 4. Part Replacement Oki Data CONFIDENTIAL (5) Disconnect the FFC and remove the connector . Remove the four screws (silver) (6) Remove the Cover-Assy-Rear. (Refer to chapter 4.2.3.5.) . Hold the three positions and pull out the MAZ PCB to the front.
  • Page 160 4. Part Replacement Oki Data CONFIDENTIAL (9) Close the top cover and pull out the CU PCB in the direction of the arrow. PCICU SUBPCI POW1 160 / 43967002TH Rev. 1...

  • Page 161: Id Motor/Paper Feed Motor/Id Lift-Up Motor

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.8 ID motor/paper feed motor/ID lift-up motor (4) Remove the four screws and remove the ID motor (1) Remove the Cover-Side-R. (Refer to chapter 4.2.3.4.) (2) Remove the plate shield R. (Refer to chapter 4.2.3.7(1) and (2).)
  • Page 162 4. Part Replacement Oki Data CONFIDENTIAL (5) Disconnect the connector and remove the two screws (silver) , and the paper feed motor (6) Disconnect the connector and remove the two screws (silver) , and remove the ID lift-up motor 162 /...

  • Page 163: Pu Pcb

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.9 PU PCB (5) Disconnect all connectors and the two screws (silver) . Remove the PU PCB (Tool No. 1) (1) Remove the plate shield R. (Refer to chapter 4.2.3.7 (1) and (2).) (2) Remove the plate shield F. (Refer to chapter 4.2.3.8 (3).)
  • Page 164 4. Part Replacement Oki Data CONFIDENTIAL Control panel Feed paper clutch M ID Low voltage power supply FAN Shutter clutch fuser, end portion cooling fan Toner sensor PCB (PRZ) M Fuser M BELT PE sensor Size setting switch POWFAN HSOL...

  • Page 165: Top Cover Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.10 Top cover Assy (4) Remove the two screws and remove the Cover-Stay-L (1) Remove the scanner. (Refer to chapter 4.2.1.) (2) Remove the rear cover Assy. (Refer to chapter 4.2.3.5.) (3) Remove the two screws...
  • Page 166 4. Part Replacement Oki Data CONFIDENTIAL (5) Remove the plate Assy. (Refer to chapter 4.2.3.6.) (8) Remove the stay arm L and R . Release the hook of the link arm (6) Disconnect the four FFC cables , the RFID FFC cable...

  • Page 167: Top Cover/Extension Transport Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.11 Top cover/Extension transport Assy (3) Disconnect the connectors of the respective blocks and remove the cable Assy head (1) Remove the top cover Assy. (Refer to chapter 4.2.3.10.) (2) Remove the sixteen screws (black) and the screw (silver. Remove the cable cover...

  • Page 168: Shaft Eject Assy (Fu)/Shaft Eject Assy (Fd)

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.12 Shaft eject Assy (FU)/Shaft eject Assy (FD) (4) Remove the gear idle ejects (1) Remove the scanner. (Refer to chapter 4.2.1.) (2) Release the hook of the link arm , stay arm L...

  • Page 169: Guide Eject Assy Lower/Color Regist Assy/Relay Pcb (P6Y)

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.13 Guide eject Assy lower/Color regist Assy/Relay PCB (P6Y) (4) Remove the two screws (silver) and remove the reinforcement plate Assy (1) Remove the scanner, and release the hooks of the link arm, stay arm L and stay arm R to open the top cover Assy.
  • Page 170 4. Part Replacement Oki Data CONFIDENTIAL (5) Remove the eleven screws (silver) and remove the cover plate (6) Disconnect the two FFC connectors in the right and left, and disconnect the two connectors from the relay PCB (P6Y) . Remove the color regist Assy...
  • Page 171 4. Part Replacement Oki Data CONFIDENTIAL (7) Remove the screw (silver) and disconnect the contact Assy Head . (Tool No. 1) (8) Disconnect the two connectors , and the FFC connector . Then remove the two screws (silver) and the relay PCB (P6Y) .
  • Page 172 4. Part Replacement Oki Data CONFIDENTIAL Left color registration adjustment Right color registration adjustment Fuse entrance sensor sensor PCB (PRC PCB) sensor PCB (PRC PCB) Density sensor Color registration sensor Color registration sensor Fuser entrance sensor Density sensor DENS FUSERIN...

  • Page 173: Fan (Fuser)/High Voltage Pcb/Contact Assy/Fuser Sensor Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.14 FAN (Fuser)/High voltage PCB/Contact Assy/Fuser sensor (3) Remove the two screws (black) and the screw (silver) . Release the claws at the eight locations, and disconnect the belt thermistor connector , the cover open...
  • Page 174 4. Part Replacement Oki Data CONFIDENTIAL (4) Remove the four screws (silver) and remove the contact Assy (5) Remove the screw (silver) , disconnect the connector and remove the fuser sensor Assy . (Tool No. 1) 174 / 43967002TH Rev. 1...

  • Page 175: Mpt Assy/Mpt Hopping Roller/Separator/Pickup Roller

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.15 MPT Assy/MPT hopping roller/Separator/Pickup roller (4) Raise the pickup device upward and slide the feed paper roller to the left and remove it by bending the claws. (1) Remove the paper cassette. (2) Open the MPT Assy...

  • Page 176: Regist Roller Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.16 Regist roller Assy (5) Remove the two screws (silver) and remove the gear cover (1) Open the scanner and the top cover. (2) Remove the side covers L and R. (Refer to chapters 4.2.3.3 and 4.2.3.4.) (3) Remove the MPT Assy.

  • Page 177: Gear Box/Regist/Hopping Roller Assy/Solenoid

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.17 Gear box/Regist/Hopping roller Assy/Solenoid (3) Remove the spring (1) Remove the regist roller Assy. (Refer to chapter 4.2.17.) (2) Disconnect the cable from the solenoid . Remove the screw (silver) and the solenoid 177 / 43967002TH Rev.
  • Page 178 4. Part Replacement Oki Data CONFIDENTIAL (4) Remove the two screws (silver) and remove the cable cover (5) Remove the two screws (silver) and remove the gear box by raising it upward. 178 / 43967002TH Rev. 1...
  • Page 179 4. Part Replacement Oki Data CONFIDENTIAL (6) Remove the four screws (silver) and remove the hopping roller Assy by raising it to the front. (Tool No. 1) 179 / 43967002TH Rev. 1...

  • Page 180: Holder Switch Assy/Fan For Low Voltage Power Supply/Low Voltage Power Supply

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.18 Holder switch Assy/Fan for low voltage power supply/Low (4) Disconnect the connector and the screw . Remove the low voltage power supply fan voltage power supply (5) Remove the MZA PCB. (Refer to chapter 4.2.3.7 (1) to (7).) (1) Remove the plate shield F.
  • Page 181 4. Part Replacement Oki Data CONFIDENTIAL (9) Slide the AC POWER switch upward and remove it from the cable clamp. (10) Remove the two screws . Disconnect the connector and remove the low voltage power supply PCB Cable clamp Shorting plug...

  • Page 182: Belt Motor Assy/Fuser Motor Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.19 Belt motor Assy/Fuser motor Assy (4) Disconnect the two cables from the clamp, and remove the four screws (silver) from the locations where the figure 2 is inscribed in the bracket Remove the belt (1) Remove the main control PCB and the print engine roller PCB.
  • Page 183 4. Part Replacement Oki Data CONFIDENTIAL (5) Remove the four screws (silver) and remove the fuser motor Assy (6) Remove the eleven screws and remove the outer frame L and R 183 / 43967002TH Rev. 1...

  • Page 184: Side R Assy/Side L Assy

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.20 Side R Assy/Side L Assy (5) Remove the shaft by pulling it to the left. (1) Refer to chapters 4.2.1 to 4.2.3. (2) Remove the outer frame L and R. (Refer to chapter 4.2.3.19.)
  • Page 185 4. Part Replacement Oki Data CONFIDENTIAL (7) Remove the four screws (silver) and remove the base plate (8) Remove the four screws (silver) and remove the plate beam (9) Remove the two screws (silver) and remove the plate beam rear .

  • Page 186: Paper Feed Roller (Tray 1)

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.21 Paper feed roller (tray 1) (3) Remove the spring from the paper cassette. Flat head screwdriver Note! The paper feed roller and the separator piece should be replaced together as Spring a pair.
  • Page 187 4. Part Replacement Oki Data CONFIDENTIAL [Caution when installing the separator piece] 4. Confirm that the separator piece moves smoothly centering around the pivot. 1. When installing the new separator piece, insert one foot into the hole, and insert At the same time, be careful not to touch the pad (rubber portion).

