WaterLogic WL400 Operating, Installation And Service Manual
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WaterLogic WL400 Operating, Installation And Service Manual

WaterLogic WL400 Operating, Installation And Service Manual

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WL400
OPERATING, INSTALLATION, AND SERVICE MANUAL
Waterlogic Commercial Products, LLC
11710 Stonegate Circle
Omaha, NE 68164
(800) 288-1891
www.waterlogic.us

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  • Page 1 WL400 OPERATING, INSTALLATION, AND SERVICE MANUAL Waterlogic Commercial Products, LLC 11710 Stonegate Circle Omaha, NE 68164 (800) 288-1891 www.waterlogic.us...

  • Page 2: Table Of Contents

    WL400 OPERATING, INSTALLATION, AND SERVICE MANUAL Congratulations on your choice of the Waterlogic WL400 water treatment system. The WL400 model dispenses cold, and hot. Every WL400 includes: High Performance Multi-Stage Filtration Bio-Cote Anti-Microbial Protection Firewall Advanced Purification The Waterlogic WL400 provides exceptional quality and great tasting water with every use.

  • Page 3: Features And Benefits

    8.5 inch dispense height with BioCote® recessed faucet to protect from cross-contamination. Leak Detection WL400’s are supplied with a Sensor in the Leak Tray that halts water supply to prevent overflow and sounds alarm to reduce accident potential. Energy Saving Sleep Mode Energy saving Sleep Mode can be programmed to turn off heater after 3, 6 or 12 hours of inactivity and can be shut off.

  • Page 4: Certifications

    Intertek Labs (ETL) Certified the WL400 to ANSI/UL 399 Standard for Drinking Water Coolers. BPA Free - Waterlogic tests for BPA and declares that all of its products are Bisphenol-A FREE and contain no harmful BPA plastics. Energy Star Certified...

  • Page 5: Introduction

    INTRODUCTION Carefully read and follow all instructions to ensure proper and efficient operation of your WL400. Contact Waterlogic or an Authorized Waterlogic Dealer if you have any questions. Waterlogic and Authorized Waterlogic Dealers employ trained service personnel who are experienced in the installation, function and repair of Waterlogic equipment. This publication is written for use by these qualified individuals.

  • Page 6: Safety Precautions

    Dispenser Could Tip or Fall causing serious injury. Always install unit on a firm, flat, and level surface and secure the WL400 to the base cabinet with the screw provided to lock the components together. Never place heavy items on top of unit and never climb, stand, or hang on unit or storage cabinet to prevent injury and damage.

  • Page 7: Model And Part Designations

    Up to 8 per pallet 4 per pallet in 2 boxes *WL400 Counter Top is 17.75 in. tall and may not fit between countertops and cabinets - Check installation to ensure adequate clearance. WL400 Operating, Installation, and Service Manual Page 7 - Revision: 5-29-2015...

  • Page 8: Specifications

    COMPONENT POWER (approximate) AMP DRAW (approximate) Heater 4.2 Amps Compressor 1 Amp 0.1 Amps Controls 0.1 Amps UV Lamp System 0.1 Amps Pump 0.1 Amps WL400 TOTAL 5.5 Amps WL400 Operating, Installation, and Service Manual Page 8 - Revision: 5-29-2015...

  • Page 9: Operating Instructions

    OPERATING INSTRUCTIONS The above picture shows front dispensing panel for the Waterlogic WL400 . Button Operational Use Press the Cold Water selection button. There may be a 2 second delay as FIREWALL UV lamp purifies the water and the FIREWALL Sensor ensures your safety.
  • Page 10 Unit produces Very Hot Water up to 203°F. Water above 125°F can cause severe burns or scalding. Keep unauthorized people and children away from the unit to avoid accidental dispensing of hot water. Children should not use without supervision. WL400 Operating, Installation, and Service Manual Page 10 - Revision: 5-29-2015...

  • Page 11: Display Panel And Icons

    - See troubleshooting section of manual Filter needs replacing The Cold Tank is Chilling Extra hot water has been The Drip Tray is selected Full – Please empty the tray WL400 Operating, Installation, and Service Manual Page 11 - Revision: 5-29-2015...
  • Page 12 HOT TANK PRINCIPLES OF OPERATION All Waterlogic Hot Tanks have a built in Vent or Expansion Chamber in the top of the tank except for WL270 (GF) units. The Vent Chamber allows for expansion of the water when it is heated.

