Support; Getting Help - Arris DCX3600-M User Manual

Support

Getting Help

Please contact your service provider if you require assistance with your set-top box. If directed
to contact ARRIS use the numbers below.
The Technical Assistance Center (TAC) provides assistance 24 hours a day, 7 days a week. To
open a case, use one of these contact methods:
•
Customers in North American should call the TAC at 888-944-HELP (888-944-4357).
•
Customers outside North America should call the TAC at 215-323-2345.
•
For Spanish language support, call 215-323-2346.
Contact the TAC by e-mail at
Set-Top Entertainment Hub DCX3600-M • User Guide
365-095-25659 x.1
Tac.Helpdesk@arrisi.com
Support
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