  • Page 188: Feed Paper Roller (Tray 2 And 3 (Option))

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.22 Feed paper roller (Tray 2 and 3 (option)) (3) Remove the paper cassette by bending the claws of both sides, rotate it to the front and remove the cover. Note! Be sure to replace all of the three paper feed rollers.
  • Page 189 4. Part Replacement Oki Data CONFIDENTIAL [Caution when installing the feed paper roller] [Caution when installing the retard Assy] Insert the new paper feed roller (with gear) into the axis of the deep side and insert Install the spring into the boss on the back of the retard roller Assy, and push the it securely into its deep end.

  • Page 190: Add-On Tray Unit (Option)

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.23 Add-on tray unit (option) (3) Remove the sixteen screws securely. Left side (1) Install the fall prevention foot covers (at the six locations) by sliding them in the direction of the arrow. Hook...
  • Page 191 4. Part Replacement Oki Data CONFIDENTIAL Right side (5) Remove the eight screws of the fall prevention foot covers (for the front) and (for the rear) on the left side, and remove the fall prevention foot covers (for the front) (for the rear).

  • Page 192: Feed Paper Roller (Multipurpose Tray)

    4. Part Replacement Oki Data CONFIDENTIAL 4.2.3.24 Feed paper roller (Multipurpose tray) [Caution when installing the feed paper roller] When installing the new feed paper roller, insert it into the axis, and insert it (1) Turn OFF the printer power and open the multipurpose tray.

  • Page 193: Lubricating Points

    4. Part Replacement Oki Data CONFIDENTIAL 4.3 Lubricating points This subsection indicates the lubricating points of the printer. Conversely, it means that any other parts than the specified lubricating points must not be lubricated. There is no need to lubricate in the midst of a disassembling job. However, if lubricating oil has been wiped off, supply the specified oil.
  • Page 194 4. Part Replacement Oki Data CONFIDENTIAL 1. Frame-Assy.-Hopping Gear-Z24-50-HP Post EM-30L Class A Both side EM-30L Class A Gear-Planet(Z12)-HP Sliding surfaces EM-30L Class A End surface EM-30L Class C Stopper-HP Plate-Gear-HP-Caulking Both side EM-30L Class A Shaft-Hopping Holder-Planet Gear bottom surface...
  • Page 195 4. Part Replacement Oki Data CONFIDENTIAL 2. Gear-Holder-Assy. Apply Class B of amount of MOLYKOTE (EM-30L) to the hatched portions EM-30L Class B Spacer-Coupling Apply a normal amount of MOLYKOTE (EM-30L) to the hatched areas Holder-Gear-A EM-30L Class C Gear-Planet-Z24...
  • Page 196 4. Part Replacement Oki Data CONFIDENTIAL 3-1 Roller-Assy.-Regist(Lower) 3-2 Roller-Assy.-Regist(Lower) Apply a normal amount of MOLYKOTE (EM-30L) to the hatched area Apply a normal amount of MOLYKOTE Apply a normal amount of MOLYKOTE EM-30L Class C (EM-30L) to the hatched portions...
  • Page 197 4. Part Replacement Oki Data CONFIDENTIAL 4. Guide-Eject-Upper Apply normal amount of MOLYKOTE (EM-30L) to the surface of gear teeth, shaft, and the flange Apply a small amount of MOLYKOTE portions (EM-30L) to hatched area (7 Places) EM-30L Class C EM-30L Class A Shaft-Assy.
  • Page 198 4. Part Replacement Oki Data CONFIDENTIAL 5. Motor-Assy.-Belt 6-1 Plate-Main-Assy. Apply a normal amount of MOLYKOTE Apply a normal amount of MOLYKOTE(EM-30L) to the (EM-30L) to the posts (2 Places) hatched areas (9 portions) EM-30L Class C EM-30L Class C...
  • Page 199 4. Part Replacement Oki Data CONFIDENTIAL 6-2 Plate-Main-Assy. Apply a large amount of MOLYKOTE Apply a normal amount of MOLYKOTE(EM-30L) to (EM-30L) to the hatched areas (4 portions) the hatched areas (9 portions) EM-30L Class F EM-30L Class C Gear-Idle-A...
  • Page 200 4. Part Replacement Oki Data CONFIDENTIAL 7. Planet-Assy. 8. Plate-Main2-Assy. Apply MOLYKOTE (HP300) (normal Washer amount) to the tooth surface Apply MOLYKOTE (HP300) HP300 Class C (normal amount) to the tooth Spring-Planet surface Gear-Idle-Release HP300 Class C Gear-Planet-Roller Gear-Reduct-Roller Apply MOLYKOTE (HP300) (normal...
  • Page 201 4. Part Replacement Oki Data CONFIDENTIAL 9-1 Plate-Side-R-Assy. 9-2 Plate-Side-R-Assy Plate-Side-R Plate-Side-R View A Apply a normal amount of MOLYKOTE (EM-30L) to the hatched portions (4 Places) EM-30L Class C The reverse side of View A Apply a normal amount of MOLYKOTE...
  • Page 202 4. Part Replacement Oki Data CONFIDENTIAL 9-3 Plate-Side-R-Assy 9-4 Plate-Side-R-Assy Apply a small amount of MOLYKOTE (EM-30L) to hatched area Apply a normal amount of MOLYKOTE EM-30L Class A (EM-30L) to the hatched areas Motor-Assy.-Fuser Rack-Lift-Up-R EM-30L Class C Hatched Area...
  • Page 203 4. Part Replacement Oki Data CONFIDENTIAL 10-1 Plate-Side-L-Assy. 10-2 Plate-Side-L-Assy. Plate-Side-L Guide-Cassette-L Apply a normal amount of MOLYKOTE (EM-30L) to the hatched portions EM-30L Class C Apply a normal amount of MOLYKOTE (EM-30L) to the hatched areas EM-30L Class C 203 / 43967002TH Rev.1...
  • Page 204 4. Part Replacement Oki Data CONFIDENTIAL 10-3 Plate-Side-L-Assy Apply a small amount of MOLYKOTE (EM-30L) to hatched area EM-30L Class A Expanded view Apply a small amount of MOLYKOTE (EM-30L) to hatched area EM-30L Class A Rack-Lift-Up-L Hatched Area EM-30L Class A...
  • Page 205 4. Part Replacement Oki Data CONFIDENTIAL 11. Sensor-Regist-Assy. 13. Roller-Assy.-Idle(FD) Frame-Shutter Apply a normal amount of MOLYKOTE (EM-3L) to the posts (3 Places) EM-30L Class C 12. Cassette-Assy. Frame-Separation-Assy. Not allowsd to stain the area with grease. Method of amount of grease...
  • Page 206 4. Part Replacement Oki Data CONFIDENTIAL 14-1 Guide-Eject-EX-L_Assy 14-2 Guide-Eject-EX-L_Assy Apply normal amount of MOLYKOTE (EN-30L) to the surface of gear teeth, shaft, and the flange portions No grease at the paper Em-30L Class C running face. Apply a small amount of MOLYKOTE (EM-30L) to the hatched area.
  • Page 207 4. Part Replacement Oki Data CONFIDENTIAL 14-3 Guide-Eject-EX-L_Assy 15. Cover-Assy-Top-MFP Apply a nomal amount of MOLYKOTE No grease at the touch part. Guide-Eject-EX-L_Assy (EM-30L) to the posts. (4 places.) Apply a nomal amount of MOLYKOTE EM-30L Class C (EM-30L) to the hatched portions. (3 places.)
  • Page 208 4. Part Replacement Oki Data CONFIDENTIAL 16. Stay-Guide-L-Assy 17. Stay-Guide-R-Assy Apply a small amount of MOLYKOTE (EM-30L) to post. Apply a nomal amount of MOLYKOTE EM-30L Class A (EM-30L) to hatching portions. EM-30L Class B Apply a nomal amount of MOLYKOTE (EM-30L) to post.
  • Page 209 4. Part Replacement Oki Data CONFIDENTIAL 18-1 Printer-Unit (PX736) Apply a normal amount of MOLYKOTE (EM-30L) to the posts (2 Places) EM-30L Class C Plate-Lift-Up-Caulking Gear-Reduction-L-UP3 Cover-Assy.-Top Plate-Side-R-Assy Gear-Reduction-L-UP2 Spring-Torsion-R (MFP) Apply a normal amount of MOLYKOTE (EM-30L) to the hatched areas...
  • Page 210 4. Part Replacement Oki Data CONFIDENTIAL 18-2 Printer-Unit (PX736) (1) (2) Plate-Side-Assy. (1) Apply a small amount of MOLYKOTE(EM-30L) to the Gear-Reduction-L-UP hatched areas (Plate-Side-R and Plate-Side-L) (2) Inset the shaft from the side of Plate-Side-R-Assy. to the side of Plate-Side-L-Assy.
  • Page 211 4. Part Replacement Oki Data CONFIDENTIAL 18-3 Printer-Unit (PX736) Apply PM to the hatched portion in a small quantity. (1) The application method : wipe with the cloth with which PM sank in a small quantity. (2) After applying PM, check that there is no creaking noise when taking out and inserting a cassette several times.