  • Page 13: Flow Diagram

    WL400 STANDARD WATER FLOW DIAGRAM There is a 1.6 liter per minute (0.423 gallons per minute) flow restrictor inline after the Main Unit bulkhead inlet fitting on all WL400's. Flow Restrictor Part Number AK-0014-B WL400 Operating, Installation, and Service Manual...

  • Page 14: Ro Quick Guide

    RO QUICK GUIDE The WL400 contains a high capacity Reverse Osmosis Filtration System installed in the Base Cabinet. Efficiency is improved by utilizing the on-board booster pump to optimize the osmotic pressure, and a 4 Gallon Bladder Tank is included in the Base Cabinet.
  • Page 15 BASE CABINET SIDE REMOVAL WL400 Operating, Installation, and Service Manual Page 15 - Revision: 5-29-2015...
  • Page 16 BASE CABINET CONFIGURATION WL400 Operating, Installation, and Service Manual Page 16 - Revision: 5-29-2015...
  • Page 17 7. Open Bladder Tank Valve and turn on water supply. Ensure RO bypass valve stays in the Closed Position. 8. Allow up to 1 hour for empty bladder tank to fill if necessary. WL400 Operating, Installation, and Service Manual Page 17 - Revision: 5-29-2015...
  • Page 18 LEFT SIDE INSIDE CABINET Left Side with Outside Panel Removed WL400 Operating, Installation, and Service Manual Page 18 - Revision: 5-29-2015...
  • Page 19 RIGHT SIDE PANEL REMOVED WL400 Operating, Installation, and Service Manual Page 19 - Revision: 5-29-2015...
  • Page 20 RO MEMBRANE INSTALLED WL400 Operating, Installation, and Service Manual Page 20 - Revision: 5-29-2015...

  • Page 21: Replacing Ro Membrane

    ¼” Tube * 1/8” NPT Rigid 3 each JG 480821S Replacement Membrane Kit Elbows WLUSA Part Number 10-8061 1 each RO Membrane Instructions One Piece 100 gpd RO Membrane WL400 Operating, Installation, and Service Manual Page 21 - Revision: 5-29-2015...
  • Page 22 OLD RO Membrane # 10-8060 (RO-0004C) NEW RO Membrane Kit # 10-8061 Installed NEW RO Housing # 15-3020 NEW RO Membrane # 15-3001 WL400 Operating, Installation, and Service Manual Page 22 - Revision: 5-29-2015...
  • Page 23 OLD RO Membrane # 10-8060 Installed NEW RO Membrane # 10-8061 Installed WL400 Operating, Installation, and Service Manual Page 23 - Revision: 5-29-2015...

  • Page 24: Programming Instructions

    PROGRAMMING INSTRUCTIONS The above picture shows front dispensing panel for the Waterlogic WL400 . Press and Hold all 4 dispensing buttons for 10 seconds. There are 5 options in the menu. Cold Button cycles down the menu Ambient Button cycles up the menu...

  • Page 25: Opening Top Cover

    4. Locate top cover support arm attached to left side panel. 5. Lift support arm from the front and align with top cover to hold top cover in place. WL400 Operating, Installation, and Service Manual Page 25 - Revision: 5-29-2015...

