Panasonic KX-TG2631AL Operating Instructions Manual
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Panasonic KX-TG2631AL Operating Instructions Manual

Panasonic KX-TG2631AL Operating Instructions Manual

2.4 ghz digital cordless answering system / with two handsets
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TG2631AL_2632AL.book Page 1 Monday, February 20, 2006 2:54 PM
Model shown is KX-TG2631AL.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.

Operating Instructions

2.4 GHz Digital Cordless Answering System
KX-TG2631AL
Model No.
2.4 GHz Digital Cordless Answering System
KX-TG2632AL
Model No.
with Two Handsets

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Summary of Contents for Panasonic KX-TG2631AL

  • Page 1: Operating Instructions

    TG2631AL_2632AL.book Page 1 Monday, February 20, 2006 2:54 PM Model shown is KX-TG2631AL. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 6 hours before initial use.

  • Page 2: Table Of Contents

    TG2631AL_2632AL.book Page 2 Monday, February 20, 2006 2:54 PM Table of Contents Introduction Introduction..... . . 3 About these operating instructions ..4 Accessory information .

  • Page 3: Introduction

    TG2631AL_2632AL.book Page 3 Monday, February 20, 2006 2:54 PM Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here.

  • Page 4: About These Operating Instructions

    TG2631AL_2632AL.book Page 4 Monday, February 20, 2006 2:54 PM Introduction About these operating instructions These operating instructions can be used for KX-TG2631/KX-TG2632. Descriptions of the multiple handsets and charger KX-TG2632 includes 2 handsets and a charger. Descriptions of the multiple handsets and charger in these operating instructions are for KX-TG2632 only.

  • Page 5: Accessory Information

    TG2631AL_2632AL.book Page 5 Monday, February 20, 2006 2:54 PM Accessory information Included accessories No. Accessory item AC adaptor Telephone line cord Battery Handset cover Charger *1 The handset cover comes attached to the handset. Additional/replacement accessories Accessory item Rechargeable nickel metal hydride (Ni-MH) battery Headset Belt clip...

  • Page 6: Important Safety Instructions

    TG2631AL_2632AL.book Page 6 Monday, February 20, 2006 2:54 PM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2.
  • Page 7 TG2631AL_2632AL.book Page 7 Monday, February 20, 2006 2:54 PM CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 8: For Best Performance

    For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances.
  • Page 9 TG2631AL_2632AL.book Page 9 Monday, February 20, 2006 2:54 PM L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. Damp basements should also be avoided.

  • Page 10: Preparation

    Connect the telephone line cord until it clicks into the base unit (A) and telephone line socket (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV19AL. Hook (220-240 V AC,...

  • Page 11: Setting Up The Handset

    TG2631AL_2632AL.book Page 11 Monday, February 20, 2006 2:54 PM Setting up the handset Connecting the charger Available model(s): KX-TG2632 L Use only the included Panasonic AC adaptor PQLV19AL. (220-240 V AC, 50/60 Hz) Bottom of the charger Hooks Fasten the AC adaptor cord to prevent it from being disconnected.

  • Page 12: Battery Charge

    Flashing: needs to be recharged. Empty Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use. Panasonic battery performance Operation Operating time While in use Up to 5 hours (talking) While not in use...
  • Page 13 TG2631AL_2632AL.book Page 13 Monday, February 20, 2006 2:54 PM Note: L Battery operating time may be shortened over time depending on usage conditions and surrounding temperature. L Battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use.

  • Page 14: Controls

    TG2631AL_2632AL.book Page 14 Monday, February 20, 2006 2:54 PM Preparation Controls Base unit A Antenna B Speaker C Display D {GREETING REC} (Recording) E {ERASE} F {STOP} G CHARGE indicator H {GREETING CHECK} I {ANSWER ON} ANSWER ON indicator *1 KX-TG2631 *2 KX-TG2632 GREETING GREETING...
  • Page 15 TG2631AL_2632AL.book Page 15 Monday, February 20, 2006 2:54 PM Handset A Speaker B Soft keys C Headset jack D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {PAUSE} {REDIAL} H Ringer indicator Message indicator I Receiver J Display K {MENU} L {OFF}...

  • Page 16: Displays

    TG2631AL_2632AL.book Page 16 Monday, February 20, 2006 2:54 PM Preparation Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. {Select}, {Save}, {OK}, {Recall} and additional other functions are assigned to soft keys, pay attention to soft keys to find functions you need during handset...

  • Page 17: Setting The Unit Before Use

    TG2631AL_2632AL.book Page 17 Monday, February 20, 2006 2:54 PM Handset display items Displayed Meaning item Voice enhancer is on. Battery level Preparation Setting the unit before Date and time Set the correct date and time. When you play back a message from the answering system (page 33), the unit announces the day and time it was recorded.

