King Quest VQ4100-OE Owner's Manual
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King Quest VQ4100-OE Owner's Manual

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VQ4100-OE Owner's Manual
11200 Hampshire Avenue South, Bloomington, MN 55438
PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com

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  • Page 1 VQ4100-OE Owner’s Manual 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com...

  • Page 3: Table Of Contents

    KING and Dome Magic are registered trademarks of Electronic Controlled Systems, Inc. which is not affiliated with DIRECTV, L.L.C. KING Quest and Simply better, by design. are trademarks of Electronic Controlled Systems, Inc. which is not affiliated with DIRECTV, L.L.C.

  • Page 4: Introduction

    Any tall objects can block the signal from reaching the antenna. This KING Quest can be used with one of two options, the power injector or the UC1000 Controller. POWER INJECTOR The power injector allows the antenna to lock on the DIRECTV 101 satellite to receive SD programming from DIRECTV.

  • Page 5: Connection And Operation: Power Injector

    10-15 minutes. To start a new scan, press the RESET button on the power injector. The KING Quest will not lock on the 119 satellite, so you will not receive your local channels if they are broadcast from the 119.

  • Page 6: Connection: Uc1000 Controller

    CONNECTION: UC1000 CONTROLLER Connect your receiver to your TV. Connect coax from the UC1000 Controller to SATELLITE IN on the receiver. Plug in receiver and TV and turn on (you may need to plug in UC1000 Controller as well). Choose your TV’s input that matches the connection from your receiver. Continue on next page.

  • Page 7: Antenna Configuration

    Antenna configuration is a one time procedure that MUST BE COMPLETED before using your KING Quest antenna. To configure your antenna, do the following: 1. Press POWER to turn on the controller. Wait for the lights to stop flashing and for the COAX CONNECTION light to remain on.

  • Page 8: Receiver Configuration: Directv

    For receiver compatibility, visit www.kingconnect.com/support/receivers/. Dual tuner receivers or receivers with built-in recorders are not recommended and will not have full functionality when used with the KING Quest antenna. Your local channels may not be available when traveling outside your home area. Page 6...

  • Page 9: Check Switch Test: Dish And Bell Tv

    CHECK SWITCH TEST: DISH AND BELL TV DISH only: For automatic satellite switching, KING recommends using a DISH model 311 receiver for DISH SD. For DISH HD and SD, you can use receiver models ViP211z, ViP211k, ViP211, and 411, but we highly recommend using Tailgater mode with these receivers for simplified operation with the receiver’s built in Tailgater interface (see section 4 to choose Tailgater Mode).
  • Page 10 4. On the receiver remote, press MENU, 6, 1, 1. 5. Highlight “Check Switch.” Press SELECT on your remote. NOTE: Some receivers may prompt you to select “Check Switch” a second time to initiate Screen graphics may vary. the test. 6.
  • Page 11 DISH HD and SD DISH HD and SD Alternate NO “X”s MUST SHOW “SW64” “NO SWITCH DETECTED” Bell TV SD Bell TV HD and SD “INSTALLED DEVICE UNKNOWN” similar MUST SHOW “SW21” NO “X”s If the indicated results are not obtained, go back to Step 4 and run test again. Contact KING if the check switch fails to load after 4 attempts.

  • Page 12: Operation

    Go to the Tailgater Mode instructions on page 14. Your local channels may not be available when traveling outside your home area. The KING Quest will not receive channels broadcast from DIRECTV’s Ka band satellites at 99° and 103°. IMPORTANT! The antenna unit requires a “direct...
  • Page 13 2. If you move the vehicle, you will have to reacquire the satellites by repeating the scan process. The KING Quest will go into “sleep mode” after 15 minutes and the COAX CONNECTION light will dim.

  • Page 14: Second Receiver Operation: Dish And Bell Tv

    SECOND RECEIVER OPERATION: DISH AND BELL TV INITIAL SETUP FOR SECOND RECEIVER Antenna locked on receiver connected! 1. With the antenna locked on the satellite and the second receiver connected to the antenna unit’s AUX port coax, use your DISH remote control and press MENU, 6, 1, 1 to display the Point Dish screen.

  • Page 15: Second Receiver Operation: Directv

    DOWNLOADING PROGRAMMING TO THE SECOND RECEIVER 1. After completing the steps on the previous page, reset the second receiver by pressing the POWER button on the front panel for 10 seconds. The TV picture will go away and should reappear within two minutes. The receiver will then download the program guide to show only the channels available on the current satellite as determined by the channel selected on the main receiver.