  • Page 26: Pre-Installation Procedures

    3. Connect sanitizing cartridge to inlet water supply and connect to inlet bulkhead fitting on back of unit. Turn on water supply. 4. Connect power to WL400. Turn on Red Power Switch. DO NOT TURN ON GREEN HEATER/COMPRESSOR SWITCH AT THIS TIME.
  • Page 27 Be sure to replace your filters whenever you notice a decline in the performance, whether it is a drop in flow rate and/or pressure or an unusual taste in the water. WL400 Operating, Installation, and Service Manual Page 27 - Revision: 5-29-2015...
  • Page 28 12. Attach WL400 to base cabinet with locking bolt provided. 13. Connect wires (quick connect clips) on back of unit from Base Cabinet to WL400. 14. Remove Pre-Carbon and Post Carbon filters and flush 5 gallons of water through each filter separately.
  • Page 29 30. Disconnect UV lamp to test UV lamp sensor operation. Unit should alarm and UV Icon on display will light. 31. Disconnect power to WL400. 32. Reconnect UV lamp. 33. Connect power to WL400. WL400 Operating, Installation, and Service Manual Page 29 - Revision: 5-29-2015...
  • Page 30 75°F to the factory set point of 185°F. Dispense a cup of hot water to ensure the temperature/odor/taste is acceptable. WARNING! VERY HOT WATER CAN BURN OR SCALD. Hot water should be dispensed carefully into insulated container to avoid WL400 Operating, Installation, and Service Manual Page 30 - Revision: 5-29-2015...
  • Page 31 5. Dispense cold still water to relieve any pressure built up in the system. 6. Remove screws from Top Cover Access Locks (located under front cover adjacent to faucet. 7. Unlock both Locks and Open the WL400 Top Cover. 8. Disconnect Cold Line from top of Cold Tank.
  • Page 32 11. After unit has finished draining, replace Plug and Drain Caps. 12. Reconnect tubing to Cold Tank. 13. Close lid, close locks and replace screws in Top Cover. WL400 Operating, Installation, and Service Manual Page 32 - Revision: 5-29-2015...

  • Page 33: Installation Procedures

    Pre-installation and sanitization procedures as prescribed in this manual must be performed before installing the WL400. Always install indoors and place the Waterlogic WL400 on a firm, flat and stable surface. WL400 Operating, Installation, and Service Manual Page 33 - Revision: 5-29-2015...
  • Page 34 4. Attach WL400 to base cabinet with Locking Bolt provided. a) Remove screws from locking slides located under Front Cover adjacent to faucet. b) Unlock slides and open Top Cover of WL400. Top cover slides forward and then lifts. c) Locate wires and run them through.
  • Page 35 Red light should illuminate above dispensing area after 2 second delay. 16. Fill Cold Tank (Approximately 2 minutes). Blue light should illuminate above dispensing area. 17. Turn on Green Heater/Compressor Switch. I=ON. WL400 Operating, Installation, and Service Manual Page 35 - Revision: 5-29-2015...

  • Page 36: Service Requirements

    Read and understand the contents of this manual before attempting to service WL400. Failure to follow the instructions in this manual could result in death, serious personal injury, or severe property damage. Only trained and qualified technicians should attempt to install, maintain, or service Waterlogic Equipment.

  • Page 37: Replacement Components

    WLUSA # 10-8065 * One pre-installed. One required for NSF-53 and NSF P231 Certification. Replacement parts can be obtained from Waterlogic or an Authorized Waterlogic Dealer. See Parts Layouts, Drawings, and Lists for additional repair parts. Hot Tank Service Hot Tanks (with controls) must be replaced at least every 5 years.

  • Page 38: Hot Tank Descaling Instructions

    (colored water) comes out of the faucet. Container and drain basin will be required to catch water from the faucet. 4. Turn off water supply and remove sanitizing cartridge from inlet water supply. Reconnect water supply to inlet fitting. WL400 Operating, Installation, and Service Manual Page 38 - Revision: 5-29-2015...
  • Page 39 5. Allow descaling solution to remain in the Hot Tank for 15 minutes (length of time may vary depending on water conditions). 6. Place a pitcher, catch basin or other container under the faucet of the WL400. 7. Flush the Hot Tank until water runs clear.

  • Page 40: Resetting The Overload Or High Limit Safety

    Check and press both thermal overload buttons on Hot Tank. Close, lock and replace Top Cover Screws Turn on Red Power Switch and Green Heater / Compressor Switch. I=On WL400 Operating, Installation, and Service Manual Page 40 - Revision: 5-29-2015...
  • Page 41 WL400 COUNTER TOP LAYOUT WL400 Operating, Installation, and Service Manual Page 41 - Revision: 5-29-2015...
  • Page 42 WL400 BASE LAYOUT WL400 Operating, Installation, and Service Manual Page 42 - Revision: 5-29-2015...

