• If you do not have access to the TouchTunes Dashboard, request a copy from TouchTunes Technical Support. See “Contacting TouchTunes” on page 4. • If you have access to the TouchTunes Dashboard, log on to the Dashboard and open the Documentation page. See the TouchTunes Dashboard User Guide.
Click OK when prompted to continue. labelled areas on the UI. Navigate to the Broadband Settings area. Vertical bar Separates menu Choose TouchTunes | Contacts from the Navigation commands. menu. Bold with a Description of what a UI Jukebox Location: Lists jukeboxes by their current...
Page 9
Important Safety Information CAUTION: The LCD displays inside Allegro MX-1 contain mercury. Disposal of this material may be regulated in your area due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance at www.eiae.org. CAUTION: Unplug this apparatus when unused for long periods of time.
• The serial number of any component you believe to be defective. • The date/time of the problem. • Actions performed immediately before the problem occurred. • Any additional comments. If you require assistance with this or any other TouchTunes product, please call or email technical support. We value your comments.
This chapter provides an overview of the Allegro MX-1 jukebox and explains how to access its major components. Introducing Allegro MX-1 The Allegro MX-1 is TouchTunes’ new re-designed and streamlined floor-model jukebox Models may differ slightly from those illustrated in this document. U.S. Model: Dual bill acceptor Canadian Model: Single bill acceptor, and card reader.
Allegro MX-1: An Overview Evolving from the design of TouchTunes’ hugely successful Allegro, the advanced and innovative Allegro MX-1 boasts the following among its attractive design features and benefits: • A smaller footprint, allowing for installation in locations of a wide variety of shapes and sizes.
• 0 - 40 deg. C ambient temperature. • Designed to withstand normal transportation vibration and support frequent moving, (in and out of location, pickup transport). Amplifier Overview The Allegro MX-1 jukebox is equipped with two versions of the TouchTunes class D digital audio amplifier:...
Page 15
Amplifier Overview • A 3-channel amplifier: This amplifier is incorporated into the Allegro MX-1’s internal sound system, providing sound for audio zone 1. The 3-channel amplifier supports daisy-chaining of audio components. • A 4-channel, 2-zone amplifier: This amplifier provides sound for audio zones 2 and 3, and does not support daisy-chaining of equipment.
Allegro MX-1: An Overview JCB Computer Overview The central computer in your Allegro MX-1 jukebox, called the JCB, is a specially designed computer mounted inside the Allegro MX-1 that runs the jukebox. Like a regular laptop or desktop computer, the JCB contains a hard drive and USB connectors for attaching peripherals. To conserve space, the JCB has connections on both its top and bottom panels, as well as controls and indicators on its front panel.
Accessing Components Front Panel Layout of JCB: Front Panel Controls—o) Setup button; p) Volume control buttons; q) Power status indicators; r) Switching power status indicators; s) Coin acceptor activity indicator; t) Bill acceptor activity indicator; u) Wired remote activity indicator; v) Hard drive activity indicator; w) Overheat indicator; x) Diagnostic LED; y) Power button for monitor and acceptors Note: The power button (y) does not turn off the jukebox computer.
Allegro MX-1: An Overview When the jukebox is powered up, and the door is opened, the optically controlled service light illuminates the interior of the cabinet. See “Service Light” on page 16 for details. Accessing the Service Tray The service tray, located in the rear of the enclosure, provides access to the computer, amplifier(s) and power supply.
Page 19
Accessing Components 2. Locate the two locking slide rails on either side of the service tray at the rear of the cabinet’s interior. Opening the service tray 3. Disengage the rails from the locking tabs by pressing them inward toward the center of the enclosure, and then pulling back as far as they can travel.
Page 20
Allegro MX-1: An Overview Closing/Locking the Service Tray In order to prevent unauthorized access to the Allegro MX-1’s components, it is important to close and lock the service tray when you have completed servicing. To close and lock the service tray: 1.
Page 21
Accessing Components Routing Cables to the Service Tray Components The Allegro MX-1 is designed with two cable access ports on the service tray that allow you to route outside cables (such as for telecommunications and speakers for zones 2 and 3) to internal jukebox components.