  • Page 212: Maintenance Menu

    Oki Data CONFIDENTIAL Maintenance Menu Adjustment of the MFP can be performed by running the Maintenance Utilities and also by entering keys from the operator panel. The MFP provides the Maintenance Menu in addition to the ordinary menus. Select the appropriate menu that suits the adjustment objective.

  • Page 213: Service Function

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.1 Service function 5.1.2 Operation required upon completion of the service The service function shall be used for the purpose of MFP maintenance by the experienced maintenance/service engineer, and is not opened of its specifications to general users. The menu operation respective items of the service function are contained in the service menu.

  • Page 214: Service Maintenance Menu

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.2 Service Maintenance menu 5.2.1 Service Maintenance menu structure 1st hierarchy 2nd hierarchy 3rd hierarchy Reboot processing hierarchy Country Code When the [Close] button Service Maintenance menu structure is shown below. Maintenance is pressed...

  • Page 215: System Maintenance

    OEMM2: Overseas destinations outside Japan of MML version with Letter default For details of the HDD initialization, refer to item 5.11. OEMM3: Overseas destinations outside Japan of MML version with A4 default When the screen exits the service menu after this setting is changed, the MC860 reboots automatically. 215 /...

  • Page 216: Format Flash Rom

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.3.3 Format Flash ROM 5.3.4 Menu Reset(Administrator password reset) Value Default Display condition Value Default Display condition None None None None None None Initializes the Flash ROM. Returns the administrator password to the factory shipment setting (factory default) value.

  • Page 217: All Reset

    (factory default) value. When the screen exits the service menu after this setting is changed, the MC860 reboots automatically. When [Yes] is selected, the screen exits the...

  • Page 218: Change Password

    New password entry screen Password entry confirmation screen When the screen exits the service menu after this setting is changed, the MC860 reboots automatically. 218 / 43967002TH Rev.1...

  • Page 219: Panel Maintenance

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.4 Panel maintenance 5.4.1 LED test Red LED lamp = ON All LED lamps are illuminated to check if any lamp is burned out or not. Every time when the [SETUP] key is pressed, all LED lamps are turned ON and OFF.

  • Page 220: Lcd Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.4.2 LCD test 5.4.3 Control panel key test Displays the test pattern on the LCD in order to check if there is dead pixel on the LCD. Checks if the MFP responds normally when the hardware key and the software key on the control panel is pressed, by observing the LCD screen if the pressed key is displayed or not on the LCD screen.
  • Page 221 5. Maintenance Menu Oki Data CONFIDENTIAL When a key is pressed in the specified order, the following messages are displayed. Name of the pressed key Mark that indicates that the key is pressed in the specified order. When a key is pressed in a wrong order, the following messages are displayed.

  • Page 222: Copy Maintenance

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.5 Copy maintenance 5.5.1 Color copy Value Default Display condition Enable Enable None Disable Every time when the [COLOR START] key is pressed during copy operation, Enable Disable are switched. When [ Disable ] is selected in this setting, LED of the [COLOR START] key is turned OFF, pressing of the [COLOR START] key in the copy mode is ignored and the reject sound is issued.

  • Page 223: Scanner Maintenance

    When the scanner lamp is replaced * When the mirror carriage adjustment is performed * When the scanner Main PCB is replaced * This is TBD as the OKI data maintenance item. 5.6.2 Operating procedure When this item is selected, the following screen is displayed.

  • Page 224: Scan Position Adjustment

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.6.4 Scan position adjustment Setting for ADF (rear side) Value Default Reference value Display condition 5.6.4.1 Side registration adjustment ±2.3mm None (+5.29mm (+3.8106mm) The separate setting items are prepared for FBS, ADF (front side) and ADF (back side) -5.29mm)

  • Page 225: Back End Position Adjustment

    5. Maintenance Menu Oki Data CONFIDENTIAL Setting for ADF (front side) 5.6.4.3 Back end position adjustment Value Default Reference value Display condition The separate setting items are prepared for FBS, ADF (front side) and ADF (rear side) +127 -127 ±1.8mm None independently.

  • Page 226: Mirror Carriage Mode

    5.7.2 How to release the mirror carriage mode During transportation and installation of the MC860, this setting should be changed. When the MC860 remains in the mirror carriage mode, the following standby screen is displayed. 5.7.1 How to enter the mirror carriage communication mode When the menus of [SETUP] –...

  • Page 227: Fax Maintenance

    When the screen exits the service menu after this setting is changed, the MFP reboots Belgium automatically. Netherlands France Note! If any country code that is not the country of the MC860 installation is Portugal selected, it can infringe regulations and laws of the respective countries. Spain Be careful of this point. Italy...

  • Page 228: Tone For Echo

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.8.2 Tone For Echo EP tone addition during V29 send *2: During the overseas send, reception of the training signal by the destination 5.8.2.1 TX(During send) machine can be ensured by adding the EP tone before the sending the training signal to avoid line delay.

  • Page 229: Rx(During Receive)

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.8.2.2 RX(During receive) 5.8.3 H/Modem Rate Value Default Display condition 5.8.3.1 TX(During send) Disable Disable None Enable Value Default Display condition 33.6 Kbps 33.6 Kbps None 28.8 Kbps When set to Enable 14.4 Kbps 9.6 Kbps...

  • Page 230: Pulse Make Ratio

    Sets the make ratio of DP (10 pps) during call. Sets the Colling Timer. When the setting value is “0”, the MC860 runs at the initial value of each country. When any value other than “0” is set, the Colling Timer can be selected in the range of 1 to 255 mm.

  • Page 231: Fax Maintenance Items – Default Value List

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.8.9 Fax maintenance items – Default value list List of default values of the fax maintenance items shown in item 5.8.2 to 5.8.5 is shown below. Country code Spain Invalid 33.6 Invalid 33.6 -7 dB 40% 100ms 100ms 80...

  • Page 232: Line Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.8.10 Line Test When “Line Test” is selected, the following screen is displayed. Select the desired test item to be implemented. Select the desired relay that is going to receive the ON/OFF test. When the [Close] button is pressed, the screen returns to the “Line Test” screen.

  • Page 233: Tonal Send Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.8.10.2 Tonal send test Contents V17_2400_14400_W1_B0 V34_3200_28800 The tonal signal and image data as shown in the following table are sent for the test. V17_2400_14400_W1_B1 V34_3200_31200 Contents V17_2400_14400_W1_B4 V34_3429_4800 NONE V34_2800_7200 V17_2400_14400_W0_B1 V34_3429_7200 400HZ...

  • Page 234: Dtmf Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.8.10.2.1 Tonal test procedure Select Contents ROW3 ROW3 (852 Hz) send Press the [Tonal] button on the "Line Test” screen. The following screen is displayed. ROW4 ROW4 (941 Hz) send COL1 COL1 (1209 Hz) send...

  • Page 235: T30 Monitor Print

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.9 T30 monitor print This is the function to print the communication protocol of fax communication . When a report (example: “016 receive 1234567890”) is selected to display the communication history, history of the selected communication is displayed.

  • Page 236: Printer Maintenance

    At the same time, when the print data of the PDL language that has been set to “Disable” When the screen exits the service menu after this setting is changed, the MC860 reboots is received, a message “”Invalid data is received” is displayed and the received data is automatically.

  • Page 237: Operator Panel

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.2 Peak Power Control 5.10.3.1 Operator panel Operation description on the self-diagnostic is displayed on the premise that the control panel Value Default Display condition has been arranged as described below. Normal Normal None Set whether or not to support the low peak power control .
  • Page 238 5. Maintenance Menu Oki Data CONFIDENTIAL (1) Entering into the menu item. LEVEL0 Moving to XXXXX is executed by pressing the (2) key or (8) key. XXXX Item selection is executed by (6) key. XXXX Moving to XXXXX is executed by pressing the (6) key or (4) key.
  • Page 239 5. Maintenance Menu Oki Data CONFIDENTIAL (1) Entering into the menu item. LEVEL1 XXXXX Moving to XXXXX is executed by pressing the (2) key or (8) key. XXXXX Moving to XXXXX is executed by pressing the (6) key or (4) key. Item selection after movement is executed by the (2) key or the (8) key.

  • Page 240: Normal Self-Diagnostic Mode (Level 1)

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.2 Normal self-diagnostic mode (Level 1) 5.10.3.2.1 How to enter self-diagnostic mode (Level 1) Note! To enter the system maintenance menu mode, entry of password is Menus that are contained in the normal self-diagnostic mode are shown below.

