Troubleshooting - Panasonic KX-TG2631C Operating Instructions Manual

2.4 ghz digital cordless answering system 2.4 ghz digital cordless answering system with two handsets
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TG2631C_2632C(e).book Page 46 Wednesday, January 25, 2006 3:05 PM
Useful Information

Troubleshooting

General use
Problem
The unit does not work.
I cannot hear a dial tone.
Programmable settings
Problem
I cannot program items.
While programming, the
handset starts to ring.
Battery recharge
Problem
I charged the battery fully,
but 7 continues to
flash, or 8 is
displayed.
The handset display is
blank.
46
Cause/solution
L Make sure the battery is installed correctly and fully
charged (page 11).
L Check the connections (page 9).
L Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 42).
L Confirm the telephone line cord is properly connected
(page 9).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Cause/solution
L While another user is listening to messages or the
answering system is answering a call, you cannot
program items. Try again later.
L A call is being received. Answer the call and start again
after hanging up.
Cause/solution
L Clean the charge contacts and charge again (page 12).
L The battery may need to be replaced with a new one
(page 11).
L Confirm that the battery is properly installed.
L Fully charge the battery (page 11).

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