Note: A reflective strip for the optical sensors is mounted on the interior of the door (adjacent to the payment acceptors). To ensure proper continued operation of the service light component, TouchTunes recommends that you keep this reflective surface clean when making a service call. Accessing the Rear of Monitor Should minor adjustments be required, you can access the On-Screen Display (OSD) controls on the rear of the monitor by reaching up from within the enclosure.
Page 23
Accessing Components Note: Refer to the legend provided on the self-adhesive label affixed to the cabinet below the monitor bezel to guide you when performing monitor adjustments. Sample monitor control legend. Note: The controls on your model may differ. Accessing the monitor To remove the monitor entirely for servicing or replacement: 1.
Allegro MX-1: An Overview 2. Grasp the monitor assembly by its bottom center, lift upward and then outward. Location of monitor mounting screws Transporting Allegro MX-1 The Allegro MX-1 is equipped with transport handles built in to the rear of the enclosure. Use these handles when transporting the Allegro MX-1 and when maneuvering it into position at the location.
Page 25
Transporting Allegro MX-1 You can lay the Allegro MX-1 on its back when transporting it, and use the transport handles as rails to slide it in or out of a pickup truck bed or van. Resting it on its handles also provides protection for unpackaged transportation of the jukebox, preventing scratching of the cabinet.
Page 26
Allegro MX-1: An Overview • By tilting the jukebox backwards onto a cart, you risk placing the weight of the jukebox on the heat sinks of the 2 amplifiers, which may cause them to dislodge from their mountings on the service tray and become vulnerable to subsequent damage Incorrect Incorrect...
Page 27
Transporting Allegro MX-1 2. Disconnect the power and network cables. 3. Close and lock the jukebox. 4. To the extent possible, protect the jukebox for transportation. 5. Maneuver the jukebox close to the rear of the vehicle, remove it from the hand cart, and position it with its back facing the vehicle.
Unpacking and Checking Jukebox Components A TouchTunes jukebox is delivered in several boxes, including boxes for the jukebox hardware components and a parts kit. The following table shows the dimensions and weight of the Allegro MX-1 jukebox:...
Setting Up a Broadband Connection Every night, a TouchTunes jukebox contacts the main TouchTunes server over the Internet to do the following tasks: • Download any new songs chosen by location owner or operator through the TouchTunes Dashboard.
Internet access before you can set up a broadband connection for the jukebox. Note: Dial-up Internet connection is supported and is available as an option. Contact TouchTunes for details. See “Contacting TouchTunes” on page 4. Preparing Tools for Installation The following list shows tools that you may require to install the Allegro MX-1 jukebox.
Installing the Allegro MX-1 Jukebox This chapter explains how to install the Allegro MX-1 jukebox, including setting up its hardware and connecting it to a broadband network Installing the Allegro MX-1 Jukebox In this section, you install the Allegro MX-1 jukebox, level it so it is stable and then open its case. To install and level the Allegro MX-1: 1.
Page 34
Installing the Allegro MX-1 Jukebox 2. If you were unable to move the Allegro MX-1, locate the four levellers below the front and rear of the case. Levellers for the Allegro MX-1; frontal and bottom views The front and rear levellers must be adjusted from the top, using a long-handle driver with an Allan bit (included in your parts kit).
Replacing the Lock for the Allegro MX-1 By default, locks for all TouchTunes Allegro MX-1 jukeboxes are keyed exactly alike. You can replace the pre-installed lock in any TouchTunes jukebox with another lock that is keyed differently.
• The SATA hard disk drive is designed for use in a JCB computer only, and is incompatible with previous TouchTunes jukebox computers. • IDE hard drives such as those used in MJS computers are suitable for use in MJS, Tower, and Maestro jukeboxes only, and cannot be installed in the JCB.
Page 37
Note: Operators who are accustomed to installing the IDE drives found in previous models of TouchTunes jukeboxes may find that the thumb screw on the SATA enclosure requires significantly more rotations before the hard drive is properly seated.