  • Page 43: Drawings And Parts Lists

    WL400 COUNTER TOP MAIN PARTS DRAWING AND PARTS LIST WL400 Operating, Installation, and Service Manual Page 43 - Revision: 5-29-2015...
  • Page 44 Counter Top Side Panel – Right PL-1327 CO-9001-A Compressor (R134a 1/8 HP) 110V/60Hz 10-2200 PU-4016 Solenoid Valve DC24V 12-1500 ST-8258 Counter Top Bottom Base PL-1311 Leak Detector Sensor Bracket PL-1311 WL400 Operating, Installation, and Service Manual Page 44 - Revision: 5-29-2015...
  • Page 45 JG Stem Elbow Connector ¼” * ¼” – Acetyl (PI220808S) CT-2011 Fan Motor 100V 10-1500 EL-5122 Wire from Ballast to UV Lamp EL-5122 EL-5053 Fuse Holder and Fust 110V/15A with one wire EL-5053 WL400 Operating, Installation, and Service Manual Page 45 - Revision: 5-29-2015...
  • Page 46 RO Hot Button Label H/C/A LP-7312 LP-7313 RO Extra Hot Button Label H/C/A LP-7313 EN-6136 RO Display PCB – H/C/A; H/C; C EN-6136 EN-6118 PCB Button EN-6118 PL-1334 PCB Cover PL-1334 WL400 Operating, Installation, and Service Manual Page 46 - Revision: 5-29-2015...
  • Page 47 WL400 BASE MAIN PARTS DRAWING AND PARTS LIST WL400 Operating, Installation, and Service Manual Page 47 - Revision: 5-29-2015...
  • Page 48 WL400 BASE LAYOUT DRAWING AND PARTS LIST Part No Description WLUSA Part No ST-8342 Fixing Bracket – Base Cabinet Back Panel JG Bulkhead Connector Union 1/4" * PU-4028 10-3067 1/4"(PI1208S) ST-8273 Base Cabinet Back Panel ST-8270 Base Cabinet Support Frame...
  • Page 49 T-Connect (2) Micro RO-0009-A RO-0010-A Flushing Valve – Micro RO-0010-A RO-0011 Flow Restrictor – Micro RO-0011 JG Bulkhead Connector Union ¼” * ¼” PU-4011 (PI1208S) RO-0024 High Pressure Switch RO-0024 WL400 Operating, Installation, and Service Manual Page 49 - Revision: 5-29-2015...

