Ip Phone Provisioning - Zycoo CooVox-U20 User Manual

Disconnect Call
Timeout for answer on attended
transfer（sec）
One Touch Recording
Call Forward
Do Not Disturb
Spy
Blacklist
Voicemail
Invite Participant
Create Conference
Return to conference with participant
Return to conference without
participant
Pause Queue Member Extension
Unpause Queue Member Extension
Others

3.17 IP Phone Provisioning

When many IP Phones are needed, please record the MAC, extension number, and username
of each phone according to the format (please take reference of the auto provision script file
model for details) , then import the format file, once the phone is connected to the local
hold, says "Transfer" then gives a dial tone.
2. dial the transferee extension or phone number you wish to transfer the
call to "B" and wait for "B" to answer the phone and talk to "B" to introduce
the call.
1. If "B" does not wish to take the call, "B" can hang up the call and you are
returned to your call with "A".
2. If "B" wishes to accept the call, you hang up the phone and caller "A" is
transferred to the transferee "B".
3. If the call goes to voicemail or you wish to abort the transfer, simply press
the "disconnect call" key sequence (in this case "*") and the transfer will be
aborted and you will be back on the call with the original caller "A".
Disconnect the current transfer call (for Attended transfer).
Set the timeout value
Configure the function key for One Touch Recording
Enable/Disable Call Forward and the settings of function keys for different
forward modes.
Enable/Disable "Do Not Disturb"
Configure the function keys for spy modes.
Add/Delete blacklist number.
Configure the function keys for entering voicemail and check extension
voicemail.
In conference, the administrator can invite people into the conference by
dialing "0". After pressing "0", you will get dialtone, and you can dial to invite
people. After the call is connected, please press ** to direct the people into
the conference, or *# to hang up the current call and return to the
conference.
During the call, you can dial *0 to forward to the conference with the callee.
In conference, the administrator can dial "0" to invite people into the
conference. After pressing "0", you will get dialtone, and you can dial to
invite the participant; when the call is connected, dial "**" to return to the
conference with invited participant.
In conference, the administrator can dial "0" to invite people into the
conference. After pressing "0", you will get dialtone, and you can dial to
invite the participant. When the call is connected, you can dial "*#" to hang
up and return the conference yourself.
Pause the agent, and the agent cannot receive the call.
Unpause the agent, and the agent can receive the call.
Function key for Intercom/ Paging/ Directory
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