Copyright ©ZYCOO All rights reserved. V1.0
Upload IVR prompt
【Upload IVR prompt】
Notice:
CooVox supports custom audio file with wav,gsm,ulaw,alaw format. Recordings must be
smaller than 15MB.
2.4.4 Ring Groups
A Ring Group (sometimes called a Hunt Group) is a way to ring a collection of extensions by
dialing a single extension number. The methodology used to ring that collection of extensions
is called the ring strategy. Once the timeout (number of seconds) is reached, the call will then
be directed to the "if not answered" or failover destination.
To configure a Ring Group Click 【Inbound Control】 -> 【Ring Groups】 -> 【New Ring Group】 :
27