  • Page 241: Switch Scan Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.3 Switch scan test This self-diagnostic menu is used to check the input sensor and switch. Toner sensor C ID Up/Down sensor Toner sensor M Toner sensor Y 1. Enter the self-diagnostic mode (Level 1) and press the (2) key and (8) key until...
  • Page 242 5. Maintenance Menu Oki Data CONFIDENTIAL Table 5-3 SWITCH SCAN details <No function> Asterisk (*) is displayed in the lower column of display window. L is displayed as [RFID COLOR L] when the cover is opened. Asterisk (*) is displayed in the lower column of display window.

  • Page 243: Motor, Clutch Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.4 Motor, clutch test This self-diagnostic menu is used to test the motor and clutch. 1. Enter the self-diagnostic mode (Level 1) and press the (2) key or (8) key until [MOTOR & CLUTCH TEST] is displayed in the top of the screen. Then, press Color registration (regist) shutter the (6) key.
  • Page 244 5. Maintenance Menu Oki Data CONFIDENTIAL Table 5-4 Unit name display Drive restriction conditions Remarks ID MOTOR Drives when all of the IDs (K/Y/M/C) are − removed. BELT MOTOR Drives when all of the IDs (K/Y/M/C) are − removed. FUSER MOTOR −...

  • Page 245: Test Print

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.5 Test print Display Setup value Function This self-diagnostic menu is used to print the test pattern contained in the PU. Other test PRINT EXECUTE – Pressing the (4) key starts printing/Pressing patterns are contained in the controller the (#) key ends printing (in page unit).
  • Page 246 5. Maintenance Menu Oki Data CONFIDENTIAL 4. When the (6) key is pressed while “PRINT EXECUTE” is being displayed in the lower column of display window, the test print is executed with the setting values that are set in items 2 and3.
  • Page 247 5. Maintenance Menu Oki Data CONFIDENTIAL • The following messages are displayed during test print. • Pressing the (2) key switches the display. P Number of test prints (unit: sheet) ETMP: Hopping motor standard speed correction parameter (Environment temperature) [unit: DEC]...
  • Page 248 5. Maintenance Menu Oki Data CONFIDENTIAL • Pressing the (2) key switches the display. TR1: Transfer voltage parameter VTR1 table ID number [unit: HEX] TR2: Transfer voltage parameter VTR2 table ID number [unit: HEX] • Pressing the (2) key switches the display.

  • Page 249: Color Registration Error Correction Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.6 Color registration error correction test iii. When the (#) key is pressed while the test in progress, the test is interrupted (the [ON LINE] lamp lights) and screen returns to the item This self-diagnostic menu is used for adjustment and to investigate cause of the color 2 status.

  • Page 250: Density Error Correction Test

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.7 Density error correction test iii. When the (#) key is pressed while the test in progress, the test is interrupted (the [ON LINE] lamp lights) and screen returns to the item This self-diagnostic menu is used to test the density error correction function of the MFP .

  • Page 251: Consumable Item Counter Display

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.8 Consumable item counter display Upper column Lower column of of display Format Unit Details This self-diagnostic menu is used to display the consumption status of the consumable items. display window window 1. Enter the self-diagnostic mode and press the (2) key or (8) key until...

  • Page 252: Printed Sheets Counter Display

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.9 Printed sheets counter display 5.10.3.10 Factory/Shipping mode switching This self-diagnostic menu is used to display the number of printed sheets status of the MFP . This self-diagnostic menu is used to switch the PU PCB from the Factor mode to the Shipping mode.

  • Page 253: Self-Diagnostic Function Setting

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.10.3.11 Self-diagnostic function setting Display Setting value Operation Function This self-diagnostic menu is used to set Enable or Disable of error detections using various TONER ENABLE To detect Sets Enable/Disable of the toner sensors.

  • Page 254: Initialization

    This item can be operated only when hard disk is connected. Also, the HDD is formatted. When [No] is selected, screen returns to the this menu cannot be executed when the MC860 is operated on the original menu. chargeable basis. This operation can be executed by selecting the HDD formatting Formats the common partition.
  • Page 255 Setup] - [Management] - [Flash Memory Setup] - [Initialize]. MC860 is going to be discarded, or when user of an MC860 is going When this item is selected, a confirmation screen is displayed.

  • Page 256: Items That Can Be Initialized By Administrator

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.11.1.2 Items that can be initialized by administrator Administrator setup Table on the next page shows the setup items that can be initialized by administrator. Descriptions regarding description in the table are added. Setup item The gray colored items indicate that the data is stored in the CU side.

  • Page 257: Initialization By Service Engineer

    (Confidential) been using the MC860, in the case when dealer is going to *1 The group counter – Reset is confidential and menu is not open in FCS. lend the MC860 to other client.

  • Page 258: Items That Can Be Initialized By Service Engineer

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.11.2.2 Items that can be initialized by service engineer Service engineer setup Table on the next page shows the setup items that can be initialized by service engineer. Descriptions regarding description in the table are added.
  • Page 259 5. Maintenance Menu Oki Data CONFIDENTIAL Service engineer setup Setup item Billing log Job log (HDD) Debug log (HDD) Error log (HDD) Error log (FLASH) Dial history E-mail address history Fax communication result information Group counter (Open to user) Maintenance counter (Life related)

  • Page 260: Special Startup

    4. When input by codes is completed, input by codes is ended pressing the ( ) key. Special startup operating procedure 1. While pressing the [INTERRUPT] key, turn ON the power of the MC860. The “0” mark is displayed in the bottom left of the screen first. Then the “00” is displayed.

  • Page 261: Special Startup

    Language initialization The downloaded message file is initialized in the same way as in the case when The special startups that are supported by MC860 are shown below. the following menus are selected: [Admin Setup] - [Management] – [Language Input code Special mode Maint Setup] –...

  • Page 262: Maintenance Utilities

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.13 Maintenance utilities Adjustments shown in Table 5-2 can be performed by the maintenance utilities. Details of the Operation on Maintenance maintenance utilities are described below. Operator panel utilities, (Item numbers Item Adjustment contents...
  • Page 263 5. Maintenance Menu Oki Data CONFIDENTIAL Operation on Operation on Maintenance Maintenance Operator panel Operator panel utilities, utilities, (Item numbers (Item numbers Item Adjustment contents Operation Item Adjustment contents Operation correspond to those correspond to those manual, Item manual, Item...

  • Page 264: Setup After Part Replacement

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.14 Setup after part replacement Adjustments that are necessary after part replacement are described below. 2. In the case if access to the EEPROM of the PCB that is going to be removed is impossible.

  • Page 265: Eeprom Setting After Cu Pcb Is Replaced

    5. Maintenance Menu Oki Data CONFIDENTIAL (2) Switching to the Shipping mode 5.14.2 EEPROM setting after CU PCB is replaced When the engine control PCB is replaced with the new one, the new engine When replacing the CU board, the user setup data that the user has been using should be control PCB remains in the Factory mode.

  • Page 266: Maintenance Of Scanner Pcb By Using The Maintenance Utilities

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.14.3 Maintenance of scanner PCB by using the Maintenance Utilities The four types of maintenance are possible when maintaining the scanner PCB. The Maintenance Utilities are used only when replacing the scanner PCB. MFP image...

  • Page 267: List Of Data That Are Stored In The Scanner Side

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.14.4 List of data that are stored in the scanner side Category Details Save and rewrite by using the Maintenance Utilities is available or not. SETUP JOB PROGRAMS registration data Supported Admin setup F-Code Box setup...

  • Page 268: Scanner Registration Adjustment Method

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.15 Scanner registration adjustment method Adjustment method of MFP is described when it has scanner registration error. 2) Input the service password (default value: 000000) and press [Enter]. Default value of registration data is the data as of May 2, 2008. It can be changed in future.

  • Page 269: Adjustment Item

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.15.1.2 Adjustment item Adjustment Adjustment items are shown below. For the adjustment method, refer to the respective items. 1) Set the FBS side registration Side Top end Rear end • If the measurement data is short: Item 5.15.1.3...

  • Page 270: Fbs Scanning Position Adjustment (Top-End Registration)

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.15.1.4 FBS scanning position adjustment (top-end registration) Adjustment Adjust the top-end scanning position (vertical scanning direction). Set the FBS top-end registration. • If the measurement data is short: => Adjust the setting value in the negative (-) direction. (Move the scanning top-end position to the front.)

  • Page 271: Adf Scanning Position Adjustment (Side Registration)

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.15.1.5 ADF scanning position adjustment (side registration) Adjustment Adjust the ADF scanning position (horizontal scanning direction). Set the ADF side registration • If the measurement data is short: => Adjust the setting value in the positive (+) direction.

  • Page 272: Adf Scanning Position Adjustment (Top-End Registration)

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.15.1.6 ADF scanning position adjustment (top-end registration) Adjustment Adjust the top-end scanning position (vertical scanning direction). 1) Set the ADF top-end registration. • If the measurement data is short: => Adjust the setting value in the negative (-) direction.

