Troubleshooting
Issue
I cannot call entries in the
phonebook.
The unit returns to standby
mode while adding or
editing phonebook entries.
Programming
Issue
The unit returns to standby
mode while programming
the unit.
I cannot program the unit.
After I changed the
settings, the changes do
not take effect.
Display Messages
Message
Busy
Reject Call
66
Operating Instructions
Possible Cause & Solution
•
You are trying to make a TEL line call, but the unit is not set
to make TEL calls.
→
Make sure the "Line Selection" setting is set to "IP +
TEL".
•
You are trying to make an IP line call, but the "Operation
Mode" setting is not correct.
→
Change the setting to "Peer to Peer" if you want to
make or receive peer to peer IP calls (i.e., calls made by
specifying the called party's IP address).
→
Change the setting to "IP-PBX" if you want to make or
receive intercom and outside calls as a SIP extension of
the connected PBX.
•
1 minute has passed since you pressed a button.
→
If you pause for over 1 minute while adding or editing
phonebook entries, the unit returns to standby mode.
Possible Cause & Solution
•
1 minute has passed since you pressed a button.
→
If you pause for over 1 minute while programming the unit,
the unit returns to standby mode.
•
You are on a call.
→
Program the unit once you have finished the call.
•
A call is being received.
→
The unit exits programming mode automatically when a
call is received. Program the unit again once you have
finished the call.
•
The unit must be restarted before the new setting becomes
effective.
→
Restart the unit.
Possible Cause & Solution
•
The called party is busy (displayed for IP calls only).
→
Try again later.
•
The called party rejected your call (displayed for IP calls only).
→
Try again later.
Reference
page 23
page 26
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Reference
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page 45
Reference
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Document Version
2010/02