Page 38
Installing the Allegro MX-1 Jukebox Tighten with screwdriver. Do not, under any circumstances, attempt to force the wrong type of hard WARNING: drive into the HD slot of your jukebox computer. By doing so, you risk serious damage to the hard drive and the computer. 6.
Connecting the Allegro MX-1 to the Broadband Network • There is no play between the hard drive and the JCB when you pull downward on the handle of the hard drive tray. If you detect any play in the hard drive tray, then, using a slot-head screwdriver, tighten the thumb screw firmly into the JCB and test again until no play is detected.
Page 40
Connecting Allegro MX-1 to the network The physical connection from the jukebox to the broadband network is now complete. You will later configure the communications settings for the broadband network so the Allegro MX-1 can contact the TouchTunes server using this connection.
JCB when the jukebox is shipped. Note: For optimum sound coverage, TouchTunes recommends disconnecting the internal satellites and, instead, connecting all the external satellites to the internal (zone 1) sound system.
Page 42
Installing the Allegro MX-1 Jukebox A second 4-channel amplifier is provided to accommodate zone 2 and zone 3 audio requirements. Zone 2 left & right speakers Zone 3 left & right speakers JCB (Audio Out 3) JCB (Audio Out 2) 4-channel amplifier (zones 2 and 3) Unlike the 3-channel model, the 4-channel amplifier does not support daisy-chaining of components;...
WARNING: When connecting external satellite speakers, you MUST: • Disconnect all the internal satellite speakers (not the bass box). • Connect all four external satellite speakers (TouchTunes p/n 700185-001). The external and internal satellite speakers cannot work together. THIS PROCEDURE IS APPLICABLE TO the 3-CHANNEL AMPLIFIER USING ZONE 1 AUDIO ONLY.
Page 44
Installing the Allegro MX-1 Jukebox 4. Wire the ends of the 2 left satellite speaker wires to the Euroblock connector and ensure correct polarity by using the following figure as a guide. Left channel Right channel satellites satellites Euroblock Euroblock To bass box From EQ box Connecting Satellite Speakers...
Similarly, wiring two pairs of Bose model 301 speakers in parallel will result in unsatisfactory performance and may cause damage to your equipment. Example 1: TouchTunes 2-Way Speakers This example illustrates wiring of TouchTunes 2-way speakers (maximum 4 per channel) for a total impedance load of 4 ohms. Row 1...
Installing the Allegro MX-1 Jukebox Example 2: Bose 301 Speakers This example illustrates wiring of Bose 301 speakers (maximum 4 per channel) for a total impedance load of 6 ohms. Row 1 Row 2 Bose 301 Speakers Wiring Row (series) impedance specifications Row 1 2 speakers in series: 6.0 ohms + 6.0 ohms for a total of 12 ohms per row.
Connecting Power to the Allegro MX-1 5. Connect left and right speakers to the amplifier by pressing their euroblock connectors firmly into the left and right channel audio output connectors for Zone B on the amplifier. 6. Power up the unit by connecting the power cord between the Allegro MX-1’s internal power supply and the power connector on the amplifier.
Installing the Allegro MX-1 Jukebox 4. Set the power rocker switch on the Allegro MX-1’s power supply to ON. Note: This switch only controls switching of the Allegro MX-1’s computer—not the other outlets of the power supply. Power supply main switch The jukebox’s computer powers up, checks the jukebox hardware components and then begins loading its system software.
Connecting Power to the Allegro MX-1 Area enlarged Adjusting the wire strain-relief slider to close the cable channel Closing the Allegro MX-1 Case Once you have turned on the Allegro MX-1, close and lock its case. To close the jukebox: 1.
You can now use the touchscreen to activate the jukebox and configure its settings using the system software. 2. Follow the procedure in “Activating the Jukebox” to configure and initiate communications with the TouchTunes server and activate the jukebox.
Activating the Jukebox This section describes how to activate your TouchTunes Allegro MX-1 jukebox after you have completed the hardware installation. Activation Procedure In general, activation of your jukebox involves the steps listed in this section. Step-by-step procedures are elaborated on in the rest of the document.
