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APR175P
I have configured MAC Address Filtering and/or RADIUS servers, but they do not work for my Managed Access
Points.
a.
Each Wi-Fi Network (WLAN/SSID) must also have RADIUS servers or MAC Filters selected as an
Additional Authentication method in order for the feature to work. This can be configured here:
Managed AP Settings > Wi-Fi Settings > Local Wi-Fi Networks (Add/Edit).
I have configured an AP Map, but I cannot see it in the Managed AP Map menu.
a.
You may have not selected your location in the Managed AP Map menu. Select the location by clicking
on the dropdown menu in the upper right corner of the Map menu.
b. Adjust the transparency of the map or the zoom.
I have enabled Smart Handover, but it does not seem to be handing over the devices properly.
a.
Set the RSSI threshold to a lower number (i.e. 0 to -50) This will allow the Access Point to handover the
device when the signal strength between the device and the Access Point is still moderately strong.
b. Change the device to a device that supports the Smart Handover feature. Some older Wi-Fi adapters
do not support the Smart Handover feature.
USER'S GUIDE
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Troubleshooting