  • Page 50: Electrical Diagram

    WL400 COUNTER TOP ELECTRICAL DIAGRAM DANGER! HIGH VOLTAGE ELECTRICAL HAZARD. PCB (Printed Circuit Board) contains High Voltage. Only trained and qualified technicians should attempt live testing. WL400 Operating, Installation, and Service Manual Page 50 - Revision: 5-29-2015...
  • Page 51 If no water is found in the base cabinet, open Top Cover of Leak sensor located inside the WL400 and remove Right Side Panel to check for water. If WL400 on the right side water is found, dry out leak tray, unplug unit to reset fault and determine where the leak is.
  • Page 52 FAULT CODES Icon On Continuously, Alarm for 20 Seconds FAULT CODE: Possible Reason Solution UV Lamp Alarm Replace Lamp / Sensor to reset. WL400 Operating, Installation, and Service Manual Page 52 - Revision: 5-29-2015...
  • Page 53 Listen for solenoid to activate, not button “click”. Adjust water pressure to 40-60 psi. Dispensing button is broken on Check PCB for loose or damaged button. Replace PCB as necessary. WL400 Operating, Installation, and Service Manual Page 53 - Revision: 5-29-2015...
  • Page 54 Solenoid Replace Solenoid. See Green Flashing Light Fault Indicates the Firewall UV system is not detecting adequate Code Section of this Manual dose of UV to ensure safe water. WL400 Operating, Installation, and Service Manual Page 54 - Revision: 5-29-2015...
  • Page 55 TROUBLESHOOTING - Hot Water is not Hot (185° +/- 5° F) NOTE: The WL400 does NOT have Sleep or Power Saving Mode and the hot water should be a minimum of 185° F under normal operating conditions. The Hot temperature set point is 185° and is controlled by a thermostat on the side of the tank.
  • Page 56 Improper tubing attachment Check that the tubing is connected from tank outlets to from the hot tank to faucet or correct faucet attachments. Connect tubing to outlets as vice versa. needed. WL400 Operating, Installation, and Service Manual Page 56 - Revision: 5-29-2015...
  • Page 57 Partner Area of the new Waterlogic.com website for more information. All Waterlogic Hot Tanks have a built in Vent or Expansion Chamber in the top of the tank except for WL270 (GF) units. The Vent Chamber allows for expansion of the water when it is heated.
  • Page 58 Mineral deposits on the expansion slot inside the hot Descale Hot Tank – See Descaling Section of this Manual. tank vent chamber which blocks the normal path of water to expand. WL400 Operating, Installation, and Service Manual Page 58 - Revision: 5-29-2015...
  • Page 59 Hot Tank outlet hole is scaled Inspect and descale or replace hot tank. over. Expansion chamber is not Replace the Hot Tank. sealed properly. WL400 Operating, Installation, and Service Manual Page 59 - Revision: 5-29-2015...
  • Page 60 Display PCB Remove the PCB to inspect the front of the board. Solenoid Valve is Inspect valve components for proper function. Replace as Malfunctioning necessary. WL400 Operating, Installation, and Service Manual Page 60 - Revision: 5-29-2015...
  • Page 61 Wait for cold tank to chill water to temperature prior to dispensing more cold water. Cold tank capacity is 4 liters for Tower and 2 liters for Counter A greater capacity of Waterlogic Water Systems is available. Top. Check continuity of thermostat with multimeter. Replace Cold Water Thermostat thermostat as required.
  • Page 62 TROUBLESHOOTING Steady Drip Out of Faucet Possible Reason Solution Debris in Solenoid Inspect Solenoid for debris and clean out as needed. WL400 Operating, Installation, and Service Manual Page 62 - Revision: 5-29-2015...
  • Page 63 Check Cold Solenoid: Disconnect elbow from outlet of cold open. solenoid. Select hot water and dispense (quickly releasing dispensing button to avoid much water coming out of cold solenoid. Replace solenoid as necessary. WL400 Operating, Installation, and Service Manual Page 63 - Revision: 5-29-2015...
  • Page 64 Loose connection(s) on the on connections are secure into the board. Display PCB Remove the PCB to inspect the front of the board. Exhausted Filter Replace filters as needed. WL400 Operating, Installation, and Service Manual Page 64 - Revision: 5-29-2015...
  • Page 65 Water is not being heated or chilled Possible Reason Solution Green Heater and Compressor Turn Green Heater / Compressor Switch on. I = ON Switch on unit is off. WL400 Operating, Installation, and Service Manual Page 65 - Revision: 5-29-2015...
  • Page 66 Displace on connections are secure into the board. PCB are loose. Remove the PCB to inspect the front of the board. Exhausted Filter Replace filters as needed. WL400 Operating, Installation, and Service Manual Page 66 - Revision: 5-29-2015...
  • Page 67 Remove cold water outlet tube from tank to faucet. Pour tank outlet tube. some scale remover into cold tank. Expansion chamber in Cold Replace Cold Tank. Tank is not sealed properly. WL400 Operating, Installation, and Service Manual Page 67 - Revision: 5-29-2015...
  • Page 68 Make sure unit is not under minimum ventilation Reduction of airflow into unit. requirements (2 to 4 inches). Compressor is running very Low or lost refrigerant. Refrigerant recharge required. hot. WL400 Operating, Installation, and Service Manual Page 68 - Revision: 5-29-2015...
  • Page 69 Disconnect the black and red terminal connectors; Compressor Starting Circuit Inspect the starter and overload relay for any defects. Replace components(s) as needed. Turn Green Heater/Compressor switch on I = O and retest compressor operation. WL400 Operating, Installation, and Service Manual Page 69 - Revision: 5-29-2015...
  • Page 70 Remove the stem from the solenoid housing and allow water from the tank to flush out the contaminant(s). WL400 Operating, Installation, and Service Manual Page 70 - Revision: 5-29-2015...
  • Page 71 Dirt or Foreign material is Inspect the push buttons and clean surrounding area. filling the gap around the Inspect faucet assembly inside the unit and clean as push-buttons. necessary. WL400 Operating, Installation, and Service Manual Page 71 - Revision: 5-29-2015...
  • Page 72 TROUBLESHOOTING Run On “Run On” or “Carry On” is present in all Waterlogic pressure fed units without outlet solenoids. “Run On” is defined as the amount of water that continues to dispense out of the faucet after releasing the dispense button.

  • Page 73: Warranty

    Waterlogic will, at its sole discretion, determine whether to correct the defect or replace the unit, free of charge to you. If Waterlogic determines that the unit should be returned for warranty service, Waterlogic will approve of return in writing and will issue a Return Authorization which you must obtain prior to shipping the product.

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