  • Page 273: Adf Scanning Position Adjustment (Rear-End Registration)

    5. Maintenance Menu Oki Data CONFIDENTIAL 5.15.1.7 ADF scanning position adjustment (rear-end registration) Adjustment Adjust the rear-end scanning position (vertical scanning direction). 1) Set the ADF rear-end registration. • If the measurement data is short: (When the rear-end is missing.) =>...

  • Page 274: Cleaning

    Oki Data CONFIDENTIAL Cleaning 6.1 Cleaning ..................275 6.2 How to clean the LED lens array ..........276 6.3 How to clean the pickup roller ..........278 6.4 How to clean inside of MFP ............279 6.5 How to clean paper path of RADF ..........281 6.6 How to clean under portion of RADF ........283...

  • Page 275: Cleaning

    2. Press [Shutdown] Note! • Do not use any liquid other than water and neutral detergent. • The MFP requires no lubrication. Do not lubricate the MC860. 1. Clean surface of MC860 with a clean cloth wrung out stringently of clean water or neutral detergent.

  • Page 276: How To Clean The Led Lens Array

    If any light print or white banding is recognized or if print character becomes blurred, clean the LED lens array as descried below. Failure to observe the caution may result in Caution 1. Turn OFF the power of the MC860. burn injury. The fuser unit gets very hot. Do not touch the fuser unit. Note! For the method of turning OFF the power, refer to “Turn OFF the...
  • Page 277 6. Periodic Maintenance Oki Data CONFIDENTIAL 5. Close the top cover. Top cover 6. Return the document table to the original position. Document table 277 / 43967002TH Rev.1...

  • Page 278: How To Clean The Pickup Roller

    6. Periodic Maintenance Oki Data CONFIDENTIAL 6.3 How to clean the pickup roller 3. Clean the pad portion of the tray with a clean cloth wrung out If paper jam occurs frequently, clean the pickup roller as descried below. stringently of clean water.

  • Page 279: How To Clean Inside Of Mfp

    6. Periodic Maintenance Oki Data CONFIDENTIAL 6.4 How to clean inside of MFP Clean inside of the MFP. 3. Press the OPEN button and open the top cover. Toner can adhere to the metal shaft that is located in between the fuser and the cyan image...
  • Page 280 6. Periodic Maintenance Oki Data CONFIDENTIAL 5. Remove the fuser unit from the MFP. 6. Install the fuser unit in the MFP. For the detailed procedure, refer to the User's Manual – Setup Guide “Replacing Failure to observe the caution may result in Caution fuser unit”.

  • Page 281: How To Clean Paper Path Of Radf

    6. Periodic Maintenance Oki Data CONFIDENTIAL 6.5 How to clean paper path of RADF 2. Clean the document transport roller. 6.5.1 Clean the document transport roller and the document retainer roller. 1. Clean the roller with a clean cloth wrung...
  • Page 282 6. Periodic Maintenance Oki Data CONFIDENTIAL 3. Clean the document retainer roller. 4. Close the document cover. 1. Open the document table cover. 1. Close the inside cover. 2. Clean the document retainer roller in the 2. Close the document cover.

  • Page 283: How To Clean Under Portion Of Radf

    6. Periodic Maintenance Oki Data CONFIDENTIAL 6.6 How to clean under portion of RADF 3. Close the document table cover. If the document retainer pad is stained, it causes black spot on the copy and stain on the document when it reaches destination. Clean the under portion of RADF once every month or more in order to maintain high print quality and to send document smoothly.

  • Page 284: How To Clean Document Glass And Glass Surface

    6. Periodic Maintenance Oki Data CONFIDENTIAL 6.7 How to clean document glass and glass surface If the document glass or glass surface is stained, it causes black streaks on a printed copy 2. Clean the glass surface of document glass with a clean cloth and stains on the document when it reaches destination Clean the document glass and glass wrung out stringently of small amount of clean water.

  • Page 285: Troubleshooting

    7.2 Items to be checked prior to taking action on abnormal images..............286 7.3 Precautions when taking action on abnormal images .....286 7.4 Preparations for troubleshooting ..........286 7.5 Troubleshooting method ............287 7.6 Fuse check ................369 7.7 Moving the MC860 and transportation method .......370...

  • Page 286: Precautions Prior To Repair

    7. Troubleshooting Oki Data CONFIDENTIAL 7.1 Precautions prior to repair (1) Confirm the basic check items indicated in the User's Manual. (2) Through hearing from the user, obtain information, as far in detail as possible, on the situation concerning the fault.

  • Page 287: Troubleshooting Method

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5 Troubleshooting method 7.5.1 LCD Message List If a trouble occurs in the printer, search for it by the following procedure: Initializing Problem generated Displayed message Descriptions Bitmap Image 1 This message is displayed before the communication started between CU and Panel (CU initializing).
  • Page 288 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Checking Sectors Displays that a sector of HDD is being checked. Check Data An error has happened while the printer is writing the NIC nnn% Check process of the sector is valid to start from Program Data Write Error download data.
  • Page 289 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions HDD Error: %ERRCODE% The MFP is detected that the encrypted authentication files in Printing Printing the following print job and reports. HDD is broken during the initializing. - PC Printing To HDD format This prpblem is recovered to execute HDD format.
  • Page 290 The number of copy in printing. wide paper. jjj: the total number of printing. Blank A MC860 is in power save mode. LCD back light is turned off. The unit of "Print page" is "Impression". In simplex printing, "Print page" counter is increased by 1 Red LED is turned on.
  • Page 291 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions <Scan To Mail/ Network PC Indicates that it is scanning of documents. Scanning Indicates that it is scanning in ScanTo USB Memoy. Screen> The screen image in ScanTo: "Sample Screen" sheet - no.17 Press Stop Key to stop The unit of "Page"...
  • Page 292 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Receiving Indicates that it is receiving fax date. Connecting to Server Indicates that connecting to mail server. SIZE MODE Prrr SIZE: size of documents The cancel operation by STOP key pressing is unsupported Mode: Resolution of the receiving fax data during the connecting to mail server.
  • Page 293 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Transmit/Receipt Journal Indicates that printing of fax communication (sending and Searching was cancelled. Indicates that print waiting job is canceled by the pressing Printing receiving) result list. Stop key.
  • Page 294 7. Troubleshooting Oki Data CONFIDENTIAL Warning Displayed message Descriptions Displayed message Descriptions Please install %COLOR% It shows the toner cartridge of authorized 3rd party. (RFID Toner. Licensed to 3rd party) Please install %COLOR% Toner amount is low. Displayed in a combination of other Toner.
  • Page 295 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Fuser Unit Near Life. Notifies the fuser unit is near its life. Please install New Notifies the life of the drum. This is a warning only. Moreover, when set as "Admin Setup"-"Management"- %COLOR% Image Drum.
  • Page 296 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Density Black Sensor Error Density Adjustment Black Sensor Error. Error that does not Registration Sensor Error When a color registration error is detected with the fine occur at user level.Displayed only in FactoryMode.
  • Page 297 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Memory Overflow Memory overflow was occurred in the collate print. Disk Use Failed A disk error is occurred, which is other than the file system fill %FS_ERR% or the disk write protected. Operation that does not involve a Memory Overflow.
  • Page 298 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Received invalid data. Indicates that a job has been deleted because corruption Remove the USB Hub. Indicates that the unsupported USB Hub was connected. Press <Stop> key of data has been detected by the integrity verification in This message will be displayed until the unsupported USB USBHub is connected.
  • Page 299 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code − <The message for The entered PIN ID isn't accepted to use the function. − Check Data An error has happened while the printer is receive- Copy>...
  • Page 300 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code − Please turn off the It is shown that the printer completed shutdown − USB Memory Indicates that the USB memory was extracted. Power. processing.
  • Page 301 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code − E-mail Transmission Indicates that Email sending was failed due to the mail − Check Server Setting Indicates that failed to connect with file server.
  • Page 302 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code − %TRAY% missing.. Indicates that paper feed is unavailable in attempting to (ONLINE) Install Paper Manual paper feed is required. Manually insert the print from Tray 3 due to removal of the paper cassette of paper shown by %MEDIA_SIZE%.
  • Page 303 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code (ONLINE) Wait a Moment This appears during the NIC configuration data is Please change Fuser Notifies the fuser has reached its life. This is the error...
  • Page 304 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code Paper jam! Jam has occurred in paper path. %COLOR% Toner Toner ends. Open & check the Error 380 : Feed Empty Error 410 : Y blinking cover.
  • Page 305 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code Trust Paper Error This error occurs when capacity of specified information %TRAY% missing. Indicates that paper feed is unavailable in attempting to to be embedded exceeds the capacity that can be...
  • Page 306 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code %TRAY% Media The size of paper or media type in the tray does not %TRAY% Media The size of paper or media type in the tray does not Mismatch.
  • Page 307 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Displayed message Descriptions Error Code Error Code No Paper Printing request is issued to an empty tray. %COLOR% Toner The signature ID of toner cartridge can not be Load paper that was set in %MEDIA_SIZE%.
  • Page 308 ID is Regional Mismatch: distribution channel, and the group of signature ID is %ERRCODE% proper (OKI regional mismatch). %ERRCODE% not proper (OEM channel mismatch). As probable missing to measure the amount of toner, Error 614 : Y the printer notifies error status and stop printing.
  • Page 309 7. Troubleshooting Oki Data CONFIDENTIAL Displayed message Descriptions Error Code Fatal Power Off/On A fatal error occurred. 002- %ERRCODE% : Fatal For more information, see "Service Calls List". Error The message of fatal error is specifiedby English only. Fatal Power Off/On A fatal error occurred.
  • Page 310 7. Troubleshooting Oki Data CONFIDENTIAL Table 7-1-1 Service Call Error List Display Cause Error details Measure Display Cause Error details Measure Restart the MFP. Communic- Communication error After turning OFF the 054: Fatal Error * ation error between the Controller and...
  • Page 311 7. Troubleshooting Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Restart the MFP. Scanner Internal error is deteced Take note of the value Restart the MFP. 058: Fatal Error * controller in the scanner controller.
  • Page 312 7. Troubleshooting Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Ask for inspection Low voltage Does the fan in the low Confirm connection of Ask for inspection LED head Is the LED head installed Install the LED head by Oki Data.
  • Page 313 7. Troubleshooting Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Ask for inspection Fuser unit Is the fuser unit installed After cleaning the Ask for inspection Short-circuit Turn OFF the power by Oki Data. fuse is...
  • Page 314 7. Troubleshooting Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Ask for inspection Option unit I/ Turn OFF the power Ask for inspection RFID RFID read device error Check connections of by Oki Data. F error (181 once and back ON.
  • Page 315 7. Troubleshooting Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Restart the MFP. Black image K ID does not rotate Check that the K ID is COMMUNICA- I/F error Is the CU Assy installed Re-install it correctly...