Activating the Jukebox The Jukebox Software initialization screen appears indicating that the jukebox is starting the installation process. Jukebox Software Initialization Screen Configure the Jukebox After the jukebox has initialized, the Calibration screen appears. Note: If there is a corruption in the jukebox’s ID chip or other serious error, the Calibration screen will not appear but rather an error will be indicated.
Page 53
Select Settings to Use In the Settings screen, you select where to get the jukebox settings from. Settings include mixer levels, credit rules, the remote ID, and the other configurable options available from the Operator interface or via the TouchTunes Dashboard.
Page 54
Activating the Jukebox Languages The Languages screen enables you to select a primary (default) language and an optional second language for the customer interface. Languages Screen • Make your language selection(s), and then press Apply to continue. Settings 1. Touch one of the following: Settings Screen Note: For new Gen 3 jukeboxes, the only available option is the first one—the second and third options are provided for cases where the hard drive has been replaced, such as when migrating...
Page 55
This option is not available if you have installed a new hard-drive into the jukebox. • Download the settings from the TouchTunes server: Touch to retrieve the settings from the TouchTunes server. For example, use this option on a jukebox where the software has been previously installed, where the ID chip stays in place, but a new hard-drive is swapped in.
Page 56
The Calling window controls allow you to specify the nightly time range during which the jukebox will communicate with the TouchTunes server. Use the corresponding plus (+) and minus (-) buttons to specify the starting and ending times for communication.
Page 57
Activation Procedure • Config: Use this button to display a scrolled window (as shown below) from which you can select the location’s time zone. Use the scrolling controls to move up and down through the list, touch a time zone to select it, and then press APPLY. Time Zone Selection The Connection type controls allow you to choose the type of network connection for the jukebox.
Page 58
Activating the Jukebox A window with a numeric keypad displays. Static IP Address Configuration Window 3. Using the keypad, type in the static IP address supplied by the ISP. Note: The pound (#), asterisk (*), and minus (-) keys are used for entering dial-up information only, and are not used when entering data for a broadband connection.
Page 59
• Host Resolving: Indicates whether the jukebox is connected to the internet. • Logged In: Indicates whether the jukebox is logged into the TouchTunes server. The jukebox must be able to log into the TouchTunes server to receive activation information and perform transactions, such as returning daily sales information.
For example, if there is maintenance being performed to the TouchTunes Dashboard on the TouchTunes server, data access may be offline. In this case, the jukebox will still be able to receive new music, but any settings you make for it via the TouchTunes Dashboard will not be registered on the jukebox until data access is restored.
Encountering a Serious System Error Under serious conditions—whether major system problems with hardware or software—an error screen appears upon jukebox initialization indicating that you should contact TouchTunes, as no other action can be taken. See “Contacting TouchTunes” on page 4.
Post-installation This section describes how to set up and test your TouchTunes Allegro MX-1 jukebox after you have completed the hardware installation and software activation. Activating the Operator Interface The Operator interface is composed of all the screens that you reach via the Operator menu.
Page 64
Post-installation The jukebox displays the Operator main menu. Operator Main Menu The Operator main menu is the root menu from which you can access all the other screens of the operator interface.
Setting Up the Remote Control Setting Up the Remote Control TouchTunes’ new wireless remote control is a single-frequency remote that transmits a 433.92 MHz (FSK) signal for jukeboxes with the new receiver/demodulator. The red indicator LED flashes when the remote transmits or when it is being programmed.
Post-installation 1. Press the keys at the same time and hold them down until the red indicator light POWER blinks two times. Press and hold to set remote control ID. Setting Remote ID 2. Enter the new three-digit code to use. The new code must be in the range 3.
Setting Up the Remote Control 3. Watch the display. When prompted, press the MIC VOL UP key on the remote control. On-screen Instructions The display will show a success message and return to the Options screen. 4. Test the remote by raising and lowering the jukebox volume as it is playing. Key Assignments and Functionality The keys on the remote are pre-programmed for the following functions.