  • Page 18: Making/Answering Calls

    TG2631AL_2632AL.book Page 18 Monday, February 20, 2006 2:54 PM Making/Answering Calls Making calls Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Press {C} or {Call}. When you finish talking, press {OFF} or place the handset on the base unit or charger.

  • Page 19: Answering Calls

    TG2631AL_2632AL.book Page 19 Monday, February 20, 2006 2:54 PM Answering calls When a call is being received, the ringer indicator flashes rapidly. Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {^}, {V}, {<}, {>}, or {OFF}.

  • Page 20: Dial Lock

    TG2631AL_2632AL.book Page 20 Monday, February 20, 2006 2:54 PM Making/Answering Calls After 4 additional minutes on hold, the call is disconnected. Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {MUTE}.
  • Page 21 Making/Answering Calls To turn dial lock off {MENU} i {6} Enter the same password that was entered when dial lock was turned on. {Save} i {Yes} i {OFF} Note: L If you forget the password, consult your nearest Panasonic service centre.

  • Page 22: Phonebook

    TG2631AL_2632AL.book Page 22 Monday, February 20, 2006 2:54 PM Phonebook Handset phonebook You can add up to 50 items to the handset phonebook and search for phonebook items by name. Adding items to the phonebook {Phonebook} {Add} Enter the name (max. 16 characters). i {Next} Enter the phone number (max.

  • Page 23: Editing Items In The Phonebook

    TG2631AL_2632AL.book Page 23 Monday, February 20, 2006 2:54 PM Finding and calling a phonebook item Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by entering the first initial. Searching for a name alphabetically by scrolling through all items {Phonebook} i {Search} Press {^} or {V} to select the desired...

  • Page 24: Copying Handset Phonebook Items

    TG2631AL_2632AL.book Page 24 Monday, February 20, 2006 2:54 PM Phonebook Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually.

  • Page 25: Caller Id Service

    TG2631AL_2632AL.book Page 25 Monday, February 20, 2006 2:54 PM Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s telephone number is displayed.

  • Page 26: Caller List

    TG2631AL_2632AL.book Page 26 Monday, February 20, 2006 2:54 PM Caller ID Service Caller list Viewing the caller list and calling back Press {^} or {V} to enter the caller list. Press {V} to search from the most recent call, or {^} to search from the oldest call.
  • Page 27 TG2631AL_2632AL.book Page 27 Monday, February 20, 2006 2:54 PM Note: L The edited phone number is not saved in the caller list. Storing caller information into the phonebook Press {^} or {V} to enter the caller list. Select the desired item. L To edit the number, press {Edit}, then edit the number (see step 3 on page 26, “Editing a caller’s phone number...

  • Page 28: Programming

    TG2631AL_2632AL.book Page 28 Monday, February 20, 2006 2:54 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods: scrolling through the display menus (page 28) or using the direct commands (page 30).
  • Page 29 TG2631AL_2632AL.book Page 29 Monday, February 20, 2006 2:54 PM Main menu Sub-menu 1 Initial setting Set answering Message alert LCD contrast Key tone Auto talk Set area code Time adjustment Set tel line Registration *1 If you programme these settings using one of the handsets, you do not need to programme the same item using another handset (KX-TG2632).
  • Page 30 TG2631AL_2632AL.book Page 30 Monday, February 20, 2006 2:54 PM Programming Programming using the direct commands {MENU} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {Save} i {OFF} Feature Auto talk Copy phonebook (1 item)
  • Page 31 TG2631AL_2632AL.book Page 31 Monday, February 20, 2006 2:54 PM Feature Ringer volume (Handset) Set area code Set dial mode Set line mode Set recall time Time adjustment (Caller ID subscribers only) Voice enhancer *1 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.

  • Page 32: Answering System

    TG2631AL_2632AL.book Page 32 Monday, February 20, 2006 2:54 PM Answering System Answering system Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message.

  • Page 33: Listening To Messages Using The Base

    TG2631AL_2632AL.book Page 33 Monday, February 20, 2006 2:54 PM Playing back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.

  • Page 34: Listening To Messages Using The Handset

    TG2631AL_2632AL.book Page 34 Monday, February 20, 2006 2:54 PM Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 37).

  • Page 35: Remote Operation

    TG2631AL_2632AL.book Page 35 Monday, February 20, 2006 2:54 PM Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations.

  • Page 36: Answering System Settings

    TG2631AL_2632AL.book Page 36 Monday, February 20, 2006 2:54 PM Answering System Remote command Erase currently playing {*}{4} message Erase all messages {*}{5} *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance starts.

