Panasonic KX-NT700 Operating Instructions Manual page 62

Troubleshooting
Issue
I cannot use the unit for PS
or PC calls.
I cannot redial by pressing
[REDIAL/PAUSE].
62 Operating Instructions
Possible Cause & Solution
•
The Portable Station (PS) or computer is not connected
correctly.
→
Confirm you are using the correct cable to connect to the
device, and that the cable is connected properly.
•
The operation mode is set to "USB Audio".
→
When the operation mode is set to "USB Audio", you
cannot make or receive IP, TEL, PS or PC calls. Change
the setting to "Peer to Peer" or "IP-PBX".
•
The PS or PC line is not selected.
→
Confirm that "PS" or "PC" is shown in the upper-right corner
of the display. Press the center function button ([F2]) to
change the line if necessary.
→
Make sure the "Line Selection" setting is set to "IP +
PS" (for PS calls) or "IP + PC" (for PC calls).
•
The PS or computer is not able to make or receive calls.
→
Disconnect the audio cable from the device and confirm
that the device is able to make or receive calls. If the
device cannot make calls, you cannot use the unit for PS
or PC calls. Refer to the operating instructions for the
device.
•
The number you are trying to redial is too long.
→
If the dialed number contains too many digits (more than
32 digits for IP calls with IP-PBX connection, more than
128 digits for TEL calls), it cannot be redialed correctly.
•
You pressed [REDIAL/PAUSE] after you began dialing.
→
If you press [REDIAL/PAUSE] after you begin dialing a
phone number, the button functions as the pause button.
To redial the last number dialed, press [
PAUSE]. To redial one of the last 10 phone numbers
dialed, press [REDIAL/PAUSE], press [ ] or [ ] to
select the desired phone number, then press [
•
You are trying to redial a TEL line call, but the unit is not set
to make TEL calls.
→
Make sure the "Line Selection" setting is set to "IP +
TEL".
•
The "Operation Mode" setting is not the same as when the
original call was made. (For example, you are trying to redial
an IP call made in IP-PBX mode, but the unit is now in peer to
peer mode.)
→
Change the setting.
Reference
page 42
page 43
page 26
page 42
page 43
—
—
] then [REDIAL/
page 32
].
page 23
page 26
Document Version 2010/02