  • Page 316: Troubleshooting

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2 Troubleshooting 7.5.2.(9) Paper size error (error code 400) ............338 (9-1) Jam occurs when paper end is located near the IN1 sensor....338 7.5.2.(1) LCD display error ..................317 7.5.2.(10) ID unit Up/Down error (Service call 140 to 143) ........339 (1-1) LCD does not display anything.

  • Page 317: Troubleshooting

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(1) LCD display error Check item Check work Action to be taken at NG Memo For the numbers from through after name of the respective connectors, (1-1-3) Check the peripherals of the power supplies refer to 7.5.2.(19) “Wiring diagram”.

  • Page 318: From The Startup Screen After Power-On

    7. Troubleshooting Oki Data CONFIDENTIAL (1-2) From the startup screen after power-on: 7.5.2.(2) Abnormal operations of printer after the power is turned on (2-1) Any operation does not start at all Check item Check work Action to be taken at NG...

  • Page 319: Abnormal Sound Is Heard

    7. Troubleshooting Oki Data CONFIDENTIAL (2-2) Abnormal sound is heard Check item Check work Action to be taken at NG Check item Check work Action to be taken at NG (2-2-3) Check loss of synchronization of motor (Abnormal load of the consumable item)

  • Page 320: Bad Odors Are Generated

    7. Troubleshooting Oki Data CONFIDENTIAL (2-3) Bad odors are generated. Check item Check work Action to be taken at NG (2-3-1) Locating the exact position of generating bad odor Fuser unit Remove the fuser unit and check the odor. Implement item (2-3-2).
  • Page 321 7. Troubleshooting Oki Data CONFIDENTIAL (3) Error number and location of the cause of the error when jam occurs Diagram showing locations where jams occur Location of Removal method when Error No. Jam contents Related sensors the cause (390:MISS FEED AT...
  • Page 322 7. Troubleshooting Oki Data CONFIDENTIAL Jam recovery method If top end of the jammed paper is invisible 1. Remove the jammed paper. Front cover block (Code: 372, 380, 390, 391, 400) Open the front cover. If either top end or rear of a jammed paper is visible, draw out the jammed paper gently with care.
  • Page 323 7. Troubleshooting Oki Data CONFIDENTIAL (4) Raise the jam release levers (at two locations) and draw out the jammed paper in If the paper jam error cannot be released even after the jammed paper has been removed, remove the other remaining jammed paper by the following method.
  • Page 324 7. Troubleshooting Oki Data CONFIDENTIAL (3) Draw out the jammed paper gently with care. Jam recovery method If top of the jammed paper is visible. Duplex unit (option) (Code: 370, 371, 373) Draw out the jammed paper toward inside of a printer gently with care.
  • Page 325 7. Troubleshooting Oki Data CONFIDENTIAL Jam recovery method Jam recovery method Second tray unit (Option) (Code: 391, 393) RADF unit (Code: xxx, xxx) Note! If the jammed paper cannot be removed by all means, do not remove with This manual describes the jam clear method using the tray 2 as an example. Tray 3 can also excessive force.
  • Page 326 7. Troubleshooting Oki Data CONFIDENTIAL (4) Open the inside cover. (7) Rotate the dial so that the jammed document is unloaded. Inside cover Inside cover Dial (5) If top end of the jammed paper is visible, pull it out gently.

  • Page 327: 3) Paper Feed Jam (Error 391: 1St Tray)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(3) Paper feed jam (error 391: 1st tray) (3-2) Jam occurs immediately after the paper feed is started. (1st tray) (3-1) Jam occurs immediately after the power is turned on. (1st tray) Check item Check work...
  • Page 328 7. Troubleshooting Oki Data CONFIDENTIAL Check item Check work Action to be taken at NG Check item Check work Action to be taken at NG (3-2-4) Check the system connection (3-2-6) Check the system connection Paper feed motor Check the connection condition of the...

  • Page 329: 4) Feed Jam (Error Code 380)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(4) Feed jam (error code 380) (4-2) Jam occurs immediately after the paper feed is started. (4-1) Jam occurs immediately after the power is turned on. Check item Check work Action to be taken at NG...

  • Page 330: 5) Paper Feed Jam (Error Code 390: Multipurpose Tray)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(5) Paper feed jam (error code 390: Multipurpose tray) Check item Check work Action to be taken at NG (5-1) Jam occurs immediately after the power is turned on. (Multipurpose tray) (4-2-4) Check the system connection...

  • Page 331: Jam Occurs Immediately After Paper Feed Is Started

    7. Troubleshooting Oki Data CONFIDENTIAL (5-2) Jam occurs immediately after paper feed is started. (Multipurpose tray) Check item Check work Action to be taken at NG Check item Check work Action to be taken at NG (5-2-3) Motor operation check...

  • Page 332: 6) Paper Running Jam

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(6) Paper running jam (error code 381: Check item Check work Action to be taken at NG (6-1) Jam occurs immediately after the power is turned on. (6-2-2) Check condition of the mechanical parts Check item...

  • Page 333: Jam Occurs In The Middle Of Paper Running Path

    7. Troubleshooting Oki Data CONFIDENTIAL (6-3) Jam occurs in the middle of paper running path. Check item Check work Action to be taken at NG Check item Check work Action to be taken at NG (6-2-4) Check the system connection...

  • Page 334: Jam Occurs Immediately After Paper Has Reached The Fuser

    7. Troubleshooting Oki Data CONFIDENTIAL (6-4) Jam occurs immediately after paper has reached the fuser. 7.5.2.(7) Paper running jam (error code 382) (7-1) Jam occurs immediately after the power is turned on. Check item Check work Action to be taken at NG...

  • Page 335: Paper Unloading Jam Occurs After A Paper Is Taken Into Printer

    7. Troubleshooting Oki Data CONFIDENTIAL Check item Check work Action to be taken at NG Check item Check work Action to be taken at NG (7-1-4) Check the system connection (7-2-2) Check condition of the mechanical parts Signal cable for...

  • Page 336: Paper Unloading Jam Occurs In The Middle Of Paper Running Path

    7. Troubleshooting Oki Data CONFIDENTIAL (7-3) Paper unloading jam occurs in the middle of paper running path. 7.5.2.(8) Two-sided printing jam (error code: 370, 371, 372, 373, 383) (8-1) Two-sided printing jam occurs immediately after the power is turned on.

  • Page 337: Two-Sided Printing Jam Occurs During Taking In The Paper Into Duplex Unit

    7. Troubleshooting Oki Data CONFIDENTIAL (8-2) Two-sided printing jam occurs during taking in the paper into Duplex unit. Check item Check work Action to be taken at NG Check item Check work Action to be taken at NG (8-2-4) Motor operation check...