  • Page 16: Tailgater Mode

    TAILGATER MODE You must have chosen Tailgater Mode on page 5. Your local channels may not be available when traveling outside your home area. IMPORTANT! The antenna unit requires a “direct line of sight” to the satellites in the southern sky for signal reception. Any tall objects can block the signal from reaching the antenna.
  • Page 17 4. Point your receiver’s remote at the front of the receiver and press SAT. Press RECORD. When a number appears in the box, verify “Continue” is highlighted. Press SELECT on your remote. The Portable Antenna Setup screen will display. 5. Use the arrow buttons on your remote to highlight the letter group that includes the first letter of the state you are currently in.
  • Page 18 6. Highlight the state you are currently in from the state menu. Press SELECT. 7. Verify “Scan” is highlighted. Press SELECT. The scan will begin and may take up to several minutes to complete. The receiver will update software for DISH programming This step may take 20-25 minutes.
  • Page 19 8. The receiver will reset and the Mobile Antenna Setup Screen will appear. Choose your location again and initiate a second scan. The unit will scan a second time. When the scan is complete, the “Acquiring Signal” message will display. Acquiring the signal may take up to 5 minutes to complete.
  • Page 20 9. After your receiver has acquired the signal, it is ready to be activated. If your receiver packaging has a specific phone number displayed, be sure to call this number to activate your service. Otherwise, call 1-800-963-DISH (3474) to activate. After your receiver is activated, the electronic program guide will download.
  • Page 21 This page intentionally left blank. Page 19...
  • Page 22 STANDARD TAILGATER OPERATION You must have chosen Tailgater Mode on page 5. Your local channels may not be available when traveling outside your home area. IMPORTANT! The antenna unit requires a “direct line of sight” to the satellites in the southern sky for signal reception.
  • Page 23 The Mobile Antenna Setup screen will be displayed on your TV. NOTE: If the Mobile Antenna Setup screen does not display, press MENU, 6, 1, 1 on your DISH remote. Highlight “Check Switch.” Press SELECT on your remote. The Mobile Antenna Setup screen should now display.
  • Page 24 5. Highlight the state you are currently in from the state menu. Press SELECT. 6. Verify “Scan” is highlighted. Press SELECT. The scan will begin and may take up to several minutes to complete. This screen will display during the scan. 7.

  • Page 25: Tailgater Mode

    8. After your receiver has acquired the signal, the electronic program guide will download. This may take up to 5 minutes to complete (potentially longer if an external hard drive is connected). OPERATING NOTES To turn the unit off at any time press POWER for 3 seconds. If your system is inactive for an extended period of time, you may need to call DISH Customer Service at 1-800-333-DISH (3474) to reauthorize your receiver.

  • Page 26: Alarm Configuration: Uc1000 Controller Only

    ALARM CONFIGURATION: UC1000 CONTROLLER ONLY This unit is shipped from the factory with the alarm feature in the ON condition. If you wish to have the alarm in the ON condition, you can skip this section. 1. Press POWER to turn on UC1000 controller. Wait for the lights to stop flashing and for the COAX CONNECTION light to remain on.

  • Page 27: Maintenance

    For optimum performance, keep the dome clean from dirt, bugs, and other debris. Periodic washing of the dome with mild soap and water is recommended. IMPORTANT! Do not power wash the KING Quest. If you plan on storing your vehicle for long periods of time, it is recommended that the system be put through a search procedure on a quarterly basis to keep all moving parts in good working order.

  • Page 28: Installation

    INSTALLATION 1. Make sure you have the following tools and materials before starting. You will need RG-6 coax to complete this installation. You must use compression style fittings (like Snap’n’Seal) to terminate ends of coax. (Coax, fittings and tools sold separately.) ANTENNA UNIT LOCATION (See next page) 2.
  • Page 29 ANTENNA UNIT LOCATION APPROXIMATE MINIMUM DISTANCE HEIGHT OF TO EDGE OF ANTENNA UNIT OBSTRUCTION 10” 8” 11” 10” 12” 12” 13” 14” 14” 16” 15” 18” 16” 20” Page 27...
  • Page 30 The installer is responsible for weatherproofing all holes with sealant. The installer is responsible for determining the most appropriate fastener to secure the antenna unit to the roof. Depending on the roof material, fasteners such as lag screws, well nuts, sheet metal screws, toggle bolts and T anchors may be used, and should always be used in combination with a roof compatible sealant.
  • Page 31 5. Run coax from the antenna unit to the roof edge, then along edge to location where coax will be fed into the vehicle. If installing an optional second receiver, run second coax to location where it will enter the vehicle. Secure (both) coax to roof every 12-18 inches (see below). 6.
  • Page 32 10. Inside vehicle, install power injector OR UC1000 Controller. If the unit will not be put into service right away, you may wish to leave the power supply unplugged. Place power injector in an accessible location. Place hang tag on coax. If the unit will not be put into service right away, you may wish to leave the power supply unplugged.

  • Page 33: Troubleshooting

    TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE COURSE OF ACTION Antenna unit does not scan No power to antenna unit. Make sure antenna unit is connected to power for satellites. injector or UC1000 Controller. Make sure power supply is plugged in and connected to power injector or UC1000 Controller.

  • Page 34: Limited Warranty

    LIMITED WARRANTY Every new KING Quest Satellite System is thoroughly inspected and tested before leaving the factory, and is covered by the following two year parts and one year labor limited warranty from the date of original purchase: • Two year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty.
  • Page 36 Simply better, by design. ™ 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com ©2015 KING 22118 Rev A...

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