  • Page 37: Message Alert

    Voice Mail. To use this service you will be required to leave your answering machine off on your unit. This will allow the Voice Mail to receive any messages.

  • Page 38: Multi-Unit Operation

    TG2631AL_2632AL.book Page 38 Monday, February 20, 2006 2:54 PM Multi-unit Operation Intercom Intercom calls can be made: – between the handset and base unit – between handsets (KX-TG2632) Note: L If you receive a phone call while talking on the intercom, you hear 2 tones (page 30).

  • Page 39: Transferring Calls Between Handsets, Conference Calls

    TG2631AL_2632AL.book Page 39 Monday, February 20, 2006 2:54 PM Answering an intercom call Handset Press {C} to answer the page. To end the intercom call, press {OFF}. Base unit Press {1} or {2} to answer the page. To end the intercom call, press {1} or {2}.

  • Page 40: Registering A Handset

    TG2631AL_2632AL.book Page 40 Monday, February 20, 2006 2:54 PM Multi-unit Operation Press {OFF}. L The outside call rings at the other handset. Note: L If the paged party does not answer the call, press {C} to return to the call. If not answered within 1 minute, the call will ring at your handset again.
  • Page 41 TG2631AL_2632AL.book Page 41 Monday, February 20, 2006 2:54 PM Base unit: Press and hold {1} or {2} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. Handset: Press {OK}, then wait until the handset beeps.

  • Page 42: Useful Information

    TG2631AL_2632AL.book Page 42 Monday, February 20, 2006 2:54 PM Useful Information Wall mounting Base unit Connect the AC adaptor and the telephone line cord to the base unit (page 10). Drive the screws (not included) into the wall using the wall mount template (see below). Mount the unit and slide it down into position.

  • Page 43: Headset (Optional)

    25.4 mm Useful Information Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 5. L Headset shown is KX-TCA86AL. Note: L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset.

  • Page 44: Error Messages

    TG2631AL_2632AL.book Page 44 Monday, February 20, 2006 2:54 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L The called base unit is in use. Busy L Another handset or the called handset is in use.
  • Page 45 TG2631AL_2632AL.book Page 45 Monday, February 20, 2006 2:54 PM Display message Cause/solution L Other units are in use and the system is busy. Try again System is busy. later. Please try again L Another user is listening to messages. Try again later. later.

  • Page 46: Troubleshooting

    TG2631AL_2632AL.book Page 46 Monday, February 20, 2006 2:54 PM Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 11). L Check the connections (page 10). L Unplug the base unit’s AC adaptor to reset the unit.
  • Page 47 L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L We recommend using the Panasonic headset noted on page 5. I cannot page the L The called handset is too far from the base unit.
  • Page 48 TG2631AL_2632AL.book Page 48 Monday, February 20, 2006 2:54 PM Useful Information Phonebook Problem Cause/solution Copying stopped with an L The destination handset may have lost communication item displayed. with the base unit, or the destination unit user may have pressed {C} or {s}. The displayed phonebook item was not copied to the unit.
  • Page 49 TG2631AL_2632AL.book Page 49 Monday, February 20, 2006 2:54 PM Problem Cause/solution The unit does not record L The recording time is set to “Greeting only”. Select new messages. a different setting (page 37). L The message memory is full. Erase unnecessary messages (page 33).

  • Page 50: Instructions To Customer

    TG2631AL_2632AL.book Page 50 Monday, February 20, 2006 2:54 PM Useful Information Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
  • Page 51 TG2631AL_2632AL.book Page 51 Monday, February 20, 2006 2:54 PM If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket.

  • Page 52: Specifications

    TG2631AL_2632AL.book Page 52 Monday, February 20, 2006 2:54 PM Useful Information Specifications General Operating environment 5 °C – 40 °C Frequency 2.4 GHz – 2.48 GHz Base unit Dimensions Approx. height 139 mm x width 136 mm x depth 127 mm Mass (Weight) Approx.

  • Page 53: Index

    TG2631AL_2632AL.book Page 53 Monday, February 20, 2006 2:54 PM Index A Answering calls: 19 Answering system Erasing messages: 33, 34, 35 Listening to messages: 33, 34, 35 Turning on/off: 32, 34, 35, 36 Area code: 26 Auto talk: 19 B Battery Charge: 12 Installation: 11 Level: 12...
  • Page 54 TG2631AL_2632AL.book Page 54 Monday, February 20, 2006 2:54 PM Notes...
  • Page 55 TG2631AL_2632AL.book Page 55 Monday, February 20, 2006 2:54 PM Notes...
  • Page 56 #46, Dalian Development Area, Liaoning, P.R.China Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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