  • Page 338: Two-Sided Printing Jam Occurs During Transporting Paper Inside The Duplex Unit

    7. Troubleshooting Oki Data CONFIDENTIAL (8-4) Two-sided printing jam occurs during transporting paper inside the Duplex unit. 7.5.2.(9) Paper size error (error code 400) (9-1) Jam occurs when paper end is located near the IN1 sensor. Check item Check work...

  • Page 339: 10) Id Unit Up/Down Error (Service Call 140 To 143)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(10) ID unit Up/Down error (Service call 140 to 143) Check item Check work Action to be taken at NG (10-1) Error occurs when the ID unit moves down (10-1-3) Sensor check Check item Check work...

  • Page 340: 11) Fuser Unit Error (Error 170 To 177)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(11) Fuser unit error (error 170 to 177) Check item Check work Action to be taken at NG (11-1) Jam occurs immediately after the power is turned on. (11-2-2) Temperature increase of fuser unit Check item...

  • Page 341: 12) Motor Fan Error (Error Code 122, 127, 051)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(12) Motor fan error (error code 122, 127, 051) (12-3) All fans of the printer do not rotate. (12-1) The low voltage power supply fan does not rotate immediately after the power is Check item...

  • Page 342: 14) Option Unit Cannot Be Recognized

    Check if the 2nd tray unit of MC860dn Replace 2nd tray specification is being used or not. unit. Duplex motor Check if the Duplex unit of MC860 Replace the Duplex specification is being used or not motor. (14-1-2) Check the system connection...

  • Page 343: 15) Led Head Cannot Be Recognized. (Error Code 131, 132, 133, 134)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(15) LED head cannot be recognized. (error code 131, 132, 133, 134) 7.5.2.(16) Toner cartridge cannot be recognized. (Error code 540, 541, 542, 543) (15-1) Service call 131 to 134 (LED HEAD Missing) (16-1) Error caused by the consumable items...

  • Page 344: Error Caused By The Defective Mechanism

    7. Troubleshooting Oki Data CONFIDENTIAL Note! Toner sensor operation check method using the SWITCH SCAN function of Action to be taken at NG the self-diagnostic mode. • Check operation condition of the respective ID motors by using the Motor & Clutch Test of the self-diagnostic mode.

  • Page 345: 17) Fuse Cut Error (Error Codes 150 To 155)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(17) Fuse cut error (error codes 150 to 155) 7.5.2.(18) Dew condensation error (Error 123) (17-1) Fuse cut error (18-1) Dew condensation error Check item Check work Action to be taken at NG Check item...

  • Page 346: 19) Connection Diagram

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.2.(19) Connection diagram Internal temperature Cover open thermistor switch Cover open Front Rear Bottom DUPLEX unit Fuser unit FAN1 sensor sensor sensor sensor sensor Fuser cooling FAN2 Sensor, Switch relay AMP3P RFID antenna clutch, solenoid...

  • Page 347: Troubleshooting The Abnormal Images

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.3 Troubleshooting the abnormal images 7.5.3.(1) Color has faded-out and blurred entirely. (Refer to Figure 7-2 A) ..... 348 (1-1) Color are faded-out and blurred............348 7.5.3.(2) Stain on white print (Refer to Fig. 7-2 B) ..........349 (2-1) Stain on white print (Partial stain) ............

  • Page 348: 1) Color Has Faded-Out And Blurred Entirely. (Refer To Figure 7-2 A)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.3.(1) Color has faded-out and blurred entirely. (Refer to Figure 7-2 A) Check item Check work Action to be taken at NG (1-1) Color are faded-out and blurred. (1-1-4) High voltage terminal Check item Check work...

  • Page 349: 2) Stain On White Print (Refer To Fig. 7-2 B)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.3.(2) Stain on white print (Refer to Fig. 7-2 B) (2-2) Stain on white print (Entire stain) (2-1) Stain on white print (Partial stain) Check item Check work Action to be taken at NG Check item...

  • Page 350: 3) All White Page Print (Refer To Fig. 7-2 C)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.3.(3) All white page print (Refer to Fig. 7-2 C) 7.5.3.(4) Vertical line is printed (3-1) All white page print on paper (4-1) Thin vertical line (with color) (Refer to Fig. 7-2 D) Check item...

  • Page 351: 5) Cyclic Abnormal Print (Refer To Fig. 7-2 E)

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.3.(5) Cyclic abnormal print (Refer to Fig. 7-2 E) 7.5.3.(6) Color registration error is heavy (5-1) Cyclic abnormal print in vertical direction. (6-1) Message “Color adjustment in progress” at power on is display short time...

  • Page 352: 7) All Black

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.3.(7) All black page print (7-1) All black page print on paper Check item Check work Action to be taken at NG (7-1-1) High voltage supply contacting condition CH terminal Confirm that the terminal coming from the...

  • Page 353: Action After Forced Initialization Of Flash

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.4 Action after forced initialization of Flash The following data are deleted or initialized by forced initialization (FLASH FORMAT) of Flash (1) Data that are deleted by initialization • E-mail address registration data • Abbrev. dial registration data •...

  • Page 354: Network Troubleshooting

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.5 Network troubleshooting 7.5.5.1 Connection error occurs with the Web browser If the printer setting page cannot be displayed by the web browser ”https://<printer IP Print cannot be activated from Utilities. address>”, check the followings.
  • Page 355 7. Troubleshooting Oki Data CONFIDENTIAL 7.5.5.1.1 Is the certificate created? 7.5.5.1.2 Is the certificate created? Log-on in as the administrator, and select “Security” “Encryption (SSL/TLS)”. Log-on in as the administrator, and select “Security” “Encryption (SSL/TLS)”. If the following screen is displayed, certificate of the printer is not created yet. (The same If the following screen is displayed, certificate has already been created, but the SSL/TLS screen is displayed when failed to create certificate.)
  • Page 356 7. Troubleshooting Oki Data CONFIDENTIAL Press “Send”. 7.5.5.1.3 Check version number of the Web browser.” Check version number of the Web browser in use. How to check version number. For Internet Explorer Launch the browser and select “HELP” “Version information”.
  • Page 357 7. Troubleshooting Oki Data CONFIDENTIAL For Netscape 7.5.5.1.4 Confirm encryption strength of a printer Launch the web browser and select “HELP” “Netscape”. Version display of the browser that is confirmed by section “7.5.4.1.3 Check version Recommended version is Netscape 6 and higher.
  • Page 358 Check the “Encryption Strength”. Launch AdminManager and select (by highlighting) a desired printer from the printer list. Press the “Oki Device Setup” button, or alternately select “Setup” “Oki Device Set the “Encryption Strength” to “Weak” and press the “Apply” button.
  • Page 359 7. Troubleshooting Oki Data CONFIDENTIAL A message prompting your confirmation will be displayed. Click “Yes”. (NIC reboots Solution: Set the printer encryption strength to “Weak”. to reflect the setting.) How to change encryption strength with Telnet Note! Telnet cannot be used by default. To change the encryption strength, Telnet must be set to Enable.
  • Page 360 7. Troubleshooting Oki Data CONFIDENTIAL Select the menus in this order: [4: Security Config] [5: Cipher (SSL/TLS)] [2: Cipher Strength]. Then, change the cipher strength as desired (1: Strong, 2: Standard, 3: Weak). 360 / 43967002TH Rev. 1...

  • Page 361: Print Operation Is Not Possible

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.5.2 Print operation is not possible 7.5.5.2.1 Check OS (Operating System) The IPP print (encryption) function is supported by Windows 2000 and Windows XP only. If print operation is not possible by using the encrypted IPP printer, check the followings.

  • Page 362: Cannot Create Certificate

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.5.3 Cannot create Certificate 7.5.5.4 Installation of Certificate is not possible When Certificate cannot be created, the following causes are probable. When installation of Certificate fails, the following causes are probable. Take an appropriate measure by referring to the following items.
  • Page 363 7. Troubleshooting Oki Data CONFIDENTIAL 7.5.4.4.2 “Network card is initialized” 7.5.5.4.4 “Installation of intermediate Certificate” is desired If network card is initialized (to default setup) while creation of Certificate of certification Some certification authorities use the procedure of installing the SSL server Certificate (printer authority is in progress (during the period starting from creation of CSR up until installation of Certificate) and the intermediate Certificate into printer as the same time.
  • Page 364 7. Troubleshooting Oki Data CONFIDENTIAL 3. The “Certificate Import Wizard” is displayed. Install Certificate in accordance with the displayed procedure. Select “Automatically select the certificate store based on the types of certificate”. Then, the Certificate will be installed automatically. 364 /...