Page 68
Post-installation Function For future use. F1, F2, F3, F4 Left-arrow, right-arrow, OK For future use. PlayPorTT Key Assignment The new remote is pre-programmed to release PlayPorTT handheld game consoles from their docking stations using a special sequence of key strokes. To release a PlayPorTT from its dock: 1.
Configuring the Bill Acceptor(s) Configuring the Bill Acceptor(s) 1. On the Operator Interface, open the Hardware Options screen. Hardware Options screen From this menu, you can configure the jukebox to use two bill acceptors or one. By default, this option is turned ON. •...
Post-installation The Money | Options screen displays. Money | Options screen Testing the Bill and Coin Acceptors To test the bill acceptor: 1. In the COIN & BILL ACCEPTOR area, press the TEST button. The test screen appears. Bill and Coin Acceptor Test Screen 2.
Testing the Payment Acceptors The screen refreshes, indicating the denomination of the bill that was inserted, as well as the origin of the bill (first or second bill acceptor). Denomination Source Acceptor Status Message By default, the bill acceptor is configured as follows: •...
Page 72
Post-installation 2. Insert a credit card into the card reader with the magnetic strip up and to the right, and then remove your card. If your installation is successful, a message displays, as illustrated in the figure below. Credit Card Reader Success Message...
Changing the Front Panel Poster Changing the Front Panel Poster Allegro MX-1’s front panel poster is housed in an easily accessible poster bay with a clear polycarbonate bay window. Changing the Allegro MX-1’s poster does not require the use of any tools.
6. Reinstall the poster bay by pushing it inward until the tabs lock in place. Adjusting Monitor Brightness/Contrast To optimize the vertical field of view for the Allegro MX-1 touch screen, TouchTunes recommends performing the quick and easy adjustments described herein during setup and installation of the jukebox.
Page 75
Adjusting Monitor Brightness/Contrast Front view X-ray view Accessing the Monitor Controls 3. Press the MENU button once. 4. Press the left-arrow button until the desired contrast level is reached. 5. Press the SET button. 6. Press the MENU button to exit the OSD. Ensure that the brightness of your display is set to 100.
Post-installation Enabling DSP Equalization TouchTunes’ newest JCB jukebox computer boasts DSP technology for improved audio quality, equalization, and noise reduction. The DSP EQ feature—individually controllable for all 3 audio zones—is, by default , turned off in the jukebox software and must be turned on via the Operator interface.
Connecting an External Audio Source Connecting an External Audio Source The Allegro MX-1 can accept input from an external audio device as long as this device has a line level stereo output (from 300mV to 1 V RMS). Most audio devices, such as tape decks, receivers, CD players, or radios have such an output.
Post-installation Procedure To connect an external audio source to the Allegro MX-1, you must use the line-input DI box (part no. 700167-001) supplied with your parts kit. Refer to the following figure when performing this procedure. Power adaptor (not used for JCB) Audio source Note: Ensure that any...
Dry contact (optional) Sends a signal to the jukebox to indicate that the mic switch has been pressed. Note: TouchTunes’ newly designed MIC box has a bypass switch, enabling the use of any microphone, regardless of whether it has a talk-over switch.
Post-installation • Tools: You will need tools (such as a drill and stapler) to run the microphone cable at the location. Procedure To connect a microphone to the Allegro MX-1, you must use the MIC box (part no. 700166-001) and the 4-pin Euroblock connector (part no. 100000-001) supplied with your parts kit. Refer to the following figure when performing this procedure.
Page 81
Connecting a Microphone 3. Loosen the screws along the top of the connector using a flat-head screwdriver, if necessary. Overhead view Euroblock terminals 4. Wire the ends of the 4 microphone wires to the Euroblock connector using the legend on the DI box’s label as a guide.
Page 82
Post-installation 12.Activate the Operator menu and adjust the input gain for the microphone. Mixer Input Screen Note: The Mixer Input screen includes a Microphone Boost button, which is independently controllable for the three audio zones. The default value is OFF. Adjust your microphone gain and boost settings as required.