  • Page 365: Other Questionnaires

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.5.5 Other questionnaires Also, communication time for IPP print is shown below. PCL NULL Data (31,464,978 bytes) is used as the print job. Other probable questionnaires are described below. (NULL Data is the data that receives process which enables measurement of maximum communication speed of network communication by minimizing the PCL processing.)
  • Page 366 7. Troubleshooting Oki Data CONFIDENTIAL 7.5.5.5.6 The error message “The security certificate was issued by a 2. Press the “General” tab of the displayed Certificate information, and press “Install Certificate” button. company you have not chosen to trust. View the certificate to determine whether you want to trust the certifying authority”...
  • Page 367 7. Troubleshooting Oki Data CONFIDENTIAL 3. The “Certificate Import Wizard” is displayed. Install Certificate in accordance with the displayed procedure. Select “Automatically select the certificate store based on the types of certificate”. Then, the Certificate will be installed automatically. 7.5.5.5.7 The error message “Name of security certificate is invalid or does not match the site name”...

  • Page 368: Restrictions When Using Internet Explore 7

    7. Troubleshooting Oki Data CONFIDENTIAL 7.5.5.6 Restrictions when using Internet Explore 7 Solution: When “Continue browsing this site (not recommended)” is clicked on the warning screen, the web page will be displayed. Several restrictions are imposed when using Internet Explore 7. This is because security However, it has no effect on the web page function.

  • Page 369: Fuse Check

    7. Troubleshooting Oki Data CONFIDENTIAL 7.6 Fuse check If the following error is issued, check the corresponding fuse of the CU control board, PU Table 7-7 Fuse specifications control board and high voltage power supply board. CU PCB (Refer to Table 7-6.)

  • Page 370: Moving The Mc860 And Transportation Method

    7. Troubleshooting Oki Data CONFIDENTIAL 7.7 Moving the MC860 and transportation method Press [User Install]. 7.7.1 Moving the MC860 1. Set the [Mirror Carriage mode] to ON. Press the < SETUP > key. Press [ ] two times and select [User Install] screen - [3/3].
  • Page 371 Press [Shutdown] Dedicated tool Screw When the following screen is displayed, turn the POWER switch of the MC860 to ON. Return the two caps that are removed in step to the original position. 371 / 43967002TH Rev. 1...

  • Page 372: Transporting The Mc860

    • Papers in the trays 1. Set the [Mirror carriage transport mode] to ON. 3. Be sure to hold the MC860 with three persons or more to transport. Press the < SETUP > key. Note! After moving the MC860, be sure to release the mirror carriage lock before turning ON the power.
  • Page 373 7. Troubleshooting Oki Data CONFIDENTIAL Press [ ] two times and select [User Install] Remove the two caps. screen - [3/3]. Press the [Mirror Carriage mode] Tur n the t wo s cr ew s with the supplie d dedicated tool in the direction of arrow to fix the mirror.
  • Page 374 Document table lock lever Press [Shutdown] 4. Press the top cover OPEN button and open the top cover. When the following screen is displayed, turn the POWER switch of the MC860 to ON. Top cover Top cover button 374 /...
  • Page 375 7. Troubleshooting Oki Data CONFIDENTIAL 5. Remove the four image drum cartridges and place them on a 7. Close the top cover. flat workbench. Caution Failure to observe the caution may result in burn injury. Top cover The fuser unit gets very hot. Do not touch the fuser unit.
  • Page 376 9. Separate the nit. If add-on tray unit is not installed, go to step 10. When separating the MC860, separate it by reversing the steps of installation. For details, refer to “Add-on tray unit” (Basic Operation edition). 10. Protect the MC860 with cushions.

  • Page 377: Connection Diagrams

    Oki Data CONFIDENTIAL Connection Diagrams 8.1 Resistance value check ............378 8.2 Parts location ................382...

  • Page 378: Resistance Value Check

    8. Connection Diagrams Oki Data CONFIDENTIAL 8.1 Resistance value check Unit Circuit diagram and configuration Part drawing Resistance value Brown Transport belt Between pin-1 and pin-2: 3.4 motor Between pin-3 and pin-4: 3.4 Yellow Blue ID motor Across F1: Less than 1 378 / 43967002TH Rev.1...
  • Page 379 8. Connection Diagrams Oki Data CONFIDENTIAL Unit Circuit diagram and configuration Part drawing Resistance value Between pin-1 and pin-2: 6.1 ID up/down motor Between pin-3 and pin-4: 6.1 Fuser motor Across IP1: Less than 1 379 / 43967002TH Rev.1...
  • Page 380 8. Connection Diagrams Oki Data CONFIDENTIAL Unit Circuit diagram and configuration Part drawing Resistance value Between pin-1 and pin-2: 3.4 Paper feed motor Between pin-3 and pin-4: 3.4 Both-side print Between pin-1 and pin-2: 2.4 motor Between pin-3 and pin-4: 2.4 2nd tray paper feed Between pin-1 and pin-2: 3.4...
  • Page 381 8. Connection Diagrams Oki Data CONFIDENTIAL Unit Circuit diagram and configuration Part drawing Resistance value Thermostat Upper #1 800W Upper #2 350W Lower 13P-RWZV-K4GG-P4 CZHR-07V-S Between pin A-6 and pin A-7: Approx. 8058 k to 5338 k Upper center thermistor...

  • Page 382: Parts Location

    8. Connection Diagrams Oki Data CONFIDENTIAL 8.2 Parts location (1) Print Engine Controller PCB (PVM.PCB) Soldering side Component side * The specified article numbers comply with the RSPL. HOPIDUP SIZE R97R95 R39 R49 POWLED1 FET3 FET1 FET4 FET2 BF25 R54R85...
  • Page 383 8. Connection Diagrams Oki Data CONFIDENTIAL (2) Main Controller PCB (TB2.PCB) Component side CHEAD MHEAD YHEAD KHEAD R119 DL MDDE IC_VREF CP12 RM81 RM74 CCP2 RM73 CC10 CC13 C154 +CCP1 RM82 RM32 RM72 RM48 C137 CLED1 CC12 PAD25V CLED2 RM47...
  • Page 384 8. Connection Diagrams Oki Data CONFIDENTIAL Soldering side CC503 CC502 DBF511 DBF507 DBF515 DBF503 DBF513 DBF509 DBF505 DBF501 DBF514 DBF510 DBF506 DBF502 DBF516 DBF512 DBF508 DBF504 C821 C820 C819 C818 C817 C841 IGTD501 C836 C833 C835 RM584 C842 C798 RM583...
  • Page 385 8. Connection Diagrams Oki Data CONFIDENTIAL (3) Scanner I/F.PCB (MZA.PCB) (4) Relay PCB (P6Y.PCB) Component side Component side C127 C125 C120 C121 LED1 RM66 SCPOW C118 RM65 C113 R106 R104 R102 R109 RM58 RM60 RM62 RM64 R105 CP19 R103 R101...
  • Page 386 8. Connection Diagrams Oki Data CONFIDENTIAL (5) Both-Side Print Control PCB (V7Y-4.PCB) Component side Soldering side MAIN1 D510 FET502 R542 R541 C535 R544 R543 R501 J520 R511 J503 R506 Q502 R557 R556 TR502 R555 R554 R553 R552 J514 C504 J505...
  • Page 387 8. Connection Diagrams Oki Data CONFIDENTIAL (6) Second Tray Control PCB (V7Y-3.PCB) Component side Soldering side MAIN1 D510 FET502 R542 R541 C535 R544 MAIN2 R543 R501 J520 R511 J503 R506 Q502 R557 C519 R556 TR502 C518 R555 C517 R554 C516 R553...
  • Page 388 8. Connection Diagrams Oki Data CONFIDENTIAL (7) Control Panel PCB (PRP .PCB) (8) Toner Low Sensor PCB (PRZ.PCB) Component side Soldering side SSNS C503 C502 C504 C501 R508 R510 R506 R505 R504 R501 R502 R514 R515 388 / 43967002TH Rev.1...
  • Page 389 8. Connection Diagrams Oki Data CONFIDENTIAL (9) Entrance Sensor PCB (RSF.PCB) (11) High-Voltage Power Supply PCB * The specified article numbers comply with the RSPL. (10) Color Adjustment Sensor PCB (PRC.PCB) TR-K TR-Y TR-M TR-C TR-K TR-Y TR-M TR-C 389 /...
  • Page 390 8. Connection Diagrams Oki Data CONFIDENTIAL (12) Low-Voltage Power Supply PCB (13) ID Unit ID unit (for consumable items) Contact Fuse Toner Low Sensor PCB (PRZ.PCB) Contact ID unit 390 / 43967002TH Rev.1...
  • Page 391 8. Connection Diagrams Oki Data CONFIDENTIAL (14) Transfer Belt Unit Transfer belt unit (for consumable items) Contact Fuse Driver Relay PCB (P6Y PCB) Contact Transfer belt unit Fuse 391 / 43967002TH Rev.1...

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