Relocating the Wired Remote (Optional) Relocating the Wired Remote (Optional) The wired remote control for the Allegro MX-1 is installed on the rear wall of the cabinet. For the majority of installations, this location is most suitable and convenient. However, some establishments may wish to relocate the wired remote in a location more suited to their particular requirements.
Connection Diagrams This appendix provides connection diagrams showing connections within the Allegro MX-1 jukebox, as well as those outside of the jukebox. Overview This appendix provides a block wiring diagram showing all connections within Allegro MX-1 jukebox components, as well as those between the jukebox and other external components, such as audio amplifiers.
JCB Top Panel Connections Zone 3 Left Zone 3 Right Zone 2 Left Zone 2 Right 4-ch. amp House audio input Card reader To USB port no. 6 Modem or router External video: For future expansion External lightshow 3-ch. amp console Bass box Microphone...
JCB Bottom Panel Connections JCB Bottom Panel Connections To 4-channel amp To 3-channel amp Power out to switched equipment Power supply Power in from Switch controls power supply computer Video cable chip port Digital counter Door alarm Coin acceptor (where installed) Touch screen Internal lightshow...
Parts Catalog This chapter provides information to help you locate and identify the parts of your Allegro MX-1 jukebox. Assembly Use the following illustrations and the table on page 104 to identify the parts of your Allegro MX-1. Note: Models may differ slightly from those illustrated.
Parts List Item Part no. Description Qty. Assembly Note 400561-001 ARCH LENS, LEFT 400561-002 ARCH LENS, RIGHT 400437-001 ARCH LENS, TOP 400438-001 ARCH SHADE, LEFT 400438-002 ARCH SHADE, RIGHT DOOR FRAME ASSEMBLY 3,6,7,19 400450-001 DOOR FRAME, TOP 400451-001 DOOR FRAME, BOTTOM ORDER W/ 6d, 6e, 10(3x) 400511-001...
Page 111
Assembly Item Part no. Description Qty. Assembly Note LED MODULE ASSEMBLY LEFT 400456-001 LED MODULE HOLDER, LEFT LED MODULE ASSEMBLY RIGHT 400456-002 LED MODULE HOLDER, RIGHT 300159-001 LED MODULE SERVICE TRAY ASSEMBLY 8,9,10,17 400578-001 SERVICE TRAY 400426-001 SERVICE TRAY MOUNTING PLATE 400424-001 LOCKING SLIDER, LEFT 400424-002...
Page 112
Item Part no. Description Qty. Assembly Note 400514-002 TOP ARCH END REFLECTOR (NOT SHOWN) 300268-001 RF MODULE 12,18 300270-001 ID MODULE 12,18 700038-002 WIRED REMOTE 12,18 300312-001 SERVICE LIGHT MODULE 12,18 CIRCUIT BOARD SUPPORT 400579-001 LIGHT PIPE 400462-001 LOCK ASSEMBLY 400510-001 DOOR GUIDE, LOWER 400475-001...
Warranty Repair and Replacements • TouchTunes Interactive Networks warrants that the product is free from defects in material or workmanship under normal operation. • Any replacement parts furnished at no cost to the purchaser in fulfillment of this warranty are...
Any services or repair outside the scope of this limited warranty shall be at TouchTunes Interactive Networks rates and terms then in effect. • Normal “Wear and Tear” as determined by TouchTunes Interactive Networks, is NOT covered by this warranty.
15% and up to 40% restocking fee shall apply. Products beyond 4 (four) months in age are not eligible for consideration. • If within 7 days of product receipt the purchaser notifies TouchTunes Interactive Networks that the product is defective or damaged we may waive the restocking fee. The restocking fee may also be waived for the following: •...
Freight Claims and Shipment Damage • If the purchaser receives the original product in damaged condition, notify TouchTunes Interactive Networks Repair Department or Customer Service immediately. If the shipment was made by a TouchTunes Interactive Networks “prepay and add freight” service, TouchTunes Interactive Networks shall help the purchaser process the damage claim.
Need help?
Do you have a question about the Allegro MX-1v and is the answer not in the manual?
Questions and answers